I discovered James online shop couple of years ago and I can honestly state, I was so impressed with the whole experience of ordering and their return/refund policy. His collection never fails to... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I discovered James online shop couple of years ago and I can honestly state, I was so impressed with the whole experience of ordering and their return/refund policy. His collection never fails to... Ver mais
A empresa respondeu
Wow, that linen outfit is an absolute showstopper on me! It’s like it was tailor-made for me— The design screams effortless style as I always get from j Lakeland...my wardrobe just got a major glow... Ver mais
Size is smaller than the printed dimensions and since I purchased the coat during sale - exchange wasn't possible. Plus you left the large tag stuck on the coat which I will need to go to a store to g... Ver mais
I want to thank Nina from the Birmingham Mailbox store for helping me find the perfect birthday present for my wife. The product is of such high quality and Ninas non pushy customer service made me fe... Ver mais
A empresa respondeu
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I met James in his flagship London store. He was absolutely delightful, as was his daughter who manages the store.
Beautiful clothes, great attention to detail and a surprisingly low cost. I subsequently ordered more clothes on line.
you didint reply to email
one of the dresses i ordered was not available
It says on website that free next day delivery if spend enough, but when come to checkout, there is a charge
Need to return the dress , loved the colour, really wanted the navy blue dress but it was out of stock, however this one would have been fine had it not been faulty! The left sleeve wasn’t sewn in properly when I put the dress on it was all wrinkly, also the neck should have been a v neck , it was off centre and the left side was round!
Very disappointed with the quality of the coat I bought in Jan24, the lining ripped and outside has gone bobbly. Tried to email them but no response, eventually spoke to a lady who was v rude to me and no help whatsoever. Issue still unresolved and I won't be buying from them again.
Website easy to use and order came quickly. The jumper was lovely. Soft and comfortable, And the size was perfect.
Good, prompt delivery. I love the design of the jacket; just a little disappointed at the quality for the price. Lining needs stitching back at cuff, so it doesn’t extend.
Good communication with the delivery so I was home when delivered. Also prompt return of money after returning the blouse.
I initially got a size 18 - which fitted but was tight so I returned it and ordered a size 20. The 20 wouldn't even go on me! As it's an overhead blouse without front opening, I would have torn the blouse had I persisted.
The underarm to underarm measurement is 15 inches - so definitely not a 20.
My question is: how can a size 20 be evne smaller than the 18? I usually fit a 16 to 18.
The coat it is just perfect feat me very nice size as well
The item wasn't as good as I expected. heats up patchily, the control is counterintuitive and it is difficult to unplug, but I decided to keep it. Getting a proper receipt out of them was a real struggle, no explanation as to why they didn't send one automatically. A company best avoided.
Bought a scarf as a Christmas present for my wife on the 14th December. Upon opening on Christmas day, my wife wasn't sure about the style. I then checked the Returns Policy - 14 days! Absolute joke for the Christmas period. Will not be shopping here again. 14 days?!
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.