Absolutely love this brand and wouldn’t use anything else because it’s value for money and tastes great no reason to look anywhere else because nobody’s beating this company for the vapes they have I... Ver mais
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Veja o que dizem as avaliações
Keenly priced vape. Pocket size. Loads of flavours in three nicotine strengths. I’ve had loads of different expensive vapes. Having to change coils, buy juice, batteries etc. now I have an IVG pr... Ver mais
These are great vapes my new favourite. Customer service is brilliant at IVG after an issue with dpd delivery they were very helpful and sorted the problem straight away.
Smooth beautiful flavours easy to manage no dramas and work perfectly I would never go to another vape ever again. Loving the pineapple bananana and spearmint. The fact you can't swap change holders i... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
I Vape Great (IVG) was established in 2016 in Preston, UK, with a vision to become the world’s leading vape brand, known for excellence, innovation, and trust. We want to help millions of smokers around the world make the switch to vaping, through bold flavour, innovative products, and uncompromising quality. IVG is one of the largest international vaping brands, serving customers in 100+ countries. With over 60 awards, we continue to set the industry standard. We’re providing adult smokers a trustworthy, premium alternative to cigarettes. Vaping should be an experience that inspires change and makes switching simple. Unlock exclusive savings and earn points on every purchase by joining our rewards programme today. It's our way of saying thanks for being part of the community! IVG is the adult smoking alternative.
Informações de contato
Acme Vape Ltd, New City House, Floor 6 and 7, 57 - 63 Ringway,, PR1 1AF, Preston, Reino Unido
- customercare@ivapegreat.com
- ivapegreat.com
4,6
Excelente
878 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Not good as you left me to deal with…
Not good as you left me to deal with carrier still not resolved
15 de julho de 2026
Resposta da I Vape Great
Hi,
We're sorry to hear that you feel let down by your experience.
We understand how frustrating it is when a delivery doesn't go as expected. While we do work closely with our delivery partners to investigate issues, we appreciate that this shouldn't feel like the responsibility of the customer.
If your issue is still unresolved, please contact our Customer Care team at customercare@ivapegreat.com with your order number. We'll review your case, liaise with the carrier on your behalf where possible, and work towards a resolution as quickly as we can.
Thank you for your feedback, and we're sorry for the inconvenience caused.
Kind regards,
The IVG Team
Excellent range, great service
Excellent range of flavours, have tried 12 now and all were great. The vapes last a long time too. The service is also excellent with fast delivery. Best vapes I've tried.
14 de julho de 2026
Great price on a great product.
Great price on a great product.
Ordering is straight forward and the delivery was swift ! Top marks
14 de julho de 2026
Said it was delivered and I still haven’t received it
Said it was delivered and I still haven’t received it. Contacted customer services and never heard anything back
14 de julho de 2026
Resposta da I Vape Great
Hi,
We're sorry to hear that your order was marked as delivered but hasn't been received, and that you didn't receive a response from our Customer Care team.
This is not the level of service we aim to provide, and we sincerely apologise for the frustration this has caused.
Please contact us at customercare@ivapegreat.com and we'll investigate this with the courier and work with you to reach a resolution as quickly as possible.
Thank you for bringing this to our attention, and we're sorry for your experience.
Kind regards,
The IVG Team
Always fast delivery and well designed…
Always fast delivery and well designed products with frequent new releases.
18 de junho de 2026
Top product well bye again
13 de julho de 2026
Great price and super fast free…
Great price and super fast free delivery. Top notch.
13 de julho de 2026
Permanent place to purchase my pods…
Until recently I’ve been buying my vape pods from my local shop however after seeing the savings I can get online for multiple items I won’t be purchasing anywhere else except on this website
13 de julho de 2026
Everything was perfect
10 de julho de 2026
Easy to use website
Easy to use website, fantastic flavours and a super quick delivery 👏 👌 😀 I'm an extremely happy customer
10 de julho de 2026
Great service great vapes
10 de julho de 2026
Poor
I initially bought the Pro version for €25, which did not work. I then purchased a refill in the hope that it would resolve the issue, but that also failed to work.
As a result, I have wasted approximately €40 on IVG products,useless customer service also
3 de julho de 2026
Avaliação não solicitada
Resposta da I Vape Great
Hello,
We're sorry to hear about your experience and apologise that both your IVG PRO device and refill pod did not work as expected.
This certainly isn't the experience we want for our customers. We'd also like to apologise if you feel let down by our Customer Care service.
Please contact our Customer Care team at customercare@ivapegreat.com with your order details so we can investigate what has happened and work towards a suitable resolution.
Kind regards,
The IVG Team
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