It's So Easy Travel Cover Avaliações 

74
•
O TrustScore é 2.5 de um total de 5

2,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Been with them for 15 years and what a disappointment. Couple now in 50s. Added sciatica and 45 day cover which added nearly £230 to a £384 policy that had been quoted. Over £600 in total. Ridiculous.... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The company when I claimed gave to another company which refused in every area .i don’t believe it’s worth doing an insurance if already started your holiday . Absolute crapI spent nearly £400 for jus... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

We specifically went with these guys because of a health condition. When they were founded it was all about shipping your medication out to you if something went wrong. We'd been with them for years w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I scoured the internet for hours looking for someone to insure my wife and I for our one way trip to Australia. Most companies only offer 'single trip' insurance. A real relief to find ISETI. Not only... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora de Viagem
  2. também em
  3. Companhia de seguros

Escrito pela empresa

We do not ask for reviews on Trustpilot and we do not monitor this platform. We use Feefo to gather customer feedback, where we have an average service rating of 4.9.


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

74 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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2,5

Todas as avaliações

(74)

2 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Thankfully I didn’t need to take…

Thankfully I didn’t need to take advantage of the insurance so unable to to validate effectiveness of the cover purchased. The cost however was prohibitive, probably due to disclosure of health issues.

11 de outubro de 2021
Avaliação não solicitada
logotipo da It's So Easy Travel Cover

Resposta da It's So Easy Travel Cover

Good morning,

Sorry to hear you were not happy with the policy premium; if you would like to email us with a policy number (hello@itssoeasytravelinsurance.com), I'll be more than happy to give you a further break down of the cost. As so many factors come together to generate the premium, we would always recommend that customers shop around to find the best quote for their specific requirements.

Best wishes

Avaliado com 4 de um total de 5 estrelas

Quick issue resolution

Quickly resolved issue with policy that did not auto issue

9 de setembro de 2021
Avaliação não solicitada
logotipo da It's So Easy Travel Cover

Resposta da It's So Easy Travel Cover

Dear Mr Howe,

Thank you for bringing this to our attention. Unfortunately, it appears that our automated system failed to email your documents for this particular policy, however, I have sent these this morning. Having looked over our inbox, we don’t appear to have received any email correspondence from yourself. I apologise for any inconvenience this has caused. If you require any further assistance, please get in touch on 0330 606 1434.

Kind regards,
It’s So Easy

Avaliado com 5 de um total de 5 estrelas

Excellent and helpful service

Reece took me through the update and changes to my policy - clearly and concisely. He was extremely helpful and pleasant.
Excellent and competent service... with a smile

6 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pre-existing Medical Condition Travel Insurance

We needed travel insurance for pre-existing medical conditions and couldn’t complete on line so had to ring. Everyone we spoke to was very helpful and we were able to purchase an annual policy at a very reasonable price. Hope we never need to use the insurance but would never travel without it.

1 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Travel insurance with medical problems

Gave me a great price for my medical conditions, will use again.

27 de maio de 2021
Avaliação não solicitada
logotipo da It's So Easy Travel Cover

Resposta da It's So Easy Travel Cover

Hi Michael, that's great to hear! Thank you for taking the time to share your thoughts and we'll look forward to speaking with you in future. Best wishes, Reece

Avaliado com 4 de um total de 5 estrelas

Overall was a great travel insurance…

Overall was a great travel insurance but my last yearly price was over £600 for one year’s insurance which have Not been able to travel due to covid so I’m hoping they will extend my insurance for another year as a courtesy but I doubt it . Plus they really difficult to contact as they never answer phone with the usual we are really busy answer message but how come as nobody can travel

27 de maio de 2021
Avaliação não solicitada
logotipo da It's So Easy Travel Cover

Resposta da It's So Easy Travel Cover

Good afternoon Brett. Thank you for sharing your feedback! As you can imagine, a lot of our customers were in the same position with their annual travel insurance last year, we'd certainly like to resolve this for you. Our call centre is working on reduced numbers/hours due to COVID-19 restrictions, however, we are open weekdays from 9am until 2pm. If you call us on 0330 606 1434 and leave a voicemail if we're unavailable, we'll be sure to call you back. Alternatively, email us hello@itssoeasytravelinsurance.com with your policy details and I'll see what we can do for you. Kind regards, Reece

Avaliado com 5 de um total de 5 estrelas

I have used Its so easy for 15 years…

I have used Its so easy for 15 years now. I have had to make several claims as I was involved in an accident in Kenya. The team looked after me well and I had a medical escort back to London when I could finally fly. I now buy the enhanced policy as you just never know. Highly recommended.

21 de maio de 2021
Avaliação não solicitada
logotipo da It's So Easy Travel Cover

Resposta da It's So Easy Travel Cover

Good morning Ian,

Thank you for taking the time to leaving us such a positive review, it's always great to hear from long standing customers of It's So Easy. We will look forward to speaking to you again in the future!

Best wishes,
Reece

Avaliado com 5 de um total de 5 estrelas

It really is easy: 15+ years of being a customer and they always impress me

I've used this business for at least 15 years. They have been able to insure me with a pre-existing medical condition at very good rates. The team are very friendly always offering clear helpful advice.

I recently asked a question regarding my COVID cover, they checked with the underwriter and emailed a response the next day.

Some years ago my partner claimed on joint policy I had with It's So Easy Travel Insurance and the policy paid out, again the cover was excellent.

If you want a insurer that understands all sort of medical conditions and can provide the right cover I would highly recommend them. As the name say it really is easy with It's So Easy Travel Insurance.

23 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

No problems so far

I've never had to claim, so this review is related to buying the policy, and how the policy seems on paper. The purchase process is easy and the company provide what seems like very good cover. Their approach to preexisting conditions is refreshingly sensible.

16 de março de 2021
Avaliação não solicitada
logotipo da It's So Easy Travel Cover

Resposta da It's So Easy Travel Cover

Good afternoon David. Thank you for responding to our feedback invitation and for leaving such a good review of our service. We appreciate that travel insurance isn't always the most exciting thing to arrange, so aim to make the process as painless as possible! We hope to speak with you again in the future. Kind regards, Reece

Avaliado com 5 de um total de 5 estrelas

Change of dates

I had to change dates of policy for more than a year ahead. Customer Services rang back on exactly the day they said and were very polite and helpful.

12 de dezembro de 2020

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