Inntravel Avaliações 

317
O TrustScore é 4.5 de um total de 5

4,5

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Avaliado com 5 de um total de 5 estrelas

This was our third trip with Inntravel, and, as usual, it did not disappoint! We hiked the Tour Du Mont Blanc, and loved it! Though the hiking was very challenging (lots of up an down, rocky paths, an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What amazing customer service we have just had from Inntravel. The booking process for our cycling trip to Austria was smooth, personal and all queries and adjustments were handled with great patie... Ver mais

Avaliado com 5 de um total de 5 estrelas

I'm just back from a fabulous trip to the Dolomites with Inntravel. I've been using the company for many years, and their model is great... They sort all the logistics, carefully select venues, and c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This holiday was a great mix of beautiful mountains and fantastic coastlines with 3 nights tacked on the end in the fabulous Bilbao. Covadonga lakes were great and the area around the gorge was s... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo

Escrito pela empresa

Inntravel lead the way in self-guided walking holidays. That’s because they’ve walked every step, stayed at every hotel, and sampled every restaurant. They uncover and curate the most remarkable locations around Europe, to offer beautifully crafted holidays complete with exceptional on-call support. Inntravel make walking worth it.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

317 avaliações

5 estrelas
4 estrelas
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4,5

Todas as avaliações

(317)

169 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

What amazing customer service we have…

What amazing customer service we have just had from Inntravel.
The booking process for our cycling trip to Austria was smooth, personal and all queries and adjustments were handled with great patience and courtesy.
What made this company stand out though was what happened a few days after we paid our final balance. My husband suddenly had to be air ambulanced to intensive care. Inntravel responded with such empathy, kindness and generosity at a time of great stress.
Should another holiday be an option for us, I will certainly be looking to book with them again.

4 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Another fantastic walk!

This was our third trip with Inntravel, and, as usual, it did not disappoint! We hiked the Tour Du Mont Blanc, and loved it! Though the hiking was very challenging (lots of up an down, rocky paths, and exposure) the views were breathtaking. The hotel choices, for the most part, were wonderful - family run, intimate spaces that added to the experience. Transfers were smooth, notes and restaurant recommendations spot on. I can't recommend Inntravel highly enough, and we are already looking forward to our next trip!

6 de agosto de 2026
Avaliação não solicitada
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Resposta da Inntravel

Thank you so much for your wonderful review and for travelling with us for a third time!

We're pleased you loved the Tour du Mont Blanc and that the hotels, transfers and recommendations all helped make the trip so memorable.

We look forward to helping you plan your next adventure!

Avaliado com 5 de um total de 5 estrelas

Inntravel has a great formula

I'm just back from a fabulous trip to the Dolomites with Inntravel. I've been using the company for many years, and their model is great... They sort all the logistics, carefully select venues, and curate the walking routes (with directions or GPX). It's all organised and optimised for a great trip. But there is freedom to walk on your own, at times of your choosing, with variations as you see fit - making the walking as challenging or easy as you wish. Group trips are not for me, but a well-organised trip with friends, family or solo is just the thing.

8 de agosto de 2026
Avaliação não solicitada
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Resposta da Inntravel

Thank you so much for your lovely review!

We’re so pleased you enjoyed your time in the Dolomites and that the balance of careful organisation and freedom to explore suited you so well.

We hope to welcome you back for another adventure soon!

Avaliado com 5 de um total de 5 estrelas

a great mix of mountains coast and city

This holiday was a great mix of beautiful mountains and fantastic coastlines with 3 nights tacked on the end in the fabulous Bilbao.
Covadonga lakes were great and the area around the gorge was spectacular . we took the funicular up to the top
The hotel don paco in Llanes was excellent and in Bilbao .the hotel Tayko was amazing
Guggenheim museum took 5 hours and was well worth doing
The only restaurant in Mestas was Casa Maria - luckily it was great with huge portions and cheap prices

1 de agosto de 2026
Avaliação não solicitada
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Resposta da Inntravel

Thank you for your very kind words.

It's delightful to read what a fabulous time you had exploring the Picos de Europa - we're so pleased to know you made the most of your trip and added some night in Bilbao and were able to experience the Guggenheim museum!

We would like to thank you for travelling with us, and we hope to have the pleasure of welcoming you back in the future.

Avaliado com 2 de um total de 5 estrelas

Hike was fabulous, Inntravel’s service was not

The hike itself was fabulous. The Tour du Mont Blanc is absolutely stunning. We were not impressed with Inntravel as a service company. Throughout the planning process, I emailed Inntravel several times. I always immediately received a response saying they were busy and would get back to me in 3 days. I never had a response from any e-mail. They were lovely when I talked to them on the phone, but would have preferred email communication. The transfer information in the booklet was often wrong and resulted in us having to take expensive taxis to our starting points.

17 de julho de 2026
Avaliação não solicitada
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Resposta da Inntravel

Thank you for taking the time to share your feedback.

We are truly pleased to know the walking was wonderful and that you enjoyed the challenge of the Tour du Mont Blanc!

Though we are disappointed to hear the service provided was not up to the standard we aim to provide. Whilst we're glad to know our agents were friendly, we acknowledge that this alone doesn't make up for a lack of response to your emails.

We appreciate you highlighting the transfer information in our documentation, we will be holding a review of this to ensure our information is as up-to-date as possible.

Once again thank you for sharing your experience, we genuinely hope to welcome you back as a valued customer in the future and provide the service you rightly expect from Inntravel.

Avaliado com 5 de um total de 5 estrelas

A fabulous trip

We loved the Iconic Norway by Fjord Cruise & Rail. It is a very well designed trip with the highlight for us being the Lofoten Islands. The rest of the trip, however, was also good and was a lovely way of travelling through Norway and seeing some of the many highlights. All the accommodation was of a high standard and the rail/boat arrangements were all spot on. Inntravel organised everything very well, were very responsive to any questions and the trip notes were excellent.

19 de junho de 2026
Avaliação não solicitada
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Resposta da Inntravel

Thank you for your lovely feedback.

We are delighted to hear what a fabulous holiday you had in Norway! We're so pleased to know everything worked seamlessly for you, and you felt well supported by our customer service teams.

We hope to have the pleasure of welcoming you back on another Inntravel adventure soon.

Avaliado com 5 de um total de 5 estrelas

Isle of Man, my new favourite place.

What a lovely place the Isle of Man is. It was nice to get away from the heat at home as the temperature there was 22°, sunny ever day with a slight sea breeze. Perfect for walking. The walks were probably a bit harder than we thought but that's probably down to being older! We booked an extra day and went to see the Laxey Water Wheel which is amazing and got the mountain train up to Snaefell. The public transport is good and varied. Buses, electric train, steam train and mountain train. We used them all. The hotel was very good and we upgraded to a sea view which was well worth the money. Everything on the island is very clean and cared for and the people are lovely.

12 de julho de 2026
Avaliação não solicitada
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Resposta da Inntravel

Thank you for your lovely review!

We're pleased you enjoyed your time on the Isle of Man, from the scenic walks and historic railways to the Laxey Wheel and Snaefell.

It's great to hear the sea view upgrade was worthwhile, and we hope to welcome you back for another adventure soon.

Avaliado com 5 de um total de 5 estrelas

Excellent Scandinavian trip

We have been on a number of Inntravel and all have lived up to expectations. Our latest trip involved a journey around Copenhagen, Gothenberg, Stockholm and Helsinki. As always the hotels were ideally located and suited our needs as a base for exploring, starting with excellent breakfasts. We had two train journeys and an overnight boat trip through the Swedish archipelago to Helsinki. These journeys were comfortable and went relatively smoothly. There was one issue with buses replacing trains for part of the Gothenberg to Stockholm leg but after asking a few people we managed to sort that out pretty quickly. The notes and recommendations for places to visit and eat were first class and we managed to walk around all the cities following the suggested routes.

6 de julho de 2026
Avaliação não solicitada
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Resposta da Inntravel

Thank you for your lovely feedback!

We are delighted to hear you had a wonderful holiday exploring Scandinavia and the Nordics. It's good to hear that despite an initial issue with a rail-replacement bus, this was promptly resolved.

We truly hope to have the pleasure of welcoming you back on another Inntravel adventure in the future.

Avaliado com 5 de um total de 5 estrelas

An excellent walking week in the Black…

An excellent walking week in the Black Forest. A very good selection of hotels, excellent food together with well planned and easy to follow routes made for a very enjoyable week. Good planning as usual by Inntravel, great accompanying notes and recommendations along with smooth luggage transfers. We were also fortunate to be in Frieburg for their annual wine festival!

7 de julho de 2026
Avaliação não solicitada
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Resposta da Inntravel

Thank you for your lovely feedback.

We're delighted your week in the Black Forest was so enjoyable - it sounds like the wine festival in Freiburg truly added to the experience!

We hope to have the pleasure of welcoming you back as a valued Inntraveller in the future.

Avaliado com 1 de um total de 5 estrelas

Inntravel Walking Holiday in…

Inntravel Walking Holiday in Ibiza/Formentera. May 2026.

Grade 1-2. Definitely not easy or suitable for occasional walkers as stated. It was made plain it needed to be as I was recovering from cancer and we were in our 70’s. Really disappointed.

No paper instructions. Requested twice but not received until days before leaving. No apologies

Two out of four travel vouchers not included. No apologies

The instructions were completely wrong at times and had not been updated to the changes on route and vegetation growth. One of the routes given was so dangerous, you couldn’t follow it. On investigation, other people had found this route unsuitable too.

Ibiza agritourismo was very good. The hotel in Formentera was lovely but my room over the bar and kitchen was very noisy early morning and late at night.

Avoid. I would not recommend.

1 de maio de 2026
Avaliação não solicitada
logotipo da Inntravel

Resposta da Inntravel

Thank you for taking the time to share your feedback. We are truly sad to receive this review following your recent holiday to Ibiza. We are sorry that you didn't enjoy your holiday, and that you felt we hadn't apologised for the areas of service, which on this occasion, let us down.

Since responding to your post-holiday survey in May, we have been working closely with our mailing house to ensure earlier postage of the final documents giving you greater time to read through our suggestions. Sadly, the missed vouchers in your pack was down to human error but we acknowledge that this isn't good enough and are setting up a more thorough quality control process to reduce these instances in the future.

We have also committed to, and planned, a review of the Ibiza holiday and we will be travelling there again in the near future. As a self-guided walking company, we take our customers safety extremely seriously; so were very concerned to read your comment regarding the route choices. We would like to confirm that we have not received feedback of this nature from Inntravel customers that have returned from this holiday, however; please do be assured that we will be making a full assessment of the route conditions upon the visit by Inntravel colleagues.

It is however, pleasing to see that you enjoyed your stay at the Agriturismo Can Fuster.

Thank you again for your feedback, we appreciate you bringing these issues to our attention.

Avaliado com 5 de um total de 5 estrelas

Strolling in the Dolomites

We had an excellent week in Hotel la Perla in Ortisei. Spectacular scenery and buying a 6 day pass for telecabins, funiculars etc made access easy. Some areas very busy, and some walks very short, but possible to find quieter routes, and build in extensions. The taxi shuttle from the hotel works very well. Food excellent ( half board included "cakes" in the afternoon but was more like a mini lunch!) Lovely heated indoor and outdoor pools. Hotel staff very helpful and pleasant.
Only minor flaw was trying to check in online with SkyAlps - you can't if you fly to Bolzano from London or Greece....had to Google to find that out.

4 de julho de 2026
Avaliação não solicitada
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Resposta da Inntravel

Thank you for your wonderful feedback.

We are so pleased to hear what a fabulous experience you had at Hotel La Perla - it is one of our bestsellers for a reason! We appreciate you highlighting the lack of online check-in for Skyalps, and we will be sure to raise this with the relevant teams to ensure our customers are well advised.

We truly hope to have the opportunity to welcome you on another Inntravel adventure in the future!

Avaliado com 5 de um total de 5 estrelas

The Somerville is an outstanding 4 star…

The Somerville is an outstanding 4 star hotel, wonderful ambiance, friendly professional service and great food! The pool and bar service is outstanding.

10 de julho de 2026
Avaliação não solicitada
logotipo da Inntravel

Resposta da Inntravel

Thank you for your lovely comments.

We are so pleased to hear you had a fabulous time at the Somerville!

We hope to have the pleasure of welcoming back as a valued Inntravel customer in the near future.

Avaliado com 5 de um total de 5 estrelas

Have had lots of walking holidays…

Have had lots of walking holidays through Inntravel - all excellent - but this was our first experience of a rail- city holiday - in Ireland
Lived up to all my high expectations
Great hotels, good walking notes for exploring the cities, all in all another fantastic holiday
I just wish they’d add on County Mayo to the options in Ireland. Fabulous scenery, great walks. Please put on the new holiday list, Inntravel!

6 de julho de 2026
Avaliação não solicitada
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Resposta da Inntravel

Thank you for your lovely review!

We're so pleased you enjoyed your first rail and city holiday in Ireland. And thank you for the County Mayo suggestion we'll be sure to pass it on to our product team.

We hope to welcome you again soon!

Avaliado com 5 de um total de 5 estrelas

Perfect Italian Riviera experience

The Villa Edira made a superb base for our Quiet Side of the Italian Riviera holiday. The staff were warm and welcoming, our room was spotlessly clean and comfortable, the breakfasts were delicious and the pool provided a welcome chance to cool down after our walks.
The hotel was perfectly situated for us - away from the busyness of the Cinque Terre - but close enough for us to travel there easily on the train. The trains were frequent and mercifully air conditioned.
Inn Travel provided all the information we needed in a timely manner and answered all of our questions. Booking was stress free.

10 de julho de 2026
Avaliação não solicitada
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Resposta da Inntravel

Thank you for your lovely review.

We're so pleased you had a fabulous time exploring the Italian Riviera - it sounds like Villa Edera made the perfect base!

We appreciate you travelling with us, and hope to have the pleasure of welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

Our self guided hiking holiday with…

Our self guided hiking holiday with InnTravel ‘Pyrenees Mountains to the Atlantic Coast’ was excellent. Well selected routes, with options most days, taking in wonderful mountain scenary, deciduous woodland and rivers. Characterful hotels in pretty villages were mostly excellent with good food and comfortable rooms. Both written hike details and gpx files made navigation straightforward. Organisation and responsiveness to questions was generally very good.
Highly recommended for anyone looking for a mixture of moderate / challenging hikes.

1 de julho de 2026
Avaliação não solicitada
logotipo da Inntravel

Resposta da Inntravel

Thank you for your lovely review!

It is great to learn you had such a fantastic trip and that you found both the written details and the GPX files to be so user friendly.

Thank you for your recommendation, and we look forward to helping you plan your next trip!

Avaliado com 5 de um total de 5 estrelas

Brilliant classic Norway by rail

Just got back from Inntravel’s classic Norway by rail trip. Everything was well organised from start to finish. The hotels were lovely & in good locations. All the rail & ferry arrangements worked perfectly. The information provided beforehand was comprehensive & helpful. We thoroughly enjoyed it, especially the scenery.

6 de julho de 2026
Avaliação não solicitada
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Resposta da Inntravel

Thank you for your wonderful review!

We are so pleased to know what a great trip you had exploring Norway by rail.

We hope to have the pleasure of welcoming you back on another adventure in the future.

Avaliado com 5 de um total de 5 estrelas

We stayed at the most magical of places…

We stayed at the most magical of places in Ortisei, Italy. Hotel La Perla is a wonderful sanctuary with amazing food, wonderful and attentive service, and a gorgeous property.
The Inntravel staff worked with us after significant flight delays and coordinated a late-night taxi pick-up in Bolzano. We were so grateful to have made it to Hotel La Perla after our travel nightmare, albeit hours late. I cannot thank Inntravel and Taxi Stefan enough for making this happen.
The detailed information from Inntravel was helpful in guiding our daily decision making.
This was the most resortative, active vacation I've taken. I cannot recommend Hotel La Perla and Inntravel more highly.

22 de junho de 2026
Avaliação não solicitada
logotipo da Inntravel

Resposta da Inntravel

Thank you for your wonderful feedback.

We are delighted to hear how magical Hotel La Perla was, and that the Dolomites treated you to beautiful scenery!

It's brilliant to know how helpful our team and Taxi Stefan were during a difficult time following significant flight delays - as it can definitely be a stressful situation.

We genuinely hope to have the pleasure of welcoming you back for future Inntravel adventures!

Avaliado com 5 de um total de 5 estrelas

Excellent walks as described

Excellent walks as described. Very good instructions and GPX. Comfortable hotels and very good food, including provision for vegetarians.

25 de junho de 2026
Avaliação não solicitada
logotipo da Inntravel

Resposta da Inntravel

Thank you for your lovely comments.

We're so happy to hear what a great holiday you had - and that you were well accommodated for with vegetarian dishes!

We hope to have the pleasure of welcoming you back on another Inntravel adventure soon.

Avaliado com 5 de um total de 5 estrelas

Dordogne Extended Hike - twice!…

We have done the Dordogne Extended hike twice and loved both experiences. It is a hike through the countryside and old villages that have preserved their historic character. The stays are in small hotels that provide high-end dining. A/C rooms and pools are available at many places. Hoteliers go out of their way to help clients. We did the recent trip during the period of excessive heat and were helped by hotels by getting rides that shortened the day’s hike. Late check-outs and early check-ins were accommodated because of the changes we made to the hike schedule due to heat.

InnTravel provides excellent service and provides a binder with all the information you need to make your way through the trip. We’ve made 6 trips with InnTravel and have received help during the trip on a couple of occasions when the need arose. Our transport providers have always been on-time and in the expected meeting location. And I especially like that most days have options for the route to be hiked with good descriptions and terrain profiles to compare.

19 de junho de 2026
Avaliação não solicitada
logotipo da Inntravel

Resposta da Inntravel

Thank you for taking the time to share your lovely comments.

We are delighted to hear what a great time you had re-visiting the Dordogne Valley. It sounds like you had a wonderful time - and that our hoteliers made extra accommodations for you during the extreme heat!

We hope to have the opportunity to welcome you back for your seventh Inntravel adventure soon!

Avaliado com 5 de um total de 5 estrelas

Superb Dolomites

What an excellent holiday with top class accommodation and food. La Perla hotel was superb and the staff so friendly and helpful. The scenery was awe-inspiring and the walking routes and guides so easy to follow. Inntravel have come up trumps again

24 de junho de 2026
Avaliação não solicitada
logotipo da Inntravel

Resposta da Inntravel

Thank you for taking the time to share your lovely feedback.

We are so pleased to know how special the Dolomites was and that you enjoyed your stay at Hotel La Perla.

We truly hope to welcome you back on another adventure in the future!

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