Originally got in touch because of a minor issue with the clasp on my dress and support was able to quickly and efficiently fix my issue. Ive always had a great experience ordering from you guys. You... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I absolutely love JLUXLABEL. JLUXLABEL has truly become my ultimate favorite clothing line. The style feels completely me now, and I’ve built such a strong collection that I honestly wouldn’t go anywh... Ver mais
A empresa respondeu
I purchased a dress from the sample sale that was final sale and unfortunately when it arrived, the shoulder had damage. I emailed Jlux and I am truly SHOCKED by how quickly they responded to resolve... Ver mais
A empresa respondeu
I’ve been ordering from jluxlabel for nearly 10 years. By far my favorite brand. Their style and size offerings are vast and the color selections are so feminine and upscale. My entire wardrobe is fro... Ver mais
A empresa respondeu
4,8
Excelente
2 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
JLUXLABEL offers only the finest clothing
JLUXLABEL offers only the finest quality of dresses, coats and all things clothing. Their designs are always different and top tier. Also the sizing is true to size, you can’t wrong with JLUXLABEL!
17 de novembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Jamia, thank you so much for your kind words! We’re thrilled you love the quality, unique designs, and fit of our pieces. Your support means everything to us!
My sizes arent available in the things I like
My sizes are not available
26 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Malean, thank you for your sharing your feedback. We’re sorry your sizes weren't available when trying to shop. Our most popular styles do sell out quickly and we do our best to restock our best sellers often.
We encourage you to sign up for restock alerts so you’re the first to know when your size is back. Alternatively, you are always welcome to reach out to us directly for updates on when select items will be restocked in your size!
I’ve been buying from JLUXLABEL since…
I’ve been buying from JLUXLABEL since they started their online presence I’ve watched them grow. I’ve never had any complaints about any of their clothing and will continue to be a regular customer.
26 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Felicia! We’re honored to have grown alongside you and thrilled to hear you’ve always been satisfied with our pieces. Your continued support means the world to us, and we can’t wait to keep bringing you styles you love!
The outfit is perfect and true to size
The outfit is perfect and true to size. Material is breathable and made well. I had no issues I enjoyed wearing it and I always receive a complement when wearing it.
12 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
We’re so happy to hear you love your outfit, Mel! Creating pieces that fit true to size, feel great, and make you feel confident is always our goal. Thank you for sharing your experience and leaving a review!
Nothing but great experiences.
I have been shopping at JKUXLABEL for more than 3 years now. My experience has been nothing but great! From the materials to the personnel aspect. Great customer service and most importantly fast response time very single time. This is my number 1 go to brand. I would highly recommend.
1 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Ortencia! Thank you so much for your continued support over the past three years! We love hearing that you’ve consistently enjoyed the quality of our pieces and our customer service. Being your go-to brand means the world to us, and we truly appreciate your recommendation!
Clothes are made with love
Clothes are made with love, to fit, and to last. Delivery is always on time and efficient. Returns are a breeze. Style is like no other 🙏
26 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Julie, we’re so happy to hear this! Creating stylish, high-quality pieces that fit beautifully and stand the test of time is always our goal. Thank you for sharing your feedback!
Highly recommended product from JLUXLABEL
Highly recommended product from JLUXLABEL; very comfortable, fits perfectly, and high-quality materials. Shopping at JLUXLABEL is an amazing experience. The quality of the clothes, designs, and varieties are so trendy.
26 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Josphat, we love hearing this! It’s so rewarding to know our pieces fit perfectly and feel comfortable. Thank you for leaving a review and recommendation!
I got engaged in a JLUXLABEL dress
I got engaged in a JLUXLABEL dress , all my special events outfits are from you guys . I love the quality of the cloths and how they make me feel absolutely beautiful ! JLUXLABEL have not let me down since 2015🫶🏾💖
1 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Congratulations on your engagement, Hawa! ✨
We’re so honored to have been part of your special moments and truly grateful for your loyalty over the years!
JLUXLABEL is LUXURY
JLUXLABEL screams luxury through and through! It is absolutely a lifestyle. The products are excellent quality and the customer service is great. I highly recommend signing up for their rewards program. It’s definitely worth it.
25 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
We love hearing this, Linnea! We strive to provide a luxurious experience with standout quality and service, and we’re beyond happy to know this has been your experience. Thank you for recommending our rewards program and for being a part of the Lifestyle!
This store is amazing
I love how easy it is to get ahold of customer service if you need help. I have shopped with JLux for a while and I have never needed or wanted to send anything back. The sizes are accurate and the quality is second to none. I am obsessed with this store.
12 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Sarah! We're obsessed with this review! It’s so rewarding to know our sizing, quality, and customer service make your shopping experience seamless. Thank you for sharing your experience with us!
Love the clothing
Love the clothing. It’s great quality
26 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
We love that you love it! Thank you for shopping with us and sharing your feedback!
I placed an order and received it
I placed an order and received it. Didn’t realize the return window was 14 (I presumed 30 days) . Reached out and explained I was traveling and working crazy hours. They made the one time exception for me. I would definitely shop here again,
21 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Kamela! Thank you so much for sharing your experience. We’re really glad we could help and make an exception for you. We understand how busy travel and work can be, and we’re happy to have been able to help. We can't wait to help you again in the future!
This is a legitimate website
This is a legitimate website, and I purchased the dress through it. I acquired the discounted dress for a wedding, and it is of excellent quality. There is no indication that this is a scam.
17 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Thank you so much for taking the time to share your experience, Yann! We’re really glad to hear you loved the dress and were happy with the quality. Your feedback means a lot to us, especially in helping reassure other customers. We truly appreciate your support and hope the dress was perfect for the wedding!
Fantastic Customer service
Customer service has always been insanely helpful and fast whenever I needed to reach out to them. I'm beyond appreciative of their willingness to go above and beyond when they don't necessarily have to. I recently had a voucher that expired, and they were so kind to issue me a new one without hesitation. Thank you all!
17 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Thank you so much for taking the time to leave a review! We’re thrilled to hear that our customer service team has been able to assist you quickly and effectively. It’s always our goal to go above and beyond for our customers, and we’re so glad you had a positive experience with us. We truly appreciate your support, and we look forward to continuing to serve you in the future!
Can’t Compare
I absolutely love the set that I ordered from the site. It fit perfectly and was very different than any other design. I find that a lot of fashion websites copy one another and I can tell this website is original.
1 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Danielle, thank you for sharing your feedback! We’re so glad you loved the fit and uniqueness of the set you received!
I was very impressed by the customer…
I was very impressed by the customer service. They responded to my question after business hours and were quick to follow through with an error that I made. In this day and age when things are so automated, it’s nice to experience great customer service!
10 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Arianne, thank you so much for your kind words! We’re glad we could help and truly appreciate you taking the time to share your experience!
Top-notch customer service and…
Top-notch customer service and fantastic products, especially the accessories. I’m not paid to say this—just a genuinely happy customer.
7 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Beverly! Thank you so much for taking the time to share your feedback and leave a review. Your support means everything to us!
Always quality items and fast shipping
Always quality items and fast shipping. My new favorite brand
1 de dezembro de 2025
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Mariya! Thank you so much for your continued support in shopping with us!
I love Jluxlabel ❤️
I love Jluxlabel ❤️ everything from the quality, shipping and packaging is beautifully done. And makes each shopping experience feel special.
4 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Thank you so much for your continued support in shopping with us, Amanda! We truly appreciate you taking the time to leave a review!
The quality of their clothes is…
The quality of their clothes is incredible and the amount of compliments when I wear JLux are endless!
9 de janeiro de 2026
Avaliação não solicitada
Resposta de JLUXLABEL
Hi Bianca! We are so happy to here you are showered in compliments when you step out in JLUXLABEL! Thank you for your continued support shopping with us!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.