The whole process of buying online a mobile phone for an elderly friend to use in the case of emergencies was very simple. Unfortunately having unpacked the phone and setting it all up in advance of... Ver mais
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Veja o que dizem as avaliações
This phone was bought for my brother, who is 88yrs old. He was able very quickly to master the basics and was making a call within a short time. Highly recommended to anyone who is elderly and requir... Ver mais
A empresa respondeu
Excellent service, fast delivery, great phone. Ideal for my wife who is hard earing and has trouble with her fingers. Well Done!
A empresa respondeu
Does not have the Portuguese language or portuguese special characters for writing. Cannot install basic apps from aptoide. Sound quality is terrible. Screen light is painful on the eyes.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Buy Big Button Phones and Easy to Use Phones for Seniors, the Elderly, Visually impaired and Hard of Hearing.
Informações de contato
TTfone Unit A3 Lea Road Trading Estate, Lea Road , EN9 1AE, Waltham Abbey , Reino Unido
- 03303330819
- info@ttfone.com
- ttfone.com
4,3
Excelente
616 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 86% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Excellent service
Excellent service, fast delivery, great phone. Ideal for my wife who is hard earing and has trouble with her fingers. Well Done!
30 de maio de 2026
Resposta da TTfone
Thank you for your wonderful feedback. We’re delighted to hear that you were pleased with our service, fast delivery, and the phone.
It’s especially rewarding to know that it has been a great fit for your wife, helping to meet her needs with its ease of use and accessibility.
Thank you for your kind words and support.
— TTfone Team
The whole process of buying online a …
The whole process of buying online a mobile phone for an elderly friend to use in the case of emergencies was very simple. Unfortunately having unpacked the phone and setting it all up in advance of giving it to him, he passed away suddenly at home, following a severe stroke a month earlier and I presume I will not be able to return the item as it was a re-conditioned phone?
1 de junho de 2026
Resposta da TTfone
Thank you for your feedback. We are deeply sorry to hear of your friend's passing, and we extend our sincere condolences to you during this difficult time.
Please don't hesitate to contact our customer service team directly. We'll be happy to review your order and provide you with the relevant returns instructions.
— TTfone Team
Great service
Great service, everything smooth like butter
16 de junho de 2026
Avaliação não solicitada
Resposta da TTfone
Thank you for your kind feedback. We’re delighted to hear that you had a great experience and that everything went smoothly.
We truly appreciate your support.
— TTfone Team
Phone terrible quality but customer…
Phone terrible quality but customer service was excellent
1 de junho de 2026
Resposta da TTfone
Thank you for your feedback. We’re sorry to hear that the phone did not meet your expectations. However, we’re delighted to know that you were pleased with the support provided by our customer service team.
We appreciate your comments and thank you for taking the time to share your experience.
— TTfone Team
Goeie klantenservice en snelle levering…
Goeie klantenservice en snelle levering (binnen 5 dagen)
27 de maio de 2026
Resposta da TTfone
Thank you for your kind feedback. We’re delighted to hear that you were pleased with our customer service and fast delivery.
We truly appreciate your support.
— TTfone Team
--------------Translation----------------
Bedankt voor uw vriendelijke feedback. We zijn blij om te horen dat u tevreden bent over onze klantenservice en de snelle levering.
Wij waarderen uw steun enorm.
— TTfone Team
Resposta da TTfone
Thank you for your feedback. We’re delighted to hear that everything went smoothly and without any problems.
Thank you for choosing TTfone, and we truly appreciate your support.
— TTfone Team
This phone was bought for my brother
This phone was bought for my brother, who is 88yrs old. He was able very quickly to master the basics and was making a call within a short time. Highly recommended to anyone who is elderly and require simplicity of use. Also, delivery was very prompt.
27 de maio de 2026
Resposta da TTfone
Thank you for your kind feedback. We’re delighted to hear that your brother was able to quickly get to grips with the phone and start using it with confidence.
It’s wonderful to know that the simplicity of the phone has been beneficial, and we’re also pleased that you were happy with the prompt delivery.
Thank you for your recommendation and support.
— TTfone Team
Great Little phone especially for a non…
Great Little phone especially for a non savvy tech. Everything clear. One problem it did not take the large sim from my old phone so had to have a new number good service and price
12 de maio de 2026
Avaliação não solicitada
Resposta da TTfone
Thank you for your kind feedback. We’re delighted to hear that you found the phone clear and easy to use, especially for someone less familiar with technology.
We appreciate your comments regarding the SIM card size and are pleased that overall you were happy with the service and value.
— TTfone Team
Excellent website with videos and clear…
Excellent website with videos and clear explanations.
Very rapid delivery with clear paper instructions.
I am delighted with this little phone where everything is clear.
22 de abril de 2026
Resposta da TTfone
Thank you for your kind feedback. We’re delighted to hear that you found our website, videos, and instructions clear and helpful, and that you were pleased with the rapid delivery.
It’s wonderful to know that you’re enjoying the phone and finding everything easy to use.
— TTfone Team
Prompt professional company!
I ordered a phone for my elderly mother & it arrived promptly, after going through the functions, found it not suitable for her to manage. I contacted the customer services & they were very helpful. Upon receiving my returned phone a refund was placed back into my account.
I can only recommend their efficiency!
8 de maio de 2026
Resposta da TTfone
Thank you for your kind feedback. We’re pleased to hear that you were happy with the prompt delivery and the support provided by our customer service team.
Although the phone was not suitable for your mother’s needs, we’re glad the return and refund process was handled smoothly. We truly appreciate your recommendation.
— TTfone Team
Snelle service
Snelle service, had een returned ttfone970 besteld, bij levering stond 10 tot 12 dagen. Hij was er binnen 3 :)
27 de abril de 2026
Resposta da TTfone
Thank you for your kind feedback. We’re delighted to hear that your TT970 arrived much sooner than expected and that you were pleased with the service.
— TTfone Team
----------------Translation---------------
Bedankt voor uw vriendelijke feedback. We zijn blij om te horen dat uw TT970 veel sneller dan verwacht is aangekomen en dat u tevreden bent met onze service.
— TTfone Team
used them twice and I would definitely recommend
TTfone provide simple phones ideal for the older generations. I have now used them twice and the delivery has been very quick, the website easy to use and when I had cause to contact them months after the original purchase with a question, them immediately responded.
27 de abril de 2026
Resposta da TTfone
Thank you for your kind feedback and continued support. We’re delighted to hear that you’ve had positive experiences with us and that you found the phones, delivery, website, and customer support helpful.
We truly appreciate your recommendation.
— TTfone Team
Resposta da TTfone
Thank you for your kind feedback. We’re delighted to hear that you find the phone easy to use.
— TTfone Team
Excellent phone support when I called for help
I was very impressed with the customer service given when I telephoned for help. I have poor hearing and this often makes phone support tricky. But the lady I spoke to listened well, spoke clearly and went out of her way to be helpful to me. It was such a pleasant change from many of the calls I have made to other companies and utilities.
30 de abril de 2026
Avaliação não solicitada
Resposta da TTfone
Thank you for your kind feedback. We’re delighted to hear that you had such a positive experience with our phone support, and that our team member was able to assist you clearly and helpfully.
Your comments mean a great deal to us, and we truly appreciate you taking the time to share your experience.
— TTfone Team
The old but mighty phone
This phone has come in handy as a spair wile mine was sent away for repair.
Very good old style phone,with still some of the new style features.
Many thanks
Andy
4 de abril de 2026
Resposta da TTfone
Thank you for your kind feedback, Andy. We’re delighted to hear the phone has come in handy as a spare and that you’re enjoying the balance of classic simplicity with useful modern features.
Many thanks for your support.
— TTfone Team
Excellent small phone to keep in my car
23 de março de 2026
Resposta da TTfone
Thank you for your feedback. We’re pleased to hear the phone is a great fit for keeping in your car.
— TTfone Team
Un téléphone efficace
J'avais peur que le téléphone soit trop petit, et mauvais en prise en main, mais il est parfait. Une interface simple et rapide à prendre en main (si à l'aise avec google). La batterie tiens bien (2 jours si j'utilise le wifi, 4G de temps en temps). Très bon téléphone pour déconnecter, avoir l'essentiel, en gardant de la connectivité aux besoins occasionnels.
27 de março de 2026
Resposta da TTfone
Thank you for your thoughtful feedback. We’re delighted to hear that the phone exceeded your expectations and that you find it easy to use, with good battery life and the right balance of simplicity and connectivity.
— TTfone Team
----------------------------
Merci pour votre retour. Nous sommes ravis d’apprendre que le téléphone a dépassé vos attentes et que vous le trouvez simple à utiliser, avec une bonne autonomie et un bon équilibre entre simplicité et connectivité.
— TTfone Team
Resposta da TTfone
Thank you for your kind feedback. We’re delighted that you’re happy with the service provided.
We truly appreciate your cooperation and for being with us every step of the way.
-TTfone Team.
Excellent service and delivery.
24 de março de 2026
Resposta da TTfone
Thank you for your kind feedback. We’re delighted to hear that you were pleased with the service and delivery.
— TTfone Team
Resposta da TTfone
Thank you for your feedback. We’re pleased to hear that everything was nice and easy from start to finish.
— TTfone Team
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