Each parcel of jigsaws that I receive seem to get better. They are all so exciting & interesting to do. Plus this time they arrived by Royal Mail, so there wasn't the worry of them not turning up... Ver mais
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Veja o que dizem as avaliações
Good service and quick delivery. My wife is a keen jigsaw lover so I’m a regular customer here. Competitive prices and wide selection of products. I particularly value their no quibble returns and exc... Ver mais
A empresa respondeu
Not started to do jigsaw but as my is being decorated so everything is not where they should be but really looking forward to building it many thanks ☺️
It is very easy to navigate the website and place your order. I received my jigsaws very quickly and they were very well packaged. The Courier service similarly could not be faulted.
Detalhes da empresa
Escrito pela empresa
Jigsaw Puzzles Direct was founded in 1999 and prides itself on excellent customer satisfaction and quality products. We have now shipped over 1 million jigsaw puzzles throughout the UK and across the world making us probably the largest independent jigsaw retailer!
Informações de contato
Unit 28-29 Shires Bridge Business Park, Easingwold, York, YO61 3EQ, York, Reino Unido
- 01347 666955
- info@jigsawpuzzlesdirect.co.uk
- jigsawpuzzlesdirect.co.uk
4,9
Excelente
29 mil avaliações
Pede aos clientes que avaliem
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Respondeu a 69% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Brilliant customer service.
Brilliant customer service.. fast delivery..Great selection of puzzles. As an oldie, a voice on the end of the phone when you have a problem is priceless
24 de março de 2026
Avaliação não solicitada
Resposta da Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small team, we are always thrilled to receive 5-star reviews!
Resposta da Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small team, we are always thrilled to receive 5-star reviews!
Excellent throught
Excellent throught. From ordering to delivery. Cannot fault this company at all.
9 de março de 2026
Resposta da Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small team, we are always thrilled to receive 5-star reviews!
Great jigsaw's to choose from
Great jigsaw's to choose from. Everything straight forward from choosing to delivery.
14 de março de 2026
Resposta da Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small team, we are always thrilled to receive 5-star reviews!
Great Customer service
I was sent a faulty puzzle (manufacture fault) I sent an e-mail and the puzzle was replaced within the week,
Direct from the manufacturer with apologies
7 de março de 2026
Resposta da Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small team, we are always thrilled to receive 5-star reviews!
Easy website to get around and identify…
Easy website to get around and identify what I want.
A great choice jigsaws for all tastes, they arrived on time and very well packed. Thankyou
6 de março de 2026
Resposta da Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small team, we are always thrilled to receive 5-star reviews!
Lovely to see new jigsaws also be able…
Lovely to see new jigsaws also be able to get a lot more choice in 500xl pices for my hubby. Wel done
14 de março de 2026
Resposta da Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small team, we are always thrilled to receive 5-star reviews!
Easy to order and quick delivery
5 de março de 2026
Beautiful jigsaw bought as a gift…
I purchased a lovely jigsaw for a mothers day gift for my 89 year old Mom...she was delighted with it! It was very good quality and the 500 pieces were sturdy. It was delivered on time and well packaged. There is a wide choice of puzzles to choose from and I will use this company again and recommend. Thank you 5 ⭐️
5 de março de 2026
Resposta da Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small team, we are always thrilled to receive 5-star reviews!
Resposta da Jigsawpuzzlesdirect
Thank you for taking the time to write a review. As a small team, we are always thrilled to receive 5-star reviews!
Great puzzle, terrible packaging
The puzzle is great and i love the art, but when i pay £20 for a puzzle i expect the box to be packaged properly. Not in a bubble mailer with a fragile sticker on it.(as if anyone ever payed attention to that)
I wont buy from them again unless i know they wont cheap out again and decide to start using boxes to protect the puzzle box.
12 de março de 2026
Resposta da Jigsawpuzzlesdirect
Thank you for your review. We send out hundreds of puzzles each week and find that for smaller orders, the packaging we use is suitable. The bubblewrap offers protection, whilst the poly bag ensures rain does not damage the contents. If your puzzle sustained any damage in the post, please do reach out to us.
Bought the puzzle for my mum
Bought the puzzle for my mum. And she loved it. Thank you.
4 de março de 2026
Its so much easier to order on line…
Its so much easier to order on line than go round the shops
10 de março de 2026
Damaged pieces
One of The Gibsons jigsaws has a piece completely broken in half and a number of others which are "bent". I cannot imagine that Gibsons would have sole this, but perhaps they pass faulty ones on to you to sell cheaper?
Infuture I will go back to buying direct from the manufacturer.
2 de março de 2026
Resposta da Jigsawpuzzlesdirect
Thank you for your review. We always ask that customers contact us direct when there is an issue, so we have the opportunity to find a resolution. I can assure you that we sell the same stock as the manufacturer and would have directed you to the Gibsons Puzzle Guarantee had you contacted us.
C'est du papier
C'est du papier, il n'y a aucun plaisir à faire ces puzzles, pixelisé à mort, aucune qualité nulle part, c'est juste bon à jeter.
17 de março de 2026
Avaliação não solicitada
Resposta da Jigsawpuzzlesdirect
Thank you for your review. All of our puzzles are excellent quality. On the rare occassion that there is a quality issue, we would urge customers to get in touch with us first to allow us the opportunity to resolve the issue.
Great service
Great service. Product arrived on time, and as
promised.
Brilliant. Thank you.
24 de fevereiro de 2026
Resposta da Jigsawpuzzlesdirect
Thank you for your review. Please let us know how we could achieve that fifth star!
Jigsaw Puzzles Direct certainly deserve…
Jigsaw Puzzles Direct certainly deserve 5 star rating. My jigsaw was well packed and despatched quickly.
The items on the website were in AUD which made it a much simpler process to purchase.
Choice is amazing.
Very happy.
Thank you.
6 de março de 2026
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