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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Originally got in touch because of a minor issue with the clasp on my dress and support was able to quickly and efficiently fix my issue. Ive always had a great experience ordering from you guys. You... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I absolutely love JLUXLABEL. JLUXLABEL has truly become my ultimate favorite clothing line. The style feels completely me now, and I’ve built such a strong collection that I honestly wouldn’t go anywh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I purchased a dress from the sample sale that was final sale and unfortunately when it arrived, the shoulder had damage. I emailed Jlux and I am truly SHOCKED by how quickly they responded to resolve... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve been ordering from jluxlabel for nearly 10 years. By far my favorite brand. Their style and size offerings are vast and the color selections are so feminine and upscale. My entire wardrobe is fro... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Ive always had a great experience!!

Originally got in touch because of a minor issue with the clasp on my dress and support was able to quickly and efficiently fix my issue. Ive always had a great experience ordering from you guys. You have very good quality dresses that have lasted me for YEARS and i love how the designs i see on your website are different from what i see on most websites i feel as if you have a unique catalog which i love. Customer support is also fast and responsive which is super helpful and appreciated! I cant wait to see what’s next in store <3

17 de abril de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

Hi Zoha, thank you so much for taking the time to share your experience! We're always happy to assist you, and can't wait to show you what's next!

Avaliado com 5 de um total de 5 estrelas

The company is incredible

The company is incredible, they go above and beyond to help us, and ensure our satisfaction.

13 de abril de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

Hi Mailen! Thank you so much for your wonderful feedback. We’re so happy to know you felt well taken care of, your satisfaction means everything to us!

Avaliado com 5 de um total de 5 estrelas

Sooo beautiful

Sooo beautiful, I bought every color!! Great quality, very sturdy and beautifully crafted. Its a 3 piece set and i can wear it many times! I love this bag and I love JluxLabel.

20 de março de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

HI Uchenna! We hope you enjoy styling our Alva Bag Set. Thank you so much for your kind review!

Avaliado com 1 de um total de 5 estrelas

Expérience déplorable

Expérience déplorable. Le manteau reçu ne correspond absolument pas aux photos du site ,alors que j'attendais un blanc pure, j'ai reçu un article de qualité médiocre, fabriqué en Chine, avec des finitions grossières et une couleur grisâtre. J'ai contacté le service après-vente en fournissant les preuves comparatives (photos du site vs produit reçu), mais ils refusent de reconnaître la non-conformité flagrante. Pire encore les frais de retour sont à ma charge et coûtent plus cher que l'article lui-même, ce qui rend tout remboursement impossible en pratique. Je déconseille fortement ce site : les visuels sont trompeurs et le SAV est inexistant face aux problèmes de qualité. Une pure perte d'argent

17 de março de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

Hi Pauline! We’re sorry to hear that your experience did not meet expectations. Providing a smooth and transparent experience is very important to us, and we regret any confusion or frustration caused.

Your feedback has been shared with our customer care team, and we will be reviewing this matter further to ensure it is handled appropriately.

A member of our team will be reaching out to you directly to follow up and assist further.

Avaliado com 5 de um total de 5 estrelas

TOP TIER!!

TOP TIER!!! Representatives are so kind and so helpful! Clothes are so cute! look exactly like pictures! Love this company!

16 de março de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

Thank you so much for such a kind review, Marisa! We're so happy to know our team has been helpful and you are satisfied with your purchases!

Avaliado com 5 de um total de 5 estrelas

I love all of my items I've purchased…

I love all of my items I've purchased from Jlux over the years. Their clothing is excellent quality at reasonable prices. However their pants and some dresses are for tall women so I often have to get alterations done

12 de março de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

Thank you so much for your continued support over the years, Kacy! We're so happy to hear that you love the items you've purchased and appreciate the quality and value of our pieces. We also appreciate your feedback on length is important to us as we continue to improve!

Avaliado com 5 de um total de 5 estrelas

Qualify Items and Excellent Communication

I have ordered a several things from JLuxe and always had a wonderful experience with them. However, my last last order was missing a piece off the item, which didn’t upset me but was a bummer since it was a final sale. I decided to reach out and after contacting JLuxe, their prompt response allowed me to get a satisfactory resolution from them. There excellent communication and the way they resolved the issue, I definitely want to continue doing business with them.

12 de março de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

Hi Micky, thank you so much for your thoughtful review and for being a loyal JLUXLABEL customer! We're so happy to hear that you've consistently had great experiences with us.

Our apologies again about the missing piece in your recent order. We're glad our team was able to assist and provide a resolution for you. Providing excellent communication and support is very important to us, so it truly means a lot to hear your kind feedback!

Avaliado com 5 de um total de 5 estrelas

The dress I ordered had some stain…

The dress I ordered had some stain marks. I reached out to customer service and they were able to rectify the issue in less than 24 hours, which I truly appreciated. Since I purchased this dress for an event in two weeks, I’m so relieved the replacement will arrive in time and I won’t have to look for another option, especially because the one from Jluxlabel absolutely stunning! I’ll definitely continue to be a returning customer.

1 de março de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

Hi Durjayeta! We're so sorry to hear you received a damaged item, but we are happy to know that our team was able to resolve the issue for you. Thank you for leaving a review!

Avaliado com 5 de um total de 5 estrelas

One-Stop shop…

This is a company that stands behind their products. What you see is what you get, try it for yourself and it will become the only place you shop for your clothing. I call it my one-stop shop for my outfits for all occasions.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

Hi Jess! We are so flattered knowing that we are your go-to. Thank you so much for your continued support and trust!

Avaliado com 5 de um total de 5 estrelas

I love Jluxlable!

I love Jluxlable!! The quality is top tier. Every piece I have stands out from the rest.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

Hi Charlotte! Thank you for shopping with us and sharing your feedback!

Avaliado com 5 de um total de 5 estrelas

I’ve been shopping from Jluxlabel since…

I’ve been shopping from Jluxlabel since they’ve launched! Super professional and great customer service! And the quality of clothes.. is so worth the price! I pretty much have never sent anything back. It’s my goal to become an affiliate with them one day.

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

Hi Aaliyah! Thank you so much for your loyalty and for growing with us from the very beginning. Hearing that you value our professionalism, customer service, and quality truly means everything to our team. We are always looking to work with new creators, and encourage you to apply for our affiliate program on our website!

Avaliado com 5 de um total de 5 estrelas

Guaranteed to find unique pieces and…

Guaranteed to find unique pieces and 100% of the time they are the best quality! I know that when I am looking for a piece either for myself or a client, I will absolutely find something on their website… thank you JLux for being so unique and empowering to all women 🙌🏼

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

Hi Linda! Knowing that you trust us not only for yourself but also for your clients is the highest compliment. We cannot thank you enough for your continued support!

Avaliado com 5 de um total de 5 estrelas

This is one of my favorite sites to…

This is one of my favorite sites to shop from. There are always great selections to choose from, a variety of sizes, and prices are often reasonable. The only thing I would like to see different is when an item sells out that you can get it back in stock quicker.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

Hi Shanavida! We’re so happy to hear we’re one of your favorite places to shop and that you’re enjoying the selection, sizing range, and pricing. That truly means a lot to us! We will be sure to share your feedback with our team on restocks!

Avaliado com 5 de um total de 5 estrelas

The clothes are always of great…

The clothes are always of great quality! I would suggest allowing customers to review and give predictions with fit and sizing. The models are beautiful however hard to base your size sometimes. No issues with returns, and stellar customer service support and responses.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

Hi Cherise! We really appreciate your suggestion regarding customer fit reviews. Feedback like this is incredibly valuable as we’re always looking for ways to improve the shopping experience and make sizing even easier for our community. We’ll be sure to share this with our team!

Avaliado com 5 de um total de 5 estrelas

Fits like a glove!

I recently ordered the Celestina dress for a wedding (I’m a bridesmaid). The quality of the dress is exceptional. I could not have asked for a better dress. It fits like a glove and the material of the dress is good quality. It’s double layered and a corset top that fits you nice and snug. The drapery is stunning. I am 5’3 and the length of the dress is just right with my heels. I am very pleased and cannot wait to wear the the Celestina dress!

19 de janeiro de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

Hi Andrea! We’re honored you chose the Celestina dress for such a special occasion. Being a bridesmaid is such a meaningful role! Thank you for sharing and leaving a review!

Avaliado com 5 de um total de 5 estrelas

I am a loyal Jluxlabel supporter

I am a loyal Jluxlabel supporter, and they consistently deliver. The styles are fantastic; the fit of their pieces are perfectly cut; and the quality is spectacular! My favorite brand!

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

Hi Andrea! Your loyalty and kind words mean everything to us! Thank you for your continued support!🤍

Avaliado com 5 de um total de 5 estrelas

My experience with JLUXLABEL is…

My experience with JLUXLABEL is wonderful. The quality of clothes are great. The size is true to size. Everything on their site is sexy and professional. My clothes like jackets look brand new still very happy :)

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

Hi Kelly! We're so happy to hear that the quality of our pieces has exceeded your expectations! Thank you for leaving a review!

Avaliado com 5 de um total de 5 estrelas

Please don't change whoever supplies…

Please don't change whoever supplies the materials to make these beautiful dresses! I have to give kudos to the designers. The dresses and everything are seo elegantly made with decency in mind. The old saying of not having all parts exposed at the same time plays well with Juxlabel clothes line! I love it!

15 de janeiro de 2026
Avaliação não solicitada
logotipo da JLUXLABEL

Resposta de JLUXLABEL

Thank you for such a thoughtful review, Vivian! We truly appreciate your support and your kind words about our designers. We’ll be sure to share this with the team!

A Experiência Trustpilot

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