JolseAvaliações 

I have only purchased from them once and it was a good experience (after having a horrible experience with Stylevana). Prices were decent, samples were a generous amount. And it arrived super quick. They said it would ship in 5 days or less, it sent in 2 days. Shipping (To Canada) was quoted 14 days, it arrived in only 4 days! I had heard that coming from Korea duty/customs can be expensive coming into Canada, but I did not get charged anything.
I had no need to contact customer support so can't comment on how they are in that regard. I have tried pretty much every single online kbeauty store that ships to Canada, and Jolse was by far the best experience of them all. I will definitely shop with them again. The only reason I didn't give 5 stars is because their selection is slightly smaller than other places, there were a couple items I wanted they didn't carry, but their stock was still good IMO.

CANADIAN BUYERS, BEWARE THIS COMPANY. You will lose money!
Against my wishes, Jolse upgraded the shipping method to DHL for no valid reason. The parcel was not too heavy (very small parcel with like 7 small items such as a lip balm). I could take DHL, I had free express shipping BUT decided to take Canada Post given the fact that DHL charges customs and extra processing fees which can easily lead to 1/3 of your order. I reached out to them asking why they did it. They wrote back stating it was too late and given their policy they will not assist me. THEY UPGRADED IT. I THEREFORE DID NOT GET WHAT I PAID FOR. Feels like a scam to me, or at least THE worst customer care ever, I will not buy from there again. Yestyle has cheaper prices and isn't a scam. Therefore I'll buy from there instead, they also ship with your prefered method instead of adding extra cost to you. VERY ANGRY.
I went to DHL to calculate the extra fees... Around 45$ CAD for and order of 98$ US. Ridiculous.

I live in canada and not every korean skincare is acceptable actually very few in Montreal. I discovered this website a year ago and been ordering since and no problem it usually comes within a week or two but this time i ordered and i got my package in 2 days!!! Beyond impressed! Also once an item arrived open and it leaked and the company sent a new one. I recommend 100%

Super site très fiable , je suis ravie de mes commande☺️
Le service client est très réactif et compétent.
Je recommande énormément ce site fiable.
Néanmoins il est dommage d'avoir des frais de douane , mais le site n'est pas responsable de cela☺️
Merci JOLSE je suis ravie de mes commandes 🌺🌹

My friend and I live in the same neighborhood. I ordered my stuff before they did. They received theres in 4 days and I am still waiting 3 weeks later. Does not make any sense.

THERE delivery is so slow. i'm frm portugal .I'm Very disappoint with there service, It's been more thn 1 mnth bt i still can't get my products 😥.also can't cancel or refund

I’ve ordered from them twice now and everything is amazing. The costs are low compared to other sites the items are always packaged well and I’m given a TON of free samples. They even sent me some full sized products for free. The shipping is super fast with express shipping I get my stuff within 3-7 days. And if your ordering a lot the express shipping is free!

Jolse is my number 1 k beauty online store. They have reasonable prices and free delivery for just over $49. This makes me purchase more especially during seasonal sales and big discounts they offer. Their delivery was always guaranteed. I even received my items less than two weeks. Five star ratings overall especially communication and organised route of delivery and items purchased. Thank you for the freebies too.

Super kind custmomer service, never had an issue with them. The only reason I am not ordering much, is because of the customs are very expensive, but its not their fault. I have ordered previously at least 30 times from them. They are generous with samples and gifts on your order :) Never had an issue with authenticy of the products, never.

Terrible terrible Customer Service! I keep getting the same generic answer which was probably copy and pasted each time. My questions were not answered at all.
I had a problem with the delivery of my package and the delivery service made a mistake and returned my package to Jolse and they mistakenly noted that I had rejected the package (which I did not!). I was at home all day awaiting that package. For the return I didn’t receive a shipping number and I am supposed to inform Jolse about the return of my package to receive my refund. How am I supposed to know when my package is returned? I have to pay both the delivery and return shipping costs which is not my responsibility at all because I did not even receive my package nor even had the chance to reject the package myself. I’m assuming that I will not receive any refund at all due to the incompetence of the Jolse Customer Service. I was a loyal customer and ordered multiple times from Jolse. This will be the last time. Never again!

Honestly, I've never encountered such unprofessional behavior. Terrible, terrible customer service. They are just unwilling to cooperate on solving continuing problems. At the end you only lose money and your nerves are broken.

Delivery was very slow to the UK. I placed my order on 11th Nov, it shipped on 21st Nov and it arrived on 22nd Dec. It was stuck in customs with Royal Mail for a month, likely due to the strikes and delays. Nonetheless, it arrived well packaged and with 3 free samples. I suggest placing an order well in advance, before your skincare runs out, as it's uncertain how quickly it will arrive. Jolse states it takes around 15-45 business days, but during promotion periods (when I ordered), it can take longer

Jolse sent me a fake Troxederm repair mist, and I flagged that it was fake to customer service since I’ve previously purchased the product from other reputable vendors. They assured me I was wrong, and so I tried it and it smelled nothing like the original product and had no benefit on my skin. When I notified them that I still believed this was fake and needed to return it, they told me I couldn’t return it because I opened it…but I only did that because they lied to me about it’s authenticity. They’re selling fake products!!! This is so dangerous! Beware!

Passade på att shoppa under blackfriday, då det var fri frakt (glöm ej att tullen kommer att kosta). Paketet kom inom en månad och inget fel med produkterna. Fick med en massa extra tester så det var ju kul. Enda problemet var att de stod att det skulle slicka ut en mail när paketet hade skickas inom 5 arbetsdagar, men fick aldrig något.

I have ordered from Jolse many times over the past few years and it is always delivered quickly and the products are authentic. My only issue is that every time I order, I request no samples (they are wasteful, I never use them, and I don't want to risk getting something with ingredients I'm allergic to). Every time, they tell me they can, then I receive the package and it is filled with samples. I have since switched to other stores that do remove the samples and/or don't use as much plastic in their packaging.

He comprado cosmética coreana en la página de Jolse, en un primer momento después de comparar en varias páginas los gastos de envío que más me convenían, decidí comprar en esta página por primera y ahora sé que última vez, el servicio es tal y como describe la página pero al llegarme el paquete por correos me avisan en la puerta que hay un pago de aduanas y cuál es mi sorpresa que lo que supuestamente me había ahorrado lo he pagado de más con creces… 30€ es,lo que me ha cobrado correos sin factura y sin previo aviso, por lo que no he podido rechazar el paquete ya que si no, pierdo el pedido ya que en su página web Jolse lo advierte, que no se hará cargo de los posibles gastos de aduana. Por otro lado, correos me acaba de enviar la factura por email y cuál es mi sorpresa al percatarme que aquí todo el mundo saca tajada, por el simple hecho de entregarme el paquete y cobrarme Los aranceles de aduanas, por cierto sólo en efectivo, nos cobran un concepto de total suplidos de en este caso 18,64€ que justifican por la gestión de cobro al cliente de aduanas, increíble! conclusión, si vais a pedir en esta página tened en cuenta los posibles gastos a la llegada del paquete de aduanas y decidid si estáis dispuestos a pagarlos…

Amazing experience! It was my first time using jolse, my order arrived in less then a month. It was packaged well. The amount of freebies I got was unreal. Products are authentic and from South Korea. Can't wait to order again 😊

Ho fatto un ordine a giugno e ad oggi mai ricevuto, ho dovuto contattarli con non pochi problemi e mi hanno detto che il pacco era stato spedito( se anche non fossi stata in casa dovevo trovare il tagliando che lascia il postino per ritirare in ufficio postale) quindi dovevo contattare l’ufficio postale dove mi dicono che il pacco e’ in giacenza da loro. Mi reco in posta e mi dicono che il pacco e’ stato mandato indietro. Scrivo mail al sito e mi dicono che e’ tornato al mittente perché non ho ritirato, certo se avessi saputo o avessi ricevuto un avviso mi sarei recata prima a ritirarli. Dopo svariati giorni riscrivo e mi rispondono che hanno pagato le spese di spedizione per riavere il pacco. Mi incazzo e scrivo di nuovo che voglio il mio pacco! Niente, ad oggi non ho ricevuto nulla, sicuramente avrò perso poco più di 50 euro, ma loro hanno perso una cliente!!!

Ordered a lawn cart did not receive instead got a cheap scarf. Basically ripped off for $80.00. Do not do business with these people

Ho approfittato della spedizione gratis del 14/09 e ho comprato una palette scontata (15.99$, ho pagato con la carta 15.98 euro più 18 centesimi per il cambio valuta). Il 21/09 l'ordine è stato spedito, il 28/09 è arrivato a Milano ed è rimasto fermo in dogana e il 6/10 mi è stato consegnato a casa da poste italiane (ho pagato 4.75 euro di dogana). Il pacco era impacchettato bene, c'erano 3 campioncini dentro (ma veramente piccoli...) e la palette era perfetta, però personalmente non credo comprerò più da jolse perchè non conviene nè per i tempi di spedizione nè per i soldi. Tutti dicono che questo è il sito più conveniente perchè le cose costano poco, ricevi sempre tanti campioncini e i tempi di spedizione sono brevi, ma io non ho riscontrato nessuna di queste cose. Partiamo col dire che il sito non è molto rifornito e ci sono pochi prodotti che mi interessano. Ci sono sempre molte offerte, è vero, ma considerando che i prezzi sono in DOLLARI e io pago in EURO va a finire che piuttosto che risparmiare sulle cose, le pago di più considerando anche che poi bisogna pagare quasi sempre la dogana visto che non fanno pagare l'iva sul sito (ho letto che alcuni non pagano la dogana anche se fanno un ordine enorme e credo che questo dipenda meramente da quanta fortuna hai, però io per una cosa piccolina ho pagato tanto...); i tempi di spedizione sono uguali a quelli di tutti gli altri siti perchè sia per jolse che per stylev*na ho dovuto aspettare quasi un mesetto e con quest'ultimo almeno non ho dovuto pagare la dogana, quindi se avete bisogno subito del vostro pacco è sempre meglio comprare dai siti europei che ci mettono molto di meno (anche se purtroppo non sono molto riforniti). Per quanto riguarda i campioncini quelli che ho ricevuto fanno pena, quindi detto questo e confrontandolo con altri siti dove ho acquistato e mi sono trovata bene, io non ve lo consiglio. C'è decisamente di meglio.
Se mi viene in mente altro aggiorno la recensione.