Aman the optician was very polite and attentive, but also easy-going and never over the top. The whole experience felt really friendly while still being extremely professional. While I was going t... Ver mais
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Veja o que dizem as avaliações
Helpful, friendly staff. Wide range of fashionable glasses frames, and quick appointments. Good follow up service for any issues with fitting. Have returned for many years due to the excellent serv... Ver mais
Fantastic service from start tò end. I went in for new glasses, received a comprensive and very professional consultation. I was fitted with new glasses and was told It would take 10 working days tò... Ver mais
Two check-ups - one for contact lens, one for general eye health and vision quality. Both undertaken thoroughly and professionally. Details of tests explained; my questions answered fully.
A empresa respondeu
Detalhes da empresa
- Clínica Oftalmológica
- Audiologista
- Fornecedor de Lentes de Contato
- Serviço de Atendimento de Emergência
- Distribuidora de óculos
- Loja de óculos de sol
Sobre R Woodfall Opticians
Escrito pela empresa
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Informações de contato
Reino Unido
- rwoodfall.co.uk
4,9
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Perfect Service
Fantastic service from start tò end. I went in for new glasses, received a comprensive and very professional consultation. I was fitted with new glasses and was told It would take 10 working days tò get my new glasses, It took 7. The glasses are perfect!
Defo my new optician
2 de maio de 2026
Optician was prompt for appt time
Optician was prompt for appt time, patient when I had coughing fits. Receptionist was very polite and helpful too.
13 de abril de 2026
Excellent staff and service
Helpful, friendly staff. Wide range of fashionable glasses frames, and quick appointments. Good follow up service for any issues with fitting. Have returned for many years due to the excellent service I've experienced.
31 de março de 2026
Very friendly and professional service…
Very friendly and professional service from beginning to end. Can’t recommend them enough. Very attentive and addressed all my concerns. Thank you 🙏
25 de abril de 2026
Resposta da R Woodfall Opticians
Thank you so much for your kind words! We’re really glad to hear you had a positive experience from start to finish. It means a lot to know that you felt well taken care of and that all your concerns were addressed. We truly appreciate your recommendation and look forward to helping you again in the future 🙏
Efficient and helpful eye care
My experience with Woodfalls was excellent. They were patient, gave good advice and guidance, were clear on pricing so Many thanks.
28 de abril de 2026
Resposta da R Woodfall Opticians
Thank you for sharing your experience! We’re delighted to hear you found our eye care service efficient and helpful. It’s great to know our team’s patience, clear guidance, and transparent pricing made a positive difference. We really appreciate your kind feedback and look forward to seeing you again in the future.
Absolutely brilliant service for both…
Absolutely brilliant service for both myself and daughter. Every step is explained and the staff are friendly, professional and helpful.
22 de abril de 2026
Resposta da R Woodfall Opticians
Thank you so much for your wonderful feedback! We’re delighted to hear that both you and your daughter had such a positive experience. It’s great to know our team’s friendly, professional approach and clear explanations made a difference. We truly appreciate your kind words and look forward to welcoming you both again soon.
Always thorough in what they…
Always thorough in what they do,together with helpful advice and information
13 de abril de 2026
Resposta da R Woodfall Opticians
Thank you for your kind feedback! We’re so pleased to hear you value the thoroughness of our service, along with the advice and information we provide. It’s always our aim to support you with clear, helpful guidance. We really appreciate your support and look forward to seeing you again soon.
They always asking about your eyesight.
They always asking about my eyesight. It has always been the same for many years since I had Type 2 Diabetes in 2008.
13 de abril de 2026
Resposta da R Woodfall Opticians
Thank you for your feedback. We completely understand how it might feel repetitive, especially when your prescription has remained stable for many years.
Because of conditions like Type 2 Diabetes, we always take a consistent and thorough approach at each visit. Even when your eyesight feels unchanged, regular checks allow us to monitor for any early signs of changes that may not yet affect your vision, helping to protect your long-term eye health.
We really appreciate your patience and are always here to explain anything in more detail if it helps make your visits more comfortable.
Optician visit.
A good experience, optician was very efficient. Service was friendly especially helpful with selecting my frames.
I would definitely recommend this branch.
21 de abril de 2026
Resposta da R Woodfall Opticians
Thank you for your kind feedback. We’re delighted to hear you had a good experience and that the team made you feel welcome and supported—especially when choosing your frames, which is such an important part of the visit.
It’s great to know the optician’s efficiency and the friendly service stood out. We really appreciate your recommendation and look forward to seeing you again soon.
The staff are lovely and always…
The staff are lovely and always welcoming. I feel they know me and go out of the way to be nice.
The eye check was thorough which makes reassured that my eyes are being taken care of.
18 de abril de 2026
Resposta da R Woodfall Opticians
Thank you for such a lovely review. We’re so pleased to hear that you feel genuinely welcomed and recognised by the team—that personal touch means a great deal to us.
It’s also great to know you found your eye examination thorough and reassuring. Taking the time to look after your eye health properly is always our priority.
We really appreciate your kind words and look forward to seeing you again soon.
Everyone was polite and friendly and…
Everyone was polite and friendly and the overall service was great.
23 de abril de 2026
Resposta da R Woodfall Opticians
Thank you for your kind feedback. We’re so pleased to hear you found the team polite and friendly, and that you were happy with the overall service.
We really appreciate you taking the time to share your experience and look forward to welcoming you back again soon.
Very polite members of colleagues
Very polite members of colleagues
Very knowledgeable
Very professional
Very understanding
20 de abril de 2026
Resposta da R Woodfall Opticians
Thank you for your kind words. We’re delighted to hear you found the team polite, knowledgeable, professional, and understanding.
Providing a high standard of care and making every patient feel comfortable is very important to us, so it’s great to know this came across during your visit. We really appreciate your feedback and look forward to seeing you again soon.
Always pleasant and super helpful.
Always pleasant and super helpful.
If choosing new glasses don’t input pressure to choose expensive options.
23 de abril de 2026
Resposta da R Woodfall Opticians
Thank you for your lovely feedback. We’re pleased to hear the team are always pleasant and super helpful, and that you felt comfortable when choosing your new glasses.
We’re especially glad you didn’t feel any pressure when making your choice. Helping patients find the right eyewear for their needs, style, and budget is really important to us, and we always aim to offer clear, honest guidance without any pressure.
We really appreciate you taking the time to share your experience and look forward to seeing you again.
Problem with eye defect remedied very…
Problem with eye defect remedied very quickly and effectively with the diligence of the optometrist.
10 de abril de 2026
Resposta da R Woodfall Opticians
Thank you for your feedback. We’re very pleased to hear that the optometrist was able to identify and address the issue quickly and effectively.
It’s great to know their diligence made a difference and that you felt well looked after. We really appreciate you taking the time to share your experience and are always here if you need anything further.
Welcoming and helpful as always
20 de abril de 2026
Resposta da R Woodfall Opticians
Thank you for your kind feedback. We’re so pleased to hear you felt welcomed and well supported, as always.
We really appreciate your continued trust and look forward to seeing you again next time.
Lens and Vision Check-ups
Two check-ups - one for contact lens, one for general eye health and vision quality. Both undertaken thoroughly and professionally. Details of tests explained; my questions answered fully.
14 de abril de 2026
Resposta da R Woodfall Opticians
Thank you for your detailed feedback. We’re really pleased to hear both your contact lens and general eye health checks were carried out thoroughly and professionally.
It’s great to know the tests were clearly explained and that your questions were answered fully—taking the time to ensure everything is understood is an important part of the care we aim to provide.
We really appreciate you sharing your experience and look forward to seeing you again.
Excellent service
No waiting , very thorough test and explanation of the process. Optician was patient and friendly. I felt very relaxed about the examination. Reception team and spectacle fitting assistant very helpful and welcoming.
25 de abril de 2026
Resposta da R Woodfall Opticians
Thank you for your wonderful feedback. We’re delighted to hear you experienced excellent service from start to finish and that everything ran smoothly with no waiting time.
It’s great to know the eye examination was thorough and clearly explained, and that the optician helped you feel relaxed and at ease throughout. We’re also pleased the reception and dispensing teams made you feel welcome and well supported when choosing and fitting your spectacles.
We really appreciate you taking the time to share your experience and look forward to seeing you again soon.
Resposta da R Woodfall Opticians
Thank you for the 5 ⭐⭐⭐⭐⭐
Excellent service
Aman the optician was very polite and attentive, but also easy-going and never over the top. The whole experience felt really friendly while still being extremely professional.
While I was going through the new spectacles options with the lovely lady Lewis, I also got to see him interacting with other customers, and it was honestly a pleasure to watch him do his job. You don’t come across that kind of care and attitude very often these days.
I’ll definitely recommend this shop and will happily go back!
Thank you!
Varban
25 de abril de 2026
Resposta da R Woodfall Opticians
Thank you, Varban, for such thoughtful feedback. We’re really pleased to hear you had such a positive experience.
It’s great to know that Aman provided a polite, attentive, and approachable service while maintaining a high level of professionalism. We’ll also make sure your kind comments are shared with Lewis for her support during your frame selection.
We’re especially glad the overall experience felt friendly and reassuring, and that you felt confident recommending us. We really appreciate you taking the time to share this and look forward to welcoming you back in the future.
Exceptional individual care.
23 de abril de 2026
Resposta da R Woodfall Opticians
Thank you for the 5 ⭐⭐⭐⭐⭐
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