JD Gyms - Hempstead Valley Avaliações 

96
O TrustScore é 4.5 de um total de 5

4,5

Hempstead Valley Drive 47, ME7 3TD Hempstead, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Clinton is a great instructor. He covered BodyCombat classes throughout June, and they were really enjoyable. During the heatwave, he planned ahead to keep the studio cooler so members would be mo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

So glad I joined this gym, such good value for money. Lots of classes on offer which are varied and challenging and staff are friendly and helpful. If you’re looking for a clean, well equipped gym t... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Absolutely shocking stalling tactics on trying to cancel a gym membership that is no longer being used by my son. They asked several times for the same information which as on numerous occasions b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having tried to get fit on and off for years, one of the hurdles has always been finding somewhere comfortable which keeps my motivation… fitness has always previously been a fad that I’ve given up sh... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Academia

Sobre JD Gyms - Hempstead Valley

Escrito pela empresa

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Informações de contato

  • Hempstead Valley Drive 47, ME7 3TD, Hempstead, England, Reino Unido

  • 01634568170

4,5

Excelente

O TrustScore é 4.5 de um total de 5

96 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(96)

4.611 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Nice gym but why is there no cleaning…

Nice gym but why is there no cleaning stations? Makes me feel so dirty. This needs to be added. I’ve been to a few gyms and they’ve all had some sort of cleaning station. This needs to be added

14 de outubro de 2024
Avaliação não solicitada
logotipo da JD Gyms - Hempstead Valley

Resposta da JD Gyms - Hempstead Valley


• Hello, thanks for the review. The cleaning stations in our gyms have been removed. These were first introduced during the pandemic when Government restrictions required us to do so. Since all restrictions were lifted some time ago, we have been gradually returning to our normal operations, with the cleaning stations being one of the last remaining measures. We have however, provided extra bottles of sanitiser around the gym and we do encourage our members to bring in their own towel to clean off the equipment after use. Alongside this, we also have cleaners in the gym who frequently clean the equipment and work to ensure a high standard is maintained. If you do notice any equipment needs a wipe down, please let a member of staff know. The JD Gyms Team 💚

Avaliado com 1 de um total de 5 estrelas

Too Long To Cancel

Men's changing rooms stinks of urine and showers are practically useless unless you paint yourself to the tiles as shower heads are tiny.

Trying to cancel and it takes 3 WEEKS !!! just enough time in other words to squeeze another month's membership out of you. I left Tru Gym to join here as it was closer. Will be going back.

19 de abril de 2024
Avaliação não solicitada
logotipo da JD Gyms - Hempstead Valley

Resposta da JD Gyms - Hempstead Valley

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Avaliado com 1 de um total de 5 estrelas

Gym is very poorly maintained

Apart from being in a decent location there is nothing good about this gym. Certain machines have been out of order for months, roof leaks are common despite the building being fairly new, and the changing facilities are so filthy that I'm forced to go home to do it. Even the sauna seems to be out of action more than it is working. Going here is only meant to be temporary until I can find a powerlifting gym local to me, as I can max out most machines with ease in commercial gyms. Nonetheless I expect a 'reputable' gym like this to repair their machines in a 2 weeks period maximum and keep the changing rooms to an acceptable standard. The gym has potential to become great, but until all of those things are addressed I can only give 1 star.

18 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Converted to fitness !!

I find this gym great as it’s so big with an abundance of equipment, I can always get on the cardio machines that I like to use along with kettles and weighs etc.

The staff are friendly either by the entrance or whilst walking through.

I like that you are left to crack on with your regime but can ask if you need help.

I had an external PT but felt comfortable to quit and work on my own.

10 de agosto de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Used to be better

Good equipment for a commercial gym.
Ladies showers always stink of wee.
Nobody returns their weights and staff don't challenge them.
Drinking water taps never work.
Front door always broken.
Crossfit people always rearranging the furniture.
Shakes etc overpriced.
Music terrible and always louder at 5pm

12 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst customer service.

I handed in my notice on the 22/10, they took a direct debit on the 25th/10 and then again on the 25/11 for a 30 day notice period, I reported the over charge on 1/12 and have been pushed from pillar to post since then and have even been lied to that I’m not entitled to a refund. I am still waiting for the refund with no end date of when this will be paid. This is the worst customer service, the staff are not friendly and Emily the PT just takes your money, she literally trained me in the gym, gave zero dietary advice or aftercare. I made the right decision to leave the gym after Emily kicked off at me for wanting to change PT’s which I’m well within my rights to do. I left the gym at that point as I felt like I had no choice if I had to stay with Emily for my PT sessions when I wasn’t happy with the service I was getting from her, hence why I wanted to change PT’s.

21 de outubro de 2022
Avaliação não solicitada
logotipo da JD Gyms - Hempstead Valley

Resposta da JD Gyms - Hempstead Valley

Good afternoon

We are really sorry to hear that you have had a less than satisfactory experience with us. We'd really like to resolve this for you, we do require 30 days notice of your cancellation but if you had given that before your payment then that should have been your last.

Would you be kind enough to email us at reviews@jdgyms.co.uk so that we can take a few details from you, locate your membership and investigate?

We look forward to hearing from you

The JD Gyms Team 💚

Avaliado com 5 de um total de 5 estrelas

I really like to gym and the atmosphere…

I really like to gym and the atmosphere very clean in the studios and women's changing room

8 de novembro de 2022
logotipo da JD Gyms - Hempstead Valley

Resposta da JD Gyms - Hempstead Valley

Hi, thanks for the 5star review!
Glad to hear that you are enjoying the gym, keep up the great work 👍  

Avaliado com 4 de um total de 5 estrelas

Nice

Nice, clean gym. Great classes and good selection of apparatus.

29 de outubro de 2022
logotipo da JD Gyms - Hempstead Valley

Resposta da JD Gyms - Hempstead Valley

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Avaliado com 5 de um total de 5 estrelas

Hempstead JD Burn & PT

Joined in May 22 and as a gymphob and a newbie to gym life I didn't really have a clue what I was doing, so I decided to start the JD burns classes. The classes are great, particularly the PTs, Mitch & Elenora who were warm and welcoming. My favourite class is on a Thursday with Mitch. He takes the time to check for injuries, show you the exercise but more importantly motivate you to push yourself. After some time this led me to start training 121 with Mitch, which I would highly recommend- he is extremely knowledgeable, taking time to get to know you; Helpful, giving me alternative moves to suit my abilities and has really helped me achieve things I'd never thought I'd be able to do, including improving my confidence! I'm now going to the gym 4x a week and am no longer a gymphob! Totally would recommend JD burn and Mitch as a PT!

6 de outubro de 2022
Avaliação não solicitada
logotipo da JD Gyms - Hempstead Valley

Resposta da JD Gyms - Hempstead Valley

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Avaliado com 5 de um total de 5 estrelas

JD Gym Hempstead Valley

JD Gym Hempstead Valley facilities are great. Trainers are all really friendly and knowledgable. Had the pleasure of training with one of the trainers Mitch, who went out of his way to make me feel welcome and help me with my understanding of training to improve my performance and overall health. Amazing coach. Highly recommend

24 de setembro de 2022
Avaliação não solicitada
logotipo da JD Gyms - Hempstead Valley

Resposta da JD Gyms - Hempstead Valley

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Avaliado com 5 de um total de 5 estrelas

JD BURN

Love the jd burn classes , Thurs morn is the best with Mitch - friendly , fun and approachable all year round but pushes you to get your best workout each session and reach your potential . Highly recommended!

6 de outubro de 2022
Avaliação não solicitada
logotipo da JD Gyms - Hempstead Valley

Resposta da JD Gyms - Hempstead Valley

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Avaliado com 5 de um total de 5 estrelas

5* PT Mitch Gosling

I have Mitch Gosling twice a week as my PT he is first class in how he trains me in getting the best results. Great knowledge of all the machine and also nutrition. I would definitely recommend him regardless of your ability as he will adapt to your needs. 5*****

7 de outubro de 2022
Avaliação não solicitada
logotipo da JD Gyms - Hempstead Valley

Resposta da JD Gyms - Hempstead Valley

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

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