Joint Electrical Services Ltd Avaliações 

208
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My Bora hob extractor was suddenly dead and called Bora for help. They appointed their service partner JES to help. JES was very responsive with immediate follow up to my request and sent their engine... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Engineer is superb, friendly and very careful and thorough in all regards. Arrived on time and all repaired fine. The booking a date system does need speeding up as you feel like your request has... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had a smashed glass top on a Bora hob. Bora contacted JES on my behalf and within 24 hrs a home visit was arranged for 7 days later. Engineer arrived exactly as promised and did a fantastic job i... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Assistência Técnica de Eletrodomésticos

Escrito pela empresa

UK's Leading Indoor & Outdoor Cooking Appliance Specialists in Support, Service, Commission and Installation. A Honest and Upfront company providing a trustworthy & reliable service across the UK for over 30 years. At JES we are your experts when it comes to your Indoor and Outdoor cooking appliances. Whether you require support, servicing, commissioning or installation. Whether it is electrical, gas, water or ventilation services. We are on hand to help you, for life.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

208 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(208)

16 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, our Bora X Bo was leaking and JES was very helpful in getting it fixed. They promptly responded and set up an appointment. The engineer arrived on time and quickly identified that the pump was broken. He replaced it and got it working again in a very short time.

6 de maio de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hello,
Thank you for the great review given to JES. We appreciate you taking the time to pass your comments on.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Great Service

Kept very up to date with the appointment. On time, very polite person.
Really helpful and very professional.

Excellent service

28 de abril de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Dear Valued Customer,
Thank you for taking the time to review your experience. We are very grateful for your time and comments.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service from logging the fault to the engineer's visit. We were kept up to date with any changes (our appointment was even brought forward) from the office and the engineer was punctual and solved the issue successfully and even fixed an issue we didn't even know we had.

22 de abril de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hello Mrs Jardine,
Thank you for recognising the efforts the whole JES team go to. We are delighted you were happy with our service.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service. Everyone was very efficient and polite. Got our hob up and running really quickly, we are very pleased!
Thanks very much

22 de abril de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hello Anita,
Thee whole JES team appreciate your comments and we are happy to have been of service.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Bora hob glass replacement

Recently had the glass of my Bora hob replaced following an accident where it smashed. Really pleased with the job and found the service and correspondence good. The replacement was arranged very quickly,

15 de abril de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hello Catrin,
It is great your hob is up and running again. Thank you for taking the time to review JES.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Call out to Bora Hob

Prompt service visit for Bora hob not working following installation by kitchen company electrician.
JES engineer quickly established the hob was working so kindly offered to fault find for us. The faulty wiring was soon located and remedied. We were then given a full demonstration of the hob. First class service, we will definitely use JES if required and would definitely recommend.

11 de abril de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Dear Valued Customer,

Thank you for taking the time to review your experience with JES.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Great service

Engineer was very polite, professional and thorough. Worked in a clean and tidy manner and and I felt went above and beyond my expectations.

10 de abril de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hello Mr Barton,
We appreciate your great review and hope we can be of service again in the future.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Easy and clear communication

Easy and clear communication, arrived on time , fast, efficient, professional and friendly service. JES set the benchmark very high and will always be my “go to people”

10 de abril de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hello Peter,
We are delighted you have experienced exact service we aim to provide for all of our customers.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

If only every service company was this…

If only every service company was this good !!
Super responsive ,brilliant well trained technician ,immediate follow up to ensure we were happy .
Not easily impressed but JES were excellent

10 de abril de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hello Peter,
Thank you so much for the fantastic feedback.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Professional & polite

If only all companies were as professional and trustworthy as JES. I wouldn't hesitate to recommend them.

25 de março de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Good Morning Nicola,
Thank you for wonderful review and recognition of the teams efforts to put our customers at the front of each decision we make.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Excellent service under warranty, and good communication.

Mark attended to repair a fan which was not working properly, under warranty. A thoroughly professional job, coupled with excellent communication.

17 de março de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Good Morning Mike
Thank you for taking the time to review your experience of JES. Mark and the team are delighted you were happy with your experience. We3 appreciate your custom.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Great Service

I've been very impressed with the service offered to me by all members of the JES team when encountering problems with our new Bora X Pure hob.

7 de março de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hello Jane
The whole JES team would like to thank you for your review and acknowledgement of our dedication to our customers.

Anne Steele
Operations Administartor

Avaliado com 5 de um total de 5 estrelas

Really good company

Really good company. Extremely reliable and friendly and keep you up to date with times and dates.
The gentleman that came to fix my job was on time and really professional and a really nice man. So thank you.

3 de março de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hello Eleanor
Thank you for your kind words regarding your experience with JES. We appreciate your review and your custom.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Great service - recommend.

Dave and Mark arrived on time (after being kept thoroughly informed by Anne) and made sure to protect all our flooring (unprompted) whilst working on our great old Mercury RC1090. They worked diligently and thoroughly to service it and repair a few niggling faults that had occurred since our last service. We are super grateful to them for giving us more use out of a wonderful kitchen appliance.

10 de março de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Dear Customer
We are delighted your Mercury "lives on" for you. Thank you for your great review and we are grateful to you for your custom.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

JES are an excellent company

JES are an excellent company. They are very professional, knowledgeable and provide prompt service. Would highly recommend.

6 de março de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hello Gregor
Your opinion and confidence in our service is greatly appreciated. Thank you for taking the time to review JES.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Excellent service to repair of an old…

Excellent service to repair of an old Barazza hob. A complex fix was done done on 1st attempt,
and the repair booking process to completion was seamless. Thank you

6 de março de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Dear Shruti
Thank you for your review and efforts with Barazza on our behalf. We are delighted you have been happy with our service.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Excellent service

Appointment arranged for next day - I was kept fully updated of engineer’s arrival time. Michael was friendly, thorough and efficient. All kitchen surfaces, including floor, were covered to avoid any damage. My cooker hood is working perfectly again - great engineer and excellent customer service. Highly recommended

5 de março de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hello Sharon
Thank you for taking the time to review JES. Our priority is not just the experienced engineers that complete the work. It starts with the first contact and we are proud you have recognised our efforts.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

5* recommendation

The job planning, on site diagnostic, swift repair, engineer clean & polite.
Definitely worth a 5* and my recommendation.

Rob - Holmfirth

25 de fevereiro de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Good Morning Rob,
Thank you for recognising all the efforts JES endeavor to enable a smooth and swift process for our customers. We thank you for your recommendation and review.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Fast helpful response

Fast helpful response. Kept informed throughout the whole process. Flexible and helpful service. Finally, they also did a great job. V happy

19 de fevereiro de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hello Martin
Thank you for your great review and recognition of all the efforts JES make to provide a professional and friendly service to their customers.

Anne Steele
Operations Administrator

Avaliado com 5 de um total de 5 estrelas

Excellent from start to finish

Booking efficient, appt arranged within 7 days.
Tracking the chaps was a godsend as I could get on knowing when they would arrive exactly 👍
Diagnosed and replaced the necessary bits on the hood and voila….. it works again 😊
Very pleased 😁

19 de fevereiro de 2025
Avaliação não solicitada
logotipo da Joint Electrical Services Ltd

Resposta da Joint Electrical Services Ltd

Hello Ian
Firstly we are pleased to have got your appliance up and running again. Many customers find the tracking app helpful and glad you were one. Thank you for your generous words. We appreciate you taking the time to review JES.

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