I am reading the reviews and sadly, I believe I am one of them now. I have paid a good amount for the artwork and upon contacting, there is no response on any of the provided platforms. It is very dis... Ver mais
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Veja o que dizem as avaliações
Placed my order 3 weeks ago. Over the past two weeks at least, I've emailed them several times, called them DOZENS of times, sent messages via Facebook, even asked a relative to call their US phone li... Ver mais
Update to my April review. I received only one of my steel art work and paid over £1000 and the Allah came bent. I spoke to Irada art and he said this happened in transit. So I sent him the videos... Ver mais
Whilst Irada's products are good, they are very expensive, especially the metal art work. Islamic art should be much more affordable. In addition, my order took 6 weeks to arrive, without any communic... Ver mais
A empresa respondeu
Detalhes da empresa
- Designer de interiores
- também em
- Loja de Móveis
Escrito pela empresa
Since 2011, Irada has been writing and producing timeless Islamic artwork and home decor written by masters trained in the classic Ottoman tradition of fine Arabic calligraphy, connecting you with our majestic tradition.
Informações de contato
Estados Unidos
- 9737508449
- salaam@iradaarts.com
- iradaarts.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I love the pieces but the delivery…
I love the pieces but the delivery experience was very slow. Communication also was inefficient, tried through whattsap to no avail and later by telephone call also to no avail. Improvements in Communication would be advisable
5 Star service
The whole experience from online order to receiving the article was smooth pleasant. High quality work!
From Singapore thank you.
Excellent thoughtful service
It is a pleasure to work with Irada. The products are excellent, but more important the people are helpful, thoughtful and welcoming. My custom piece was made exactly as we discussed and packaging was the best I have ever received.
Looking forward to receiving my second order.
Thank you very much.
Wa alaykumus salaam wa rahmatullah wa barakatuhu.
The products are good but the customer…
The products are good but the customer service and the shipment service is very slow and unhelpful. One of my order is long overdue for shipment. I asked the seller a few days back and he still hasn't responded.
Order took three months
Order took three months, was incorrect when delivered, and no response from customer service on what’s app or email.
Great experience
Great experience; from the customer service to the product to all communication. Very happy!
Excellent service
Excellent service. The seerah canvas is very nice. Its looks wonderful.
I dont know his name but i sent him the picture The person I messaged via WhatsApp to…
The person I messaged via WhatsApp to buy my product, I told him to wrap it well, and he sent it to me in a way that was not appropriate for a gift. The product was wrapped in cut cardboard and the packaging was also very bad. When I told him about that via WhatsApp, he read my message and did not reply to my message.
i wrote an email concerning an issue i…
i wrote an email concerning an issue i had with this brand, i have gotten no replies
Beautiful art and highly recommend.
Item never arrived; emails ignored
I bought an item. After the confirmation, they sent me an offer via email saying that if I made another purchase, this item would be shipped for free. Until today, nearly a month later, I have yet to receive the item. I emailed them a couple of times but they have yet to reply back. I am truly disappointed as I thought this shop is run by Muslims?
One of the stickers didn't work at all
One of the stickers didn't work at all. Too difficult to paste .
I am extremely shocked at my experience…
I am extremely shocked at my experience with Irada Arts, especially because I knew one of the two founders of the company when I lived in Jordan.
I spent over $600 on the Seerah canvas over six months ago. I have not received my item. The money has been deducted from my account. I have called, left voicemails, and written WhatsApp messages.
This is a fraudulent company and they should be taken to court and dealt with severely. I am really shocked and I will be letting everyone know to steer clear of them.
Design is nice but finish could be…
Design is nice but finish could be better. The surface is not as polished as expected and some edges still have black marks from the fabrication process and also not smooth, potentially able to get nicked or cut.
Excellent product fast delivery and…
Excellent product fast delivery and brilliant packaging to protect artwork !
Have bought from in the past and will do again the future!
Designs are beautiful, but quality & communication can improve
The Artworks are very beautiful, though flimsy since a couple of bridge/link pieces came off... However, much improvement can happen in communication, since it's very difficult to reach out and have any kind of interface to address any issues...
I hope there is betterment in both quality and communication, particularly since the designs are really exquisite...
I took way too long to receive order
I took way too long to receive order. Order was placed in November and we finall received it in February.
Too small for the price
Too small for the price. I also thought I ordered gold so I am going to have to spray paint it but the quality is good.
Relatively quick delivery - nice work with the seerav
Relatively quick delivery. Really nice work
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