Marcus visited our property to do a drain survey this morning (Job Number 104841). He was so polite from the outset, clearly explaining what he needed to do and then ‘got on with it’. Afterwards he cl... Ver mais
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Kevin and Jordan from Innovation group, who attended our property were thorough professional and expert in their field. They completed the job and replaced new drainage pipes underneath our driveway... Ver mais
Job 104728 Terry & Robert - visited today and were quickly able to establish the problem where two other contractors had failed to identify the root cause. Polite, knowledgeable and friendly, c... Ver mais
Alex and Luke (job no. 132310) were very friendly and professional. Their communication was particularly good so I always felt I knew what was happening and I could plan my day accordingly. They also... Ver mais
Detalhes da empresa
Escrito pela empresa
Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1
Informações de contato
Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Reino Unido
- innovation.group
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 61% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dean and Mikel were very professional…
Dean and Mikel were very professional and courteous as they carried out the excavation work around our home. They also offered to rectify a previous mistake carried out by the team prior. I would highly recommend them. Thank you
I believe that the people were very…
I believe that the people were very hard working,polite and brilliant at there work.Overall a good experience.
Soil sampling - Alex Bull
We are rating here today the service provided by Alex Bull, who did the soil sampling required as part of our subsidence claim. Alex attended the property during the first of this summers long and persistent heatwaves - temperatures were around 30 degrees that day. Despite this intense heat, Alex worked very diligently to ensure that the correct samples were obtained in the right location, even though to do this he had to dig deeper than is often the case. This was gruelling work in the heat but he did this efficiently and without fuss - we were very impressed. As a result our claim continued to proceed without interruption and the soil sampling was an important part of the data collected. This was job number 124511.
Job well done
Job well done, and the team kindly came back that afternoon to fix a loose slab from the last visit
A credit to the company
Faz &Joel visited our property both very informative on what they had to do and the process of what happens next. They explained each aspect as well as showed us the soil samples. They worked very professionally and made sure everything was cleaned before they left.
They were both very polite and a credit to the company.
Very professional
Very professional inspection today from
Mr M Rooke, efficient and knowledgeable.
Arrived on time and were patient with…
Arrived on time and were patient with answering questions.
Faz & Joel were great they kept us…
Faz & Joel were great they kept us informed all of the time and were very polite
Professional and courteous
We had Dean. E. & Phillip. R. doing some work at our house today. They were very professional and courteous and got the job done in a timely manner. Thanks to you both. :)
Great service
Allan and James were punctual, polite and knowledgeable.
This was their third visit and as before they were helpful and tidied up well when finished.
Drainage works
Helpful
Helpful. Friendly, on time. Communicated well re arrival. Took time to explain process.
Efficient. Tidied up everything afterwards.
Very polite did excellent job and put…
Very polite did excellent job and put everything back together I'm very impressed by them Job 131565 and Josh &Ash
Great service
Declan and Brendan were extremely knowledgeable, helpful and professional
Liam Brennan and Aaron Rodgers were…
Liam Brennan and Aaron Rodgers were friendly from the start to the end of the project. They were efficient and have fixed the pipe issue whilst making the paving smarter than it looked before.
Thanks again!!!
Bill and Ben from Innovation Group
Bill and Ben from Innovation Group
Were excellent. On time, polite, efficient , knowledgeable and informative.
They worked quickly and cleanly, left no signs at all that they’d actually visited!
A pleasure to have met them
Efficient friendly service
Friendly young men
On time
Efficient
Great clearing up
Trial pit borehole testing work
We were really happy with the work that Team Alex Bull and Luke Curtis carried out to take some trial pit boreholes for testing. They were really polite and considerate at all times and very professional. They worked quickly and quietly, having arrived promptly. When they had completed their work, they left the site exactly as they’d found it, having refilled the hole they’d excavated and replaced the turf as if they’d never been there. Excellent standard of work, well done gents!
Great work, very efficient
Nice, efficient job by Danny. Very friendly and pleasant - he arrived bang on time, kept us informed and was worked efficiently to get the job done more quickly than we expected. Tidied up nicely afterwards as well. Great work, very pleased!
Excellent interaction with Declan and…
Excellent interaction with Declan and Brendan. I hope Ive spelt the names correctly. Very professional and a good attitude. Answered my questions and queries fully. I have Aspergers so I'm aware that sometimes my questions can get a little detailed, but this didn't seem to cause any bother at all. Very tidy in the ways of working as well everything neatly placed and marked. It was a really good interaction.
Excellent service with a smile…
Arrived on time were polite snd courteous. respected my property and did a very good job and left it exactly as they found it. Perfect job.
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