I discovered James online shop couple of years ago and I can honestly state, I was so impressed with the whole experience of ordering and their return/refund policy. His collection never fails to... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I discovered James online shop couple of years ago and I can honestly state, I was so impressed with the whole experience of ordering and their return/refund policy. His collection never fails to... Ver mais
A empresa respondeu
Wow, that linen outfit is an absolute showstopper on me! It’s like it was tailor-made for me— The design screams effortless style as I always get from j Lakeland...my wardrobe just got a major glow... Ver mais
Size is smaller than the printed dimensions and since I purchased the coat during sale - exchange wasn't possible. Plus you left the large tag stuck on the coat which I will need to go to a store to g... Ver mais
I want to thank Nina from the Birmingham Mailbox store for helping me find the perfect birthday present for my wife. The product is of such high quality and Ninas non pushy customer service made me fe... Ver mais
A empresa respondeu
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

Resposta da James Lakeland
Ive tried to contact jameslakeland 3 times at onlineshop@jameslakeland dot net on Dec 13 and twice on Dec 14th. My order was placed on Dec 13th. Id be happy to discuss my issues and attempt resolution if anyone were to reach out to me.

Resposta da James Lakeland
The blouse sent was really badly stitched around the collar. It should never have been sent out. Very disappointing. Had to return it. Unlike James Lakeland to be so shoddy

Resposta da James Lakeland
The coat is beautiful but it came with a hole in the pocket.

Resposta da James Lakeland
Good site . Quick efficient service and delivery.
Lovely trousers and fit but a bit expensive if full price

Resposta da James Lakeland
Easy to use web site. Prompt service and good delivery service. Would recommend.

Resposta da James Lakeland
Lovely good quality dress delivered within a few days of ordering. Very pleased

Resposta da James Lakeland
I discovered James online shop couple of years ago and I can honestly state, I was so impressed with the whole experience of ordering and their return/refund policy.
His collection never fails to impress and is simply luxurious.
Having met him in person tonight I was impressed with his kindness and generosity.
I would recommend his on line shop to anyone who is interested in owning his luxurious and perfectly tailored garments.
Tazneem

Resposta da James Lakeland
I would definitely shop on line with james Lakeland because it was a swift delivery considering I live in the Chanel islands , also good products on offer and quality aswell

Resposta da James Lakeland
Well very poor thin material ,linen but looks like a old rag.very dissapointing,not usual quality.

Resposta da James Lakeland
I want to thank Nina from the Birmingham Mailbox store for helping me find the perfect birthday present for my wife. The product is of such high quality and Ninas non pushy customer service made me feel like I was shopping with a friend. My wife loved the coat and I will defiantly be back again.

Resposta da James Lakeland
Well done Suzie and James. You are experts at judging sizes and colours and tastes to suit and really care about your customers looking and feeling great and walking out of your shops with a genuine smile.
Thank you for your expertise, taste and love xxxxx

Resposta da James Lakeland
The parcel arrived beautiful packaged The dress beautiful and well made Unfortunately it was too tight across my bust and that made the dress fall unevenly Retuning was so easy compared to other sites

Resposta da James Lakeland
I needed to,do a return as the shirt was not suitable for me
It would be better if a returns label is sent with purchase as we do not all have printers to print our own label

Resposta da James Lakeland
Bought the most gorgeous dress from James Lakeland! The service was amazing, staff were so lovely and kind. My wardrobe is full of James Lakeland and I need to add more! Would definitely recommend

Resposta da James Lakeland
the best trousers ever! i have shopped here for many years and these are the only trousers that fit me perfectly honetsly they make me feel so confident. The service is also fabulous the workers helped me find what was best for me and i was not afraid to ask for help.

Resposta da James Lakeland
I have shopped at Hoopers and then your Wilmslow shop for a number of years, but unfortunately this last year the shop has been full of last year’s item with only a few new styles added consequently I has bought fewer clothes and have been disappointed because there have been no exciting items on your rails. Also, I have on several occasions found the shop price to be more expensive than your online price!!

Resposta da James Lakeland
Excellent service. Prompt delivery. Love both dresses. Never fail to please me when I open the package. Beautifully designed and stylish.

Resposta da James Lakeland
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.