Instrument Furniture Avaliações 

249
•
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

The initial experience was OK, staff were friendly and the installation went off without a problem. The quality of the product though is very poor. The door handles lost their metallic finish after a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought the CLEO sliding mirrored wardrobe. Build quality was excellent- fairly heavy which reflects that. Assembly instructions were well written making it a fairly simple build. The delivery lads wer... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We paid extra for the fitting service as we had two sets to be installed. The guys doing the installation grafted all day long, very hard workers indeed. Both of our children are thrilled with them... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant company. My original choice would have taken too long so I was sent a link showing in stock alternatives. After only a two week wait my wardrobe was fitted today by two very professional men... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis para Quartos

Escrito pela empresa

Modern, high quality and trendy furniture, free delivery most of England and with highly professional assembly service


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

249 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(249)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent company from the helpfulness…

Excellent company from the helpfulness of the office staff when ordering the bedroom furniture to the delivery and the 2 young men that assembled it. Would highly recommend Instrument Furniture to any of my friends.

14 de agosto de 2021
Avaliação não solicitada
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Resposta da Instrument Furniture

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us🌟

Avaliado com 5 de um total de 5 estrelas

Really great company, good installer, worth the price you pay

Really great company. After a lot of research online for my new wardrobe I finally found the one I wanted on instrument website. I had few questions about the product and they help me via the chat on their website.
Then I had to change the delivery date as couldn't be there and I was stressing already but the team helped me to reschedule etc without issue. Installer was great ( Ramas and Antoine) asking us where we wanted the shelf to be fitted etc and the site was clean when they left. Worth the price and stress free.

14 de agosto de 2021
Avaliação não solicitada
logotipo da Instrument Furniture

Resposta da Instrument Furniture

Thank you for the kind words! We’re so happy your experience went so smoothly.

Avaliado com 5 de um total de 5 estrelas

Great value product and service.

Great value - very pleased with the quality of the wardrobe and units for the price paid. Online order process very easy and good feedback from Instrument re delivery date. On site Assembly service worth opting for.

3 de agosto de 2021
Avaliação não solicitada
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Resposta da Instrument Furniture

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Avaliado com 5 de um total de 5 estrelas

I am extremely happy with the service I…

I am extremely happy with the service I have received from start to end , they arranged a date that suited me and stayed in touch with me , the wardrobes and furniture are amazing quality and straight forward to build with the instructions , they look beautiful ! The delivery men were professional and lovely too . Very happy highly recommend especially as I hadn’t heard of this company before so was a little bit cautious about ordering !

30 de julho de 2021
Avaliação não solicitada
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Resposta da Instrument Furniture

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business🌟

Avaliado com 5 de um total de 5 estrelas

Would definitely recommend

Dont think it could be better

Kept us informed, great product delivery staff were polite, on time and really just as good as could be
Hats off
Really pleased with the whole journey from order to installation

27 de julho de 2021
Avaliação não solicitada
logotipo da Instrument Furniture

Resposta da Instrument Furniture

We are incredibly grateful that you took the time out to leave us a 5-Star review!

Avaliado com 5 de um total de 5 estrelas

High quality and value bedroom set

Purchased great quality and value wardrobe set. Looks fantastic. Opted for them to assemble, great service by professional friendly staff. Would highly recommend

26 de julho de 2021
Avaliação não solicitada
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Resposta da Instrument Furniture

Thank you so much for this review. We really appreciate you being a customer💓

Avaliado com 5 de um total de 5 estrelas

Brilliant!

Absolutely fabulous wardrobe and bedside tables. Solid, solid, solid! Beautiful modern grey. Love them! My handyman was so impressed that he will recommend Instrument Furniture from now on.

26 de julho de 2021
Avaliação não solicitada
logotipo da Instrument Furniture

Resposta da Instrument Furniture

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

Avaliado com 5 de um total de 5 estrelas

Excellent transaction

Ordered a wardrobe unit for delivery and assembly. All communications with the company were excellent, and the guys who did the delivery & fitting were great. Am really pleased with my new unit, and would definitely use Instrument Furniture again.

19 de julho de 2021
Avaliação não solicitada
logotipo da Instrument Furniture

Resposta da Instrument Furniture

We are incredibly grateful that you took the time out to leave us a 5-Star review🤎

Avaliado com 5 de um total de 5 estrelas

I cannot rate this company enough… from…

I cannot rate this company enough… from start to finish they have been amazing! Friendly, helpful, professional.

After I purchased one wardrobe (which was delivered, promptly and without problem) I realised I had ordered too big and I needed to swap!
That was not a problem, they arranged to pick up first wardrobe two days later and deliver me a slightly smaller one. The difference in price was then refunded immediately.
Thank you so much :)
I will definitely use this company again!

15 de julho de 2021
Avaliação não solicitada
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Resposta da Instrument Furniture

We are so grateful for your 5-star review💓

Avaliado com 5 de um total de 5 estrelas

I’m a very happy lady

I’m a very happy lady! A long 4 month wait due to Covid & Brexit…..but well worth the wait. Very good communication via email. 2 extremely polite & professional men did the job in a couple of hours and it is really excellent quality & so much storage that I’m very pleasantly surprised. Much better than I expected. Can’t wait to decorate the next room. Thank you so much.

6 de julho de 2021
Avaliação não solicitada
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Resposta da Instrument Furniture

We can’t thank you enough for the kind words🥰

Avaliado com 5 de um total de 5 estrelas

Great Furnture which looks fantastic

The furniture was delivered on time by a polite team and the instructions were good you only need pictures and the order of construction. Myself and my girlfriend built a huge wardrobe with no issues. The completef furniture looks good and is of a solid construction not flimsy like some flat pack furniture can be, I tecommend this company.

2 de julho de 2021
Avaliação não solicitada
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Resposta da Instrument Furniture

We are so grateful for your kind words. Thanks for sharing your review💓

Avaliado com 5 de um total de 5 estrelas

Absolutely first class

We had moved into a new build with zero storage. I was shocked at the prices of fitted wardrobes. Trying to find wardrobes that had plenty of shelving and hanging rails with less than a month’s delivery time was so hard.

Until I found this company and it was thanks to the fab Trustpilot reviews that I decided to put my trust in them.

Before placing my order I asked plenty of questions, to make sure everything would be ok. Then I ordered the wardrobes (Mason 13, Cleo 6, Cleo 3) and Cleo chest of drawers.

They have just been built by 2 guys, who worked like trojans. Assembly is well worth it.

The wardrobes are awesome - the quality, the amount of storage, the assembly….

Everything from start to finish has been excellent. Highly recommend. So lucky I found them.

1 de julho de 2021
Avaliação não solicitada
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Resposta da Instrument Furniture

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote 🥰

Avaliado com 5 de um total de 5 estrelas

the Lenox wardrobe is great really…

the Lenox wardrobe is great really solid and the two guys who assembled it were great took them a couple of hours would have taken me a couple of weeks!! All in all really happy with everything.

1 de julho de 2021
Avaliação não solicitada
logotipo da Instrument Furniture

Resposta da Instrument Furniture

Thanks for leaving us such a wonderful review🤎

Avaliado com 5 de um total de 5 estrelas

Perfect. Love them.

I've had my wardrobes a couple of weeks now. And we are very happy with them. I brought the lenox wardrobes and drawers and I can honestly say the picture doesn't do them justice. They are gorgeous and very well made. I can't find a single falt with them. The service was what we all want when paying a lot of money. Communication was really good. I had mine assembled by there team. They was two pleasant young men who even took there shoes off without me asking. (Manners) only took them a couple of hours. I would definitely recommend these wardrobes and the company. One very happy customer. Thank you.

1 de julho de 2021
Avaliação não solicitada
logotipo da Instrument Furniture

Resposta da Instrument Furniture

Thank you for taking the time to leave us such a nice review💓

Avaliado com 5 de um total de 5 estrelas

Good furniture. Great services.

I and my wife visited the showroom and felt good to be well served by the saleman there. We are delighted to have brought the wardrobe set because it is good value for money. We appreciate two young men who delivered and assembled the items professionally and carefully. We would like to recommend this company to our friends.

1 de julho de 2021
Avaliação não solicitada
logotipo da Instrument Furniture

Resposta da Instrument Furniture

Thank you so much for this great 5-star review🙌

Avaliado com 5 de um total de 5 estrelas

Great bedroom set

Great bedroom set! Love it and the two guys that put it up were so quick and efficient. Would have taken us days and took them 2 hours!

1 de julho de 2021
Avaliação não solicitada
logotipo da Instrument Furniture

Resposta da Instrument Furniture

Thank you for taking the time to write a review, glad that you had a good experience💚

Avaliado com 5 de um total de 5 estrelas

Amazing quality and first class customer service

Been looking for wardrobes and saw these on the internet - from first queries to deliveries the company have been marvelous. We chose the cleo 2 bedroom set 250cm [shetland oak] which was delivered within 10 days - we kept looking at the boxes and decided it was too big a task for us to tackle so contacted instrument again to see if they could assemble for us. I had a reply within minutes and a date confirmed straight away. Yesterday they came and put them all together and wow! the 2 guys were so polite, helpful and did a fantastic job - took all the rubbish - i thought this kind of customer service was extinct - the quality of the wardrobe, chest of drawers and bedside tables are fantastic - strong, sturdy and beautiful. The price is amazing for the quality and ive looked around a lot in shops and internet - i dont normally write reviews but this company deserves it - if you are thinking or ordering, stop thinking, these are definitely well worth the praise

30 de junho de 2021
Avaliação não solicitada
logotipo da Instrument Furniture

Resposta da Instrument Furniture

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thank you 💓

Avaliado com 5 de um total de 5 estrelas

I am very happy with Instrument…

I am very happy with Instrument Furniture.
The wardrobe and set of drawers is beautiful and as shown in the website. It is beautiful!
The assembly guys were super helpful! Cheers to them!
Thank you!!

29 de junho de 2021
Avaliação não solicitada
logotipo da Instrument Furniture

Resposta da Instrument Furniture

Thank you so much for taking the time to leave us a rating!

Avaliado com 5 de um total de 5 estrelas

Highly recommended, fantastic!

An absolutely fantastic experience with this purchase from start to finish, from initial enquiry right through to delivery and assembly. The unit is even better than we had hoped for, fantastic quality and just what we were looking for especially for such a fantastic price! The communication from start to finish has been fantastic, the delivery and assembly team were fantastic! Polite, speedy, an excellent job... taking all packaging away alongside respecting current Covid guidelines. I would recommend that everyone spends the extra money for the assembly, the whole experience couldn't have been better!

We are beyond pleased 😊

28 de junho de 2021
Avaliação não solicitada
logotipo da Instrument Furniture

Resposta da Instrument Furniture

We are incredibly grateful that you took the time out to leave us a 5-Star review!

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