Jagland Empire Ltd Avaliações 

878
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This company really helped my dad if it wasn’t for them I don’t know what we have done honestly best there is

Avaliado com 5 de um total de 5 estrelas

Havent received the car yet it comes tomoz but omg hollie the sales rep who has dealt with me all the way threw . She is absoloutly amazing she has gone above and beyond in more ways than one swapping... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Given a dangerous car TWICE. Admitted the mot or inspection wasn’t done correctly and sent me on my way 100 miles with binding breaks and a slashed tyre. Cannot get contact from anyone now I w... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Very helpful staff, especially Kiran, who answered all my questions fully and never rushed me. Car delivered on time and delivery driver very friendly and helpful. Only downside is that the car arrive... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária
  2. também em
  3. Concessionária Ford
  4. Concessionária Jaguar
  5. Concessionária Land Rover
  6. Revendedora de carros usados

Sobre Jagland Empire Ltd

Escrito pela empresa

Jagland Empire Ltd is an independent car supermarket with a wide range of vehicles from all the main manufacturers. Whether you want a luxury car or something practical, we have got options that suit different budgets.

We aim to make buying a car as simple as possible. We offer competitive prices, flexible finance, and nationwide delivery, so you can get your car without any hassle.

Our team is here to help with any questions, and we provide warranty products to give you extra peace of mind.

We are proud to have been Highly Rated for Customer Service by Auto Trader. Thousands of customers have trusted us to help them find the right car.

Browse our stock online or get in touch to see how we can help you.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

878 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 61% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(878)

112 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Effortless service not 1 bad issue van…

Effortless service not 1 bad issue van as described
Would defo recomend 5star

27 de julho de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thank you, Steve! We’re glad the process was effortless and that you are happy with your van.

Many Thanks,
Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Very happy with the experience

Very happy with the experience. The staff was professional and knowledgeable, the process was smooth, and I appreciate how everything was handled.

26 de julho de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thank you! We’re pleased you had a positive experience and found our team professional and knowledgeable.

Many Thanks,
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

What an utterly HORRIFIC experience

What an utterly HORRIFIC experience.

On collecting the vehicle we were pressured to leave a positive review before even seeing it! They did not ask for any form of ID to collect either.

20 minutes into driving the 70 mile trip home the engine light came on, adblue and tyre pressure! We were asked to take the car to a local garage, which we did, they completed diagnostics and found over 10 issues and refused to do any work, which another 3 garages followed suit. We then waited weeks for vehicle to be collected and a further 10 weeks to hear anything back from Jagland Halifax. The vehicle is still on their property as they want us to now collect, AGAIN.

We now find, they are trying to claim on our warranty for the issues, asking us to contribute. It's absolutely clear they did not complete due-diligence on the car before sale, nor the relevant checks as this would not have passed any form of MOT or safety check.

DO NOT buy from these people, no matter how great the car may look or how much you want it, go somewhere else, PLEASE! Our experience is still ongoing 6 months on.

18 de julho de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

We are very sorry to hear about your experience, William. We take all feedback seriously and want to ensure any concerns are addressed correctly. Please contact us directly and follow the warranty process so we can review and resolve your issues.

Many Thanks,
Customer Service Team

Avaliado com 5 de um total de 5 estrelas

fantastic service

14 de julho de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thank you, Richard! We’re glad you found our service fantastic.

Many Thanks,
Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Amazing company great service

Amazing company great service

13 de julho de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thank you, Richard! We’re delighted you found our company and service amazing.

Many Thanks,
Customer Service Team

Avaliado com 3 de um total de 5 estrelas

Slow start and a bit deflated at first

Slow start and a bit deflated at first, but worked through it.

12 de julho de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thank you, Emma! We’re glad the process worked out in the end and appreciate your feedback.

Many Thanks,
Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Excellent communications

Excellent communications

7 de maio de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thank you! We’re pleased you found our communications excellent.

Many Thanks,
Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Great services

Great services

11 de julho de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thank you, Daniel! We’re glad you were happy with our services.

Many Thanks,
Customer Service Team

Avaliado com 5 de um total de 5 estrelas

The service was second to none

The service was second to none. The car was exactly as described and fully valeted when we collected it. Fast, friendly and easy. Thank you jagland.

6 de julho de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thank you, Alistair! We’re delighted the car was as described and that you had a fast, friendly experience.

Many Thanks,
Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic customer service…

Absolutely fantastic customer service from Hollie, a true diamond! Went above and beyond and helped me out with every query. Completely in love with my new car too! Very quick delivery and excellent after sales too!

5 de julho de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thank you, Natalie! We’re thrilled you had a fantastic experience and that Hollie could help with every query. Enjoy your new car!

Many Thanks,
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Given a dangerous car TWICE.

Given a dangerous car TWICE.

Admitted the mot or inspection wasn’t done correctly and sent me on my way 100 miles with binding breaks and a slashed tyre.

Cannot get contact from anyone now I want compensation for my issues. Sent car back for repair they haven’t done anything lied and threaten to charge me for storage.

I could run a garage better on my own would not recommend to anyone

6 de julho de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thanks Jake! We are sorry to hear about the issues you experienced. We take matters like this very seriously and would encourage you to contact us directly so we can review the situation properly.

Many Thanks,
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

AVOID THESE COWBOYS AT ALL COSTS

I saw their ad on Autotrader, I booked an appointment with them at 5pm and told them I was coming from London which is 4hrs away by train. Once I arrived they made me sit in the waiting area for 15 mins only to tell me the car is at a different location. When I asked why the car was not ready as I made an appointment the guys reply was “we are busy” he then took me to their other showroom where the car is located and the vehicle was nothing as it is in the pictures. Dents and scratches everywhere with the tyre threads not in the legal limit. The car was at the corner surrounded by other cars so I could not test drive and he refused to move the other cars. The guy told me to come back to the office and discuss figures. They wanted to pressure me to buy the car and told me I need to make a decision now. Everyone I spoke to from that office always say one thing, “are you here to buy or just view” I need to view the car to buy!! Very unprofessional. They sat me down and an old grumpy man was going through figures and gave me a terrible deal. When I said I was not interested he made a face like a pitbull and told me to leave. I don’t know how they are in business. I spent £300 to get there and back. They need to refund me for this. Absolute mess. Do not waste your time buying cars from this establishment. I purchased an S Class the next day in cash (£20,000) from somewhere else. That place is employed by under 20 year olds who have no clue what they are doing. Avoid at all costs

5 de julho de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

We are sorry to hear about your experience, Tanim. We encourage you to contact us directly so we can clarify any misunderstandings and assist you further.

Many Thanks,
Customer Service Team

Avaliado com 5 de um total de 5 estrelas

The staff were very helpful

The staff were very helpful and informative, I asked if they could look at a few minor defects on the vehicles bodywork prior to purchasing which they carried out straight away.

Would not have a problem recommending to friends and family.

3 de julho de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thank you, Christopher! We’re glad we could assist with the minor bodywork issues and that you would recommend us to friends and family.

Many Thanks,
Customer Service Team

Avaliado com 4 de um total de 5 estrelas

Very friendly

Very friendly, quick service and everything was sorted for us.

5 de julho de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thank you, Richard! We’re pleased you found our team friendly and that everything was sorted quickly.

Many Thanks,
Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Great deal

Great dealing with them. Car delivered up to Edinburgh as promised . Would recommend them anyday

6 de julho de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thank you, Cata! We’re glad the delivery went smoothly to Edinburgh and that you would recommend us.

Many Thanks,
Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Exceptional service from start to…

Exceptional service from start to finish always quick to respond Hollie was fantastic love my new jaguar i-pace

4 de julho de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thank you, Scott! We’re delighted Hollie could assist and that you’re enjoying your Jaguar I-Pace.

Many Thanks,
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Spotted a fault on the video I Sen of…

Spotted a fault on the video I Seen of the Veh, told it was fixed. It wasn't. When I received the car it was empty of fuel, and lucky to get to the fuel station. Check engine light on and Veh was in limp mode. Took it local auto centre for an inspection it was pointed out faults, main one being a propshaft had been removed, very little contact with hollie and she asked me to get a quote for fitting a prop, now after the quote offered me 1/2 towards the repair stating it didn't mean liability. Now going through legal avenue to return Veh and be reimbursed monies and losses.

1 de junho de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

We have checked our records and can confirm no vehicle purchase was made with our dealership. We operate only under our registered company name, which is publicly available via Companies House.

We value honest reviews based on genuine experiences, as inaccurate reviews can mislead others and impact our reputation. If this review was posted in error, we kindly ask that you update or remove the review yourself, as only the reviewer can do this and repost on the correct business you had an experience with.

Many Thanks,
Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Havent received the car yet it comes…

Havent received the car yet it comes tomoz but omg hollie the sales rep who has dealt with me all the way threw . She is absoloutly amazing she has gone above and beyond in more ways than one swapping agreements for me arranging warrenty n talked me threw all parts i was stuck with . She sounds like the perfect employee shud be rewarded for her full on customer care thanks hollie for everthing hope your appreciated there

27 de junho de 2025
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

Thank you so much for your kind words! We’re thrilled Hollie could make the process smooth and enjoyable for you. We’ll be sure to pass on your lovely message to her. Enjoy your new car!

Many Thanks,
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

AVOID AT ALL COSTS!

AVOID AT ALL COSTS!
Had to take them to court to get my deposit back.
Unscrupulous second hand car sellers that you should avoid at all costs ...they will tell you anything ... strongly advise the public to avoid this outfit.

24 de julho de 2024
Avaliação não solicitada
logotipo da Jagland Empire Ltd

Resposta da Jagland Empire Ltd

We have checked our records and can confirm no vehicle purchase was made with our dealership. We operate only under our registered company name, which is publicly available via Companies House.

We value honest reviews based on genuine experiences, as inaccurate reviews can mislead others and impact our reputation. If this review was posted in error, we kindly ask that you update or remove the review yourself, as only the reviewer can do this and repost on the correct business you had an experience with.

Many Thanks,
Customer Service Team

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