I had bought a couple of rugs on sale and after receiving them, I felt I had not picked the right ones. I contacted their customer service and I cannot believe how prompt and helpful there were. After... Ver mais
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Veja o que dizem as avaliações
After some disappointing experiences with local retailers it was such a great experience to buy our beautiful new rug from Jaipurrugs. From first contact to receipt the service was excellent with... Ver mais
A empresa respondeu
This company is utter useless, they don’t even value their own product! Peak of politics and favorism happens here and if you know your work then u have no place here, the uneducated managers will pus... Ver mais
Jaipur rugs lives up to its name for beautiful and designer carpets. Their online store is aptly supported by their sales team and Ruchika helped visualize and finalise the design as per our needs. On... Ver mais
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Detalhes da empresa
Escrito pela empresa
From traditional to contemporary, you'll find a variety of rugs in 10,000 plus designs and 1,000 plus colors that are ideal for every space. All our rugs are handmade by skilled artisans in India. Moreover, you can also customize and design your rugs with us. Make the most of free virtual consultations with our rug experts, who will guide you through rug selection and styling tips. Additionally, we provide FREE delivery. Our multiple secure payment methods guarantee that you can shop hassle-free. Swatches available
Informações de contato
4,4
Excelente
94 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent quality
27 de junho de 2022
Resposta da Jaipur Rugs
Hi, Thank you so much for the feedback. Our team puts a lot of effort in making these beautiful handmade carpets and your kind words encourage us to do better. For any information you may contact our support team or email us at shop@jaipurrugs.com.
Thanks for being part of the Jaipur rugs family.
Super responsive and helpful
Super responsive and helpful. Fast shipping to the US. Would recommend it.
27 de junho de 2022
Resposta da Jaipur Rugs
Hi, Thank you so much for the feedback. Our team puts a lot of effort in making these beautiful handmade carpets and your kind words encourage us to do better. For any information you may contact our support team or email us at shop@jaipurrugs.com.
Thanks for being part of the Jaipur rugs family.
Carpet arrived safely and well…
Carpet arrived safely and well packaged, a beautiful product could not be happier with it and would happily fill my house with these lovely rugs.
27 de junho de 2022
Resposta da Jaipur Rugs
Hi, Thank you so much for the feedback. Our team puts a lot of effort in making these beautiful handmade carpets and your kind words encourage us to do better. For any information you may contact our support team or email us at shop@jaipurrugs.com.
Thanks for being part of the Jaipur rugs family.
Excellent quality!
27 de junho de 2022
Resposta da Jaipur Rugs
Hi, Thank you so much for the feedback. Our team puts a lot of effort in making these beautiful handmade carpets and your kind words encourage us to do better. For any information you may contact our support team or email us at shop@jaipurrugs.com.
Thanks for being part of the Jaipur rugs family.
It’s beautiful but it sheds.
It’s beautiful. Soft and thick. My only complaint is that it sheds a lot. Every time my daughter sits on it her clothing end up covered and we need a lint brush. It also has clogged our vacuum several times. Hopefully over time this will lessen.
27 de junho de 2022
Resposta da Jaipur Rugs
Hi Sacha, Thank you so much that you like our product. We as a company always try to give all our customer best experience in terms of product and services. Regarding the shedding process, all our carpets are 100% handmade and since this is tufted viscose mix this is carpet natural tendency to shred a bit. Rest assured this shedding will be reduced with time. Also if still shedding continues you may speak with our service team or email on shop@jaipurrugs.com to help you with market available solutions and home remedies to avoid shedding.
Jaipur Rugs- I bought direct from…
Jaipur Rugs- I bought direct from India, online. I had many email exchanges with their sales rep, who always replied promptly and was very helpful. Excellent customer service, wide selection. Very prompt shipping to the US. The rugs themselves are lovely, good quality. Well packaged.
27 de junho de 2022
Resposta da Jaipur Rugs
Hi, Thank you so much for the feedback. Our team puts a lot of effort in making these beautiful handmade carpets and your kind words encourage us to do better. For any information you may contact our support team or email us at shop@jaipurrugs.com.
Thanks for being part of the Jaipur rugs family.
Excellent Professional
Well the company ethos and ethics towards its customers are very high. Its a team of good Professionals who know how to do their work diligently. Wonderful experience of purchase and carpet cleaning. Excellent HR and costumer handling skills. Kuddos. Maintain the same josh.
19 de maio de 2022
Avaliação não solicitada
Resposta da Jaipur Rugs
Hi, Thank you so much for the feedback. Our team puts a lot of effort in making these beautiful handmade carpets and your kind words encourage us to do better. For any information you may contact our support team or email us at shop@jaipurrugs.com.
Thanks for being part of the Jaipur rugs family.
Amazing and beautiful rugs
Amazing and beautiful rugs , quality , design and really good service.
2 de maio de 2022
Avaliação não solicitada
Resposta da Jaipur Rugs
Hi, Thank you so much for the feedback. Our team puts a lot of effort in making these beautiful handmade carpets and your kind words encourage us to do better. For any information you may contact our support team or email us at shop@jaipurrugs.com.
Thanks for being part of the Jaipur rugs family.
I bought an amazingly beautiful rug…
I bought an amazingly beautiful rug from Jaipur Rugs!! It is an Indian company based out of Jaipur. After much contemplation we went for it. It is every bit worth the price and wait. I highly recommend it.
8 de dezembro de 2021
Avaliação não solicitada
Resposta da Jaipur Rugs
Hi, Thank you so much for the feedback. Our team puts a lot of effort in making these beautiful handmade carpets and your kind words encourage us to do better. For any information you may contact our support team or email us at shop@jaipurrugs.com.
Thanks for being part of the Jaipur rugs family.
Jaipur rugs
I bought a rug from Jaipur rugs, which is based in India..I wasn't happy with the colour and wanted to exchange it. The boss was very helpful and let me choose another one. I'm looking forward to receiving it!
Brilliant customer service and very professional.
3 de dezembro de 2021
Avaliação não solicitada
Resposta da Jaipur Rugs
Hi, Thank you so much for the feedback. Our team puts a lot of effort in making these beautiful handmade carpets and your kind words encourage us to do better. For any information you may contact our support team or email us at shop@jaipurrugs.com.
Thanks for being part of the Jaipur rugs family.
Could be a scam
Bought a rug from Jaipur Rugs to be shipped to Australia. Was told 3 weeks after purchase that the rug didn't meet "quality standards" so it would not be shipped. I was told that a refund would be sent and to wait 5-7 business days. Refund never received. After sending a threatening email and PayPal payment request, I received my money. Thank goodness I paid through PayPal, so would have been able to get my money back even if they didn't provide a refund. Really unimpressed and feel like they would have scammed me were it not for PayPal. 100% avoid.
8 de novembro de 2021
Avaliação não solicitada
Resposta da Jaipur Rugs
Hi, we are really sorry for the experience you have faced. We as a company always try to give all our customer best experience in terms of product and services. We tried reaching you on call for the same but were not able to get connected. We apologies for the technical error due to which refund process took time. Please contact our team on shop@jaipurrugs.com for any more details.
Great quality and excellent customer service
I bought a rug last week and it was delivered earlier than expected. Happy to see that rug is similar to the image shown on the website.
12 de setembro de 2019
Avaliação não solicitada
Resposta da Jaipur Rugs
Hi, Thank you so much for the feedback. Our team puts a lot of effort in making these beautiful handmade carpets and your kind words encourage us to do better. For any information you may contact our support team or email us at shop@jaipurrugs.com.
Thanks for being part of the Jaipur rugs family.
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