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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

An amazing tracker. Using it for a covert vehicle. Good value for money and with a 14 day free subscription - the yearly subscription is very cheap compared to other tracking companies. Those who are... Ver mais

Avaliado com 4 de um total de 5 estrelas

Good company, delivery was next day GPS tracking works most of the time, we have one local area where tracking can be lost, I suppose it depends on the SIM card coverage for the area A sm... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had tried a number of tracking devices from other suppliers but, had disappointing results. Then tried iTrack Ltd mini tracker... perfect & extremely accurate at a great price. Device came with e... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

A good independent tracker that gives you ability to be informed if the caravan or vehicle is moved out of a geo fen e or moving. You can hide it where the OEMs is not to make it more secure for you.... Ver mais

Detalhes da empresa

  1. Fornecedor de equipamentos de telecomunicações

Escrito pela empresa

Protect your vehicle or any other valuable asset using iTrack GPS trackers. You can easily monitor the location of your asset in real-time using our cloud-based software. Our state-of-the-art live tracking platform is easy to use and will save historical data for 90 days allowing you to view and download travel reports, monitor driver behavior and access simulated route repeats for any given day or time period. iTrack GPS trackers will automatically send location reports at predetermined time intervals so you will always know where your asset is and where it has been. All trackers are supplied with a FREE 14-day trial of the software. iTrack Fleet Series GPS trackers are leading the way when it comes to fleet management and telematics. Companies are making huge savings by taking control of their company vehicles to ensure maximum efficiency, productivity and security. We can now gather more data than ever before giving fleet managers an insight into driver behaviour, fuel consumption, route history and idle times.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

399 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(399)

48 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service and great to use …

Great service and great to use wrmell done

31 de dezembro de 2024
logotipo da iTrack Ltd.

Resposta da iTrack Ltd.

Hello!

Thanks for taking the time to write us this review. We appreciate it and please don't hesitate to reach out if you have any questions , queries or issues!

Thanks, iTrack Ltd.

Avaliado com 4 de um total de 5 estrelas

I had a devil of a job trying to renew…

I had a devil of a job trying to renew my annual subscription on-line. Just kept going around in circles. Best option is renew by phone. Very helpful and simple.

6 de janeiro de 2025
logotipo da iTrack Ltd.

Resposta da iTrack Ltd.

Hello,

Thank you for leaving us the review. Our phone lines are available for tech support & sales , renewing your subscription or for asking any questions you may have. Thank you for your continued business with us and we look forward to renewing your subscription again next year.

Thanks , iTrack Ltd.

Avaliado com 5 de um total de 5 estrelas

Only had the unit set up for 2 weeks

Only had the unit set up for 2 weeks. But so far very impressive and very easy to set up.. would definitely recommend..

30 de dezembro de 2024
logotipo da iTrack Ltd.

Resposta da iTrack Ltd.

Hello!

Thank you for taking the time out of your day to write us this review. It really is as easy as plugging in and playing if you have one of our Fleet Series Models! Thank you for your business with us.

Thanks , iTrack Ltd.

Avaliado com 5 de um total de 5 estrelas

great

Great service

2 de janeiro de 2025
logotipo da iTrack Ltd.

Resposta da iTrack Ltd.

Hello,

Thank you for leaving us a review! We're glad you're finding our products and services easy to use!

Thanks , iTrack Ltd.

Avaliado com 1 de um total de 5 estrelas

Second faulty tracker

I purchased a tracker, but within three months of use, it started going offline frequently. When I contacted customer service, they refused to acknowledge a fault with the device. Instead, they consistently blamed the issue on insufficient credit, even though I had topped up less than two weeks prior to my call. To eliminate this as a potential cause, I added more credit. After they sent a signal to the tracker, it briefly came online but went offline again within a minute.

Their next explanation was poor signal, which I found implausible since the van is constantly on the move. Just like a mobile phone with a SIM card, I would expect the tracker to regain signal within minutes—not remain offline for days. Their final excuse was the tracker’s placement in the van, despite it being in the exact same position as the trackers in my other three vans, all of which work perfectly.

I experienced a similar issue with a faulty tracker a year ago. After countless emails, complaints, and even sending the tracker back for testing, they finally admitted the fault and replaced it. This current situation feels like history repeating itself, and I am frustrated with the lack of accountability and support from customer service.

6 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great devices and customer service.

Great devices and customer service.
I had to renew my subscription and could not get to my tracker to get imei number and had not bothered to set up an account with them.
No problem, they found mu number from my app login and sent it to me with a link to renew.

2 de janeiro de 2025
Avaliação não solicitada
logotipo da iTrack Ltd.

Resposta da iTrack Ltd.

Hello,

Thank you very much for leaving us the review. Sometimes the renewal process can be frustrating especially if you don't have your IMEI to hand. You can always get in touch with us for the relevant information / place your order for subscription renewal over the phone!

Thanks, iTrack Ltd.

Avaliado com 5 de um total de 5 estrelas

Bought a mini tracker that we thought…

Bought a mini tracker that we thought would be ample for what we needed. I found it it wasn't what I expected for it to work. So I contacted itrack who were very helpful in letting me Return it for a full refund and I purchased a more substantial one that I needed. They were very helpful and efficient. Would recommend. Thanks itrack loving the new tracker.

13 de dezembro de 2024
Avaliação não solicitada
logotipo da iTrack Ltd.

Resposta da iTrack Ltd.

Hello,

Thank you for taking the time out your day to leave us this review. I'm glad to hear you're enjoying the new tracker. Hope you had a lovely Christmas & New Year!

Thanks , iTrack Ltd.

Avaliado com 5 de um total de 5 estrelas

Great company with super customer…

Great company with super customer service. Very helpful

25 de novembro de 2024
logotipo da iTrack Ltd.

Resposta da iTrack Ltd.

Hello there,

Thank you very much for your kind words. Our customer service team is ready to assist with any questions / queries you might have. Have yourself a brilliant New Year!

Thanks, iTrack Ltd.

Avaliado com 5 de um total de 5 estrelas

Excellent tracker

After an issue with the sim card the customer service called and guided me, now working perfectly,
A very good tracker, 👍

6 de dezembro de 2024
Avaliação não solicitada
logotipo da iTrack Ltd.

Resposta da iTrack Ltd.

Hello there,

Just wanted to say thank you for leaving the review for us , it's very much appreciated. Please don't hesitate to get in touch with any questions or queries. Have a great New Year!

Thanks , iTrack Ltd.

Avaliado com 5 de um total de 5 estrelas

best products and at the cheapest prices

i felt this company know they sell the best products and at the cheapest prices, with the best customer service and they don't care if you don't believe them because in my experiance of dealing with them its the truth

2 de dezembro de 2024
Avaliação não solicitada
logotipo da iTrack Ltd.

Resposta da iTrack Ltd.

Hi!

Thank you for taking time out your day to leave us this review. If you have any further questions or queries , please don't hesitate to contact us! Have a great New Year.

Thanks , iTrack Ltd.

Avaliado com 5 de um total de 5 estrelas

Excellent

Clear and easy to navigate web site.
Notice of despatch received within the hour, unit arrived, as promised, next day with free delivery.
Long Life GPS Tracker (GPS108) purchased, now all set up and working. A solid well made unit.
Recommended.

3 de dezembro de 2024
Avaliação não solicitada
logotipo da iTrack Ltd.

Resposta da iTrack Ltd.

Hello Philip ,

I just wanted to say thank you for leaving us a great review today.

I am glad you are all setup now and functioning as expected , please don't hesitate to get in touch with any further questions or queries.

Many Thanks, iTrack Ltd.

Avaliado com 4 de um total de 5 estrelas

Great product

Great product, fast and effective process and great communication.

25 de novembro de 2024
logotipo da iTrack Ltd.

Resposta da iTrack Ltd.

Hi Jim,

Thank you for taking the time to leave us a review. We greatly appreciate it and it helps instil some faith in future customers who may read these reviews.

Thank you, iTrack Ltd

Avaliado com 5 de um total de 5 estrelas

Spoke to someone on phone and they ran…

Spoke to someone on phone and they ran through the procedure with me and waited until all done

25 de novembro de 2024
Avaliação não solicitada
logotipo da iTrack Ltd.

Resposta da iTrack Ltd.

Hi Steve,

Thank you for taking the time out of your day to leave us these kind words. Our customer service team pride themselves in having a superlative level of attention to detail and ability to help , so thank you for highlighting this in your review today.

Many Thanks, iTrack Ltd

Avaliado com 5 de um total de 5 estrelas

Very good value for money and very easy…

Very good value for money and very easy to set up, caravan angle, great product, i track £57 for the year with sms , I am not the most intellectual person in the world and I managed,

25 de novembro de 2024
Avaliação não solicitada
logotipo da iTrack Ltd.

Resposta da iTrack Ltd.

Hi Mr Wright,

Thank you for leaving us this lovely review , we appreciate it and are here if you have any further questions or queries about our products / services!

Thanks , iTrack Ltd

Avaliado com 5 de um total de 5 estrelas

Great product & customer service

Excellent product and customer service. . I have had these on my vehicles for a while now and are very simple to install and use.

31 de outubro de 2024
logotipo da iTrack Ltd.

Resposta da iTrack Ltd.

Hi there,

Thank you for taking a moment out of your day to leave us these kind words. The device is so simple and easy to get setup , we are always on the other end of the phone if you struggle to get it setup yourself.

Many Thanks, iTrack Ltd

Avaliado com 5 de um total de 5 estrelas

Very Effective

Cheap, Cheerful and Very Effective.

28 de outubro de 2024
logotipo da iTrack Ltd.

Resposta da iTrack Ltd.

Hi,

Thank you for leaving us a review , we appreciate it and are always here if you have any further questions or queries pop into mind!

Many Thanks, iTrack Ltd

Avaliado com 3 de um total de 5 estrelas

A good independent tracker that gives…

A good independent tracker that gives you ability to be informed if the caravan or vehicle is moved out of a geo fen e or moving. You can hide it where the OEMs is not to make it more secure for you. However with the standard default settings we expected the battery to last somewhere between two to three years , our one lasted 10 to eleven months.... However the subscription and battery replacement costs makes it tolerable..

31 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

The itrack gives me everything needed…

The itrack gives me everything needed to track our vehicles. Exactly where they are and every movement and what they are doing. Perfect would highly recommend. I have purchased more trackers for our other vehicles as so impressed

25 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

Great service from these guys

Great service from these guys. Reliable trackers that don’t let you down and very responsive staff.

11 de outubro de 2024
Avaliação não solicitada
logotipo da iTrack Ltd.

Resposta da iTrack Ltd.

Hello,

Thank you for taking the time to leave us this review. We aim to solve issues and queries as fast as possible. Please don't hesitate to get in touch if we can do anything else for you.

Thank You , iTrack.

Avaliado com 5 de um total de 5 estrelas

Gives me great peace of mind from…

Gives me great peace of mind from anywhere in the world easily. The car was in a workshop for a couple of weeks and a could track it's exact movements. Even when it was on the back of a lorry, too and from the garage.

27 de setembro de 2024
logotipo da iTrack Ltd.

Resposta da iTrack Ltd.

Hello,

Thank you for leaving us a review! Our devices are really handy for scenarios like the one you mentioned there. Please don't hesitate to get back in touch if we can help further.

Thanks , iTrack.

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