Jessica Flinn Fine Jewellery Avaliações 

129
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Very attentive sales team via WhatsApp, which was super convenient way to communicate. Quick turnaround with CAD designs / responses, and good advice. There was a slight mess up with my engagement r... Ver mais

Avaliado com 5 de um total de 5 estrelas

Our experience was phenomenal. Can not recommend Jessica Flinn enough. They were extremely accommodating and knowledgeable. They were quick to respond to emails and very helpful when we visited the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Worked closely with us from start to finish to produce the exact custom ring we wanted which also happens to be one of the most beautiful items of jewellery I have ever seen. They went out of their w... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic experience. Showroom is easy to find. Staff were really welcoming and very helpful and patient when we were trying to decide what we wanted. Rings arrived through the post very quickly and l... Ver mais

Detalhes da empresa

  1. Designer de jóias
  2. Joalheiro
  3. Serviço de conserto de jóias

Escrito pela empresa

At Jessica Flinn Fine Jewellery, we're here to do jewellery differently. We're engagement and wedding ring specialists with a flare for unique designs and one-of-a-kind gemstones. Create bold, unique pieces that are unapologetically you. Break the mould, rock the boat, shake things up. Join us in our pledge to create a jewellery industry where diversity, inclusion and empowerment are the norm.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

129 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(129)

46 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Professional, communicative and friendly,

The team at Jessica Flinn were very professional, communicative and friendly, and I received my order well within the advertised time of 6-8 weeks for the ring to be made and shipped. I hugely appreciate company's efforts in ensuring all items are as ethical as possible and the transparency of this on their website.

My (now) fiancée is absolutely in love with her beautiful ring!

22 de janeiro de 2025
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Resposta da Jessica Flinn Fine Jewellery

Thank you so much for your lovely review F! We're really grateful you took the time to submit a review, and are so pleased your fiancé is loving her ring! If there's anything else we can help with in the future please don't hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Lovely special experience!

Me and my partner picked my engagement ring from Jessica Flinn so as soon as we started looking at wedding rings I knew I needed to go back! It's such a lovely experience and feels so personal unlike a lot of the high street jewelry shops. I've just received our wedding rings today and I'm totally in love! Would definitely recommend regardless of your style as they really do cater for everyone.

28 de dezembro de 2024
Avaliação não solicitada
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Resposta da Jessica Flinn Fine Jewellery

Hi R, thank you so much, this really is so lovely to hear! We're so happy we were able to give you a great experience for both your engagement and wedding rings! Thank you again for choosing us, and if there's anything we can help with in future, don't hesitate to reach out 😊

Avaliado com 5 de um total de 5 estrelas

The customer service and attention to…

The customer service and attention to detail throughout the process has been without fault. Thank you.

8 de janeiro de 2025
logotipo da Jessica Flinn Fine Jewellery

Resposta da Jessica Flinn Fine Jewellery

Hi E, thank you so much for taking the time to submit a lovely review! We're so excited to be creating your beautiful bespoke design, and for it to reach your very lucky partner! It was lovely working with you and hopefully we'll hear from you again in the future when you're ready! 😊

Avaliado com 5 de um total de 5 estrelas

Really lovely staff

The staff were really friendly and helpful throughout the whole process from booking the appointment to many emails and picking up the ring. The rings are beautiful works of art really, the nicest rings I could find in the UK after spending a lot of time looking online and in high street jewellers. They take you through the process of picking a style you like and even choosing the shapes, colours and sizes of the stones, they also have a CAD service which means they can make rings to fit with existing rings you may already have. They have a wide range of gorgeous and very unique stones available, would definitely recommend.

21 de dezembro de 2024
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Resposta da Jessica Flinn Fine Jewellery

Hi L, thank you so much for taking the time to leave us such a lovely review! We're so glad you chose us and it was lovely working with you! Enjoy wearing your stunning ring stack, and if there's anything else we can help with in future please don't hesitate to get in touch!

Avaliado com 5 de um total de 5 estrelas

I cannot recommend Jessica Flinn highly…

I cannot recommend Jessica Flinn highly enough! They were amazing from start to finish. Customer service was personal and made me so comfortable with my decisions. The ring I bought was stunning, and exactly as I specified. So pleased.

22 de outubro de 2024
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Resposta da Jessica Flinn Fine Jewellery

Thank you so much for your lovely review! We're so glad you love your ring, and that we could make your experience special! We really appreciate you taking the time to submit a review, and if there's anything else we can help with in future, we'd love to hear from you!

Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish

Fantastic service from start to finish, very attentive and fast to respond. Rings both look amazing.

21 de outubro de 2024
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Resposta da Jessica Flinn Fine Jewellery

Hi B, thank you so much for taking the time to leave a wonderful review! We loved working with you and are so glad you love the rings! We're always here if there's anything else we can help with in the future 😊

Avaliado com 5 de um total de 5 estrelas

JF in-store appointment

Consultant Katie was super helpful during our in-store appointment. She gave us some great advice and was more than happy to accommodate any additional queries and requests we had.

3 de janeiro de 2025
Avaliação não solicitada
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Resposta da Jessica Flinn Fine Jewellery

Hi D, thank you so much for your review, in our completely unbiased opinion we also agree that Katie is wonderful! Thanks so much for choosing us, and we're so glad you enjoyed your experience! Anything else we can help with please don't hesitate to get in touch!

Avaliado com 5 de um total de 5 estrelas

Lovely experience at the showroom…

Lovely experience at the showroom purchasing my beautiful ring with my partner. Appreciated the advice re: sizing it a little smaller which I'm glad I listened to. Delivered much sooner than expected too. Looking forward to getting my wedding band in due course after being given time to try on different ones so I could see what I liked and what matches my engagement ring.

7 de dezembro de 2024
Avaliação não solicitada
logotipo da Jessica Flinn Fine Jewellery

Resposta da Jessica Flinn Fine Jewellery

Thank you so much for your lovely review H! We're so glad you enjoyed your experience, and if there's anything else we can help with in the future we'd love to hear from you again 😊

Avaliado com 5 de um total de 5 estrelas

Wonderful from start to finish

I cannot recommend Jessica Flinn Fine Jewellery highly enough! From start to finish, the experience of creating a bespoke engagement ring was nothing short of exceptional. They took the time to understand exactly what I was looking for and created a stunning, one-of-a-kind piece that exceeded all expectations.

Not only was the design process smooth and enjoyable, but the communication throughout was flawless. I was kept informed at every step, and the team was always quick to respond to any questions I had. To top it all off, the ring was delivered ahead of schedule, which was an absolute bonus.

I couldn't be happier with the result, and I know the ring will be cherished forever!

17 de agosto de 2024
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Resposta da Jessica Flinn Fine Jewellery

Hi Jessica, thank you so much for these kind words! We're thrilled you had a great experience with our team, and Lydia sends her best to you!

Avaliado com 5 de um total de 5 estrelas

I couldn’t recommend Jessica Flinn…

I couldn’t recommend Jessica Flinn more! The women who helped us were so welcoming to me and my partner when we went to look at engagement rings, we felt very welcome, given a glass of Prosecco, and not at all rushed. We walked away the same day with a perfect ring that we were both delighted with, and with all the support for insurance and care etc. A lovely place to shop with very knowledgeable and delightful staff.

10 de agosto de 2024
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Resposta da Jessica Flinn Fine Jewellery

Hi Matt, we're so glad you had a wonderful time during your appointment, and we hope you both continue to love the Elspeth ring! Lydia sends her best wishes, and do let us know if there's ever anything else we can help with!

Avaliado com 5 de um total de 5 estrelas

Custom engagement ring

After researching ethical jewellery designers in the North I found Jessica Flinn through Instagram. The rings looked gorgeous and with so many good reviews I decided to go for it.
My journey started with a virtual appointment with Lydia my fantastic contact throughout the process, where we discussed what I was looking for, and was shown a few styles online. I then booked an in person appointment at the showroom. I wanted a custom design engagement ring with a unique coloured gem stone. I arranged an appointment at the show room and was able to try many different styles and view the vast array of different gems stones stocked. (Jessica Flinn offer a service to source stones too if needed.)

I chose a custom design service based on an existing ring design, with an alternative stone shape and engraving.

Lydia and team kept me updated throughout the process, and on collecting the ring at the end of the design process I was over the moon!
Great service and communication from the Jessica Flinn team, I will be back in the future!

Thank you.

5 de outubro de 2024
Avaliação não solicitada
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Resposta da Jessica Flinn Fine Jewellery

Thank you very much for your lovely review! We're thrilled to hear you had a great time with Lydia, and we hope you continue to enjoy your wonderful custom ring!

Avaliado com 5 de um total de 5 estrelas

Jessica Flynn were absolutely amazing…

Jessica Flynn were absolutely amazing and supportive throughout the whole process. They really made me feel at ease throughout the engagement process.

They were very thorough to ensure you are happy with the final design. Lydia thank you for guiding me through the process. Could not have picked a better company

12 de outubro de 2024
Avaliação não solicitada
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Resposta da Jessica Flinn Fine Jewellery

Hi Gaynor, thanks so much for your wonderful words about your experience with Jessica Flinn! Lydia really enjoyed working with you, and we hope the ring goes down a treat!

Avaliado com 5 de um total de 5 estrelas

Customer service was absolutely outstanding

Customer service was absolutely amazing, they can't do enough for you and they answered every question I had quickly.

27 de setembro de 2024
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Resposta da Jessica Flinn Fine Jewellery

Thanks for your wonderful review! Let us know if there's ever anything else we can help you with!

Avaliado com 5 de um total de 5 estrelas

Engagement Ring

I emailed Jessica Flinn enquiring about an engagement ring in August. I was greeted by a friendly response and arranged for a video call to discuss the ring in more detail.

The whole experience was really enjoyable and the team were really flexible and understanding throughout. There were many occasions where I felt a little indecisive but they were always encouraging and helped guide my decision with their expertise. I also had quite a tight deadline which they felt was unachievable in the short time but managed to fast-track my order to get it to me on time.

I had such an enjoyable experience throughout and would definitely recommend to anyone! For me personally, I felt in safe hands with a company who openly support LGBTQIA+ people and was made to feel comfortable and reassured.

And finally, my parter LOVED the ring. So thank you!

4 de outubro de 2024
Avaliação não solicitada
logotipo da Jessica Flinn Fine Jewellery

Resposta da Jessica Flinn Fine Jewellery

Hi Nic, thanks so much for your lovely words! We had a great time helping you design your ring, and we'd love to help with any other projects you may have down the line! We'd love to meet you both in person someday!

Avaliado com 5 de um total de 5 estrelas

Beautiful wedding rings

Went to the showroom to purchase wedding rings for myself and my husband. We had a great experience and felt really well looked after. My husband only wanted a simple band and they were able to suggest a cobalt ring which was marked down as they were discontinuing it. Ordered online and we love it. Super shiny! I was able to try on lots of different options (and they have so many beautiful rings!) and found one which fitted beautifully with my engagement ring. On a second visit they were able to take a mould of my engagement ring and using their bespoke design service they made the ring match it as closely as possible. I’m really pleased with the final result, it looks beautiful and fits perfectly. We travelled all the way to Sheffield from Hertfordshire and it was 100% worth it.

12 de junho de 2024
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Resposta da Jessica Flinn Fine Jewellery

Thank you so much! We're so glad you love your rings!

Avaliado com 5 de um total de 5 estrelas

Dream engagement ring!

My partner and I reached out to the Jessica Flinn Team as I had no idea what I wanted out of an engagement ring. Lydia spoke to us via video call and we discussed some options, and were able to visit the showroom not long after. We began the process of a bespoke design and from start to finish, the team were responsive and patient… sending across goodness knows how many stones to choose from and ultimately letting me reset one they already had in another ring that was just perfect. I liked that they offer a bespoke service but also so many ready to go/easy to adapt options to choose from; it made the design process less stressful as there were rings to view with all different features for inspiration. I loved receiving the 3D mock up and the visuals along the way. I’m so pleased that we chose Jessica Flinn for this journey - the service and care has been excellent.

20 de agosto de 2024
Avaliação não solicitada
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Resposta da Jessica Flinn Fine Jewellery

Thank you so much! Lydia loved working with you, and the final result was so beautiful! We hope you love wearing your stunning ring!

Avaliado com 5 de um total de 5 estrelas

I came to Jessica Flynn to source an engagement ring.

I came to Jessica Flynn to source a bespoke engagement ring. I am absolutely blown away by how amazing their whole team are. From the initial recommendations of types of ring settings to help me bring my idea to life, to the final design, production of a CAD drawing and the best customer service I’ve ever had from any company I’ve ever dealt with. They were very patient with my inability to commit to a design and were so helpful aiding me through the decision process; the mechanics behind certain stone types/shapes and the differences between metals and how they pair up with different stone shapes to ensure longevity and endurance for the ring. I cannot recommend JF highly enough. They are the best in the game for sure!

3 de abril de 2024
Avaliação não solicitada
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Resposta da Jessica Flinn Fine Jewellery

Thank you so much! We loved creating your dream ring, and we're so happy you enjoyed the process! Hopefully we'll be seeing you again for wedding rings soon enough 💕

Avaliado com 5 de um total de 5 estrelas

We've had just the best experience with…

We've had just the best experience with Grace at JF today, visiting to explore options and, ultimately, place and order for an engagement ring. We were made to feel so welcomed, and were supported incredibly well when exploring the vast amount of options available. I left feeling so excited about the choice that we made. Thank you to everyone for being so helpful and accommodating today ☺️

8 de agosto de 2024
Avaliação não solicitada
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Resposta da Jessica Flinn Fine Jewellery

Hi Charlie, thanks for your fab review! Grace sends her best wishes, and she loved helping you design the ring!

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