The lady who served me, Tania, went out of her way to help me carry my purchases outside to my car, even when I insisted I could manage. Excellent customer service.
Localização
Trocar localização2B Chester Retail Park , Old Seals Way, CH1 4RY Chester, GB
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Veja o que dizem as avaliações
Had a great experience at Jollyes today, Charlotte was super helpful and knowledgeable on dog food and helped us pick a great weight loss food for our dog.
A empresa respondeu
First time we’d been in to Jolley’s (Chester store) we were very happy with the service we received when looking for some new feeding bowls for our cats and some alternative foods for our fussy eaters... Ver mais
The young lady that served us was a credit to your company, the advice and information she gave to us was very impressive, I can assure you that my wife and I will now be calling into your store when... Ver mais
Detalhes da empresa
Escrito pela empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Informações de contato
2B Chester Retail Park , Old Seals Way, CH1 4RY, Chester, Reino Unido
- 01244 918800
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Our visit to Jollyes
We were served by a very helpful and friendly young man. Unfortunately we didn’t get his name.
We bought some treats for the dog and we used the dog tag machine ,
We thought the dog tag was good value and well made.
Good advice from friendly staff
Fantastic store with friendly staff…
Fantastic store with friendly staff with amazing knowledge
The young man who gave me lots of…
The young man who gave me lots of advice and was very helpful
Excellent
Excellent. The Assistant Manager carried my purchase outside as I have a bad back.
Friendly and helpful staff-thankyou
Excellent range of raw food
Excellent range of raw food. Fast and efficient service from friendly staff.
The young man who served me had…
The young man who served me had excellent customer service- it was my first time in store but I will definitely be back - and hopefully get the same service
I visited Chester store for the first…
I visited Chester store for the first time, I was looking at Raw feeding my dog but really didn't know where to start!
Having approached a staff member called Stephen and explained what I was looking for, Stephen went above and beyond in helping me understand the process of Raw feeding, pros and cons etc, I explained my dogs allergies and ailments, Stephen helped me with my purchases that day, he also recommended flea and worming tablets and advised that there was a Vet in store one day a week which I didn't know about.
So I want to give Stephen the recognition he truly deserves and I look forward to seeing him again in store for more purchases and recommendations.
Really helpful friendly staff helped…
Really helpful friendly staff helped with heavy goods took to my car
Lady was really nice and helpful
Excellent 👌
At last! A store with everything I need for my wide variety of animals. All under one roof with no trekking around different shops. Good prices too. Very happy.
Great products for pets with allergies…
Great products for pets with allergies and products that are all natural and healthy. Really impressed with the range of products and friendly team member on checkout when I visited.
Standard visit, nothing special.
I recently visited the Chester Greyhound store and have since received multiple emails from Jollyes asking me to leave a review. One request would have been sufficient, but I was sent several.
The store itself was fine, but nothing particularly noteworthy. I found the prices to be a bit higher than expected, and the staff didn’t come across as especially friendly or helpful.
Additionally, I’d like to mention that the review link provided in the emails appears to be trackable. I’d much prefer non-tracking links when businesses ask for feedback via email.
Jollyes had what I wanted. . . And more.
Jollyes had what I wanted, and more. My usual dog food store (well known) did not have the popular, widely known puppy food that I wanted. This happens too often. Jollyes had it! They also had a much better choice of parrot accessories and treats that the other store lack. Bonus! Jollyes has gained a new regular customer. I must also add that the staff were really helpful and friendly. I will be recommending Jollyes.
Very pleasant young lady she explained…
Very pleasant young lady she explained your loyalty club well and the benefits.
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