Repeatedly sent receipts that aren’t mine because they’re choosing my Percy card instead of correct one, did contact and they have stated it’s a mix up with same postcode. Not great , not even occasio... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoTotton Retail Park, 62-69 Commercial Road, SO40 3AG Totton, GB
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Veja o que dizem as avaliações
GENUINELY HELPFUL & KNOWLEDGEABLE ABOUT THEIR PET PRODUCTS. The most helpful Store I know. Especially Calum & Peter. If my pet (Cat) is having a problem with food - they take time to discuss & have a... Ver mais
As for every business, it’s the level of caring in the employees that makes or breaks each customer experience; Jolyes always makes this customer feel seen and cared for. Well done to all the team!
Used vet service today for my puppy rabies vacccination - very good service, very professional & friendly. Thank you - will be collecting AHC late July. Thank you again
Detalhes da empresa
Escrito pela empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Informações de contato
Totton Retail Park, 62-69 Commercial Road, SO40 3AG, Totton, Reino Unido
- 02380 668667
4,8
Excelente
1 mil avaliações
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Friendly staff
23 de outubro de 2025
Staff are always very friendly and…
Staff are always very friendly and happy to help. Well stocked shop with many brands you can't buy anywhere else and a few choices of own brand good quality food. Always happy with the offers on sale too . And handy that they have a vet onsite. I used them for vaccinations when the first started and was easy and convenient.
23 de outubro de 2025
Excellent service.
Every time I enter the store the assistant’s are always there with a greeting and a smile..
They are very knowledgeable and helpful.
23 de outubro de 2025
Staff always helpful
Staff always helpful, happy and knowledgeable, wouldn't want to go anywhere else
18 de outubro de 2025
Most of the time I get what I need
Most of the time I get what I need,
So I'm happy with that.
10 de outubro de 2025
What a lovely pet shop
What a lovely pet shop. Friendly staff and great value prices for all your pets needs.
17 de janeiro de 2025
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da Jollyes The Pet People - Totton
We are sorry to hear about your recent experience. We appreciate your feedback and kindly ask that you contact our customer service team via email to help@jollyes.co.uk to enable us to investigate this matter further.
Friendly staff
2 de outubro de 2025
GENUINELY HELPFUL & KNOWLEDGEABLE ABOUT…
GENUINELY HELPFUL & KNOWLEDGEABLE ABOUT THEIR PET PRODUCTS.
The most helpful Store I know. Especially Calum & Peter. If my pet (Cat) is having a problem with food - they take time to discuss & have always recommended a product that worked. A pleasure to shop at Jollyes Totton. Janet Isaacson
9 de outubro de 2025
Totton- community pet clinic
Carole and Safa in the community pet clinic at Totton store were so friendly and helpful for my pups second jab! Thankyou for the lovely service!
9 de outubro de 2025
Avaliação não solicitada
Helpful staff carried car litter out to…
Helpful staff carried car litter out to car no trolleys thanks
8 de outubro de 2025
Friendly and helpful staff
28 de setembro de 2025
Good availability on the items I needed…
Good availability on the items I needed and the young lady who served me was helpful, cheerful and friendly.
27 de setembro de 2025
As for every business
As for every business, it’s the level of caring in the employees that makes or breaks each customer experience; Jolyes always makes this customer feel seen and cared for. Well done to all the team!
22 de agosto de 2025
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