Iris & Nora Avaliações 

19
•
O TrustScore é 3 de um total de 5

3,1

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Detalhes da empresa

  1. Loja de moda feminina

Escrito pela empresa

Iris & Nora is an online boutique for women who believe comfort and style belong together. We curate elegant dresses and sandals made with quality and intention, the kind of pieces you reach for again and again. Easy to shop, welcoming in sizing, and fairly priced, with a customer care team that answers within 24 hours and always tries to make things right. We're so glad you found us.


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

19 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,1

Todas as avaliações

(19)

19 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Horribly deceptive

Horribly deceptive. This company does a good job of appearing to be a legitimate and quality producer of goods inspired by Austin, TX. Nothing is handmade or American made. All products come from China but you won’t see that on their website. The products pictured are enhanced to look handmade but are mass produced. I ordered a quilted bag that appeared textured and unique on the website but is actually a photo of a quilted pattern that is simply printed onto a cheap plastic bag. I am so sick of lying and deceptive companies getting away with this and would like their websites shut down. Iris and Nora are perpetrating FRAUD.

6 de outubro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Glad I checked the measurements

Almost ordered my usual size, but I emailed the online shop first and their advice pointed me toward a better fit. The blouse has a pretty neckline without being too low, and the fabric isn’t see through. I checked the seams when it arrived and didn’t find any loose stitching. Delivery was a little slower than I personally hoped, though still within the stated window. Plain packaging, no extras, and the blouse arrived in good condition.

12 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love it

Love it. Is so pretty and well made. It’s a great size for me. I’m looking at ordering a second one just for towels. I’m glad I saw this on Facebook. Also, it arrived faster than anything else I’ve ordered recently!

6 de outubro de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Love the sleeves

the sleeves are so cute and the material is soft not scratchy at all customer service was nice when i emailed and it arrived on time in a small sealed mailer

3 de outubro de 2026
logotipo da Iris & Nora

Resposta da Iris & Nora

Thank you so much for the kind words. We are really pleased you love the sleeves and that the material feels so soft. Glad it arrived on time too. Enjoy wearing it.

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

Prompt replies. Good quality control check. Beautiful basket.

1 de outubro de 2026
Avaliação não solicitada
logotipo da Iris & Nora

Resposta da Iris & Nora

Thank you for the lovely feedback. We are really glad you found our replies prompt and are happy with your beautiful basket. We hope to see you again soon.

Avaliado com 1 de um total de 5 estrelas

Fraudulent marketing

Fraudulent marketing. They say they are a local company in Texas. All items shop from China. It takes a month to get your order. If you wish to return, you pay the shipping back to china
And wait six weeks for your money, if ever, or they will give you 30% of the cost of the item, back on your credit card and you throw the crappy item in the trash. BEWARE!! Do not buy from these fraudsters!

1 de outubro de 2026
Avaliação não solicitada
logotipo da Iris & Nora

Resposta da Iris & Nora

Thank you for taking the time to share this, and we are sorry it fell short. We would really like to put it right. Please send us the details at irisandnora-austin.com/pages/feedback and we will look into it straight away. To clarify, we are an online boutique inspired by the spirit of Austin, Texas, as described on our About Us page.

Avaliado com 4 de um total de 5 estrelas

The product is beautiful

The product is beautiful how ever the large basket is extremely large

1 de outubro de 2026
Avaliação não solicitada
logotipo da Iris & Nora

Resposta da Iris & Nora

Thank you for taking the time to share this, and we are sorry it fell short. We would really like to put it right. Please send us the details at irisandnora-austin.com/pages/feedback and we will look into it straight away.

Avaliado com 1 de um total de 5 estrelas

Horrible experience

Horrible experience. The jacket I ordered was poorly made, did not fit properly and had a large logo on the back. They had 3 options for return. Making it difficult for full return of purchase price. I ended up with 30% of what I had paid. They are a fraudulent company. Do not waste your money. Products are made in China.

29 de setembro de 2026
Avaliação não solicitada
logotipo da Iris & Nora

Resposta da Iris & Nora

Thank you for taking the time to share this, and we are sorry it fell short. We would really like to put it right. Please send us the details at irisandnora-austin.com/pages/feedback and we will look into it straight away.

Avaliado com 1 de um total de 5 estrelas

I waited almost 4 weeks for these…

I waited almost 4 weeks for these overalls I am Very disappointed and upset they are Nothing like what was advertised on FB ! What A Scam !🤬They are made in CHINA and it shows

5 de setembro de 2026
Avaliação não solicitada
logotipo da Iris & Nora

Resposta da Iris & Nora

Thank you for taking the time to share this, and we are sorry it fell short. We would really like to put it right. Please send us the details at irisandnora-austin.com/pages/feedback and we will look into it straight away.

Avaliado com 1 de um total de 5 estrelas

Deceptive & Fraudulent Business practices

The items I ordered overalls are very poor quality and not as advertised. I ordered 1 size smaller (small) that the website recommended (medium)and they are still too large. I ask for a return and refund and the response was to pay more shipping and order something else and kerp the merchandise (what Am I going to do with this). No not going to spend anymore money on their website. The website claims its a online boutique from Austiin TX. But than it shipped international. Now they claim it will be too expensive to ship back to China, where they did not disclose it was coming from there.
This a a fraudulent and deceptive business do not buy from there!!!

24 de setembro de 2026
Avaliação não solicitada
logotipo da Iris & Nora

Resposta da Iris & Nora

Thank you for taking the time to share this, and we are sorry it fell short. We would really like to put it right. Please send us the details at irisandnora-austin.com/pages/feedback and we will look into it straight away. To clarify, we are an online boutique inspired by the spirit of Austin, Texas, as described on our About Us page.

Avaliado com 1 de um total de 5 estrelas

My order took upwards of a month to…

My order took upwards of a month to arrive. One reason for the delay was for a quality control check. I can’t imagine that what I received was after a quality check!
I ordered a grey jumpsuit. It is brown. The material feels almost like plastic and the fit is awful.
Customer service has responded promptly to my three emails. However, the BEST option when I said I wanted to return it and get a refund was to pay another $9.95 for S & H for my new item which I would get a “credit” for (at 30% of what I already spent).
Nope. Not spending another dime. The fact that I would have to spend upwards of nearly $30 to return it to China and this could take weeks and even more issues…hard lesson learned. More shopping locally for me vs. shopping for “deals” online.

23 de setembro de 2026
Avaliação não solicitada
logotipo da Iris & Nora

Resposta da Iris & Nora

Thank you for taking the time to share this, and we are sorry it fell short. We would really like to put it right. Please send us the details at irisandnora-austin.com/pages/feedback and we will look into it straight away.

Avaliado com 1 de um total de 5 estrelas

Cheap quality very unhappy

The product I received was extremely low quality not at all what I was expecting. their return process for a full refund makes me ship it to China so they are obviously not located in Austin, Texas, as they say on the website. I did not want to do an exchange for an additional $9.95 of shipping to get another cheap product which was one option. The second option was to receive a 30% refund which I chose and donate the item to charity. getting a full refund seemed impossible because it would have to be shipped by me to China. I’m a very unsatisfied customer. Do not buy from this website.

15 de setembro de 2026
Avaliação não solicitada
logotipo da Iris & Nora

Resposta da Iris & Nora

Thank you for taking the time to share this, and we apologize it fell short. We would really like to put it right. Please send us the details at irisandnora-austin.com/pages/feedback and we will look into it right away. To clarify, we are an online boutique inspired by the spirit of Austin, Texas, as described on our About Us page.

Avaliado com 1 de um total de 5 estrelas

I ordered overalls from Iris & Nora

I ordered overalls from Iris & Nora. They did not fit & fabric was silky, awful for overalls. I requested refund immediately. They offered me other options. For a full refund I had to return to China & it is expensive and takes a long time. They push you getting a 30% refund & keeping item. So i get $15 and keep a crappy outfit to donate. They are not worth ordering from.

11 de setembro de 2026
Avaliação não solicitada
logotipo da Iris & Nora

Resposta da Iris & Nora

Thank you for taking the time to share this, and we apologize it fell short. We would really like to put it right. Please send us the details at irisandnora-austin.com/pages/feedback and we will look into it right away.

Avaliado com 5 de um total de 5 estrelas

This was a gift and she loved it just…

This was a gift and she loved it just as we loved the other 2 we bought for ourselves,

12 de setembro de 2026
Avaliação não solicitada
logotipo da Iris & Nora

Resposta da Iris & Nora

Thank you so much, Becky. We love hearing it was such a hit as a gift, and that you have come back to it more than once for yourself too. Enjoy.

Avaliado com 4 de um total de 5 estrelas

Cool Dress

Delivery was slow. The dress is cool against the summer heat. The material is thin and I will want to wear a slip under it. It is very comfortable.

16 de setembro de 2026
Avaliação não solicitada
logotipo da Iris & Nora

Resposta da Iris & Nora

Thank you, Gail. We're so glad the dress has kept you cool through the summer heat and that you're finding it comfortable to wear. Enjoy.

Avaliado com 4 de um total de 5 estrelas

These items are cute but the fabric…

These items are cute but the fabric they are made of are not what I expected. Fit was good and colors are vibrant as shown.

15 de setembro de 2026
Avaliação não solicitada
logotipo da Iris & Nora

Resposta da Iris & Nora

Thank you, JoLynn. We're delighted the fit was so good and that the colors came through just as vibrant as shown. Enjoy.

Avaliado com 5 de um total de 5 estrelas

Was wondering how it would look since…

Was wondering how it would look since oversized, but received many compliments when I wore it. My husband loved it. You should know I am 75

16 de setembro de 2026
Avaliação não solicitada
logotipo da Iris & Nora

Resposta da Iris & Nora

Thank you, Peggy. We love that it won over so many compliments, and hearing your husband loved it too is wonderful. Enjoy wearing it.

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