Variety and the actual creams are nice but, for the price I expected even better. I expected life changing. I can get this level from a drug store. No one has said to me I look fantastic what am I usi... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I've been using jlo's products consistently in the morning and at night for a couple of years now and they truly work. The cleanser, serum and moisturizer keeps my face hydrated and glowing! I also ap... Ver mais
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I choose only jlo beauty products over any other ...makes me feel confident in my bare skin everyday....when I never could I recommend u try it for yourself 💯 SATISFIED
A empresa respondeu
I love all the products, and they are not heavily perfumed, making them safe for everyone, even those with allergies or sensitive skin. I am 64 and have been using the products for years and constantl... Ver mais
A empresa respondeu
Detalhes da empresa
- Centro de Saúde e Beleza
- Fornecedor de Produtos de Beleza
- Revendedor de Produtos de Beleza
- Loja de Produtos de Beleza
- Fábrica de Cosméticos
- Loja de Cosméticos
Sobre JLO Beauty
Escrito pela empresa
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date."
Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Why Customers Choose JLO Beauty®
- ✔ Luxurious, high-performance formulas with clinically tested ingredients
- ✔ Effortless routines designed for consistent, visible results
- ✔ Complete morning-to-night skincare rituals for face and body
- ✔ Backed by a 60-day money-back guarantee
Beauty Has No Expiration Date
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date." Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Every JLO Beauty formula is powered by our signature Terralume Complex™, a blend of potent, clinically tested ingredients designed to work in harmony. From cleansers and serums to moisturizers and body treatments, our products are crafted to deliver visible results while feeling effortless to incorporate into your daily ritual.
Our Philosophy
At JLO Beauty, we believe skincare should be a daily indulgence, not a chore. Every formula is refined until the results speak for themselves because real confidence starts with results you can see and feel.
Informações de contato
Estados Unidos
- jlobeauty.com
4,1
Muito Bom
180 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Me encantan los productos los remiendo
23 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
I try to cancel my subscription and it…
I try to cancel my subscription and it is so hard. PLEASE Stop sending me product. Let me owner as I need it.
1 de julho de 2026
Resposta da JLO Beauty
We're sorry to hear your feedback and experience, Katie. Your cancellation request has been completed as of today 7/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing JLO Beauty and allowing us to be part of your skin care journey.
JLO BEAUTY IS A SUBSCRIPTION SCAM!!!
JLO BEAUTY IS A SUBSCRIPTION SCAM!!!
On February 10th I purchased a $64.00 trial set. I wanted to try the small package to see if I like the product. I was not aware that I was signing up for the subscription. On April 13th I received a $90.62 charge from JLO BEAUTY. I guess I was automatically signed up for the subscription, I did not have any knowledge of. When I called to cancel, the lady said I will still need to be charged thru July and gave me a discount to continue with the product subscription. I told her I need to CANCEL! So, I have the following charges:
2/10 $64.00
4/13 $90.67
5/12 $90.67
6/9 $73.58
7/9 $73.62
I received all products but very unhappy with a misleading tactics JLOBEAUTY runs. It's very sad that you are luring people who wants to try the product to subscribe unknowingly. I could have definitely use the money for groceries knowing the cost of gas and food nowadays. I DO NOT RECOMMEND AT ALL.
Please make it easier for consumers to be aware of what we are getting. This is a subscription trap.
UNHAPPY CUSTOMER
10 de fevereiro de 2026
Resposta da JLO Beauty
Thank you for sharing your experience, Elaine. we apologize for the frustration caused by not being able to cancel sooner. We can confirm your subscription was cancelled 07/24/2026 with no future shipments. Regarding on the charges, We'd like the opportunity to review your account, explain what happened, and work with you toward a resolution. Please contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM ET, and one of our representatives will be happy to assist you.
I would give it a 5 star if the…
I would give it a 5 star if the information was clearly lined out for the trial sizes. It may be different on the site now (idk) but I didn’t realize I was going to be charged like I have been. The product is great. I love the way my face feels and looks. The smell could be improved a bit.
23 de julho de 2026
Resposta da JLO Beauty
Thank you for sharing your feedback, Crystal! We're so happy to hear how much you're loving your results — that's exactly the glow we want for you. We apologize for any confusion regarding the charges. Our Customer Care team would be happy to review your account, explain billing details, and assist with any changes needed. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
The product line is great and it works
The product line is great and it works. The customer service is wonderful.
23 de julho de 2026
Resposta da JLO Beauty
Thank you for sharing your feedback and experience, Debra! We’re happy to know you’re satisfied with the service our team provided. Thank you for choosing JLO Beauty.
The products are nice
The products are nice. My skin feels smooth after applying, but there aren't any noticeable differences other than that.
23 de julho de 2026
Resposta da JLO Beauty
Thank you for sharing your feedback and experience, Robin. Consistency is key to achieving the best possible results, and we encourage you to continue using JLO Beauty products as directed. Thank you for choosing JLO Beauty.
I would like to cancel my products
I would like to cancel my products, orders. It dries my face out
1 de junho de 2026
Resposta da JLO Beauty
We're sorry to hear your experience, Mary. Your cancellation request has been completed as of today 07/23/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing JLO Beauty and allowing us to be part of your skin care journey.
Love the smell of the cleanser
Love the smell of the cleanser. The products last for a while you only need a small amount for an effective result. I would suggest though waiting for the product to dry before adding each layer.
I'm very happy with my purchase of JLO's beauty line.
23 de julho de 2026
Resposta da JLO Beauty
We appreciate you, Ann! We're happy to know how JLO Beauty products are working for you. Thank you for choosing JLO Beauty.
Resposta da JLO Beauty
Thank you for sharing your feedback, Brenda! We’re happy to know that our JLO Beauty products are making a positive difference in your routine. Thank you for choosing JLO Beauty.
The products are great … every now and …
The products are great … every now and then i come back to it but the new retinal serum the container dispenser does not work properly
22 de julho de 2026
Resposta da JLO Beauty
We appreciate you sharing your feedback, Prajakta! We’re happy to hear that our products have remained a favorite in your skincare routine. We apologize for the trouble you experienced with your recent item. This is not the experience we want for our customers. Our Customer Care team would be happy to assist with a replacement or resolution. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
I can’t cancel my subscription 😡
22 de julho de 2026
Resposta da JLO Beauty
We understand your frustration and appreciate your feedback, Candice. Our goal is always to provide a transparent and positive experience. Our Customer Care team would be happy to review your account and provide further assistance. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
Love the product people say I look like…
Love the product people say I look like I’m in my 30’s and I’ll be 70 next May❤️🥰
22 de julho de 2026
Resposta da JLO Beauty
We appreciate your glowing feedback, Wendy. It’s great to know you’re enjoying the benefits of our JLO Beauty products. Thank you for choosing JLO Beauty.
I have asked you for months to cancel…
I have asked you for months to cancel and stop sending me packages. I return them with notes to cancel . But you keep charging me $90 every month. You need to refund my money of several $90 charges and stop sending. It’s been a very bad experience.
11 de junho de 2026
Resposta da JLO Beauty
We understand your frustration and appreciate your feedback, Uzma. Our goal is always to provide a transparent and positive experience. Our Customer Care team would be happy to review your account, explain billing details, and assist with any changes needed. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
I have called and begged for you to…
I have called and begged for you to close this account and could not get the rep to close the account. I cannot afford the product. You have sent and charged me for over 500 in product I didn't order. This caused me many overdraft on my account because I was not aware of it being taken. Please please close my account!!!
11 de março de 2026
Resposta da JLO Beauty
We sincerely apologize for the difficulties you've encountered, Suzzette. We understand how important it is to feel supported when managing your account. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. If anything else comes up, we're here to help.
Great products
I especially love the cleanser(so gentle even on eyes) and the under eye patches!
27 de maio de 2026
Resposta da JLO Beauty
We're happy to hear that you are enjoying the benefit of our JLO Beauty Gel Cream Cleanser, Angela! Thank you for your glowing support with JLO Beauty.
Pleasant person that helped me
Pleasant person that helped me. She was very sweet and helpful.
15 de julho de 2026
Resposta da JLO Beauty
We’re happy to know you’re satisfied with the service our team provided, Brenda! Thank you for choosing JLO Beauty.
STOP with making a subscription…
STOP with making a subscription automatic. It has happened twice now and then I can't cancel. It is ridiculous. There is no way to cancel on all on my customer portal.
It is so frustrating.
15 de junho de 2026
Resposta da JLO Beauty
We're sorry to hear your experience, Debbie. Your cancellation request has been completed as of today 07/23/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing JLO Beauty and allowing us to be part of your skin care journey.
Resposta da JLO Beauty
Thank you for sharing your feedback, Diomedes! We're truly happy how much you appreciate JLO Beauty. Thank you for your continued support.
Resposta da JLO Beauty
We appreciate you sharing your feedback, Kay. We’re sorry to hear your experience did not meet your expectations. We understand the importance of providing a smooth experience and ensuring our customers feel confident in their purchase. Your feedback is valuable and will be shared with our team as we continue to improve. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
Honestly I have the auto ship for my…
Honestly I have the auto ship for my wife. She loves it all, and it makes her happy. Then she leaves me alone for the day :)
1 de julho de 2026
Resposta da JLO Beauty
Thank you for your glowing feedback, Jackson! We’re so happy to know that your wife is enjoying the benefits of our JLO Beauty products. We sincerely appreciate your support with JLO Beauty.
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