Downloaded app as wanted to use this method, however couldn’t complete registration as it will not accept either choice for “Let’s secure your account”, either by biometrics or email code? It doesn’t... Ver mais
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Veja o que dizem as avaliações
Great and secure way to send money to Jamaica for your family and friends. It can be picked up at several locations including the JN bank. The only problem I have is they do not have an app for easier... Ver mais
A empresa respondeu
I gave this great because I can simply fill out release the form after sending funds to be deposited to my account vs calling that took forever I just wish there’s an mobile App for banking It’s... Ver mais
A empresa respondeu
JN always quick and fast with the money Card my family are able to used what money they need and leave back the rest on the card very convenient they don’t have to join that long queue anymore
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Informações de contato
4,3
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The process of registering is too long…
The process of registering is too long and complicated.
27 de maio de 2026
Resposta da JN Money
Dear valued customer, thank you for your feedback. We understand that the registration process may feel lengthy, and we appreciate your input. We're always looking for ways to make the experience simpler and more user-friendly while maintaining security requirements.
The instructions were clear and easy to…
The instructions were clear and easy to follow. The xchange rate was very reasonable.
2 de junho de 2026
Resposta da JN Money
Dear valued customer, thank you for your feedback! We're glad to hear the instructions were clear and easy to follow, and that you found our exchange rate to be very reasonable. We appreciate your support and look forward to serving you again.
Resposta da JN Money
Dear valued customer, thank you for your feedback! We're glad to hear you found our service quick and efficient. We appreciate your support and look forward to serving you again.
Well after the initial problems of…
Well after the initial problems of downloading my documents it all went quite smooth and I now no longer have to travel across London to the actual JN branch which takes a lot of pressure off of me so overall a good experience one thing though whilst calculating the cost came up as no fee Free but a fee was still deducted but that a the least
1 de junho de 2026
Resposta da JN Money
Dear valued customer, thank you for your detailed feedback. We're pleased to hear the process went smoothly overall and helped save you the trip to a branch. We also appreciate you highlighting the fee discrepancy and will share your comments with the relevant team for review.
Resposta da JN Money
Dear value customer, thank you for your feedback! We're glad you found our service easy to use and accessible. We appreciate your support!
Very please
23 de maio de 2026
Resposta da JN Money
Dear valued customer, thank you for your kind words! We're very pleased to hear you had a great experience. We appreciate your support and look forward to serving you again.
A lot better than previous attempts
A lot better than previous attempts. Went through a lot faster.
30 de maio de 2026
Resposta da JN Money
Dear valued customer, thank you for your feedback! We're glad to hear the process was much faster and smoother than your previous experiences. We appreciate your support!
System was simple and easy to use,
20 de maio de 2026
Resposta da JN Money
Dear valued customer, thank you for your feedback! We’re happy to hear you found the system simple and easy to use.
Very reliable and help full in every way…
Very reliable and helpful in every way please with the service Jn money provided
26 de maio de 2026
Resposta da JN Money
Dear valued customer, thank you for your kind words and continued support. We’re delighted to hear that you find our service reliable and helpful. Your satisfaction means a lot to us!
After a few glitches my transaction was…
After a few glitches my transaction was successful.
Thank you
19 de maio de 2026
Resposta da JN Money
Dear valued customer, thank you for your patience and understanding. We’re happy to hear your transaction was successful, and we appreciate your feedback!
Resposta da JN Money
Dear valued customer, thank you for your feedback! We appreciate your support and are happy we could provide the attention you deserved.
Waiting Now Happy (Florida)
Well I wouldn't call it Great but today I'm happy from February until today you couldn't add your bank card, but thumbs 👍 up to each complaint I had they never fail to answer me back it has been a little inconvenient for me to go to the Agency to do JNM. But today I checked my email and was so please to see a notification from JNM advising me everything is work, theynotify me as promised five 🌟 to the people at JNM Thank you.
20 de maio de 2026
Resposta da JN Money
Dear valued customer, thank you for your patience and for sharing your experience. We truly appreciate your understanding during the inconvenience. We're happy to hear everything is now working and that our team kept you updated as promised. Your kind words and 5-star support mean a lot to us!
Finally, a successful transaction!
Very disappointed that a lot of times that I log on to send money, there are technical difficulties that don't allow me to send the funds! Today was a blessed day as the only issue I encountered, was that it would not accept a new expiration date for my debit card. So I had to use a totally different card for it to accept it. Just happy that something finally worked!
22 de maio de 2026
Resposta da JN Money
Dear valued customer, thank you for sharing your experience with us. We sincerely apologize for the technical difficulties and understand how frustrating that can be. We’re glad you were able to complete your transaction today, and your feedback regarding the debit card issue has been noted as we continue working to improve our service.
Easy navigation
Easy navigation. Quite straightforward and not complicated in getting your business done
15 de maio de 2026
Resposta da JN Money
Dear valued customer, thank you for your wonderful feedback! We’re glad to hear you found the navigation easy and the process straightforward and convenient.
The online service is not very…
The online service is not very reliable. Sometimes it works another time it freezes in the middle of doing a transactions which is a bit frustrating. Needs improving.
13 de maio de 2026
Resposta da JN Money
Dear valued customer, thank you for your honest feedback. We apologize for the frustration caused by the service interruptions and appreciate you bringing this to our attention. We’re continuously working to improve the reliability of our online platform and provide a smoother experience.
Resposta da JN Money
Dear Valued Customer, Thanks for your positive feedback. We are happy to hear that you find our services reliable and that our team has been consistently available to support you when needed. We value your business and hope to serve you again soon.
Resposta da JN Money
Dear valued customer, thank you for your feedback! We’re glad you were happy with our prompt service and smooth payment process. We appreciate your support and look forward to serving you again!
Good service will surely miss the the…
Good service will surely miss the the team at Elephant. I always look forward on Friday to see their welcoming face. Always helpful and attentive. Elephant team the best.
8 de maio de 2026
Resposta da JN Money
Dear Valued Customer, Thanks for your positive feedback. We are happy to hear that you find our services reliable and that our team has been consistently available to support you when needed. We value your business and hope to serve you again soon.
Resposta da JN Money
Dear Valued Customer, Thanks for your 5-star review. We are happy to hear that you find our services user friendly and reliable. We value your business and hope to serve you again soon.
Quick and easy
5 de maio de 2026
Resposta da JN Money
Dear valued customer, thank you for your feedback! We’re glad to hear you found the service quick and easy to use. We appreciate your support!
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