The initial experience was OK, staff were friendly and the installation went off without a problem. The quality of the product though is very poor. The door handles lost their metallic finish after a... Ver mais
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Veja o que dizem as avaliações
Bought the CLEO sliding mirrored wardrobe. Build quality was excellent- fairly heavy which reflects that. Assembly instructions were well written making it a fairly simple build. The delivery lads wer... Ver mais
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We paid extra for the fitting service as we had two sets to be installed. The guys doing the installation grafted all day long, very hard workers indeed. Both of our children are thrilled with them... Ver mais
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Brilliant company. My original choice would have taken too long so I was sent a link showing in stock alternatives. After only a two week wait my wardrobe was fitted today by two very professional men... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Modern, high quality and trendy furniture, free delivery most of England and with highly professional assembly service
Informações de contato
Unit B, 261 Lewisham High Street, SE13 6AY, London, Reino Unido
- info@instrument.london
- instrument.london
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Having previously purchased a couple of…
Having previously purchased a couple of large wardrobes, chest of drawers and bedside cabinets, I had no hesitation in returning for a second chest. Great quality item delivered on time and put together on site by two polite and efficient delivery chaps. Have already ordered another chest of drawers for delivery next week. That should tell you all you need to know regarding my experiences with this company. Superb service and a delight to do business with.

Resposta da Instrument Furniture
I absolutely love my wardrobe with…
I absolutely love my wardrobe with sliding doors.
It holds everything I need, looks great and is well built.
I paid to have the wardrobe assembled and installed, worth every penny. The workmen were great, friendly helpful and efficient.
I would definitely buy again from this company.
It’s so refreshing for everything to go well.
Thank you 😊

Resposta da Instrument Furniture
Excellent product at a good price
Excellent product at a good price. Guys who assembled the wardrobe were very polite and professional.

Resposta da Instrument Furniture
Very rare for a service to be seamless…
Very rare for a service to be seamless but this was. The wardrobe is great quality exactly as described and photo. Install team first class also.
would definitely use them again

Resposta da Instrument Furniture
Bedroom cupboard
From start to finish a pleasure doing business with this company
Could not fault anything

Resposta da Instrument Furniture
Excellent
We highly recommend this business . Having just moved into a new house we have ordered many different kinds of furniture from other company and were disappointed with them ( some didn’t deliver on time , we had items missing from some delivery’s too) all except Instrument Furniture .
Instrument furniture were easy to order through in their website , we had sliding wardrobes in two rooms with mirrors , two chest of drawers and side tables to be delivered and assembled . We are kept up to date about delivery . They were delivered on time , the two delivery men who were also assembling the furniture were polite ,friendly and followed distancing rules. They just got on with it . They took their time and were very hard working, the wardrobes etc were put together really well and we love the quality . Will definitely order from this company again .
Big thank you
Wendy Oldrey

Resposta da Instrument Furniture
Perfect
Where to start. I purchased a Cleo Wardrobe. Great communication all my questions answered the same day. The team came it fit it on time. Took there shoes of at the door. Got straight to work. Job done.
Looks better then the pictures.
Thank you all at Instrument.

Resposta da Instrument Furniture
Fantastic, very happy
Yesterday I had a large Cleo sliding door wardrobe delivered and installed. I got it for a great price in the sale and I am not disappointed it looks great and the quality is fantastic for the price. The guys who delivered and installed it were fantastic. Polite hardworking, clean, customer focused, smashing guys! A credit to the company. I highly recommend this company and will definitely look at them first in future when needing new furniture. Thank you.

Resposta da Instrument Furniture
Legends!!
Bought the CLEO sliding mirrored wardrobe. Build quality was excellent- fairly heavy which reflects that. Assembly instructions were well written making it a fairly simple build. The delivery lads were sound and gave us a couple of helpful tips. Communication was excellent throughout and delivery was hassle free. I lit the shelves and rails ul using lighting kits bought from IKEA and I have to say the end result - the wardrobe looks amazing. I dont normally give 5 stars however I will buy from Instrument again - LEGENDS!!

Resposta da Instrument Furniture
Great quality and fast fitters - wow!
We paid extra for the fitting service as we had two sets to be installed. The guys doing the installation grafted all day long, very hard workers indeed.
Both of our children are thrilled with them, for once we think they may keep their bedrooms tidy.
Value for money for furniture 10/10, the fitting service is a little expensive but well worth saving all the hassle of doing it yourself so i'll give that a 10/10 too.

Resposta da Instrument Furniture
Great experience
Great experience with my purchase from Instrument, easy to talk to staff about my order and on delivery the driver opened the boxes to check the product was in perfect condition before leaving. Would recommend!!

Resposta da Instrument Furniture
Pay for assembly you won’t regret it
Great wardrobes a good price during the sale and the assembly service was excellent.

Resposta da Instrument Furniture
Good service, Good product
All round service very good. Wardrobe of a good standard and looks the part. Fitters kept us informed of arrival time and very efficient. Company arranged for the fitter to return to amend the internal hanging space arrangement very promptly. After sales service perfect.
I would recommend.

Resposta da Instrument Furniture
Very difficult and frustrating building process
So we were quoted 200 pounds to build the furniture, given our IKEA efforts from before we thought we'd be fine..
Firstly they wouldn't take it up the stairs, they informed us that we would have had to pay for the full service for that to happen. This is quite uncommon compared to industry standards..
Then we tried to build it.. every quoted timeslot was actually multiplied by 5. All in all it took us around 8 weekends to build a chest of drawers, 2 side tables and a wardrobe.
Certain screws weren't very good for the furniture, and when we bought our own, this was where it sped up our time a lot.
The way in which it gets you to build the furniture is very strange, e.g lots of gluing, instead of giving you a wooden piece they give you 4 wooden pieces to stick together etc
The final product was ok but everything is misaligned slightly and it's difficult to fix..
All in all, wouldn't buy it again from instrument but clearly from the other reviews if you're willing to pay a lot for building you might be ok.

Resposta da Instrument Furniture
Fantastic service and quality furniture
I can honestly say the service we have received from beginning to end has been out of this world. They answered all my questions leading up to the purchase. We paid for installation and that was worth every Penny. The lads who came were pleasant polite and very efficient in building the furniture. They were done by the time I would have built half of the wardrobe. The quality of the furniture is excellent and when they had finished it blew mine and fiancée mind in just how good it looked. Family have seen it and thought just the same. We have had a house adapted for my disabilities and this has just put a very nice touch to our room and makes it a room we can be relaxed in. Thank you so much for everything you have done

Resposta da Instrument Furniture
Excellent product quality, well builded
Excellent product quality. Arrived safe at home no cracks or damages. Friendly delivery staff.

Resposta da Instrument Furniture
Bedroom set with assembly service
We purchased a bedroom furniture set with assembly for a rental flat in the City of London. The furniture was fairly priced and the sales approach unpressured. The delivery & assembly team provided an excellent service. They overcame really difficult unloading and restricted parking as well as delivering the furniture to the 4th floor with the lift out of service.
They were positive, cheerful and polite despite the challenges. A refreshing “can do” approach.
We would look to buy from Instrument again and would not hesitate to recommend.

Resposta da Instrument Furniture
This company were recommended by my…
This company were recommended by my daughter for wardrobes.
Following my order I was kept up to date and a convenient delivery date arranged.
Really happy with the installation and quality of the wardrobe.

Resposta da Instrument Furniture
Fantastic wardrobes
I have used this company a few times and the first was over 4 years ago. The quality and fitting is excellent and I just love the style of my Wardrobes… .. I would not go anywhere els. The price is great along with the quality…
I’m very happy with them . You also get 3 years
Warranty if you have them fitted for you…

Resposta da Instrument Furniture
Fantastic new bedroom furniture.
We are really pleased with our new bedroom furniture, the team delivered and installed our new furniture quickly and efficiently.
The service from the Instrument team has been great, we had our delivery and instillation with in 3 weeks, the installation team cleared up all the rubbish and checked we were happy before leaving.
The furniture looks great and has given our bedroom a modern fresh look.

Resposta da Instrument Furniture
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