internetspecs.co.uk Avaliações 

896
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I've used Internet Specs several times for reglazes as well as buying new frames. It's a small family-run company and Mark is very knowledgeable & always happy to help. Lenses are good quality at a lo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really straightforward user-friendly Internet site. Found the glasses I wanted and they were such good price point online compared with others I had seen online and in shops. Ordered int... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My wife was really pleased with an order from these guys last year, so I thought I’d try them out. I’m glad I did. Wonderful experience from a retired optician who now runs this business. I could not... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The re -glaze of my Ghost glasses are perfect as per usual.This is why I always come back. The service I get from these guys is spot on. If there is anything needing to be addressed they will cont... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Distribuidora de óculos

Sobre internetspecs.co.uk

Escrito pela empresa

We offer quality designer prescription glasses from over 60 different brands, including Reykjavik Eyes, CAT, O'Neill, Walter & Herbert, Cocoa Mint, Jensen, Land Rover, Superdry, Aspinal of London, Police, L.K.Bennett, Botaniq & Mulberry. With free 1.6 thin & lightweight anti-reflection (AR) lenses and free worldwide shipping, our prices are hard to beat. As well as our free 1.6 lenses, we also offer thinner 1.67 anti-reflection (AR) lenses for just £22 more. We also offer Transitions and Polarised lenses, as well as Blue Protect lenses that help to filter out the blue light rays from computer and mobile screens. We also offer prescription sunglasses as well as non-prescription sunglasses, with well-known brands such as O'Neill, CAT & Superdry. Our retired optometrist, Mark, who has over 4 decades of experience in the optical field, checks every order. For further peace of mind when ordering your glasses online from us, we have a no-quibble money back or exchange guarantee as well as many positive reviews that you can take a look at here on Trustpilot. Every customer gets sent an email asking to review us - we can't pick and choose! We look forward to helping you if you decide to order your online prescription glasses or sunglasses from us.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

896 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(896)

51 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Good quality good service

2nd time I Have used Internet specs very good service and quality frames

18 de outubro de 2023
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi Charles,

Many thanks for your kind review. We're glad that you came back to us for your frames and we look forward to hopefully helping you again in the future.

All the best,

Internet Specs

Avaliado com 5 de um total de 5 estrelas

Great service!

Another excellent experience purchasing lenses from Internetspecs. Friendly, knowledgeable, efficient service. Highly recommend!

23 de outubro de 2023
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi,

Thank you for your kind review. We're really glad that you were happy with our service.

Warm regards,

Internet Specs

Avaliado com 5 de um total de 5 estrelas

Great reglaze

The first time I have used the reglaze option, and it was very straightforward. My glasses (for computer use) are great.

20 de setembro de 2023
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi,

Thank you for your support. We're pleased that you're happy with your reglaze (lens replacement) and that you found the process of ordering with us straightforward.

Best regards,

Internet Specs

Avaliado com 5 de um total de 5 estrelas

Phenomenal service

This has been an absolutely brilliant experience with amazing customer service. Probably some of the best customer service I've ever had with a real eye for the individual customer and needs. There was a web issue that saw me struggling to place an order, but Ian contacted me and reserved the pair I wanted for when I was able to place the order. He also kept me up-to-date throughout the process which was really nice. Would absolutely recommend!

11 de outubro de 2023
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi Siobhan,

Thank you so much for your detailed and supportive review. We're really glad that your experience of our service was positive.

Kind regards,

Internet Specs

Avaliado com 5 de um total de 5 estrelas

Excellent service at a competitive price.

The service was excellent, prompt and professional.
Mr Sceats returned my call promptly even though it was Saturday morning and I didn't really expect the office to be open anyway. He was helpful and professional throughout and his experience as an optometrist (retired) was invaluable. My frames arrived next day by special delivery and the price was very competitive. I made a considerable saving on the high street price I had been quoted. Highly recommended.

18 de setembro de 2023
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi Michael,

Many thanks for your supportive and detailed review. We're pleased that you were able to save money by coming to us.

Warm regards,

Internet Specs

Avaliado com 5 de um total de 5 estrelas

Great Communication, Service, Price and Fast Shipping.

Within an hour of sending an email I received a whatsApp call from Mark to discuss my fitment concerns since I hadn't worn acetate frames nor seen Walter & Herbert frames before. My frames were shipped on a Saturday and delivered the following Thursday. Upon receipt I liked them so much I decided to order another Walter & Herbert style and Mark gave me a 20% discount and a great deal on the lenses. The second shipment was sent on a Friday and arrived in the USA on Tuesday. Good going Internetspecs.co.uk

10 de outubro de 2023
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi Joseph,

Thank you so much for your detailed review. We're really glad that you're happy with your Walter & Herbert glasses. We use the UK Royal Mail's 'International Tracked & Signed' service to post to the USA - I think delivery in just 4 days to America has to be a record for us - maybe for the Royal Mail too! Long may it continue!

Best regards,

Internet Specs

Avaliado com 5 de um total de 5 estrelas
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi Bridget,

Many thanks for your kind review. We're really pleased that you were happy with our service and with your glasses.

Fond regards,

Internet Specs

Avaliado com 1 de um total de 5 estrelas

scam email company

Okay so i feel like I should give more information than that

I’ve never bought from this company. I didn’t even know they existed.

Until my email was flooded with fake giveaways and fake articles, all of which ended with links to this company website and contact info for this business.

I have no idea why, but I don’t particularly care for the why, I just want it to stop.

25 de setembro de 2023
Avaliação não solicitada
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi,

We sincerely apologise for the inconvenience you've encountered. Earlier this week, our website experienced a significant disruption due to a DDoS attack, which was intended to temporarily disable our site. The magnitude of this attack was substantial, causing our server to be offline for nearly two days.

Although we had robust security measures in place, it appears that cyber threats are becoming more advanced. To further safeguard our site from future incidents, we have enhanced our security measures.

We deeply regret the unsolicited emails you received as a consequence. These were not sent from our servers and suspect these might have been sent with the intention of tarnishing our reputation. Please do forward an example of one of the emails received to info@internetspecs.co.uk so that we can analyse the headers. We are taking all necessary steps to ensure such incidents do not recur and appreciate your understanding during this time.

Kind regards,

Internet Specs

Avaliado com 5 de um total de 5 estrelas

Excellant service and price.

13 de setembro de 2023
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi John,

Many thanks for your kind words. We're really pleased that you were happy with our service and the price you paid.

Fond regards,

Internet Specs

Avaliado com 5 de um total de 5 estrelas

Fast delivery

10 de setembro de 2023
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi Amber,

Thank you for your supportive review.

Best regards,

Internet Specs

Avaliado com 5 de um total de 5 estrelas

Superb service and glasses

Superb service! I wasn't sure about something when i ordered so I added a question to the order notes. Shortly after I believe Mark called and explained everything to me in detail. The end result is the best glasses i've ever purchased and for the fraction of price i would have been charged at a high street optician. I can't recommend this shop enough. I will be a returning customer for sure.

6 de setembro de 2023
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi Mark,

Thank you for your enthusiastic review. We're glad that you like your glasses so much and that you were able to save money by coming to us. We certainly look forward to helping you with your glasses in the future.

Warm regards,

Internet Specs

Avaliado com 5 de um total de 5 estrelas

Speedy service

Speedy service, all done within a week.

30 de agosto de 2023
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi Steven,

Thank you very much for your review. We're glad that you were happy with our service.

Kind regards,

Internet Specs

Avaliado com 5 de um total de 5 estrelas

Brilliant service

I've been checking this company for months before I decided to purchase from them. I had two pairs of glasses reglazed. Once I submitted a query, Mark called straight away to clarify my request.
From the date of my order, it took just under 2 weeks for my glasses to get delivered. They are great value for money and I think it's a family business which makes me even happier for deciding to purchase with them and now I know where to go to next time I need new glasses.
Thanks ever so much, highly recommend!

30 de agosto de 2023
Avaliação não solicitada
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi Ivy,

Thank you so much for your detailed review. We really appreciate your kind words and we hope to be able to help you again when you need new glasses.

Best regards,

Internet Specs

Avaliado com 5 de um total de 5 estrelas

All went according to plan

All went according to plan - no surprises - could not ask for any better service.

22 de agosto de 2023
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi David,

Thank you for your support. We're pleased that you were happy with our service.

All the best,

Internet Specs

Avaliado com 5 de um total de 5 estrelas

Thoroughly recommended

Cannot recommend highly enough. Mark phoned to check the details with me, we had a very informative chat which helped me select the correct options and my new glasses arrived in 9 days. Internetspecs were also the best value for money as all the standard coatings and postage are included in the quoted frame price. I am super happy with both my new specs and the customer service received. I will definitely be using internetspecs again.

15 de agosto de 2023
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi Susie,

Thanks so much for your detailed and supportive review. It means a lot to us. We're glad to know that you'd like to come back to us for your glasses in the future.

Best regards,

Internet Specs

Avaliado com 5 de um total de 5 estrelas

Very easy to order and had a huge stock

Internetspecs was the best value for money for the prescription sunglasses I wanted compared to competitors. I also checked other frames and styles out of curiosity and Internetspecs came out on top for those too!! Total lead time was around 2 weeks.

I am considering replacing my normal day to day glasses and will definitely be using Internetspecs for those.

16 de agosto de 2023
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi Stephen,

Many thanks for your detailed review. We're really pleased that you found us to be good value and we hope to be able to help you with your glasses in the future.

Kind regards,

Internet Specs

Avaliado com 5 de um total de 5 estrelas

No disappointment here.

Received my second Walter & Herbert frame today. Excellent service and product as before. Good price and free shipping as well. Cheers to Mark and Iain for obtaining a special frame for me.

21 de agosto de 2023
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi RM,

Thank you so much for your kind review. We're really pleased that you're happy with your second Walter & Herbert frame.

Fond regards,

Internet Specs

Avaliado com 5 de um total de 5 estrelas

Definitely recommend

Transaction was fairly standard but throughout it the store was very helpful and always responsive. Thank you Iain for the excellent support!

31 de julho de 2023
logotipo da internetspecs.co.uk

Resposta da internetspecs.co.uk

Hi Hugo,

Thank you greatly for your supportive review. We're really glad that you found us to be helpful and responsive.

Best regards,

Internet Specs

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