Buyers beware the absolute worst customer service. They are so money hungry they don’t care about their Customer. They tried to repo our car over four dollars being owed on a down payment that we didn... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The general manager Josh Flaminio at the Denver, CO location thinks acceptable to not pay a mother her last week’s paycheck from working in the sales department. He thinks it’s acceptable to pay her... Ver mais
I am the beginning of my third year financing a van from JD Byrider and I would highly recommend them to anybody who may be having a hard time finding someone who will finance a vehicle. We had the pl... Ver mais
Can someone please explain to me why a vehicle purchased from Byrider needs its third alternator replaced under warranty and the wait time for this replacement is Jan 25 2024. Obviously for you to re... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
J.D. Byrider has been in the business of buy here pay here used car selling for over 27 years. We’ve helped people with all types of credit histories get the financing they need for the car they want. If you have bad credit, not credit, bankruptcy, repo or other negative marks on you credit, we may be able to help you find a reliable car that matches your budget and payment schedule. The J.D. Byrider Difference Here are just a few of the things you can expect if you become a J.D. Byrider customer: Easy credit approval process, Affordable payments that match your payday, 92 points inspected on every vehicle, Serviced, computer-tested and reconditioned cars, Clean-title verified, Limited warranty or optional service agreement, Low-cost on-site service and repairs, Will help put you in a position to possibly improve your credit score. J.D. Byrider encourages you to stop by any one of our 155 locations or get started by viewing our inventory by visiting us online at www.JDByrider.com.
Informações de contato
12802 Hamilton Crossing Blvd, 46032, Carmel, Estados Unidos
- 317-249-3000
- customerservice@jdbyrider.com
- jdbyrider.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A typical car dealership that only…
A typical car dealership that only cares about making money and couldn't care less about its customers. They charge five times what a car is actually worth and lie about its condition, claiming it's practically brand new to justify the ridiculous price. They even have their own mechanics who lie to your face during inspections!
****BUYER BEWARE****
****BUYER BEWARE****
I am doing all that I can to steer people away from this crooked business! They will absolutely bury you in Interests. I'm stuck paying $10,000 more than what the damn vehicle costs. Not to mention they stuck an extended warranty in there at an extra $3000 that I can't even use because I can't even get ahold of the service department. When you can get a hold of them, nothing is covered!! I've been paying $229 every two weeks with more than half of my payments going into interest!!! I have been paying since March of this year and have only paid %3 of my balance off!!! 3 PERCENT!!!!!!! JD Byrider Boardman and their staff are all crooks!! I literally was screaming and crying to give me my money back before I signed anything!!! They pressured and tricked me into getting that car when I knew I didn't want to buy a car. I was only there because they lied about not running my credit while I was just browsing cars not buying. So because they ran my credit and I was going to take a hit on my credit report, I went. Their business practices are deceptive before you even hit the lot! I have about 15,000 left to pay on this car, the cherry on top of it all... It's only worth around $5,000. This backwards, scamming practice has got to stop. Something has got to be done about this crap!!! It needs a cap, or to be made illegal to make over a certain amount on used cars!!!!
STAY AWAY FROM THIS PLACE IF YOU
Amazing
amazing company! They approved me quick and easy after filing bankruptcy and my car was paid off in 4 and a half years. Any issues I have had we just worked together on. Not many issues with my car either. Friendly and helpful staff. I am glad I found this car place :)
They don't tell you up front that the…
They don't tell you up front that the money you bring in cash, and the first 3 months of payments do not go to anything but they're program fee. I returned the car being one month ahead on my payments and paying over $4,000, then they sued me for the full price of the car. It was a voluntary repossession that was parked right in front of their store. Stay as far away from this place as you can.
They are literally going to force a…
They are literally going to force a repossession on my credit I am so pissed off
I will not by another car from them
I will not by another car from them. They don't stand by their warranties. Plus if they hear someone cussing in the back round they give you the attitude the person wasn't even talking to them. They were talking to someone else on their phone.So they person give you a attitude cause they also hear them talking to someone else
Markie was awesome she help me to get…
Markie was awesome she help me to get all the information she needed very professional and a good sense of humor she guide me to my new car I recommend everyone to go see her
Buyers beware the absolute worst…
Buyers beware the absolute worst customer service. They are so money hungry they don’t care about their Customer. They tried to repo our car over four dollars being owed on a down payment that we didn’t even know we had to make scamming at its finest do not buy from buy rider you will be sorry
Mi experiencia con ellos fue mui mala…
Mi experiencia con ellos fue mui mala ...2 dias antes del pago tenia que pagar 300 con el seguro del carro..en total eran 435 por que tenia que pagar la placa.i solo tenía los 300..i no me aceptaron el pago i ahora quieren el carro para atras..i le esplique que se los daría la próxima semana i me trataron como porqueria.les pague 3000 dolares de un préstamo mas 1000 de pago inicial..i cada 2semanas tengo que pagar..358..que en total al mes son 716 por un carro 2013..los que resiven el pago te gritan i te tratan como basura esta gente son lo peor de lo peor..de verdad voy a ir asta lo último para que esta gente de byraider nadie valla ....gente este cito les roban el dinero
No Flexibility, No Understanding — Very Disappointing
My experience with Byrider has been extremely disappointing. When I reached out for help due to an unexpected situation, they offered no grace period and no flexibility whatsoever. I called ahead to make a payment arrangement and simply asked to move my payment two weeks out. Instead of working with me, I was told my vehicle could be repossessed and that my only option was to “find someone to loan me the money.”
Life happens — people get sick, emergencies come up — but Byrider has no compassion or support for real, human circumstances. Any time I mention that I purchased a car through Byrider, the reactions I get say it all: “Oh… wow… you really went there.” I gave them the benefit of the doubt, and the first time I ever needed even a small extension (just 15 days), I was shut down completely.
This is not professional, nor does it reflect a company that values its customers. The margin for error is razor-thin, and the moment you need understanding, they make sure you feel it.
I do not recommend Byrider. There are better dealerships with better ethics and far better customer support.
I'm giving this company a one star
I'm giving this company a one star, because I can't go any lower. I purchased a 2016 Dodge grand caravan from these people in 2023. Since then, it's had two motor replacements, two Cadillac converters replaced, and oxygen sensors. It still doesn't run right. In fact, as I write this review, it's in the shop being worked on. Do not do business with this company. You will regret it if you do. They sell automobiles that are garbage. They lure you in with their two year warranty, but after that warranty expires, you will still be having issues. The final straw was when they claimed my insurance had expired and started charging me 108.00 a month for insurance they claimed they had to put on the automobile. I refinanced through my bank. These people are impossible to deal with. I will say it again, DO NOT DO BUISNESS WITH THIS COMPANY.
They force you to write a review so…
They force you to write a review so don’t believe a single one on here.
Absolutely disgusting company and employees. DO NOT BELIEVE ANY of the reviews that are good they were forced to leave that review before they left the car lot with the car. SCAM artists will steal your money!!STAY FAR AWAY FROM THIS COMPANY
My statement still stands these reviews are not reality.
There are multiple websites dedicated to showing you how much of a scam this company is.
******i urge anyone with issues to make complaints with these agencies ******
Missouri Attorney General's Office:
The Attorney General's office handles consumer complaints related to illegal practices, including repossession issues. They can investigate your complaint and potentially take action against the lender or repossession company. You can file a complaint online or by mail.
2. Missouri Division of Finance:
This agency regulates financial institutions in Missouri. If your complaint involves a bank or other financial institution, you can file a complaint with them as well.
3. Federal Trade Commission (FTC):
The FTC also handles consumer complaints related to repossession. While they might not be able to resolve your specific issue directly, they can investigate and potentially take action against companies engaging in illegal practices.
The BBB
The CFPB
And the Missouri department of revenue
People have lives to happen the world don’t evolve around you
So apparently with me being on time most of the time, and if I’m late, there’s a problem. These people don’t understand that life happens unfortunately mine has been a day or two late and if it’s not on time the day that they want to take it out of your bank account oh my God, the world‘s gonna end. Then I’m getting threatened that I need to bring in my paystub’s and my bills to prove that I have other bills, which makes no absolute sense. If you live in a damn apartment or a house, you’re gonna have an electric bill you’re gonna have food you’re gonna have to have other expenses other than that stupid car that I bought. I would not will not ever buy another car from byrider. I do not want to be harassed because I’m a day late a day late one day late. It would be different if I was two weeks late but one day y’all need to freaking stop with the bullshit.
I have never dealt with no bull crap…
I have never dealt with no bull crap like this. Yea they may give you a car with a small down payment but you best believe you get what you pay for. Done had my vehicle in the shop a couple times in the first couple weeks of purchase . Not to mention the first car I was in had to be taken back the first few days . Done learnt my lesson. Will not ever purchase from this place again. My daughter in law experienced the same thing . Had problems has soon as she took her car off the lot. And then if you one day late they repo your car and you can not get it back without making a down-payment again and starting over. The worse people to get a car from. Beware. And would not have given a 1 rating but I needed to write the review.
I have requested for this company to be…
I have requested for this company to be black listed on JBSA. All military and personnel members and families should not go through the trouble I have. Worst company ever!! Not only the people here are rude and disrespectful but I’ve only had my car for a year. 6 months after having the car it started overheating and it is still overheating. The service people does nothing but make things worst and you have to pay out of pocket diagnostics and service fees for things they screwed up. Run from this company and don’t waste your time!!
Stay away !!!
This place is awful ! This was the worse experience I have ever had in my life. Leeann in Parkersburg Wv sold me a car two days later I was on the highway broke down and she acted like they was gonna fix my car but to find out they truly wasn’t they told me it was normal for brakes to smoke !!! Absolutely Not ever in life have I ever heard that. So they want me to drive something that could potentially kill me because they only care about money. They are the worse company in the world and deserve to drive these death traps they sell people.
Would give zero if I could
Would give zero if I could. Previously got a car from them. Made my payments for 2 years then paid it off. Went to get another car and because I just went to get another car and because I just switched jobs wad denied. They know I make my payments and keep a job.
Horrible people I have been with…
Horrible people I have been with jdbyrider for 18 months the car I got from them went down within the first 3 months. After they replaced the engine it went down every month after that. I was taking it up there every other month for them to fix and they wasn’t properly fixing my car. Over charging me for the service. Very rude customer service. Wrongfully put a repo on my credit when I still have the car. This place is horrible and now the engine is down because the refused to fix what I asked them to fix. Too much please do not go to these people. They are horrible to work with.
Terrible people
Terrible people. I missed ONE payment after 1 year straight on time payments repoed the car and as a domino affect lost my job my house became homeless and lost my kids. For ONE missed payment. They have pretend debt collectors who dont follow federal regulations for debt collecting. I wish i could post screen shots because this guy spencer called me an idiot when i asked about missing a payment to feed my kids AND this prick named kirk told me exactly WHERE MY KIDS WENT TO SCHOOL. Not only is byryder immoral but they theaten your family. Call me a lier I HAVE PROOF FuQ byryder i will get my revenge in this life or the next
Wish i would’ve looked here before…
Wish i would’ve looked here before going through them, they WAY oversold me on a lemon, and everytime I called the service department I got the same story “we’re booked out over 6 months, call again in a few months” so I’d do it and constantly got the same story. Now my car is broke down and is going to take a lot of money to fix to where I can even drive it. Please go literally anywhere else.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








