I have brought many products from this beautiful family run business. Their binders are beautiful and reasonably priced. Inserts to suit yourself and undated which I love. So many colours to choose fr... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Received my goodies from the Red Letter night, and I was so lucky to have won a prize! Went with a Mocha disc bound folio and new disc inserts - to say I am absolutely delighted would be an... Ver mais
Absolutely fantastic customer service from start to finish! I honestly couldn’t recommend them highly enough. I wasn’t entirely sure what I needed and had added a few things to my basket that I d... Ver mais
I wanted to make sure my order was perfect before hand and had trouble trying to preorder decided to jump on the TikTok live and I believe it was jay who went absolutely above and beyond to ensure my... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to Joannes Journals, a UK-based luxury stationery and wellness brand designed to help people feel more organised, motivated, and positive every day. At Joanne’s Journals, we create beautifully designed planners, journals, wellness tools, stickers, and stationery products that support productivity, self-care, mental wellbeing, and daily routines for both adults and children. Our mission is simple: to make planning feel inspiring, enjoyable, and life-changing. Founded by Joanne, a busy mum of four, the brand was built from a passion for helping others manage everyday life with less stress and more confidence. Every product is thoughtfully designed with a focus on quality, functionality, and beautiful aesthetics, combining luxury stationery with practical wellbeing support. We are proud to have built a supportive and growing community of customers who use our products for organisation, ADHD support, goal setting, mindfulness, school planning, business planning, and personal growth. Customer happiness is at the heart of everything we do, and we are committed to delivering high-quality products, excellent service, and a positive experience with every order. Thank you for supporting Joanne’s Journals, where planning meets wellness.
Informações de contato
4,9
Excelente
548 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Joanne’s Journals - you will become obsessed 🤩
Joanne’s Journals is so helpful. I love all the things I’ve ordered. Gorgeous products, thoughtful inserts, beautiful binders, amazing customer service. Can’t wait for my advent calendar to arrive later this year! I have previously bought the cleaning journal, my organised family planner, mystery boxes 2, 4 and 5 and the Christmas planner, I chose my colour thanks to Jay setting up a poll on the 14 hour TikTok live. 10/10
21 de agosto de 2026
Avaliação não solicitada
Found on TIKTOK
After finding on TikTok i watched a couple of lives and decided to order. Since then i have placed 4 more orders and couldnt be happier. The planners are stunning. I look forward to building my collection
13 de agosto de 2026
Avaliação não solicitada
What a beautiful Christmas collection! So good I bought both colours.
What a beautiful Christmas collection! The bright tartan colour simply enhances the Christmas vibes. This luxurious set comprises of a binder and series of delightful Christmas inserts. A great way to begin your Christmas planning in style. Another great creation from the team at Joanne’s Journals.
14 de agosto de 2026
Avaliação não solicitada
Beautiful practical products
Beautiful practical products, would go anywhere else.
20 de agosto de 2026
Avaliação não solicitada
Tartan Christmas Bundles - Red and Green
Tartan Christmas Bundles - Red and Green
Yet again more amazing products received from JJ's, the quality of these everlasting Christmas planners is outstanding and better than ever. The inserts cover every aspect of Christmas and exceed expectations. I am loyal to the brand.
14 de agosto de 2026
Avaliação não solicitada
Beautiful Products
Beautiful, practical products. I'm still getting organized but can't wait to start my journey of planning!!
Love everything I've purchased.
20 de agosto de 2026
Avaliação não solicitada
New Journals and Planner Pads company!
Fantastic new company providing quality and massive range of journals and planner pads. Ordered on Tuesday, arrived Thursday, beautifully packaged and in gift style boxes. Fabulous for Xmas presents! These are mine though…
20 de agosto de 2026
Avaliação não solicitada
Low quality and not worth the price
Ordered a personalised journal as a gift, came in a damaged box absolutely not up to standard for a product worth £100 or suitable for gifting. The site itself wasn’t clear on how many pages were included in each item and the vegan leather came scratched and doesn’t seem long lasting. Will be finding another business to purchase from instead.
19 de agosto de 2026
Avaliação não solicitada
Resposta da Joannesjournals
Hi Kiren
I hope you are well.
I have just seen your Trustpilot review and wanted to get in touch, as I was disappointed to read that there were several issues mentioned that had not previously been raised with us directly, particularly regarding the scratched journal and the page count.
The page count for each journal is always included in the product description on every product on the website. We are also always very happy to help with any questions or concerns customers may have. We pride ourselves on being responsive and providing a personal service, whether that is through our TikTok Lives, where we offer one-to-one shopping support, or through the time I personally spend helping customers by phone and message to build the perfect order.
This is why I was particularly surprised by the review, as our previous correspondence with you only mentioned that the postage box had been slightly damaged in transit. We discussed this is what the purpose of the box was, to protect the items inside which are of course the products, and offered you a complimentary box as a replacement. We have yet to receive a reply to this offer as far as I can see. At the time, you had also explained that the order was intended as a gift and that the recipient you stated would become a "repeat customer". As no damage to the journal itself was mentioned at that point, we had no reason to believe there was an issue with the product inside as it was not detailed in the many emails we have exchanged.
Could you please send us a photograph of the damage to the binder? We are concerned that, if this was previously reported to us, your message may somehow have been missed, and we would of course like the opportunity to look into this for you, as you can see, with all of our reviews, we pride ourselves in ensuring every product delivered is perfect, and if not, we rectify this very quickly for all of our customers.
Many thanks,
Emma
Absolutely love this brand
Absolutely love this brand, got my journal and a Christmas planner. Love how you can individualise your journal to you.
20 de agosto de 2026
Avaliação não solicitada
I love my journal
I love my journal especially with the academic calendar inserts. I work in education and it makes my life so much easier
19 de agosto de 2026
Avaliação não solicitada
Amazing Service
Amazing customer service as always, genuinely wouldn’t go else where for my planning and journal bits now.
In a short time of being a JJ customer, I’ve been welcomed warmly into the community by everyone including Jo, Jordan & Jay.
Thank you so much for my for my A5 pad, I appreciate you all so much 🩶
18 de agosto de 2026
Avaliação não solicitada
Amazing!!!
Amazing quality products. Fully customisable to my needs. Their TikTok lives bring a smile to my day with their helpful and friendly presenter Jay who goes the extra mile with showing the products. These guys are a must for anyone who loves planning
12 de agosto de 2026
Avaliação não solicitada
I’ve received the most beautiful…
I’ve received the most beautiful cleaning folder along with inserts for a previous binder I booked just needed the 2026/2027 calendar inserts and I’m all set to making plans and setting small cleaning schedules.
17 de agosto de 2026
Avaliação não solicitada
So so SO happy with the christmas…
So so SO happy with the christmas planner I ordered! The quality is amazing and the design is beautiful..so christmassy, I can't stop looking at it and showing everyone 😅 I'm a filofax fan and never bought another brand of planner until now and I'm so impressed. Thank you so much 😀
17 de agosto de 2026
Avaliação não solicitada
New to JJs …
Just received my first orders I placed 4 ordered over a couple of days. The quality of the products is amazing, I am really impressed. The added initials to the binders is a lovely touch I cannot wait to use them. I bought 3 binders in the hope I can split into home, life and work.
14 de agosto de 2026
Avaliação não solicitada
Stunning Christmas Journal
Stunning Christmas Journal. Exquisite binder with beautiful inserts/dashboards and pages. Very luxurious.
14 de agosto de 2026
Avaliação não solicitada
Discovered Joannes Journals the day…
Discovered Joannes Journals the day they launched Christmas! Since then in the 2 weeks I’ve placed multiple orders on TikTok and the website. The quality is brilliant! Everything you need to build planners that you will use daily all in one place. Personalised for you by you! Couldn’t recommend them enough! Staff are so friendly and helpful! No question is too big of too small.
So excited to receive my advent calendar!
1 de agosto de 2026
Avaliação não solicitada
Beautifully packaged
Beautifully packaged, quality workmanship, an item I’m proud to own
14 de agosto de 2026
Avaliação não solicitada
The item I bought was for a family…
The item I bought was for a family member as a gift she’s an accountant so I hope it helps her organise her day
3 de agosto de 2026
Avaliação não solicitada
Fantastic quality!
Extremely quick delivery and high quality product! Very impressed with the packaging too - will be ordering again!
13 de agosto de 2026
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.