Sunny Side Travel Avaliações 153

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

10/10 what a trip!!!! Prompt pick up and fantastic your my husband and daughter both loved their dive. Every dive is with at least one instruktor holding your hand. Superb. We will be back. Super w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We visited in August and just had the most amazing excursion. This was one of the most memorable trips and the excursion I think of the most! The driver and tour guide were fabulous! Really engag... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Vor unseren Urlaub buchten wir das Delfin Schwimmen. Wir haben u s so riesig darüber gefreut, als der Tag dafür gekommen ist. Der Tranfer war pünktlich organisiert. Dort vor Ort eine Katastrophe. 2... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sealanya, absolutely fantastic would definitely recommend. The animals are well looked after and are cared for and loved. Kids were thrilled to see the seals and dolphins, easy to book via WhatsApp c... Ver mais

Detalhes da empresa

  1. Agência de Viagens
  2. Locação de Barcos
  3. Agência de Passeios de Barco
  4. Agência de viagens de cruzeiros
  5. Provedor de excursões culturais
  6. Agência de turismo

Escrito pela empresa

JoinExcursions.com is an online excursion booking platform operated by Sunny Side Travel, a fully licensed travel agency in Turkey and an official member of TÜRSAB (Association of Turkish Travel Agencies) with licence number 16322. Our operations are managed by BAUM Travel & Tourism Ltd. We connect travelers with a wide range of trusted excursion providers across Turkey, offering carefully selected daily tours, activities, and multi-day experiences in the country’s most popular destinations. Our mission is to make discovering Turkey easy, reliable, and affordable. By working with professional local partners, we ensure our guests receive high-quality experiences, competitive prices, and excellent service. From cultural tours and nature adventures to unique local experiences, JoinExcursions.com helps travelers explore the rich history, stunning landscapes, and vibrant culture of Turkey with confidence.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

153 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 92% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

10/10 what a trip!!!

10/10 what a trip!!!! Prompt pick up and fantastic your my husband and daughter both loved their dive. Every dive is with at least one instruktor holding your hand. Superb. We will be back.
Super wycieczka, wszystkie zasady bezpieczeństwa zachowanie, conajmniej jeden instruktor przy Tobie trzymajacy za rękę, na prawdę super przeżycie polecam. Na pewno wrócimy.

10 de abril de 2026
Avaliação não solicitada
logotipo da Sunny Side Travel

Resposta da Sunny Side Travel

Thank you so much for your wonderful review! 😊
We’re delighted to hear that you and your family had such a fantastic diving experience with us. Safety and guest comfort are always our top priorities.

We truly appreciate your recommendation and look forward to welcoming you back again soon!

Avaliado com 5 de um total de 5 estrelas

Best Excursion For Culture Immersion! So Many Memories!

We visited in August and just had the most amazing excursion. This was one of the most memorable trips and the excursion I think of the most!
The driver and tour guide were fabulous! Really engaging and brought everyone together, especially lone travellers, we had such fantastic conversations with members of our group which was facilitated by our tour guide.
The trip itself was fantastic we saw so much of rural life and took in the culture and scenery.
We are due back this August, so will probably rebook this trip among others again. It’s perfect for immersing yourself in the country, customs and culture.
Such a beautiful trip we would highly recommended!
Thank you for a beautiful day, I remember so often. Fay and Bogdan xxx

22 de agosto de 2025
Avaliação não solicitada
logotipo da Sunny Side Travel

Resposta da Sunny Side Travel

Thank you so much for your wonderful review! 😊
We’re truly happy to hear that you had such a memorable experience and enjoyed the cultural journey with our team. It means a lot to us that you felt connected and had a great time with the group.

We look forward to welcoming you again this August for more amazing experiences!

Avaliado com 5 de um total de 5 estrelas

Jak dla mnie super.Kozystałem raz z ich…

Jak dla mnie super.Kozystałem raz z ich usług.Profesjonalne biuro turystyczne.Odbiór z hotelu.Dobrze zorganizowana wycieczka za dobrą cenę. Polecam

4 de novembro de 2025
Avaliação não solicitada
logotipo da Sunny Side Travel

Resposta da Sunny Side Travel

Thank you very much for your kind review! 😊
We’re glad to hear that you were satisfied with our service and organization. It’s great to know everything went smoothly from hotel pickup to the tour itself.

We hope to see you again on another excursion in the future!

Avaliado com 5 de um total de 5 estrelas

Wir haben über diesen Seite die Delfinshow gebucht

Wir haben über diesen Seite die Delfinshow in Antalya gebucht. Es war absolut perfekt . Der Transfer 1a , danke an Ismet , der uns auch einiges vom Land erzählt hat . Es war rundum perfekt . Die Abholung erfolgte pünktlich wie vereinbart , der Preis wie vorher gesagt . Alle Fragen wurden per WhatsApp beantwortet . Wir waren komplett zufrieden und empfehlen es weiter 🥰danke

28 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Это был отличный отдых

Это был отличный отдых , рекомендую, спасибо за профессионализм ☺️

15 de outubro de 2025
Avaliação não solicitada
logotipo da Sunny Side Travel

Resposta da Sunny Side Travel

Ответ от Join Excursions Management

Уважаемый(ая) Гость,

Большое спасибо за ваш отзыв! 😊
Нам очень приятно, что вам понравился отдых и вы оценили наш профессионализм. Мы стараемся, чтобы каждая экскурсия приносила только положительные эмоции и яркие впечатления.

Будем рады видеть вас снова! 🌸

С уважением,
Команда Join Excursions Management

Avaliado com 5 de um total de 5 estrelas

Excellen organization and support

Very nice organization and extremely responsible support. We went paragliding and horse-riding, and everything was precise and well organized. It wasn’t cheap, but Turkey isn’t a cheap country anymore.

20 de setembro de 2025
Avaliação não solicitada
logotipo da Sunny Side Travel

Resposta da Sunny Side Travel

Response from Join Excursions Management

Dear Guest,

Thank you so much for your kind and honest feedback! 🌟
We’re very happy to hear that you enjoyed both the paragliding and horse-riding tours, and that you appreciated our organization and support. Our team always does its best to ensure everything runs smoothly and safely.

We truly value your trust and understanding — quality and safety are our top priorities. Hope to see you again on your next visit to Turkey! 🙏😊

Warm regards,
Join Excursions Management Team

Avaliado com 5 de um total de 5 estrelas

Отличная компания организующая…

Отличная компания организующая экскурсии, ездили с ними несколько раз. Каждый раз все было на высоте , менеджеры по подбору экскурсий очень грамотные и профессиональные. Сами поездки очень впечатлили! Спасибо вам огромное!

10 de outubro de 2025
Avaliação não solicitada
logotipo da Sunny Side Travel

Resposta da Sunny Side Travel

Ответ от Join Excursions Management

Уважаемый(ая) Гость,

Большое спасибо за ваш замечательный отзыв! 🙏✨
Нам очень приятно слышать, что вам понравились наши экскурсии и что каждый раз всё проходило на высоком уровне. Вся команда старается сделать ваш отдых комфортным и незабываемым.

Благодарим за доверие и будем рады видеть вас снова! 🌸

С уважением,
Команда Join Excursions Management

Avaliado com 5 de um total de 5 estrelas

they were very helpful and super kind…

they were very helpful and super kind totally recommended

1 de outubro de 2025
Avaliação não solicitada
logotipo da Sunny Side Travel

Resposta da Sunny Side Travel

Response from Join Excursions Management

Dear Guest,

Thank you so much for your kind words! 🌟
We’re really happy to know that you found our team helpful and kind. Your recommendation means a lot to us — hope to see you again soon! 🙏😊

Warm regards,
Join Excursions Management Team

Avaliado com 5 de um total de 5 estrelas

the pirate boat was a fantastically fun…

the pirate boat was a fantastically fun experience, thank you to the crew and fast and easy booking :) good luck to your company and see you soon

11 de outubro de 2025
Avaliação não solicitada
logotipo da Sunny Side Travel

Resposta da Sunny Side Travel

Response from Join Excursions Management

Dear Guest,

Thank you so much for your kind words! 🏴‍☠️⚓
We’re delighted to hear you had a fantastic time on the Pirate Boat — it’s always a guest favorite! We truly appreciate your warm wishes and look forward to seeing you again on your next holiday. 😊

Best regards,
Join Excursions Management Team

Avaliado com 5 de um total de 5 estrelas

Nice experience

We bought 3 paket tours: boat trip, paragliding and quad safari .It was really good. No any delays, nice service and professional guides 👌👌🙏Highly recommended

27 de setembro de 2025
Avaliação não solicitada
logotipo da Sunny Side Travel

Resposta da Sunny Side Travel

Response from Join Excursions Management

Dear Guest,

Thank you so much for your kind words and for trusting us with your tours! 🌟
We’re truly happy to hear that you enjoyed the boat trip, paragliding, and quad safari — and that everything went smoothly. Our team always aims to provide safe, well-organized, and memorable experiences for all our guests.

Your recommendation means a lot to us, and we look forward to welcoming you again on your next holiday in Turkey! 🙏😊

Warm regards,
Join Excursions Management Team

Avaliado com 5 de um total de 5 estrelas

Quad toer.

Een leuke middag gehad.Van ophalen tot terug brengen naar hotel.
Goed georganiseerd team.
Helpen/denken mee waar kan.
Prijs is prima, voor de tijd dat je er spendeert. Een kleine pauze was er. Water kan je zelf meenemen. (Geen eten ).Voor ons was het de eerste keer, dus hadden een paar euro extra aan uitgaven daar gespendeerd ( fotos op usb stick, stofmasker , ijsje).
Voor de rest 👍

14 de outubro de 2025
Avaliação não solicitada
logotipo da Sunny Side Travel

Resposta da Sunny Side Travel

Bedankt voor je mooie review! 😊
Fijn om te horen dat jullie een leuke middag hebben gehad en dat ons team goed heeft kunnen helpen. We waarderen je feedback over de pauze en extra’s, dat nemen we zeker mee. Hopelijk zien we jullie nog eens terug voor een nieuwe avontuurlijke ervaring! 🚀

Met vriendelijke groet,
Het team van Join Excursions
🌐 www.joinexcursions.com

Avaliado com 1 de um total de 5 estrelas

When booking our excursions we were…

When booking our excursions we were told a price when booking. Once we arrived for our excursion we were told we had to pay another 50 euros.

The way they treat you is disgusting! Left a family of 5 stranded and did not offer to help with a return!!

I would not use this company to book any excursions! I would stay well away they are disrespectful and try and get more money out of you once you arrive.

14 de outubro de 2025
Avaliação não solicitada
logotipo da Sunny Side Travel

Resposta da Sunny Side Travel

Dear Mr. Matt Holmes.

We are truly sorry that you felt disappointed with your recent experience. However, after carefully reviewing all communication between you and our representatives, we would like to clarify the situation with complete transparency.

From the very beginning, our team provided you with the official details of the tour, including the total price and the information about additional government or service fees. The quotation and tour description were clearly communicated in writing before your arrival. These terms are standard for all of our customers and are also publicly listed on our official platforms.

You mentioned that you did not book through our website and therefore were unaware of certain details. However, the same information is always explained during the booking process via WhatsApp as well. You were provided with the full cost and the link to the tour description for your reference. There was never any attempt from our side to hide or change prices — our company policy strictly forbids any form of misleading or unclear communication with guests.

Upon your arrival, our local operator explained that the difference was due to mandatory government and transport fees, which are not charged by our company but by the local authority. Despite this, we offered several solutions to make the situation easier for you — including a discount and even a personal contribution from our representative to reduce your total cost. Unfortunately, all offers were refused.

We fully understand that you were frustrated at that moment, especially as you were traveling with children. However, it is important to note that our team never refused to assist you. Our staff repeatedly tried to help and communicate calmly, even when the conversation became very offensive and disrespectful toward our employees. Despite the inappropriate language used against our staff, we continued to respond politely and sought ways to resolve the situation peacefully.

You also mentioned being “left stranded.” In reality, our operator had offered transportation options and assistance. You chose to leave the meeting point on your own decision and arrange a private taxi instead. Our staff were not informed in time to organize the return transfer.

We strongly reject any accusation of “scam” or “dishonesty.” Our company has a long-standing record of serving thousands of satisfied guests every season. We are a licensed agency working under TURSAB regulations, and all our operations, payments, and taxes are handled in accordance with Turkish law.

We would also like to emphasize that we are fully ready to share all WhatsApp correspondence between you and our team — with your personal information kept strictly confidential — with any potential guest who wishes to review the facts for themselves. We believe that transparency is the foundation of trust, and we will never allow our company’s reputation to be damaged by unfair accusations or attempts at blackmail.

Join Excursions values every guest and always strives to ensure satisfaction. We regret that this misunderstanding caused you frustration, but the facts clearly show that our team acted professionally, responsibly, and in good faith at every stage.

Thank you for your understanding.
We wish you and your family a pleasant continuation of your holiday.

Kind regards,
Join Excursions Management Team
🌐 www.joinexcursions.com

Avaliado com 1 de um total de 5 estrelas

Left us stranded in Turkey after trying…

Left us stranded in Turkey after trying to bump up the price

13 de outubro de 2025
Avaliação não solicitada
logotipo da Sunny Side Travel

Resposta da Sunny Side Travel

Dear Mr. Matt Holmes.

We are truly sorry that you felt disappointed with your recent experience. However, after carefully reviewing all communication between you and our representatives, we would like to clarify the situation with complete transparency.

From the very beginning, our team provided you with the official details of the tour, including the total price and the information about additional government or service fees. The quotation and tour description were clearly communicated in writing before your arrival. These terms are standard for all of our customers and are also publicly listed on our official platforms.

You mentioned that you did not book through our website and therefore were unaware of certain details. However, the same information is always explained during the booking process via WhatsApp as well. You were provided with the full cost and the link to the tour description for your reference. There was never any attempt from our side to hide or change prices — our company policy strictly forbids any form of misleading or unclear communication with guests.

Upon your arrival, our local operator explained that the difference was due to mandatory government and transport fees, which are not charged by our company but by the local authority. Despite this, we offered several solutions to make the situation easier for you — including a discount and even a personal contribution from our representative to reduce your total cost. Unfortunately, all offers were refused.

We fully understand that you were frustrated at that moment, especially as you were traveling with children. However, it is important to note that our team never refused to assist you. Our staff repeatedly tried to help and communicate calmly, even when the conversation became very offensive and disrespectful toward our employees. Despite the inappropriate language used against our staff, we continued to respond politely and sought ways to resolve the situation peacefully.

You also mentioned being “left stranded.” In reality, our operator had offered transportation options and assistance. You chose to leave the meeting point on your own decision and arrange a private taxi instead. Our staff were not informed in time to organize the return transfer.

We strongly reject any accusation of “scam” or “dishonesty.” Our company has a long-standing record of serving thousands of satisfied guests every season. We are a licensed agency working under TURSAB regulations, and all our operations, payments, and taxes are handled in accordance with Turkish law.

We would also like to emphasize that we are fully ready to share all WhatsApp correspondence between you and our team — with your personal information kept strictly confidential — with any potential guest who wishes to review the facts for themselves. We believe that transparency is the foundation of trust, and we will never allow our company’s reputation to be damaged by unfair accusations or attempts at blackmail.

Join Excursions values every guest and always strives to ensure satisfaction. We regret that this misunderstanding caused you frustration, but the facts clearly show that our team acted professionally, responsibly, and in good faith at every stage.

Thank you for your understanding.
We wish you and your family a pleasant continuation of your holiday.

Kind regards,
Join Excursions Management Team
🌐 www.joinexcursions.com

Avaliado com 1 de um total de 5 estrelas

I've done quad biking all around the…

I've done quad biking all around the world, this experience was the worst, If your happy to do only 10mph, this is your place.

12 de outubro de 2025
Avaliação não solicitada
logotipo da Sunny Side Travel

Resposta da Sunny Side Travel

Hello again Dear Matt Holmes,

Are they not your words to us after your Quad biking experiance?:

''Thankyou, collection was good and the price, I'll be in touch for more excursions this week. Thankyou for being so helpful''

What you are attempting is a result of failing to achieve anything against blackmail and extortion attempts. We are an agency that does not compromise with cheap blackmail and baseless lies. Other readers who read this and the comments below will notice the other negative comments you have written from your fake accounts.

Avaliado com 1 de um total de 5 estrelas

Was sold paragliding on WhatsApp

Was sold paragliding on WhatsApp , agreed price and they tried to change price upon arrival, after refusing to pay more than agreed they left us stranded

14 de outubro de 2025
Avaliação não solicitada
logotipo da Sunny Side Travel

Resposta da Sunny Side Travel

Response from Join Excursions Management

Dear Mr. Matt Holmes.

We are truly sorry that you felt disappointed with your recent experience. However, after carefully reviewing all communication between you and our representatives, we would like to clarify the situation with complete transparency.

From the very beginning, our team provided you with the official details of the tour, including the total price and the information about additional government or service fees. The quotation and tour description were clearly communicated in writing before your arrival. These terms are standard for all of our customers and are also publicly listed on our official platforms.

You mentioned that you did not book through our website and therefore were unaware of certain details. However, the same information is always explained during the booking process via WhatsApp as well. You were provided with the full cost and the link to the tour description for your reference. There was never any attempt from our side to hide or change prices — our company policy strictly forbids any form of misleading or unclear communication with guests.

Upon your arrival, our local operator explained that the difference was due to mandatory government and transport fees, which are not charged by our company but by the local authority. Despite this, we offered several solutions to make the situation easier for you — including a discount and even a personal contribution from our representative to reduce your total cost. Unfortunately, all offers were refused.

We fully understand that you were frustrated at that moment, especially as you were traveling with children. However, it is important to note that our team never refused to assist you. Our staff repeatedly tried to help and communicate calmly, even when the conversation became very offensive and disrespectful toward our employees. Despite the inappropriate language used against our staff, we continued to respond politely and sought ways to resolve the situation peacefully.

You also mentioned being “left stranded.” In reality, our operator had offered transportation options and assistance. You chose to leave the meeting point on your own decision and arrange a private taxi instead. Our staff were not informed in time to organize the return transfer.

We strongly reject any accusation of “scam” or “dishonesty.” Our company has a long-standing record of serving thousands of satisfied guests every season. We are a licensed agency working under TURSAB regulations, and all our operations, payments, and taxes are handled in accordance with Turkish law.

We would also like to emphasize that we are fully ready to share all WhatsApp correspondence between you and our team — with your personal information kept strictly confidential — with any potential guest who wishes to review the facts for themselves. We believe that transparency is the foundation of trust, and we will never allow our company’s reputation to be damaged by unfair accusations or attempts at blackmail.

Join Excursions values every guest and always strives to ensure satisfaction. We regret that this misunderstanding caused you frustration, but the facts clearly show that our team acted professionally, responsibly, and in good faith at every stage.

Thank you for your understanding.
We wish you and your family a pleasant continuation of your holiday.

Kind regards,
Join Excursions Management Team
🌐 www.joinexcursions.com

Avaliado com 1 de um total de 5 estrelas

Stranded in Turkey

Stranded a friend in Turkey by increasing the price on arrival in country before refusing to then honour original price and get them home. Avoid at all costs.

14 de outubro de 2025
Avaliação não solicitada
logotipo da Sunny Side Travel

Resposta da Sunny Side Travel

Response from Join Excursions Management

Dear Mr. Matt Holmes.

We are truly sorry that you felt disappointed with your recent experience. However, after carefully reviewing all communication between you and our representatives, we would like to clarify the situation with complete transparency.

From the very beginning, our team provided you with the official details of the tour, including the total price and the information about additional government or service fees. The quotation and tour description were clearly communicated in writing before your arrival. These terms are standard for all of our customers and are also publicly listed on our official platforms.

You mentioned that you did not book through our website and therefore were unaware of certain details. However, the same information is always explained during the booking process via WhatsApp as well. You were provided with the full cost and the link to the tour description for your reference. There was never any attempt from our side to hide or change prices — our company policy strictly forbids any form of misleading or unclear communication with guests.

Upon your arrival, our local operator explained that the difference was due to mandatory government and transport fees, which are not charged by our company but by the local authority. Despite this, we offered several solutions to make the situation easier for you — including a discount and even a personal contribution from our representative to reduce your total cost. Unfortunately, all offers were refused.

We fully understand that you were frustrated at that moment, especially as you were traveling with children. However, it is important to note that our team never refused to assist you. Our staff repeatedly tried to help and communicate calmly, even when the conversation became very offensive and disrespectful toward our employees. Despite the inappropriate language used against our staff, we continued to respond politely and sought ways to resolve the situation peacefully.

You also mentioned being “left stranded.” In reality, our operator had offered transportation options and assistance. You chose to leave the meeting point on your own decision and arrange a private taxi instead. Our staff were not informed in time to organize the return transfer.

We strongly reject any accusation of “scam” or “dishonesty.” Our company has a long-standing record of serving thousands of satisfied guests every season. We are a licensed agency working under TURSAB regulations, and all our operations, payments, and taxes are handled in accordance with Turkish law.

We would also like to emphasize that we are fully ready to share all WhatsApp correspondence between you and our team — with your personal information kept strictly confidential — with any potential guest who wishes to review the facts for themselves. We believe that transparency is the foundation of trust, and we will never allow our company’s reputation to be damaged by unfair accusations or attempts at blackmail.

Join Excursions values every guest and always strives to ensure satisfaction. We regret that this misunderstanding caused you frustration, but the facts clearly show that our team acted professionally, responsibly, and in good faith at every stage.

Thank you for your understanding.
We wish you and your family a pleasant continuation of your holiday.

Kind regards,
Join Excursions Management Team
🌐 www.joinexcursions.com

Avaliado com 1 de um total de 5 estrelas

Sold an excursion but tried charging…

Sold an excursion but tried charging more money on arrival

14 de outubro de 2025
Avaliação não solicitada
logotipo da Sunny Side Travel

Resposta da Sunny Side Travel

Response from Join Excursions Management

Dear Mr. Matt Holmes.

We are truly sorry that you felt disappointed with your recent experience. However, after carefully reviewing all communication between you and our representatives, we would like to clarify the situation with complete transparency.

From the very beginning, our team provided you with the official details of the tour, including the total price and the information about additional government or service fees. The quotation and tour description were clearly communicated in writing before your arrival. These terms are standard for all of our customers and are also publicly listed on our official platforms.

You mentioned that you did not book through our website and therefore were unaware of certain details. However, the same information is always explained during the booking process via WhatsApp as well. You were provided with the full cost and the link to the tour description for your reference. There was never any attempt from our side to hide or change prices — our company policy strictly forbids any form of misleading or unclear communication with guests.

Upon your arrival, our local operator explained that the difference was due to mandatory government and transport fees, which are not charged by our company but by the local authority. Despite this, we offered several solutions to make the situation easier for you — including a discount and even a personal contribution from our representative to reduce your total cost. Unfortunately, all offers were refused.

We fully understand that you were frustrated at that moment, especially as you were traveling with children. However, it is important to note that our team never refused to assist you. Our staff repeatedly tried to help and communicate calmly, even when the conversation became very offensive and disrespectful toward our employees. Despite the inappropriate language used against our staff, we continued to respond politely and sought ways to resolve the situation peacefully.

You also mentioned being “left stranded.” In reality, our operator had offered transportation options and assistance. You chose to leave the meeting point on your own decision and arrange a private taxi instead. Our staff were not informed in time to organize the return transfer.

We strongly reject any accusation of “scam” or “dishonesty.” Our company has a long-standing record of serving thousands of satisfied guests every season. We are a licensed agency working under TURSAB regulations, and all our operations, payments, and taxes are handled in accordance with Turkish law.

We would also like to emphasize that we are fully ready to share all WhatsApp correspondence between you and our team — with your personal information kept strictly confidential — with any potential guest who wishes to review the facts for themselves. We believe that transparency is the foundation of trust, and we will never allow our company’s reputation to be damaged by unfair accusations or attempts at blackmail.

Join Excursions values every guest and always strives to ensure satisfaction. We regret that this misunderstanding caused you frustration, but the facts clearly show that our team acted professionally, responsibly, and in good faith at every stage.

Thank you for your understanding.
We wish you and your family a pleasant continuation of your holiday.

Kind regards,
Join Excursions Management Team
🌐 www.joinexcursions.com

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