Lezze Design Avaliações 

48
•
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

13. januar 2025 bestilte jeg en pyntegenstand hos Lezze Design. 16. januar blev pengene trukket fra min konto. Da jeg et stykke tid efter sporede pakken, fordi den ikke var kommet, stod der, at den... Ver mais

Avaliado com 4 de um total de 5 estrelas

Products arrived promptly (really quickly, actually, especially versus what I'd read in the comments and reviews - I was concerned it would take a long time to get the product but was willing to w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Stunning pieces! I have ordered peacock dancers, swans and horse sculptures from Lezze and each time I have been super impressed with the level of detail and how beautiful they look on display. The cu... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I have ordered an item from Lezze Design . Expected delivery was 5-7 days but no further update . When I chatted to the assistant over the weekend I was advised it will Be updated early this week . T... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Designer de interiores

Escrito pela empresa

Home decor brand that offers a wide range of handmade decorative objects and wall clocks, wall art inspirations, royal bedding sets, and more.


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

48 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(48)

0 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Ingen levering men pengene trukket

13. januar 2025 bestilte jeg en pyntegenstand hos Lezze Design. 16. januar blev pengene trukket fra min konto. Da jeg et stykke tid efter sporede pakken, fordi den ikke var kommet, stod der, at den var blevet sendt tilbage, fordi den ikke var blevet hentet inden deadline. Den skulle dog have været sendt til min hjemmeadresse.
12. februar mailede jeg til Lezze Design om alt dette. De har ikke svaret og ikke sendt pengene retur!
Jeg må absolut give 0 stjerner!

13 de janeiro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

First order

Took a while to arrive but the item was very well packed and really nice. Will order from them again.

24 de dezembro de 2024
Avaliação não solicitada
logotipo da Lezze Design

Resposta da Lezze Design

Dear Michelle,
Thank you for your feedback! We’re pleased to hear you were satisfied with the packaging and quality of your item. We apologize for the longer delivery time, which was an isolated incident. We are actively working to improve our delivery process to ensure a timelier experience in the future. We look forward to serving you again.

Avaliado com 5 de um total de 5 estrelas

Great quality

The Peacock set I have ordered arrived promptly, well packaged, and in very good condition. It exceeded my expectations in both quality and design.

29 de dezembro de 2024
Avaliação não solicitada
logotipo da Lezze Design

Resposta da Lezze Design

Dear Hamza,
Thank you for your kind feedback! We’re thrilled to hear that the Peacock set exceeded your expectations. We appreciate your support and look forward to serving you again in the future.

Avaliado com 4 de um total de 5 estrelas

would order again...

I ordered from them in Oct 2024 . The product arrived in time and was it was packaged well. There was no damage to the product.
Would order from them again.

23 de outubro de 2024
Avaliação não solicitada
logotipo da Lezze Design

Resposta da Lezze Design

Thank you for your feedback! We're delighted to know that your experience met your expectations. We look forward to your next order and will continue to provide excellent service.

Avaliado com 1 de um total de 5 estrelas

I placed an order back in August 2024…

I placed an order back in August 2024 and I have yet to receive my order. I have contacted them and asked about my order and they never responded to my emails. is this a legit site or ive I been scammed out of almost 300.00

17 de outubro de 2024
Avaliação não solicitada
logotipo da Lezze Design

Resposta da Lezze Design

Dear Denise,
We sincerely apologize for the delay and the lack of communication regarding your order. Unfortunately, the product was out of stock, and we issued a full refund as soon as we were made aware of the issue. This was an isolated case, and we deeply regret any inconvenience caused. We are working to improve our communication and ensure such situations do not occur in the future. Thank you for your understanding.

Avaliado com 1 de um total de 5 estrelas

Deeply disappointed

I have purchased several items from Lezze Design in the past. The products were great and the customer service was excellent. This time however I was deeply disappointed because the product arrived damaged (the ginkgo leaf set). I have tried to contact Lezze Design repeatedly via email and the chat function on their website to ask for a refund or replacement. However there is total radio silence. I have heard nothing in 4 weeks which is deeply concerning and frustrating. I have been a loyal customer in the past, but going forward I will not be buying anything from them.

9 de janeiro de 2024
Avaliação não solicitada
logotipo da Lezze Design

Resposta da Lezze Design

Dear Nisha,

We apologize for the inconvenience and the delay in processing your request. Your case has been resolved, and we deeply regret the extended response time. This is not the level of service we aim to provide, and we appreciate your understanding as we work to improve our processes.

Avaliado com 5 de um total de 5 estrelas

Elegant design and good service and got…

Elegant design and good service and got mine product on time which was dancing peacock 🦚

18 de maio de 2023
Avaliação não solicitada
logotipo da Lezze Design

Resposta da Lezze Design

Thank you for your feedback! We're glad to hear you're happy with the design and service. We look forward to serving you again in the future.

Avaliado com 4 de um total de 5 estrelas

Great Product

Great Product. I ordered dancing peacocks showpiece looked exactly it shows online . It’s very elegant.

14 de fevereiro de 2023
Avaliação não solicitada
logotipo da Lezze Design

Resposta da Lezze Design

Thank you for your feedback! We're delighted to hear you're happy with the decorative set. We appreciate your support and look forward to serving you again.

Avaliado com 5 de um total de 5 estrelas

Great product range.

Great product range.
Quality was excellent.
Customer service was great.
Will buy more stuff.

28 de junho de 2023
Avaliação não solicitada
logotipo da Lezze Design

Resposta da Lezze Design

Dear Vamsee,

Thank you for your feedback! We're thrilled to hear you're satisfied with our product range and customer service. We look forward to serving you again in the future.

Avaliado com 4 de um total de 5 estrelas

blue dancing figurines

I ordered a set of the blue dancing figurines...they are beautiful and well made. My only complaint was the slightly longer delivery time

15 de novembro de 2022
Avaliação não solicitada
logotipo da Lezze Design

Resposta da Lezze Design

Thank you for your feedback! We're glad to hear you're happy with the beautiful dancing figurines. We appreciate your support and look forward to serving you again.

Avaliado com 4 de um total de 5 estrelas

It was an amazing experience

It was an amazing experience. The peacock showpiece looked exactly it shows online . It’s very elegant .

26 de outubro de 2023
Avaliação não solicitada
logotipo da Lezze Design

Resposta da Lezze Design

Thank you for your feedback! We're glad to hear you're happy with the peacock showpiece and your experience. We appreciate your support and look forward to serving you again.

Avaliado com 5 de um total de 5 estrelas

Great service!

recently purchased 2 decorative sets from Lezze and they are aesthetically very pleasing. The packaging of the items was done well, and they arrived promptly without any damage. Thanks also for the great customer service that promptly addressed my concerns.

30 de maio de 2023
Avaliação não solicitada
logotipo da Lezze Design

Resposta da Lezze Design

Thank you for your feedback! We're delighted to hear you're pleased with the decorative sets and our customer service. We appreciate your support and look forward to serving you again.

Avaliado com 5 de um total de 5 estrelas

Bought a set of dancing peacocks and…

Bought a set of dancing peacocks and love it. Recently bought another decorative set and is looking forward to receive it.

3 de março de 2023
Avaliação não solicitada
logotipo da Lezze Design

Resposta da Lezze Design

Thank you for your feedback! We're thrilled to hear you're enjoying the dancing peacock set. We appreciate your continued support and look forward to fulfilling your next order.

Avaliado com 5 de um total de 5 estrelas

Stunning pieces

Stunning pieces! I have ordered peacock dancers, swans and horse sculptures from Lezze and each time I have been super impressed with the level of detail and how beautiful they look on display. The customer service is outstanding as well, they responded back very quick to my questions. Thank you Lezze!

31 de dezembro de 2022
Avaliação não solicitada
logotipo da Lezze Design

Resposta da Lezze Design

Dear Amy,

Thank you for your wonderful feedback! We're thrilled to hear you're impressed with the detail and beauty of our pieces, as well as our customer service. We appreciate your continued support and look forward to serving you again!

Avaliado com 5 de um total de 5 estrelas

Very beautiful stuff

Very beautiful stuff .Everyone loves it. Very actractive

21 de abril de 2022
Avaliação não solicitada
logotipo da Lezze Design

Resposta da Lezze Design

Thank you for your feedback! We're delighted to hear that everyone loves the items. We appreciate your support and look forward to serving you again.

Avaliado com 2 de um total de 5 estrelas

I have ordered an item from Lezze…

I have ordered an item from Lezze Design . Expected delivery was 5-7 days but no further update . When I chatted to the assistant over the weekend I was advised it will
Be updated early this week . Today is Tuesday no further update and the chat assistant has stopped responding. Appreciate if I can get an update as it is a Christmas present

13 de dezembro de 2022
Avaliação não solicitada
logotipo da Lezze Design

Resposta da Lezze Design

Hi Darsha!

I hope this email finds you well. Kindly note that we were experiencing an issue with the tracking software and it has been fixed as discussed.
Kindly check your spams as our team has reached out to you and please accept again our apologies for the inconvenience caused.

Please do not hesitate to contact us for any further assistance.

Avaliado com 1 de um total de 5 estrelas

Poor logistics & Customer Handling

As of today, it's been 48 days since I ordered the product from Lezze Design. However, they are yet to be delivered.

I tried contacting Lezze support, but instead of helping, they started giving common excuses like you were unavailable at home. In addition, the local Post confirmed product I ordered never reached my city and was returned to the sender.

Not happy with the services

I can only say a little about how Authentic the website is, but customer handling could be better and need better logistics.

It costs me but advisable to avoid ordering products from Lezze.

25 de novembro de 2022
Avaliação não solicitada
logotipo da Lezze Design

Resposta da Lezze Design

Hi Abhishek,

I hope this email finds you well. We understand how frustrating is it not receiving your parcel. However, your parcel has been lost locally according to the tracking information that you are able to check as well and this is completely out of our control.

Although our Policy doesn't cover lost packages (as mentioned on our Return & Refund Policy), kindly note that we are investigating with your post office in order to locate your parcel and arrange the delivery as soon as possible.

Avaliado com 5 de um total de 5 estrelas

For this holiday season

For this holiday season, I made few purchases online and I have been very pleased the timeliness and the quality of the items when i received them. Customer service is excellent; prompt and precise. I made an error in my last item but it didn’t take long to resolve it as I sent an email back to Hannah and boom!! …the item was shipped properly and on time !

14 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend

I ordered two trees, a canvas art for myself and a cutlery set for my sister.
I love them all! The quality is very good and they are so pretty!
My sister loves hers too. Packaging is good too. Items were delivered so quickly. Highly recommend!

13 de novembro de 2022
Avaliação não solicitada

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