Great quality and easy to put together although it would be easier if it came with a little spanner 🔧 to tighten the handles , but it's lovely 😍 Arrived in 3 days and that's after a weekend so ver... Ver mais
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Easy to order. Got advice when needed. Arrived quickly and in good condition. Recommend company & Roma Dallas DX scooter
The company and the customer service is brilliant. The delivery fantastic. I just wish now I spent a little more on a mobile scooter with suspension on it
To be honest, I was very impressed with Invamed. Scooter arrive one day after ordering it. And the scooter itself is lovely. They 9nly miss out on five stars because the scooter was a pain to assemble... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Invamed has been established since 1970 and is considered to be one of the UK’s leading manufacturers and suppliers of mobility and rehabilitation products. The company is dedicated to improving the quality of life for its customers and providing them with the tools they need to live independently. Invamed is a brand within Roma Medical and is specialized in the design, development, and manufacture of a wide range of mobility aids including power wheelchairs, manual wheelchairs, mobility scooters, and other related products. Invamed products are known for their durability, comfort, and ease of use, making them an excellent choice for anyone looking for a reliable mobility aid. In 2020, Invamed.co.uk was launched during the Covid-19 pandemic, to provide customers with an easy and convenient way to shop for mobility aids and medical equipment. The website offers a wide range of products, including power wheelchairs, manual wheelchairs, mobility scooters, and other related products, along with detailed product information, images, and customer reviews to help shoppers make informed decisions. Invamed’s customer service team is available to answer any questions and provide support to customers throughout the purchase process. With a wide range of products, competitive prices, and excellent customer service, Invamed.co.uk is quickly becoming one of the leading online retailers of mobility aids and medical equipment. In conclusion, Invamed, a trading name of Roma Medical, is a reputable brand that offers a wide range of mobility aids and medical equipment. With a history of providing high-quality products and excellent customer service, Invamed is a trusted name in the industry. With the launch of Invamed.co.uk, customers can now easily shop for mobility aids and medical equipment from the comfort of their own home. The website offers a wide range of products, competitive prices, and excellent customer service, making it a convenient and reliable choice for anyone in need of mobility aids or medical equipment.
Informações de contato
York Road, Bridgend, CF31 3TB, Bridgend, Reino Unido
- 01656 674488
- sales@invamed.co.uk
- invamed.co.uk
4,8
Excelente
346 avaliações
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Denver plus mobility scooter latest less than a year old bought in 2024 …
Mobility scooter lasted less than a year had problem from date of receiving the denver plus the company is not interested in their customers item not fit for purpose apparently dont go down drop kerbs is the explanation we go told and then told we had damaged it deliberately definitely not the case
30 de novembro de 2025
Avaliação não solicitada
Resposta da Invamed
Thank you for taking the time to share your experience. We are very sorry to read that you are dissatisfied with your Denver Plus mobility scooter and with the support you feel you received.
This is not the level of service we aim to provide, and we take concerns regarding product performance and customer care very seriously. If there has been any misunderstanding regarding the use of the scooter or the assessment of the issue, we would welcome the opportunity to review this in more detail and ensure the matter is handled fairly and thoroughly.
We would encourage you to contact our customer service team directly - 01656 674488, quoting your order details, so that we can review the history of the scooter, any reported faults, and the advice given, with the aim of reaching an appropriate resolution.
Thank you again for bringing this to our attention. We genuinely value customer feedback and the opportunity to improve.
Excellent product
Excellent product and customer service. Couldn’t have asked for more.
3 de novembro de 2025
A good experience
Great scooter , reasonable price, delivered quickly. Well packed and easy to assemble .good service thank you .
6 de novembro de 2025
Excellent service
Excellent service. From browsing to delivery was smooth. The scooter arrived in 2 days and is well worth the price asked, I love it!!
4 de novembro de 2025
Amazing service
I love my scooter it came boxed to perfection. I now have freedom agaun
28 de outubro de 2025
Hi I have not received my order for…
Hi I have not received my order for burgundy red colour touch up paint which was ordered on 29th September if this is the service you give I will buy elsewhere
29 de setembro de 2025
Resposta da Invamed
Hi Mr Rankine,
We’re very sorry to hear you haven’t received your burgundy red touch-up paint yet. Unfortunately, we’ve been experiencing difficulties securing new stock of this particular colour, which has caused a delay in fulfilling your order.
Please contact our Customer Services team at your earliest convenience so we can arrange a full refund for you right away. You can reach us by phone at 01656 674488, and we’ll make sure this is resolved as quickly as possible.
We sincerely apologise for the inconvenience and appreciate your patience and understanding.
Kind regards
Great telephone service
Great telephone service, excellent advice and help given.
24 de setembro de 2025
Fast
Fast, efficient and friendly service. Used my Roma Denver scooter today for the first time. It is a bit heavy and someone elderly or physically disabled would struggle loading it into a car. Having said that, it is a great scooter, very smooth, easy to use and I got so many comments about the colour, I have the orange one. Fantastic price, would highly recommend.
3 de outubro de 2025
Excellent Rollator.
Excellent product and fast delivery
very pleased with my purchase.
3 de outubro de 2025
I ordered Roma Dallas Mobility Scooter…
I ordered Roma Dallas Mobility Scooter online and rang them direct with various questions. The staff were extremely helpful and knowledgeable. Scooter arrived and grandson put together. It is a beautiful machine. Very robust, comfortable and easy to operate. A great value for money buy !
2 de outubro de 2025
The little wheels at the rear need to be hired, there is not anough clearance on the rear end to clear the drop kirbs
The rear small wheels need to be further out and put at an angle.
. They keep catching drop kirbs and have left me ground less so the drive wheels don't have contact with the floor. This is not good if you have a back condition.
10 de julho de 2025
Resposta da Invamed
Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve experienced difficulties with the anti-tip wheels catching on drop kerbs. We completely understand how frustrating this can be, particularly if it affects your comfort and safety.
Your comments regarding the clearance and positioning of the anti-tip wheels are very helpful, and we’ve shared this with our technical team to review for potential design improvements.
Thank you again for your feedback — it’s invaluable in helping us improve both our products and customer experience.
Almost five stars.
To be honest, I was very impressed with Invamed. Scooter arrive one day after ordering it. And the scooter itself is lovely. They 9nly miss out on five stars because the scooter was a pain to assemble. Nothing like as easy as in their video. Also the hare and tortoise sticker on the console started peeling within hours. Still, they deserve a solid four stars.
30 de setembro de 2025
Resposta da Invamed
Thank you very much for your kind review and for awarding us four stars. We’re delighted to hear that you were impressed with our service and that your scooter arrived so quickly. It’s great to know you’re pleased with the scooter itself.
We’re sorry to hear that the assembly process wasn’t as straightforward as shown in our video, and that the hare and tortoise sticker started to peel. Your feedback is extremely helpful, and we’ll share it with our product and support teams to help us improve both our instructions and product presentation.
We truly appreciate your honest comments and are very pleased that you’re enjoying your new scooter overall.
After ordering arrived in no time
After ordering arrived in no time. The scooter is perfect for us both. Me because I open the back of the vehicle drop the ramp and drive it in,
And the wife because as she puts it it,s perfect leg room and height.
29 de setembro de 2025
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