JCB Phone Avaliações 92

O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Purchased JCB Tradesman 2F. Great phone, good price easy to set up. I had a query re ringtones, contacted JCB, responded in minutes & ended up calling me back to talk me through it. Great service & go... Ver mais

Avaliado com 3 de um total de 5 estrelas

Bought for an elderly lady who cannot use smart phones but wants to keep in contact with friends abroad using WhatsApp The WhatsApp interphase is awful, however it’s the best out there for a du... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The service was great very fast delivery and an excellent product still learning all the features on the phone and Android 14. I'll do a more thorough review later. I would like a good motorcycle moun... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

No complaint with the phone or the service given when purchased. Just disappointed it didn't come with a charger,just a lead. My opinion. It's like buying a wheelbarrow without a wheel.

Detalhes da empresa

  1. Loja de Celulares

Escrito pela empresa

The home of the JCB Toughphone, Tough Tablet and other JCB phone accessories. We pride ourselves on making your tech tougher and more rugged than you. JCB Phones, Tablets and Accessories will allow you to use your device worry free at all times. Free Delivery. Shop Now.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

92 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 85% das avaliações negativas

Normalmente leva mais de 1 mês para responder

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Avaliado com 5 de um total de 5 estrelas

JCB Phone & Charger Lead

Bought the tradesman jcb toughphone & charger lead (separate) More than happy with both items, Basic ! but at 61yrs. just what I want, works fine with my sim only deal (very inexpensive) with Sky Mobile, only need talk & text on A phone and this is 'ideal' along with a 'soft' case I bought locally, and a great Battery life & Signal.
Many Thanks
David Swann
North Nottinghamshire
Contact No. 07488345493

2 de fevereiro de 2026
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Resposta da JCB Phone

Hi David, thank you so much for your kind review we are so grateful that you took the time to share your feedback. Many thanks from the JCB Tough Phone Team.

Avaliado com 5 de um total de 5 estrelas

Words cannot describe.

One of the best tough phones I've had.... I got the thermal phone and yes it had a software issue....but JCB sorted it quick time and are still nice enough to email periodically to see how the new handset is. Keeping me up to date on updates and other tech news. Thank you so much RT and B

5 de fevereiro de 2026
Avaliação não solicitada
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Resposta da JCB Phone

Thank you so much for your review, we are always aiming to go over and above for our customers so we are glad you felt that we had done that with your experience of our brand. Many thanks from the JCB Tough Phone Team.

Avaliado com 5 de um total de 5 estrelas

Great phone

Great phone. Only grip is when setting up a bit slow. Very strong 💪

29 de dezembro de 2025
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Resposta da JCB Phone

Thank you so much for the valuable feedback, I will share this with the broader team. Kind regards the JCB Tough Phone Team.

Avaliado com 5 de um total de 5 estrelas

Easy to order online

Easy to order online. Delivered in promised time. Phone is simple and does what someone needs, intuitive menus, no gimmicks. Since it can float also good outdoors. Battery could be bigger but it has a very good indicator changing colours and USB C for charging. Very practical device.

29 de dezembro de 2025
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Resposta da JCB Phone

Thank you so much for the valuable feedback and review, we will share this with the NPD team. Many Thanks Amanda and the JCB Tough Phone Team.

Avaliado com 1 de um total de 5 estrelas

Not fit for purpose.

Unfortunately the plastic caddy is to flimsy i was unable to get my Sim card to fit without filling one of the edges, after trying to fit the Micro SD card for 30 minutes the card cracked.Customer Service was disgusting in all the emails between myself, saying that I was doing something wrong and that they have not encountered from other customers these problems. I had to send two screenshot of the Consumer Rights Act 2015 ,about I am dissatisfied with the mobile phone, eventually the gentleman agreed to that I could return it and get a full refund included the return postage.

1 de outubro de 2025
Avaliação não solicitada
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Resposta da JCB Phone

Sorry to hear that you did not have a great experience Arthur, we are always striving for 110% customer satisfaction so thank you for sharing your thoughts so we can aim to do better.
Many thanks the JCB Tough Phone Team.

Avaliado com 5 de um total de 5 estrelas

Straightforward transaction

Easy online ordering. The item arrived promptly and as described. I had a couple of questions afterwards and the customer service team answered everything very satisfactorily. Excellent experience. Thanks!

11 de novembro de 2025
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Resposta da JCB Phone

Thank you so much for sharing your valuable review, The JCB Tough Phone Team.

Avaliado com 5 de um total de 5 estrelas

JCB Basic Phone

ALL VERY GOOD THE PHONE WAS DELIVERED OVERNIGHT (AT NO EXTRA COST) WAS ABLE TO USE MY SKY-CONTRACTED SIM IN THE HANDSET, MY SAVED NUMBERS ALL AVAILABLE ON THE HANDSET, GREAT BATTERY LIFE, BASIC PHONE {BUT THIS IS WHAT I WANTED} ALL VERY GOOD,ALTHOUGH IT WAS A 'VIRTUAL' CHAT TO MY SUPPLIER, THEY ALL SEEMED VERY NICE AND PROFESSIONAL.
THANK-YOU
DAVID SWANN
NTHH. NOTTINGHAMSHIRE
CONTACT No. 07488345493

11 de novembro de 2025
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Resposta da JCB Phone

Thank you so much for sharing your valuable review much appreciated, The JCB Tough Phone Team.

Avaliado com 5 de um total de 5 estrelas

Arrived next day

Arrived next day
Good communication

9 de outubro de 2025
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Resposta da JCB Phone

Thank you so much for sharing your valuable review, we really appreciate you taking the time to do this. The JCB Tough Phone Team.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I seem to keep breaking phones. I was looking at these phones but had a few queries the customer services replied to my emails straight away and were very helpful. I bought the phone and so far it's working, easy to use and robust.

29 de setembro de 2025
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Resposta da JCB Phone

Thank you so much for sharing your valuable review, The JCB Tough Phone Team.

Avaliado com 2 de um total de 5 estrelas

A very very very basic phone

A very basic phone - user manual very poor - the phone was difficult to use. I could not find out how to use punctuation marks in text messages etc

29 de agosto de 2025
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Resposta da JCB Phone

Sorry that you were not fully satisfied with your talk and text device. Thank you so much for sharing your valuable review. We will share it with the product team, The JCB Tough Phone Team.

Avaliado com 5 de um total de 5 estrelas

Good value, perfect fit.

My phone cover arrived on time, fitted perfectly, felt comfortable in the hanf and appears to offer very good protection.

26 de agosto de 2025
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Resposta da JCB Phone

Thank you so much for sharing your valuable review, The JCB Tough Phone Team.

Avaliado com 1 de um total de 5 estrelas

Two weeks and still no receipt for the…

Two weeks and still no receipt for the phone after requesting it on two occasions

10 de julho de 2025
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Resposta da JCB Phone

Thank you so much for sharing your valuable review, sorry if we were slow on the admin side as a small but growing brand, we are always striving for fast delivery and 110% customer satisfaction. The JCB Tough Phone Team.

Avaliado com 3 de um total de 5 estrelas

Bought for an elderly lady who cannot…

Bought for an elderly lady who cannot use smart phones but wants to keep in contact with friends abroad using WhatsApp

The WhatsApp interphase is awful, however it’s the best out there for a dumb phone infact. I think it’s the only solid dumb phone that I can find.
She does find it difficult, I’m just praying that she gets better at using it.

It’s a shame mobile phone makers don’t consider the generation who struggle with modern technology

10 de julho de 2025
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Resposta da JCB Phone

Hi Matt, thank you for your feedback we will share it with our NPD team. Kind Regards the JCB Tough Phone Team.

Avaliado com 5 de um total de 5 estrelas

Great phone

Great phone, great customer service, nothing too much trouble for them. Only snag I bought it for my husband as a work phone but when it arrived, I couldn’t get it to work. They were really helpful and sent a new one out and paid returns to send it back. Second one didn’t work either. Realised it didn’t work with a Smarty SIM card but works fine with O2, as my husband has two phone. We swapped sims. Sorted. Will just say don’t buy if you have a smarty sim. They are working on solving the issue. My husband hates smart phones and has always used a JCB for work, he says he finds them simple to use and loves it.
Thanks guys for being kind, honest and caring. Not many companies like this these days.

9 de junho de 2025
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Resposta da JCB Phone

Thank you so much for sharing your valuable review, we are so glad that our company values came across strongly in your interactions with us. Thanks again the JCB Tough Phone team.

Avaliado com 5 de um total de 5 estrelas

Roy at JCB Phones went above and beyond…

Roy at JCB Phones went above and beyond to help me choose the right Tradesmen phone, excellent service.
Thank you.

10 de junho de 2025
Avaliação não solicitada
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Resposta da JCB Phone

Thank you so much for sharing your valuable review, we really appreciate you taking the time to leave it. The JCB Tough Phone Team.

Avaliado com 5 de um total de 5 estrelas

helpfull

easy to order, helpfull web chat with employee

12 de junho de 2025
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Resposta da JCB Phone

Thank you so much for sharing your valuable review, The JCB Tough Phone Team.

Avaliado com 1 de um total de 5 estrelas

Quite Possibly The Worst Phone Ever

I ordered this phone as a replacement for my 8” year old Dad - he previously had a CAT phone but it wasn’t 4G so was slowly stopping working. We may as well have kept that phone as it would have been just as useful!

There is nothing simple about this phone, at all. You can’t dial out easily, it makes you go through the contacts list first. The buttons are all displaced, no button actually means what you think it does and it’s probably for the best that it’s an indestructible phone because using it makes you want to throw it across the room!

27 de maio de 2025
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Resposta da JCB Phone

Thank you for your feedback we have passed this on to the product team. Many thanks The JCB Tough Phone Team.

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