Japanese Melody Avaliações 

182
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

My piece did not arrive. I needed it for a proposal and it got returned even though I gave the correct address. That may not be their fault, however the response time was lagging for a time sensitive... Ver mais

Avaliado com 5 de um total de 5 estrelas

My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely love my Sakura Ring! I chose it as my wedding band for my wedding on November 13, 2026, and I couldn’t be happier with it. The design is beautiful, unique, and even better in person. I espe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The item is exactly as described and shown in the website photo. The bracelet is beautiful, well made and exactly what I was looking for. The item was initially out of stock which you communicated in... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de jóias

Escrito pela empresa

Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

182 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 88% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(182)

111 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

First order was wrong size (my fault)

First order was wrong size (my fault). They were easy to work with on exchange. My new bracelet fits perfect and really looks good. Excellent craftsmanship and quality. I highly recommend their products.

28 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I rarely write reviews

I rarely write reviews, but this company truly deserves one. The bracelet I ordered was absolutely beautiful and exceeded my expectations in person. Not only was the craftsmanship amazing, but their customer service was exceptional as well.

There was an inventory issue with my original order, and instead of brushing it off, they took accountability, waived the expedited shipping fee, and even included an additional bracelet as a thoughtful gesture. They went above and beyond to make sure I was happy with my purchase, and that level of care is hard to find these days.

You can tell they genuinely care about their customers and the quality of their products. I would absolutely order from them again and highly recommend them to anyone looking for something meaningful and beautifully made.

29 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent

Fast shipping. Great communication. It seems like an excellent well made bracelet. I can’t wait to give it to my husband for our 10th anniversary! Thank you so much! 😊

2 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great people & great Piece

Great people to online business with, talented, responsive…the piece is perfect for the 36 yr old man I gifted it to. He & my daughter said, ”It’s So Shane!” “Love the bracelet!”

27 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

FABULOUS BRACELET!!

FABULOUS BRACELET!!
Loved the styling and the item arrived in good time in a handsome container which is useful for future storage….if you ever take it off!! Would purchase again from this company!

24 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Beautiful ring

Beautiful ring; my fiance loves it! Ordering and delivery was quick and easy, and the quality is excellent.

2 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

10/10 Experience

I cannot express how much I adore this bracelet. The onyx beads ground me and compliment so many of my outfits. Not only did you deliver a product that matches yours advertisement, you’ve impressed me so much that I will continue to shop and purchase through you in the future.

1 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bracelet is wonderful quality … above…

Bracelet is wonderful quality … above expectations. Only thing I would do differently is I would order a special engraving on the gift box. Box is great but the word I chose “love” was on a small little silver colored rectangles glued onto the box. It looked like it should have been a $3 up charge tops (instead of the $25 charge.)

1 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Communication was excellent

Communication was excellent. Quality exceeded my expectations. The engraved leather box made it even more unique as a special birthday gift for my friend.
I highly recommend Japanese Melody! Their work is exceptional.

1 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Extremely Happy

The men’s bracelet is exactly as I hoped it would be. The design is very nice and the bracelet is well made. Even the box that it came in is just beautiful. We chose to have the box engraved to make it personal. It was very easy to order and arrived quickly.

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast delivery and the rings fit true to…

Fast delivery and the rings fit true to size. They are beautiful. So happy with them.

26 de março de 2026
logotipo da Japanese Melody

Resposta da Japanese Melody

Thank you, Amy.

We’re glad the rings arrived quickly and fit as they should.
That balance of form and comfort is something we pay close attention to.

Enjoy them in good moments.
— Japanese Melody

Avaliado com 5 de um total de 5 estrelas

The item was delivered on time for the…

The item was delivered on time for the birthday celebrant. He loves it very much especially the lava rock. It’s very well made.

1 de abril de 2026
logotipo da Japanese Melody

Resposta da Japanese Melody

Thank you, Rapunzel.

We’re pleased it arrived in time for the occasion.
And that the piece — especially the lava stone — was well received.

It’s always meaningful to be part of a gift like this.

— Japanese Melody

Avaliado com 5 de um total de 5 estrelas

I had been searching for months for the…

I had been searching for months for the perfect ring for our ceremony. I just happened to be deep into research and came across Japanese Melody. I LOVE IT! The ring is very well crafted. It was packaged with care and came with a certificate for authenticity. I appreciated all of the details and it’s beautiful. Also, it shipped pretty fast. I felt so good about making this choice. No regrets at all.

1 de abril de 2026
logotipo da Japanese Melody

Resposta da Japanese Melody

Thank you, Shaniqua.

We understand how much thought goes into choosing a ring for a ceremony.
It means a great deal to know this one felt right — in its craftsmanship, its details, and how it arrived.

We also appreciate you sharing your experience with sizing.
That kind of care in choosing often makes all the difference.

Wishing you a beautiful ceremony ahead.

— Japanese Melody

Avaliado com 5 de um total de 5 estrelas

Very responsive

Very responsive. Great product.

28 de março de 2026
logotipo da Japanese Melody

Resposta da Japanese Melody

Thank you, Caroline.

We’re glad the experience felt smooth and the piece met your expectations.

— Japanese Melody

Avaliado com 5 de um total de 5 estrelas

We love it! + 5-star Service!

I purchased the TAKUMI - Whiskey Oak Ring which came with a free bracelet upon purchase. My husband and I absolutely love what we received. Both the ring and bracelet were such high quality and beautiful, and my husband especially loves the gorgeous ring box it comes with (the bracelet also came with its own box and not just a small cloth drawstring bag, which is a big plus). But that's not the only thing that made us give Japanese Melody 5 stars. Their care team is amazing, supportive, and quick. The usual bracelet that comes with this ring was unavailable, and Akira with the Care Team reached out to offer a different bracelet or another one of our choosing, also including a size guide. I picked one and received prompt replies and continuous offered support regarding our order.

For the ring sizing, I did not use their size guide. Since this was an online purchase, I was anxious to get the correct ring size, even though they offer free exchanges for the size. Instead, we bought a cheap ring sizing kit and used that. I did compare with the size guide from their website, but I found it was a little off from what we measured with our kit. However, the size I got from our kit ended up being perfect.

Overall, I am extremely satisfied with the service, the ring, and the bracelet. I've already recommended this company to friends. Thank you so much!

17 de março de 2026
Avaliação não solicitada
logotipo da Japanese Melody

Resposta da Japanese Melody

Thank you, Melissa.

Your words reflect exactly the kind of experience we aim to create — not only in the piece itself, but in the way it is delivered and supported.

We’re especially glad our team could assist you thoughtfully along the way.

And thank you as well for sharing your sizing approach — it’s a valuable note for others.

We truly appreciate your recommendation.

— Japanese Melody

Avaliado com 5 de um total de 5 estrelas

Beautiful product!

Gorgeous wedding bands!

5 de março de 2026
logotipo da Japanese Melody

Resposta da Japanese Melody

Thank you, Phillip.

We’re glad the bands found their place with you.

— Japanese Melody

Avaliado com 5 de um total de 5 estrelas

Top Notch Experience

Easy to order, quick shipping, great communication

5 de março de 2026
logotipo da Japanese Melody

Resposta da Japanese Melody

Thank you, Kristina.

We’re pleased the process felt clear and the delivery met expectations.

— Japanese Melody

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