iPhix Tech NI - Belfast Avaliações 

95
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Laptop frozen with a 'security boot fail'. I needed it fixed today (Sat) for important work. I tried another shop nearer home who couldn't deal with it till Mon. Took it into town to iPhix (bas... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Left granddaughters I pad in as on off button was sticking - all sorted by Zach ,who was very helpful & also very pleasant & sorted button .

Avaliado com 5 de um total de 5 estrelas

Shaun was v efficient checking my phone driven over by a SUV, saw all was working and fitted a new front screen. Felt reassured phone was in expert hands...Just needed to be aware the back panel crac... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Unexpected Outcome - Worth a visit and ask for Stevie Walked in today at Belfast branch and enquired for a charger port. The reason been I could not charge my phone by cable for the last 5 months a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de reparos de telefones
  2. Loja de acessórios para Celulares
  3. Loja de Celulares
  4. Oficina de reparos de celulares

Escrito pela empresa

iPhix Tech NI – Northern Ireland’s Trusted Repair Specialists At iPhix Tech NI, we are dedicated to providing exceptional device repair services combined with a personal touch that has earned the trust of our community. With over 300,000 successful repairs and a 4.9-star rating from thousands of reviews on Google and Facebook, our family-run business proudly serves Belfast and Lisburn. We take great pride in our work and strive for excellence in every repair, ensuring your device is restored to its optimal condition. Our team of expert technicians is highly skilled in repairing all major makes and models, including iPhones, Samsung, Huawei, Oppo, and more. As Apple specialists, we excel in repairing iPhones, iPads, iMacs, and MacBooks. We offer comprehensive services such as screen and battery replacements, charge port cleaning, and data recovery, all backed by our lifetime warranty and no-fix, no-fee promise. This commitment to quality ensures your complete peace of mind. Visit our conveniently located service centres at 89 Castle Street, Belfast, or 68 Bow Street, Lisburn, open seven days a week. Contact us today at 028 9562 2265 or email marketing@iphixni.com to experience the outstanding service that sets us apart. We always exceed our valued customers’ expectations.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

95 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(95)

64 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

THE BEST!!!

I went in to IPhix , Lisburn, today. My phone screen was shattered, just a mess. Jay was there, and honestly, he was incredible!!! Absolute 10 out of 10! He sorted out the mess my phone was in, and I am.just delighted!
Thank you Jay, happiest customer ever!

17 de agosto de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi Janis,

Thank you so much for such an enthusiastic review it really made our day! We’re delighted to hear that Jay was able to turn things around for you and get your phone screen back to perfect condition. Having a shattered screen can be so stressful, so it’s great to know Jay was able to deliver the quick, professional service you needed.

Jay takes a lot of pride in helping customers and making sure they leave happy, and your feedback is a brilliant reflection of his efforts. At iPhix Tech NI, we always aim to provide expert repairs with a friendly, approachable service so it means a lot to see that shine through in your experience.

We really appreciate you recommending us so highly. If you ever need help with your phone, tablet, laptop, console, or any other device in the future, you’re always welcome to pop into our Lisburn or Belfast store, or message us for advice anytime.

Thanks,
Stewart
iPhix Tech NI

Avaliado com 5 de um total de 5 estrelas

iPhone repair

Went into Castle Street iphix today. Lee was brilliant, fixed and cleared blockage of lint in my iPhone charging port. 2 mins job and free of charge. Recommend this place for work.

8 de agosto de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi Sean,
Thanks for popping into our Castle Street store and for taking the time to share your experience! We’re delighted Lee was able to clear your iPhone charging port so quickly and at no cost.

We really appreciate your recommendation and look forward to helping you again whenever you need us.

Thanks,
Stewart.
iPhix Tech NI

Avaliado com 5 de um total de 5 estrelas

I went in today and was greeted by Joe

I went in today and was greeted by Joe, he was extremely friendly and helped me with my issue ! He sorted it in great time and couldn’t be more helpful, I was extremely grateful to have him dealing with me! Absolute gent!!

7 de agosto de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi Rebecca
Thank you so much for taking the time to leave such a lovely review. We are really pleased to hear Joe gave you a warm welcome and was able to sort your issue so quickly and helpfully. He is a valued member of our team and always aims to make every customer feel listened to and well looked after.

It is great to know that his friendly and professional approach made a difference to your visit. At iPhix Tech NI we believe in keeping things simple, honest, and efficient, whether you are popping in for a quick fix or just need a bit of advice.

We truly appreciate your kind words and look forward to welcoming you back if you ever need anything else.

Thanks
Stewart
iPhix Tech NI

Avaliado com 5 de um total de 5 estrelas

New Battery for iPhone XS

I arrived at iPhix Belfast branch today at about 3pm and was greeted by Joe.I told him my iPhone Xs battery wasn't holding a charge for long and that I needed a new battery.
Joe checked the phone and told me that it would take about 30mins,would cost £59.99 and had a 6 month warrenty.
I agreed to this and went off for a coffee.
30 mins later I collected the phone with it's new battery,paid Joe and left a satisfied customer.
I will be recommending iPhix to my friends.
Thanks Joe.
PS the local Apple Store do not keep batteries for XS as it is now considered obsolete.Lucky iPhix is there to do the job

18 de julho de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi Robert,

Thank you so much for the 5 star review and for sharing the full story—it really made our day! We’re delighted that Joe was able to replace your iPhone XS battery within 30 minutes and at the quoted price of £59.99, complete with a 6‑month warranty.

It means a lot to hear that you chose us over the local Apple Store for a model they no longer support. We always aim to offer fast turnarounds, fair pricing, and reliable service to keep you—and others—up and running.

We truly appreciate your recommendation to friends and family. If you ever need anything else—whether that’s another repair, device advice, or just a friendly chat—you’re always welcome at our Belfast or Lisburn store.

Thanks,
iPhix Tech NI

Avaliado com 5 de um total de 5 estrelas

Great service

Took my phone in today. Problem with a virus after I'd downloaded an app.

Lee was brilliant! Had it sorted within 15 minutes.

Thanks so much guys. I've used iPhix before. They certainly know what they are doing and I wouldn't go anywhere else.

Thanks.

3 de julho de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi Enid,

Thank you so much for the fantastic 5-star review! We’re so pleased to hear that Lee was able to sort the virus issue so quickly – just 15 minutes to get you back up and running!

It’s always great to welcome back returning customers like yourself, and we really appreciate your continued trust in us. We’ll be sure to pass on your kind words to Lee – he’ll be chuffed to hear them.

If you ever need anything else – whether it’s advice, repairs, or a quick check-up – you know exactly where to find us.

Thanks,
iPhix Tech NI

Avaliado com 5 de um total de 5 estrelas

Stevie was great help again today

Stevie was great help again today. Let me stay in store a little extra to sort out payment for my phone repair. Conor

30 de junho de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi Conor,

Thank you so much for the 5-star review! We’re really glad to hear Stevie was able to help you out again and that he gave you the time and space you needed to get everything sorted.

We always aim to be flexible and understanding with our customers – it’s part of what makes iPhix feel like your local tech support team. We’ll be sure to pass your kind words on to Stevie – he’ll be chuffed!

If you ever need anything else, you’re always welcome to call into our Belfast or Lisburn store.

Thanks,
iPhix Tech NI

Avaliado com 5 de um total de 5 estrelas

Excellent service from this store

Excellent service from this store. Shane was so helpful and sorted my screen on my samsung ASAP. Definitely will use them again if I need a repair.

28 de junho de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi there, thanks a million for the kind words! 🙌 We're chuffed to hear Shane was able to get your Samsung screen sorted so quickly — we know how important it is to have your phone back in action ASAP. Don’t hesitate to give us a shout if you ever need anything else. We really appreciate your support and look forward to seeing you again if the need ever arises. Take care!

— The iPhix Tech NI Team 💚

Avaliado com 5 de um total de 5 estrelas

Super Service

Called here today as needed a phone screen replaced, I left the phone with Tom and went back to work, was contacted when it was ready to collect! Service was excellent and would definitely recommend 😊

6 de junho de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi there,

Thank you so much for the kind words and 5-star feedback! We’re delighted to hear that Tom was able to get your phone screen replaced quickly and that the whole process was smooth and stress-free while you were at work.

It’s always our aim to make repairs as easy and efficient as possible, without compromising on quality – so we’re really pleased to know you were happy with the service.

Your recommendation means a lot to us, and we’ll make sure Tom sees your lovely feedback too!

If you ever need anything else, don’t hesitate to drop by our Belfast or Lisburn store – we’re always here to help.

Thanks,
iPhix Tech NI

Avaliado com 5 de um total de 5 estrelas

They spend time and explain your options, the wait is worth it.

My experience is with their Lisburn branch.
I telephoned them and explained my problem, they asked me to come in to have a look at my phone, assuring me it could be fixed. There was only two persons working that afternoon, and one was spending time looking and quoting for parts to a potential customer on the telephone, I was impressed by how much time and free information the staff member was willing to provide to this maybe customer.
I had to wait some minutes, there were a few people ahead of me, my problem was quickly identified and it was fixed on the spot, turned out it was simple, and they didn't charge me, but offered options and even suggested were I could get a good quality accessory etc. which I had asked about. Did I mention they didn't charge me for their 10 minutes of advice and help!
I noticed when I left, there were several people waiting to be seen, now I understand why they are so popular (and a little difficult to get through on the phone).
If I have any more problems with my phone, etc. I will definitely use them.

4 de abril de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi there,

Thank you so much for taking the time to share such a thoughtful and detailed review – we really appreciate it! We're delighted to hear about your positive experience at our Lisburn branch and so pleased that our team was able to help you out.

It means a lot to us that you recognised the care and time we put into helping each customer – whether they’re in-store, on the phone, or just looking for advice. We believe in treating everyone with honesty and patience, and sometimes that does mean a little bit of a wait – so we're really grateful for your understanding and kind words about that too.

We’re especially glad we could solve your phone issue on the spot and at no charge – when it’s a quick fix, we’re always happy to help without adding unnecessary costs. It’s also great to hear that you felt well informed and supported with accessory recommendations. That’s exactly the kind of honest, helpful service we aim to deliver every day.

Thanks again for your kind words and support – and yes, we’re a busy wee team at times, but we always try our best to make the wait worthwhile. If you ever have any issues in the future, whether it’s your phone, tablet or anything tech-related, you’ll always be welcome at iPhix.

Thanks,
iPhix Tech NI

Avaliado com 5 de um total de 5 estrelas

Great service again from Nathan at…

Great service again from Nathan at Lisburn. Thanks for the advice its much appreciated.

24 de maio de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi Robert,

Thanks so much for taking the time to leave another kind review – we really appreciate your continued support! We're delighted to hear that Nathan was able to help you out again at our Lisburn store.

It’s always great when customers come back to us – it means we’re doing something right! Nathan takes real pride in offering honest, helpful advice alongside quality repairs, and we’re so pleased to hear that his support was appreciated.

As always, if you need anything else – tech troubles big or small – don’t hesitate to pop in, give us a shout, or drop us a message. We’re here to help.

Thanks,
iPhix Tech NI

Avaliado com 5 de um total de 5 estrelas

Thanks to Tom for repairing my son’s…

Thanks to Tom for repairing my son’s Nintendo Switch. Great service at a good price. Collection process was effortless even though it had been a good few weeks since we were informed it was ready to be collected. Thanks

19 de maio de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi Karen,

Thank you so much for your lovely review! We’re delighted to hear that Tom was able to repair your son’s Nintendo Switch and that you found the service great and the price fair. It’s wonderful to know the collection process was smooth, even after some time had passed.

Your kind words mean a lot to us, and we’ll be sure to pass your thanks along to Tom. If you ever need help with any devices in the future, we’re always here to assist.

Thanks for choosing iPhix Tech NI!

Best regards,
The iPhix Tech NI Team

Avaliado com 5 de um total de 5 estrelas

Quick repair and great customer service

10 de maio de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi, Calum. Thanks for your kind review. We are delighted that you chose to trust us with your recent device repair issue and that we could help. It is always our aim to provide our customers with the highest possible standards for both repair and customer service, and we are delighted that this is what you felt that you received from us. I will pass this on to our team and they will be over the moon to hear this. Your recommendation means the world to us as a small business. Thanks, Shane. iPhix Tech NI

Avaliado com 5 de um total de 5 estrelas

2nd time I dealt with Zac the Manager…

2nd time I dealt with Zac the Manager in Phix Lisburn. He couldn't have been more helpful and his service was excellent

6 de maio de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi Maurice,

Thank you so much for taking the time to leave us such a kind review!

We're absolutely delighted to hear that Zac looked after you so well again at our Lisburn store. He’s a real asset to the team, and we’re proud to have him setting the standard for excellent service. We’ll be sure to pass your feedback on—he’ll be chuffed to know he made a positive impression for the second time running.

If there’s anything else we can help with, don’t hesitate to give us a shout. Whether it's a quick fix or a big repair job, we're always here to help—fast, friendly, and local as ever.

Thanks again for your continued support!

Warm regards,
The iPhix Tech NI Team

Avaliado com 5 de um total de 5 estrelas

Excellent service at I phix Lisburn

I don’t normally leave reviews but I felt that the service I received at the I Phix Lisburn store deserved one. I had nothing but a 100% professional and courteous service from Zak. Following an accident with my iPhone he replaced the broken screen and also replaced the camera as it was also damaged in the accident. The quick turnaround times (30 mins) were a great help and all at a fair price. I will certainly recommend Zac and his team at the Lisburn store for anyone needing their devices fixed. Thanks. Barry

3 de maio de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi Barry,

Thanks so much for the fantastic review – especially as someone who doesn’t usually leave them! We're absolutely delighted to hear that Zak looked after you so well after your iPhone accident.

It’s great to know the screen and camera replacements were sorted quickly and at a fair price. We always aim to get devices repaired fast without compromising on quality – and we’re proud to have Zak delivering that kind of top-tier service at our Lisburn store.

We really appreciate your recommendation – it means the world to a local business like ours.

Don’t hesitate to call into the store or message us anytime if we can help again!

All the best,

Avaliado com 5 de um total de 5 estrelas

Excellent service and very quick my…

Excellent service and very quick my phone screen was fixed inside a half hour thank to stevie

30 de abril de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi Allison,

Thank you for your wonderful review! We're so glad Stevie was able to fix your phone screen so quickly – half an hour is impressive! 😊 Providing excellent and speedy service is what we aim for, and your kind words mean a lot to us.

If you ever need assistance with your devices in the future, don’t hesitate to visit us again. Thanks for choosing iPhix Tech NI!

Best regards,
The iPhix Tech NI Team

Avaliado com 5 de um total de 5 estrelas

Brilliant postal service repairs

I am living a distance away from iPhix Tech NI, but used their new postal service for my recent MacBook and it was an incredible experience. From dealing with Naomi for customer service to Tom for repairs it was a brilliant and seamless process. Highly recommend the iPhix postal service.

18 de abril de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi Stewart,

Thank you so much for your amazing review! We're delighted to hear that you had such a brilliant experience with our new postal service. Naomi and Tom will be thrilled to know their efforts made the process seamless for you. 😊

Your recommendation means the world to us, and we’re so glad we could help with your MacBook repair from a distance. If you ever need assistance again, our postal service will be ready and waiting to help!

Thanks for choosing iPhix Tech NI!

Best regards,
Shane.
iPhix Tech NI

Avaliado com 5 de um total de 5 estrelas

Iphix great experience

I have to say from experience that iPhix in Belfast is the best company I have been to for Phones either for repairs or buying a reconditioned one the staff are so helpful Naomi the manager is always pleasant and helpful no matter what the problem is she will make sure it’s resolved quickly 👍

17 de abril de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi Iris,

Thank you so much for your kind words and glowing review! We're absolutely delighted to hear that you've had such a great experience with us in Belfast. Naomi and the team truly take pride in providing helpful and friendly service, and it’s wonderful to know she ensured your needs were resolved quickly. 😊

Your support and recommendation mean the world to us! If you ever need help with repairs or are looking for another reconditioned phone, don’t hesitate to visit us again.

Thanks for choosing iPhix Tech NI!

Best regards,
Stewart.
iPhix Tech NI

Avaliado com 5 de um total de 5 estrelas

My computer.

On Friday I went into Iphix looking for a new computer as my old one had began failing me. I expected to be spending thousands of pounds to get a half decent system— but I was happily surprised. Tom helped me by designing my pc at an affordable price, with good components that were up-to-date. To add, this computer took only a few days to build. Many thanks to Tom, I now have an amazing computer that streams whatever games I want!

4 de abril de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi Jessica,

Thank you so much for sharing your experience with us! 🌟 We're thrilled to hear that Tom was able to help you design a custom PC that fits your needs and budget. It's fantastic to know you're enjoying your new computer and that it’s performing so well for your gaming!

Our team takes pride in providing tailored solutions and quick turnarounds, so your kind words mean a lot to us. We'll be sure to pass along your thanks to Tom—he’ll be delighted to hear how happy you are with your new setup.

If you ever need any assistance in the future, don’t hesitate to reach out. Happy gaming! 🎮

Best regards,

The iPhix Tech NI Team

Avaliado com 5 de um total de 5 estrelas

Customer service on point ⭐️⭐️⭐️⭐️⭐️

Amazing service, quality parts, would recommend to all

9 de abril de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Hi Naomi,

Thank you so much for your fantastic review! ⭐️⭐️⭐️⭐️⭐️ We're thrilled to hear that you found our service amazing and our parts to be of high quality. Your recommendation means the world to us, and we're so glad we could provide you with a great experience.

If you ever need anything in the future, we’re here to help!

Best regards,

The iPhix Tech NI Team

Avaliado com 1 de um total de 5 estrelas

Absolutely horrible experience

Absolutely horrible experience with at the front desk. I needed a check on an electric part for a camera lens and they wouldn't even let me finish my sentence "i'm gonna stop you right there, we don't do camera repairs" If he would've listened to me he would realise there was no problem with the lens itself but with an electronic part.
I don't understand what happened, before they moved shop i went in with a Macbook Pro and the staff was super helpful and immediately knew what the problem was but now.. horrible experience.
I do not recommend, other places are way more friendly.

4 de março de 2025
Avaliação não solicitada
logotipo da iPhix Tech NI - Belfast

Resposta da iPhix Tech NI - Belfast

Dear, Raul.

Thank you for sharing your feedback. We’re truly sorry to hear about your recent experience at our front desk. We strive to provide the best possible service, and it’s disappointing to learn that we didn’t meet your expectations this time.

We absolutely understand your frustration, and we want to clarify that while we specialise in repairing a wide range of smart electronic devices, we do not currently offer camera repairs, including any related to camera lens electronics.

We regret that the staff member didn’t fully listen to your explanation before providing a response. It is never our intention to make any of our customers feel dismissed, and we apologise for that.

On a positive note, we’re delighted to hear that your MacBook Pro repair was a successful and positive experience with us. We’re always glad to assist with the devices we specialize in, and we truly appreciate your support in the past.

We also want to express our gratitude for your feedback. It helps us identify areas where we can improve, and we will use this to ensure a better service for you and all our customers in the future.

Thank you again for bringing this to our attention. Should you need assistance with any of the devices we repair, we’d be more than happy to help. We hope to have the opportunity to serve you better in the future.

Best regards,

Naomi Cluney
Operations Manager
iPhix Tech NI

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