Byway Avaliações 1.161

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We knew where we wanted to go but were unsure how to plan it and Byway did all of that for us! They took away the frustration and aggravation of checking trains, journeys and hotels. When an issue wa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just brilliantly organised and supported. We decided some time ago not to fly anymore and this is a great alternative. This is the second time we've done a Byway train trip and both have gone really... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a great trip due to the organisation and support from the Byway team. Hotel bookings trains and connections all first class and when things didn’t go according to plan A Byway were quickly there... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent route planner, and excellent in-trip support. Eurostar cancelled our return train halfway through the holiday, but Byway remedied this within five minutes of forwarding Eurostar's email to... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo
  2. Agência de Viagens

Escrito pela empresa

Personalised slow travel holidays by train, boat and bus in the UK and Europe. 100% flight free trips from a certified B Corp. All holidays include travel and accommodation, financial protection from ABTA and free disruption replanning. We'll be at your side on WhatsApp throughout your trip, and we'll give you a digital journey guide with local suggestions and all of your tickets in one place. We offer flight-free holidays across Europe, from Scotland to Sicily, Spain to Switzerland.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

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Avaliado com 5 de um total de 5 estrelas

Trip to Italian Riverera

Very efficient ; good quality documentation supporting the trip; helpful zoom call prior to travel covering the interrrail experience; great accommodation choices;

24 de abril de 2026
Avaliação não solicitada
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Resposta da Byway

Hi there,
Thank you for your kind words! It's great to hear that the pre-trip Zoom call was helpful for getting prepared, and that the documentation and accommodation all worked well for you. Hopefully we can help you with another trip in the future :)
- The Byway team

Avaliado com 5 de um total de 5 estrelas

Awesome!!!

From the beginning of the booking experience throughout the entire trip from beginning to end this was a fantastic experience! The individual support we received throughout the entire process was fantastic! Byway was there for us on a personal, individual basis 24/7 and helped us immensely! What a fantastic trip! We are already planning out next one. We wholeheartedly recommend Byway!!!

20 de abril de 2026
Avaliação não solicitada
logotipo da Byway

Resposta da Byway

Hi Marc,
Thanks so much for such a glowing review. It's really lovely to hear that the support felt personal and consistent throughout, from the very first booking stages right through to the end of your trip. We're so pleased you're already thinking about the next slow travel trip and we can't wait to help you plan it :)
- The Byway team

Avaliado com 5 de um total de 5 estrelas

So helpful and efficient!!

We knew where we wanted to go but were unsure how to plan it and Byway did all of that for us! They took away the frustration and aggravation of checking trains, journeys and hotels. When an issue was encountered by them they immediately found a way round it. They kept us informed every step of the way and provided useful hints and tips. Neither of us had ever used Interrail before but their instructions video was brilliant!! The hotels they chose were, in the most part, absolutely perfect! This was the first time we had been on a rail journey like this and had left us thinking where we will be going to next!!! Brilliant company!!!

29 de abril de 2026
Avaliação não solicitada
logotipo da Byway

Resposta da Byway

Hi Liz,
Thank so much for this brilliant review. It's great to hear that the planning process took the stress out of what can feel like quite a daunting task, and that the team kept you well informed throughout. Really pleased the Interrail video was helpful too, it's something we put a lot of thought into! We love hearing that the trip has already got you thinking about where to go next, and we hope we can help you plan that adventure by rail soon :)
- The Byway team

Avaliado com 5 de um total de 5 estrelas

Just brilliantly organised and…

Just brilliantly organised and supported. We decided some time ago not to fly anymore and this is a great alternative. This is the second time we've done a Byway train trip and both have gone really well. The bonus was that we were told after the holiday that we have saved lots of CO2 by travelling by train.

12 de abril de 2026
Avaliação não solicitada
logotipo da Byway

Resposta da Byway

Hi Kat,
Thank you for this lovely review. It's wonderful to hear that your second trip with us went just as well as the first, and we hope there are many more to come! Really glad the CO2 savings were a welcome bonus too. We look forward to helping you plan the next one :)
- The Byway team

Avaliado com 5 de um total de 5 estrelas

Imperial Cities of Europe trip

We recently took the imperial cities of Europe trip booked through byways travel, booking the trip was very easy and communication was excellent. The train journeys we took and the seat reservations made were great we had first class seats on every train and a private cabin on the sleeper train from Vienna to Amsterdam, The Accommodation was mixed, in Brussels, Berlin, Prague and Vienna the hotels were very good however the hotels in Budapest and Amsterdam were not in my opinion of the same standard for me and my partner so we booked into other hotels at our own cost and Byways did all they could by giving us a bit of compensation for this, I would advise anyone booking this type of holiday to review the choice of hotel you are allocated when you book as this can be changed and not wait until you have arrived to find it is not suitable as we did. I would thoroughly recommend Byways Travel as they made everything so easy and gave great support when it was required.

7 de abril de 2026
Avaliação não solicitada
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Resposta da Byway

Hi Roy,
Thank you so much for such a detailed and thoughtful review. The Imperial Cities trip sounds like a wonderful adventure, and we're really pleased the booking process, train journeys and seat reservations all went smoothly. First class seats and a private sleeper cabin from Vienna to Amsterdam sounds like a lovely experience! We're sorry to hear that a couple of the hotels didn't meet your expectations, and we appreciate you sharing that advice for fellow travellers about reviewing hotel choices at the booking stage. We're glad we could offer some compensation and that the overall trip was a positive one. We hope to help you plan your next rail trip soon :)
- The Byway team

Avaliado com 5 de um total de 5 estrelas

I had a great trip due to the…experience of the Byway team.

I had a great trip due to the organisation and support from the Byway team. Hotel bookings trains and connections all first class and when things didn’t go according to plan A Byway were quickly there with an excellent plan B. All of which added to the overall experience.

13 de abril de 2026
Avaliação não solicitada
logotipo da Byway

Resposta da Byway

Hi Brian,
Thank you so much for your lovely review. It's great to hear that everything was well organised from the outset, and that when things didn't quite go to plan the team were quick to come up with a solution. We're so pleased you felt plan B added to the overall experience! Hopefully we can help you plan your next slow travel adventure in the future :)
- The Byway team

Avaliado com 5 de um total de 5 estrelas

Top notch

Excellent route planner, and excellent in-trip support. Eurostar cancelled our return train halfway through the holiday, but Byway remedied this within five minutes of forwarding Eurostar's email to them.

We considered booking our trip directly, but having priced it up, Byway's price seemed reasonable, and definitely worth having their support service as a backup if things go wrong.

27 de abril de 2026
Avaliação não solicitada
logotipo da Byway

Resposta da Byway

Hi Alice & Bob,
Thanks so much for this fantastic review. A Eurostar cancellation mid-holiday is never welcome news, so we're really pleased the team could get everything sorted so quickly. It's also good to hear that the pricing felt reasonable, especially with the peace of mind that support is there if anything crops up. We hope to help you plan your next trip before too long :)
- The Byway team

Avaliado com 5 de um total de 5 estrelas

Will definitely use Byway again

Will definitely use Byway again! Absolutely brilliant support. Super fast and efficient with any queries. Explained all the travel itineraries in exact detail. No worry or stress - just happy trouble free travel.

20 de abril de 2026
Avaliação não solicitada
logotipo da Byway

Resposta da Byway

Hi Carolyn,
Thank you for your kind review. It's so lovely to hear that the whole experience felt stress-free and well supported from start to finish. We always want our travellers to be able to focus on enjoying the trip rather than worrying about the details! We look forward to helping you plan your next adventure :)
- The Byway team

Avaliado com 5 de um total de 5 estrelas

New Experience For Us

This is the first time we have used ByWay Travel. Great company! The booking process for easy enough. We travelled from London to Brussels on Eurostar +, then onto Bruges by train. We were booked into a 4 star boutique hotel, which was lovely. Location of the hotel was centralised, so everything was nearby. About a month before our trip they held weekly seminars to go through the train app we needed for our Travel. Also there was WhatsApp support for people that needed it if required.

16 de abril de 2026
Avaliação não solicitada
logotipo da Byway

Resposta da Byway

Hi there,
Thank you so much for this lovely review! It's great to hear that your first trip with us went so smoothly. Your journey to Brussels and Bruges sounds like a brilliant holiday, and we're so pleased you liked the hotel. Really glad the Interrail webinar was helpful for getting to grips with the RailPlanner too. Hopefully we can help you with your next slow travel adventure in the future :)
- The Byway team

Avaliado com 5 de um total de 5 estrelas

Excellent organisation

Excellent organisation of a complicated itinerary for our trip through France, Italy and Switzerland. The booking process was very straightforward, with careful explanations about what to do when in preparation. On the trip itself, the Byway team were so helpful and quick to respond to our querries along the way about managing Interrail tickets and train schedules. We felt very well looked after by them.

11 de abril de 2026
Avaliação não solicitada
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Resposta da Byway

Hi Patrick,
Thanks so much for your wonderful review. A trip through France, Italy and Switzerland is quite an adventure, so we're really pleased the planning and booking process felt straightforward and well explained. It's great to hear the team were on hand throughout the trip to help with the Interrail tickets and schedules too. Hopefully we can help you with your next slow travel escape before too long!
- The Byway team

Avaliado com 5 de um total de 5 estrelas

A great holiday by rail to Switzerland

A great holiday by rail to Switzerland. The Byway team designed a superb route and hotels were just right.

12 de abril de 2026
Avaliação não solicitada
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Resposta da Byway

Hi Liz,
Thank you for your lovely review. A rail trip through Switzerland is a wonderful choice, and we're really pleased the route and hotels all came together so well. We'd love to help you plan the next one soon :)
- The Byway team

Avaliado com 5 de um total de 5 estrelas

Fun, "green" exploring

Great advice at the planning stage. Immediate and effective on line support during the trip. A wonderful tour of exciting places with smooth, fun and "green" rail travel. We will use Byway again

6 de abril de 2026
Avaliação não solicitada
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Resposta da Byway

Hi Miranda,
Thank you for your kind words. We're so pleased the planning advice set you up well for the trip, and that the support was there promptly when you needed it along the way. It sounds like a wonderful adventure, and we love that you enjoyed the rail travel itself as much as the destinations. We hope to help you plan your next adventure before too long :)
- The Byway team

Avaliado com 5 de um total de 5 estrelas

The wonderful Byway trip to Marrakesh

We booked the Byway trip to Marrakesh. My husband and young adult children were somewhat sceptical about the amount of time we would spend on the train. No need to fear - we all loved it. A great adventure crossing through France and Spain and then catching the ferry to north Africa. Adequate time spent in each place (although we did extend our stay in Fez to 3 nights rather than 2). As well as all the beautiful places we passed through, the travel was also a great part of the adventure. Would strongly recommend this trip. Byways made everything so very easy - even details like how to book Paris Metro tickets ahead so you did not have to queue at a ticket machine on arrival. It was great fun each evening downloading all the tickets and speculating on the next day of exploration. So sad to have to fly home due to time pressures. Would highly recommend this travel company.

3 de abril de 2026
Avaliação não solicitada
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Resposta da Byway

Hi J,
Thank you for such a wonderful and detailed review. It's brilliant to hear that the journey itself became such a big part of the adventure, crossing through France and Spain and onto the ferry to North Africa sounds absolutely spectacular. We're so pleased the whole family were won over, even the sceptics! It's also lovely to hear that the little details like the Paris Metro tips came in handy along the way. We hope we can help you plan your next slow travel adventure before too long :)
- The Byway team

Avaliado com 5 de um total de 5 estrelas

Fantastically organised

Fantastically organised. Itinery was great and easy to follow directions. Locations and hotels were fab and all train tickets booked with seating. Caledonian sleeper was cancelled at midnight in kings cross. There was no support from them but lynne at byway rearranged onward travel and refunded our emergency accomodation. Byway support was fantastic.

7 de abril de 2026
Avaliação não solicitada
logotipo da Byway

Resposta da Byway

Hi there,
Thank you for your lovely review! We're so pleased the itinerary felt easy to follow throughout, and that the hotels and locations all hit the mark. It's also great to hear the train tickets and seat reservations all came together smoothly. We know a midnight cancellation at King's Cross must have been a really stressful situation, so we're glad Lynne could step in promptly to rearrange your onward travel and sort the refund for your emergency accommodation. Hopefully we can help you with another trip in the future :)
- The Byway team

Avaliado com 5 de um total de 5 estrelas

Byway Holiday

Booked our 2week holiday through Byway travel company. Couldn’t recommend highly enough. All our queries were answered promptly. Train journeys were organised and everything explained clearly. All hotels were perfect and location of all really convenient.
Would definitely book again with Byway

28 de março de 2026
Avaliação não solicitada
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Resposta da Byway

Hi Maria,
Thank you so much for this glowing review! Two weeks is a great amount of time to explore by train, and we're so pleased everything came together well for you. It's fantastic to hear that the hotels all hit the mark and that the team were on hand to answer any questions along the way. We hope to help you plan your next slow travel trip before too long :)
- The Byway team

Avaliado com 5 de um total de 5 estrelas

Worth every penny!

From first enquiry to arrival at my final destination, the efficiency and support of the Byway team was exemplary. During the trip there were a few hiccups, neither their fault nor mine, and there was always a speedy response and resolution.
During the planning and pre-travel periods, the team members were available, helpful and responsive.

13 de abril de 2026
Avaliação não solicitada
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Resposta da Byway

Hi Anne,
Thank you so much for your lovely review. It's really great to hear that the support felt consistent throughout, from that first enquiry right through to arriving at your destination. We're glad the team responded quickly when hiccups happened, and resolved things for you each time. We hope we can help you plan your next overland adventure soon!
- The Byway team

Avaliado com 5 de um total de 5 estrelas

Great way to see more of the country

Great way to see more of the country as you travel. We saw the bulk of the UK, Scotland and ended with a ferry ride to Ireland. All accomodations were cosy; descriptions were accurate; the one time we required support, they were right there !

20 de março de 2026
Avaliação não solicitada
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Resposta da Byway

Hi there,
Thank you for your kind words! What a fantastic route, travelling through the UK and Scotland before finishing with a ferry to Ireland sounds like a brilliant adventure. We're really pleased the accommodations all lived up to their descriptions, and that the team were on hand when you needed them. Hope we can help you plan your next slow travel journey before too long :)
- The Byway team

Avaliado com 5 de um total de 5 estrelas

Really superb service from start to…

Really superb service from start to finish. Really enjoyed the hotel they arranged in Barcelona, which was so well situated for the train station and city. When I missed a connection due to a train delay, the online help was very helpful and reassuring meaning problems were quickly solved. I would highly recommend Byway for independant train travellors

10 de abril de 2026
Avaliação não solicitada
logotipo da Byway

Resposta da Byway

Hi Steve,
Thank you for your wonderful review. We're so pleased the Barcelona hotel hit the mark, location really does make such a difference to a trip! Missing a connection can be an anxious moment, so it's great to hear the team could get things sorted quickly and put your mind at rest. We hope to help you plan your next rail adventure soon :)
- The Byway team

Avaliado com 5 de um total de 5 estrelas

Amazing trip by train to Portugal (Porto)

Visited some wonderful places, stayed in fantastic hotels, with great advice and support from Byway. We had some ideas of where we wanted to go but they made the trip extra special by suggesting stops and navigating the travel for us and offering hotel suggestions.

21 de março de 2026
Avaliação não solicitada
logotipo da Byway

Resposta da Byway

Hi James, thanks so much for your lovely review. We're thrilled to hear you had such an amazing trip to Porto and that our suggestions helped make it extra special. It’s great to know the hotels, itinerary, and support all worked well for you! We hope to help you with another trip in the future.

-The Byway team

Avaliado com 5 de um total de 5 estrelas

Our first flight free holiday

This was our first holiday abroad since 2020 and our priority was to travel in a climate friendly way. Byway tailored our holiday around our preferred travel dates, booking trains and hotels along the way and informing us about any timetabling issues promptly so these could be dealt with straightaway. The journey guide enabled us to load our tickets when needed secure in the knowledge that they were there on a WhatsApp chat if required. We were impressed with the quality of the hotels we stayed in and the trains booked for us, often first class. Our first holiday will certainly not be our last holiday with Byway.

1 de abril de 2026
Avaliação não solicitada
logotipo da Byway

Resposta da Byway

Hi there, thanks so much for your lovely review. We're so pleased to hear your first flight-free holiday went so well and that we could support you in travelling more sustainably. We're really glad the journey guide, WhatsApp support, and the quality of the trains and hotels all helped make things smooth and enjoyable. We hope to help you with another trip in the future.

-The Byway team

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