Jonathan’s watches Avaliações 

190
•
O TrustScore é 4 de um total de 5

4,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Just bought a Tissot watch online which was significantly cheaper than my local jewellers. Package came in two days as promised. Excellent communication with the company and a first class service from... Ver mais

Avaliado com 1 de um total de 5 estrelas

I purchased a sterling silver adjustable tennis bracelet from this company at the postage cost of £6.00 which was second class post. When I opened the packaging the bracelet was crammed into the m... Ver mais

Avaliado com 5 de um total de 5 estrelas

Top class customer service. Couldn't fault. Quick responses to queries on delivery as needed quickly. Arrived in perfect condition & purchased at best price online. Would definitely order from again.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We bought our son a Armani watches unfortunately it was faulty,obviously this was upsetting but I got in touch and within just over a week the watch was returned, repaired and returned back to me. If... Ver mais

Detalhes da empresa

  1. Relojoaria

Escrito pela empresa

Authentic branded fashion watches for the best price!


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

190 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(190)

26 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Tissot purchase

Just bought a Tissot watch online which was significantly cheaper than my local jewellers. Package came in two days as promised. Excellent communication with the company and a first class service from Jonthan's Jewellers. Well done and thank you - Merv

22 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We bought our son a Armani watches…

We bought our son a Armani watches unfortunately it was faulty,obviously this was upsetting but I got in touch and within just over a week the watch was returned, repaired and returned back to me. If it wasn't repairable it would of been replaced. Great service from the team from start to finish and I will definitely recommend.

16 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don’t buy

I purchased a sterling silver adjustable tennis bracelet from this company at the postage cost of £6.00 which was second class post.
When I opened the packaging the bracelet was crammed into the most smallest of plastic bags so when I did eventually get it out the chain was twisted and the cubic section had snapped.
I contacted Jonathan’s Watches 3-4 times but each one I got no reply, rude!
As a company you are an absolute disgrace, you are ripping people off and think it’s perfectly fine to do so.
If people are sitting on the fence as to buy from you, I say don’t, you are throwing your money away and will probably get broken rubbish.

8 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful company

Awful company. Gave me the runaround for weeks telling me item on its way, only to be told that it was out of stock on the day of a milestone event, leaving me with no gift to present on the day. Offered 10% on next purchase as compensation which would amount to approx £18 so I asked for a greater discount offer, which was then responded to as "better we just refund you" with no further discussion of compensation. Tried to complain but they have no complaints team and after asking 3-4 times for the complaints procedure, they basically didn't reply like being told me to do one! AVOID!

30 de julho de 2026
Avaliação não solicitada
logotipo da Jonathan’s watches

Resposta da Jonathan’s watches

Hi Harsharan,

We’re sorry to see this review and completely understand your disappointment, especially as the order was intended for an important occasion.

Unfortunately, we were ultimately unable to fulfil the order due to the item becoming unavailable. We apologised for this and offered a 10% monetary compensation for the inconvenience caused. You requested a higher amount, which unfortunately we were unable to agree to, and a full refund for the order was then issued.

We’re also sorry that you felt you were “basically told to do one” — that was certainly not our intention. We did try to resolve the matter fairly, even though we appreciate that the outcome was not the one you wanted.

We sincerely apologise again for the inconvenience and disappointment caused.

Jonathan’s Watches

Avaliado com 5 de um total de 5 estrelas

Reliable company and good service

During my trip to the UK I wanted to thank the people who I rented the house from, so decided to order the watch from this store. I have to say that it was a great experience - the selection is great and the prices are really pleasant. The customer support was also really helpful. The watch arrived in 2 days, as stated, all perfectly packed in original box. Recommend!

12 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely awful 😣 paid for a watch…

Absolutely awful 😣 paid for a watch then recieved a message it was out of stock, choose another one, paid the extra, then was told it would be different to what was shown on the picture, awful customer service, have done a charge back with the bank as no refund received, don’t waste your money or time buying from here, Scammers

13 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely over the moon with my order.

Absolutely over the moon with my order.
Very apprehensive with ordering from sites in which may not be particularly ‘recognised’, but this has exceeded my expectations. Beautifully packaged with delivery in less than 48 hours, in time for Father’s Day. Highly recommend, will be using this company again.

19 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

HIGH STANDARDS IN ALL THEY DO

Not only do Jonathan's watches make exquisite jewellery but their customer service is exemplary. We had an issue with our delivery, Jonathan's Watches were not at fault and yet they stepped in and put it right for us! I can't recommend them highly enough and neither will you. Thanks again!!
A very satisfied customer.

27 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid!!!

Very horrible customer service .they are selling faulty watches.after 3 days of use I told them that the watch or not working properly.they refusing to refund .not following customer rights.
Avoid !!!!!

5 de junho de 2026
Avaliação não solicitada
logotipo da Jonathan’s watches

Resposta da Jonathan’s watches

Hi ewelina, we really don’t understand why the review, we HAD ACCEPTED the return for refund, we have a process to check that it’s actually faulty , but you can return,ask and get a refund if the watch is faulty.

Avaliado com 1 de um total de 5 estrelas

Fraudulent company, and really bad customer experience …

This is one of the worst companies I have dealt with. Ordered an Emporia Armani watch which although got delivered in time but was all tapped up. Looked like a refurbished one. Then I had to pay additional money to return it back to them as a tracked delivery. Took them more than 2 weeks to process return and refund and even after all that hassle, they did not refund full amount

Worst experience I ever had with a retailer

26 de janeiro de 2026
Avaliação não solicitada
logotipo da Jonathan’s watches

Resposta da Jonathan’s watches

Hi Vishal we are sorry that this is how you felt but all of our watches come with nylons so they won’t get scratched… we believe that you wouldn’t want to receive a scratched watch so… and for a return, it’s all transparent on our policy, we don’t hide anything.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais