JALIZA Avaliações 

160
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I own I believe 5 maybe 6 Jaliza wigs and love them all. I am glad a company was able to duplicate 8hrs of braid time sitting in a salon chair. I suffer from alopecia and female pattern baldness. Neve... Ver mais

Avaliado com 5 de um total de 5 estrelas

If I could give them 10 stars, I will give them 10 stars. They provided me a picture showing that my package was delivered. Unfortunately, we have things called thieves that are porch pirates. Once I... Ver mais

Avaliado com 1 de um total de 5 estrelas

I bought the Nami 100% human hair wig here that began severely tangling and shedding within weeks. A professional stylist confirmed it has major manufacturing flaws—shortcuts were taken using a th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve purchased about five wigs from this company, and I can honestly say they’ve exceeded my expectations every time\. The lace is unlike any other I’ve tried, the quality is outstanding, and my order... Ver mais

Detalhes da empresa

  1. Loja de perucas

Escrito pela empresa

JALIZA is a wig & hair brand designed for women who love the look of trendy braids. Our braided wigs offer trendy, classy styles that are perfect for everyday wear, vacations and braid lovers who want a protective style. With prices ranging from $100 to $300, our braided wigs offer a budget-friendly alternative to traditional braiding services that can cost $300 to $600 and up. Installation takes less than 15 minutes, saving you time and hassle. Plus, wearing JALIZA wigs helps protect your natural hair and supports healthy growth by reducing daily styling and damage. With JALIZA, you get beautiful, low-maintenance braids without the wait.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

160 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(160)

65 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I ordered two wigs

I ordered two wigs, however, I only liked one of them. Jaliza made the return process very easy, they are very professional and responded in a timely manner to my emails. Will definitely be ordering again. Thank you

18 de setembro de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

Dear Forbes,

Thank you so much for taking the time to share your feedback — it truly means a lot to us!

We’re glad to hear that our team was able to quickly assist with your refund, and we sincerely appreciate your understanding and kindness throughout the process.

It would be an honor to welcome you back for your next purchase, and we’ll do our best to make your next experience even better.

Warm regards,
JALIZA TEAM

Avaliado com 5 de um total de 5 estrelas

I ordered 2 of your beautiful lace…

I ordered 2 of your beautiful lace front wigs. 1 for my sister and 1 for myself. They're gorgeous except mine is a little too long for liking and a little too bright in color for me. Jaliza gave me the opportunity to exchange it for something a little dark for my age. Thank you Jaliza! I'll definitely be ordering again

10 de setembro de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

Dear Louise,

Hi, good afternoon. Thank you so much for taking the time to share your feedback. It truly means a lot to me and the entire team at JALIZA to know that you had a positive experience with our service.

Your kind words have brightened our day! We’re here to assist you whenever you need us.

Warm regards,
JALIZA TEAM

Avaliado com 5 de um total de 5 estrelas

Great and easy service

I ordered my 1st wig from JALIZA due to hairless and needing to get some variety in my appearance. The variety is very good with plenty options to choose. The site is very user-friendly and navigating was a breeze. Shipment was quick and I was informed every step of the way. I had an issue and customer support was fast and very accommodating. I would recommend this company and look forward to purchasing another unit soon. Thanks JALIZA and your team.

4 de setembro de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

Hi, dear Cynthia. We’re so glad our service helped solve your problem! Your kind words are our greatest motivation to keep moving forward!

Avaliado com 5 de um total de 5 estrelas

Very Pleased!!!

This is the first time I have ordered a braided wig and I love it!! I had a question and customer service responded in a timely manner and then followed up. I would definitely recommend ordering from Jaliza!!!! Great wigs and customer service

18 de agosto de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

Hi, dear Donna. We’re very glad our customer service was able to resolve your issue. Your support is our greatest motivation to keep improving!

Avaliado com 5 de um total de 5 estrelas

Top of the Crop Braided Wigs & Incredible Customer Service

Customer service made my experience Great! They were timely responding to each of a series of emails that I sent to them. The representative was kind and polite. If they didn't respond the same day, they responded the following day. They were knowledgeable and answered every question that I presented to them. Service was exceptional. I had a problem selecting a wig, that was right for me, and help came timely with detailed explanations. There were plenty of options available to me that fit my needs. The products purchased were well made. I am a satisfied customer, and I will certainly purchase from Jaliza again.

5 de agosto de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

Hi, dear Linda,
We’re truly honored to have you as our valued returning customer and deeply grateful for your continued trust—it means a lot to us. Your kindness has touched us throughout our service. We hope you continue to shine even brighter wearing our wigs! Wishing you happiness every day!

Avaliado com 5 de um total de 5 estrelas

I received it on Friday

I received it on Friday, it's absolutely beautiful. I will definitely purchase another wig.

7 de agosto de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

Hi, dear Ava. It’s truly a joy to know you love our wigs! Thank you so much for your support. Trust us, we will keep working to make you even more satisfied!

Avaliado com 5 de um total de 5 estrelas

The best braiding wigs ever!!!!

I just want to say God Bless the wonderful people who make such wonderful and amazing wigs. I just received my second braided wig and I'm so so very pleased ☺️ Thank you so much!!! Will be ordering my 3rd one will soon.. everyone please go to there website and order up...

8 de agosto de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

Dear Elisha,
Wow, we’re really happy to receive such a high compliment from you! Trust us, we will always strive to keep you satisfied!

Avaliado com 5 de um total de 5 estrelas

Outstanding Customer Service

This was my first time purchasing a Jaliza unit. I wanted to have braids for a vacation and needed an option that saved me time and money. I have enjoyed my box braids with the ability to switch up if it’s too hot.

Also, the level of Jaliza customer service and support is next level. They are attentive and willing to address issues and concerns to the satisfaction of their customers. Their responses are prompt and their shipping is fast too!

8 de agosto de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

Hi, dear Rose. We’re happy our wigs meet your styling needs, and we’re honored you’re satisfied with our customer service. Please keep choosing our wigs and become the queen of versatile looks!

Avaliado com 5 de um total de 5 estrelas

I cannot give a review on the wig, but I can for customer service

I cannot give a review on the wig. I never received it. I ordered it in June, but never got it. The shipping was terrible. However, customer service was excellent. They always responded to my emails with an effort to help solve my issue. They investigated and resent the order. I never got that one either. They were very polite in their responses. They did issue a refund.

28 de junho de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

Dear Auttia,
Hi, good afternoon. We’re glad you’re happy with our service and sorry for the issues during shipping. We’ll work hard to improve logistics so your wigs arrive smoothly in the future. Thank you so much for your support!

Avaliado com 5 de um total de 5 estrelas

Happy customer

I always wanted a beautiful braided unit, that is true to picture. After years of looking i found JALIZA Store and what a different. My unit is absolutely beautiful, soft,gorgeous colors, fits perfectly! Im very impressed and so happy. Thank you!

6 de agosto de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

Hi, dear Princella

We're so happy you chose us in the end! Your support truly means a lot to us. We’ll keep working hard to bring every customer wigs that help them feel more beautiful and confident!

Wishing you a day full of happiness and joy!

Avaliado com 5 de um total de 5 estrelas

This company is top notch

This company is top notch. I have purchased 2 units. The quality and service was excellent. I am a happy customer who will be back.

6 de agosto de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

Hi, dear Margaret

Thank you so much for continuing to choose us! Trust us — our wigs will always meet your expectations. We truly look forward to serving you again next time!

Avaliado com 5 de um total de 5 estrelas

These units are extremely realistic

These units are extremely realistic. So far, I have ordered three of these units. I absolutely love them. Great job! 🥰

4 de agosto de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

Hi! Thank you so much for your kind review and continued support! We're truly happy that our wig helps you feel more confident and beautiful!

Avaliado com 5 de um total de 5 estrelas

BOHO locs

Jalisa product and customer service is 5 stars plus.
Every service encounter have been promptly resolved and professional. Jalisa goal is to make us naturally beautiful. They’re 💯!
I’m a very happy satisfied customer.
Thank you-Jalisa!!! 💕

11 de julho de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

Hi, dear Janice. Thank you so much for being happy with our wig and our service. We’re truly honored by your kind words!

Avaliado com 5 de um total de 5 estrelas

This company is five star

This company is five star. They have accommodated me from the beginning. They have great quality wigs and the customer service is top-tier. I’m happy this company exist. Thank you again for all of your help. I will continue to refer clients to your company.

9 de julho de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

Dear Chiquita, we truly appreciate your wonderful review and your support. We also look forward to serving you again next time!

Avaliado com 5 de um total de 5 estrelas

The hair is good

The hair is good, quality good,texture is good.
I love my new hair,it has given me my confidence back.
I finally feel like me again, it’s been years since I felt that way. Thank you for a wonderful product.

I saw where someone commented on the baby hairs and said it got nappy, well I have nappy hair, I lay it out, but when it gets nappy that’s natural. I love it, it’s more real.

23 de junho de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

Dear Darletta. We're so happy this wig helps you feel like yourself again! You must look absolutely radiant—thank you for trusting us!

Avaliado com 5 de um total de 5 estrelas

I love it!

My first order one of the wigs was too small. I contacted Jaliza and it was no problem to return and receive a refund. Before the return even happened I ordered another wig. On 7/2 I had the new wig installed and very pleased. It's beautiful! My hairstlyist who did the install was even impressed. I wish I could post the video. I'm cute! I'll be ordering again! Thank you!

2 de julho de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

Hi, dear Natasha. We're truly honored by your wonderful feedback! It brings us joy that you love the wig. Thank you for sharing the video - you look absolutely stunning in it!

Avaliado com 5 de um total de 5 estrelas

Company did take care of my problem…

Company did take care of my problem with the shipping, I shipped out another braided wig and I’m thankful that I received it. Wig is the bomb after my install and it’s not heavy at all

8 de junho de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

We are so glad that you are satisfied with our wig, dear.

Avaliado com 1 de um total de 5 estrelas

TERRIBLE COMPANY STAY AWAY!

Terrible company! Stay away. I ordered a wig on May 30th, Today is June 20th still haven’t gotten it. Tried to track it but was given a FAKE TRACKING NUMBER. It’s been at the same location since the day I placed my order. It’s not even moving along. I want my money back! They refuse to work with me or give me my money but gave me a discount to place a new order! Nah they are not about to SCAM ME TWICE!

20 de junho de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

We sincerely apologize for the inconvenience. Please contact our customer service with your order number, and we'll resolve this for you promptly.

Avaliado com 4 de um total de 5 estrelas

My recently purchased wigs

I purchased two Jaliza wigs from Amazon. I bought the Boho style with human and synthetic hair. I must say they looked fantastic at a couple of events I attended. Both wigs were full of volume and the colors were exactly as advertised. They complemented my skin tone really well especially for the summer season.I did have to return one wig for a replacement but the customer service team was super helpful throughout the process. Overall it was a pleasant experience.

8 de maio de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

We sincerely apologize for this situation and will strive to improve our products. Please feel free to contact us - we'll be happy to process your refund.

Avaliado com 5 de um total de 5 estrelas

I received my beautiful braided wig…

I received my beautiful braided wig within one week! I kid you not! I tried it on just to see how it look on and if it was heavy. Well the unit looks great on and it was not heavy it all. I definitely recommend this company.

4 de junho de 2025
Avaliação não solicitada
logotipo da JALIZA

Resposta da JALIZA

Thank you so much for choosing JALIZA. It's truly our honor to serve you!

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