My piece did not arrive. I needed it for a proposal and it got returned even though I gave the correct address. That may not be their fault, however the response time was lagging for a time sensitive... Ver mais
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Veja o que dizem as avaliações
My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I s... Ver mais
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Absolutely love my Sakura Ring! I chose it as my wedding band for my wedding on November 13, 2026, and I couldn’t be happier with it. The design is beautiful, unique, and even better in person. I espe... Ver mais
A empresa respondeu
The item is exactly as described and shown in the website photo. The bracelet is beautiful, well made and exactly what I was looking for. The item was initially out of stock which you communicated in... Ver mais
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Detalhes da empresa
Escrito pela empresa
Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.
Informações de contato
312 W. 2nd St #2382, WY, 82601, Casper, Estados Unidos
- hello@japanese-melody.com
- japanese-melody.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
First order was wrong size (my fault)
First order was wrong size (my fault). They were easy to work with on exchange. My new bracelet fits perfect and really looks good. Excellent craftsmanship and quality. I highly recommend their products.
I rarely write reviews
I rarely write reviews, but this company truly deserves one. The bracelet I ordered was absolutely beautiful and exceeded my expectations in person. Not only was the craftsmanship amazing, but their customer service was exceptional as well.
There was an inventory issue with my original order, and instead of brushing it off, they took accountability, waived the expedited shipping fee, and even included an additional bracelet as a thoughtful gesture. They went above and beyond to make sure I was happy with my purchase, and that level of care is hard to find these days.
You can tell they genuinely care about their customers and the quality of their products. I would absolutely order from them again and highly recommend them to anyone looking for something meaningful and beautifully made.
Strong quality
Strong quality. Fits well. Arrived on time. I will buy more.
Excellent quality and great purchasing experience.
Item was enter than in the photos and the quality is outstanding. I will definitely be purchasing more items from Japanese Melody. Also, shipping was fast and tracking was provided.
Excellent
Fast shipping. Great communication. It seems like an excellent well made bracelet. I can’t wait to give it to my husband for our 10th anniversary! Thank you so much! 😊
Great people & great Piece
Great people to online business with, talented, responsive…the piece is perfect for the 36 yr old man I gifted it to. He & my daughter said, ”It’s So Shane!” “Love the bracelet!”
FABULOUS BRACELET!!
FABULOUS BRACELET!!
Loved the styling and the item arrived in good time in a handsome container which is useful for future storage….if you ever take it off!! Would purchase again from this company!
Beautiful ring
Beautiful ring; my fiance loves it! Ordering and delivery was quick and easy, and the quality is excellent.
10/10 would recommend!
Easy order and exchange process (ordered the wrong size originally) and the quality is excellent - my fiancé loves the bracelet!!
10/10 Experience
I cannot express how much I adore this bracelet. The onyx beads ground me and compliment so many of my outfits. Not only did you deliver a product that matches yours advertisement, you’ve impressed me so much that I will continue to shop and purchase through you in the future.
Bracelet is wonderful quality … above…
Bracelet is wonderful quality … above expectations. Only thing I would do differently is I would order a special engraving on the gift box. Box is great but the word I chose “love” was on a small little silver colored rectangles glued onto the box. It looked like it should have been a $3 up charge tops (instead of the $25 charge.)
Communication was excellent
Communication was excellent. Quality exceeded my expectations. The engraved leather box made it even more unique as a special birthday gift for my friend.
I highly recommend Japanese Melody! Their work is exceptional.
Extremely Happy
The men’s bracelet is exactly as I hoped it would be. The design is very nice and the bracelet is well made. Even the box that it came in is just beautiful. We chose to have the box engraved to make it personal. It was very easy to order and arrived quickly.
Fast delivery and the rings fit true to…
Fast delivery and the rings fit true to size. They are beautiful. So happy with them.

Resposta da Japanese Melody
The item was delivered on time for the…
The item was delivered on time for the birthday celebrant. He loves it very much especially the lava rock. It’s very well made.

Resposta da Japanese Melody
I had been searching for months for the…
I had been searching for months for the perfect ring for our ceremony. I just happened to be deep into research and came across Japanese Melody. I LOVE IT! The ring is very well crafted. It was packaged with care and came with a certificate for authenticity. I appreciated all of the details and it’s beautiful. Also, it shipped pretty fast. I felt so good about making this choice. No regrets at all.

Resposta da Japanese Melody
We love it! + 5-star Service!
I purchased the TAKUMI - Whiskey Oak Ring which came with a free bracelet upon purchase. My husband and I absolutely love what we received. Both the ring and bracelet were such high quality and beautiful, and my husband especially loves the gorgeous ring box it comes with (the bracelet also came with its own box and not just a small cloth drawstring bag, which is a big plus). But that's not the only thing that made us give Japanese Melody 5 stars. Their care team is amazing, supportive, and quick. The usual bracelet that comes with this ring was unavailable, and Akira with the Care Team reached out to offer a different bracelet or another one of our choosing, also including a size guide. I picked one and received prompt replies and continuous offered support regarding our order.
For the ring sizing, I did not use their size guide. Since this was an online purchase, I was anxious to get the correct ring size, even though they offer free exchanges for the size. Instead, we bought a cheap ring sizing kit and used that. I did compare with the size guide from their website, but I found it was a little off from what we measured with our kit. However, the size I got from our kit ended up being perfect.
Overall, I am extremely satisfied with the service, the ring, and the bracelet. I've already recommended this company to friends. Thank you so much!

Resposta da Japanese Melody

Resposta da Japanese Melody
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