Japanese Melody Avaliações 

181
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I s... Ver mais

Avaliado com 5 de um total de 5 estrelas

The item is exactly as described and shown in the website photo. The bracelet is beautiful, well made and exactly what I was looking for. The item was initially out of stock which you communicated in... Ver mais

Avaliado com 3 de um total de 5 estrelas

Great color, great shape. Much smaller diameter than expected. Too small. The elastic string is already stretching, leaving gaps. I would not reorder. I found it impossible to tell the size of the sto... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We absolutely love my husbands ring. It is good quality brushed metal with a wood grain on the interior which he loves since he’s a carpenter. Also the price tag is unmatched, we were quoted $1500-200... Ver mais

Detalhes da empresa

  1. Fabricante de jóias

Escrito pela empresa

Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

181 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 62% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(181)

110 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

10s all around!

The process from ordering to delivery was seamless. The ring came in such wonderful and secure packaging, along with a certificate of authenticity. Wonderful experience from start to finish.

7 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality product.

The item is exactly as described and shown in the website photo. The bracelet is beautiful, well made and exactly what I was looking for.
The item was initially out of stock which you communicated in a timely fashion. Your customer service was excellent in working with me to get my item.

9 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very pleased with purchase .....

My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I stayed the course and received updates over the 2-week period which again I thought there was great communication which is often rare. I received my piece and love it. Well put together (quality) and the clasp is excellent as it slides verses clips. Makes the clip smooth so no agitation to my wrist as some do make me itch since I have sensitive skin. Overall, extremely pleased. Thank you!

11 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst customer service

Worst customer service. Returned it to change from a M to L. Had to pay for return shipping back and then again to me, whole process took right at 2+ weeks. Too many companies that want your order. Never again with this company.

11 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely love my Sakura Ring

Absolutely love my Sakura Ring! I chose it as my wedding band for my wedding on November 13, 2026, and I couldn’t be happier with it. The design is beautiful, unique, and even better in person. I especially love the Japanese-inspired style and the purple interior—it makes the ring feel personal and different from a traditional wedding band. I’m proud that this will be the ring I wear when I marry my fiancée. Thank you, Japanese Melody! 10/10 experience and definitely worth it. 💍🌸🖤💜

10 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I purchased a bracelet and I am very…

I purchased a bracelet and I am very happy with the quality. I consider this to be an ann excellent quality item, and I wasn’t sure what to expect which made it a great surprise. I’m looking at their other items and would buy again.

5 de setembro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Bracelet did not fit

Bracelet did not fit, hopefully return goes well with shipping larger size

25 de agosto de 2026
Avaliação não solicitada
logotipo da Japanese Melody

Resposta da Japanese Melody

Hi Mike, we’re sorry the first size wasn’t the right fit. Our team will take care of your exchange and ensure the larger bracelet is sent promptly.

— Japanese Melody

Avaliado com 2 de um total de 5 estrelas

Attractive But Clasp Was Too Small

The bracelet was attractive but the clasp was very small and not manageable for me as a man with large hands. I even bought a tool to try to assist but could not do it with that, either. I have returned it and will be looking for a different bracelet that has a magnetic clasp.

22 de agosto de 2026
Avaliação não solicitada
logotipo da Japanese Melody

Resposta da Japanese Melody

Hi Michael, we’re sorry the clasp wasn’t manageable for you. It was functioning as designed, and we also offer other bracelet styles with magnetic clasps. Please feel free to contact us - we’d be happy to help you find one.

— Japanese Melody

Avaliado com 5 de um total de 5 estrelas

The quality is exceptional!

The quality, craftsmanship and feel of the bracelet is excellent. I put it on and hardly feel it’s on until someone complements me on it. Looks great on. The order took just a bit longer to receive because of not available but customer service was great. I was kept informed of the status and once received, it was worth the wait. I will treasure this bracelet. Thank you very much.

25 de agosto de 2026
Avaliação não solicitada
logotipo da Japanese Melody

Resposta da Japanese Melody

Thank you, Manny. We’re delighted the bracelet was worth the wait and hope you treasure it for many years to come.

— Japanese Melody

Avaliado com 5 de um total de 5 estrelas

Very nice piece

Very nice piece. Great communication and shipping.
Will be purchasing additional items from this team.

17 de agosto de 2026
Avaliação não solicitada
logotipo da Japanese Melody

Resposta da Japanese Melody

Dear Tim, we truly appreciate your kind words and look forward to welcoming you back.

— Japanese Melody

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