Claire and Stuart made my experience worthwhile. Professional and prompt in communication. It’s always a bit daunting going to a new shop as I have had a variety of experiences. With Claire, nothing w... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Claire and Stuart made my experience worthwhile. Professional and prompt in communication. It’s always a bit daunting going to a new shop as I have had a variety of experiences. With Claire, nothing w... Ver mais
A empresa respondeu
Very pleased with the service we received today at Joseph's. From my initial phone conversation I felt reassured about making an appointment & under no pressure. Claire was very professional & knowled... Ver mais
A empresa respondeu
I visited Jospeh’s today following a recent cancer diagnosis . We live over two and a half hours away and both Clare and Stuart were so helpful beforehand with help and advice . I sent photos in befo... Ver mais
A empresa respondeu
I cannot recommend Joseph’s more highly. It was such an easy and enjoyable experience and I came away with a beautiful wig which is so nice half of my friends didn’t even realise it was a wig. Claire... Ver mais
A empresa respondeu
We offer a discreet and compassionate service and you have the option to visit us for a private consultation in our Surrey shop or call on 020 8648 5541 for mail order, help and expert advice on wig styles that never go out of fashion!
24 Rosehill Court Parade, SM4 6JS, Morden, Reino Unido
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Awful creepy experience.
I booked an appointment for a wig as I am receiving chemo. On the way to the appointment, I received a call cutting my appointment short as they were 'running late'. When we were finally seen, we were made to feel really uncomfortable, like the assistant really hated her job. There were so many negative attitudes towards the wigs and me. We ended up trying to humour/reassure her. Not what you want. The whole vibe of the place was creepy, like Steptoe's store. We left empty handed. I have now bought a wig via NHS/Macmillan at my local hospital. Lovely service, so caring and upbeat. The price was 1/8 of what it would have been at Joseph's, and the care and service was second to none. If you can get an NHS wig, then go for it! If you're on treatment, you're entitled to a heavily discounted wig every 6 months, along with all the hair products you need.

Resposta da Joseph's Wigs
Fantastic experience buying a wig at Joseph’s wigs. Claire made me feel totally at ease from the moment she answered the door to me. She was very sensitive to my needs and went off to find several wigs for me to try on. There was no pressure to buy. She made me feel empowered and I walked away with a fabulous wig at a fantastic price. Thank you so much.

Resposta da Joseph's Wigs
Big Karl
It’s great my new hairpiece has taken years of me , with me being small in confidence with my crows nest disappearing it was a god send .ive been able to start dating with my new hairpiece, ive changed I have , massive thanks to the rug people.
I am writing this on behalf of my best friend who called Joseph’s wigs to book an appointment for her 84 year old mother who is young at heart.
A male answered the phone and was very dismissive when my friend asked if they had a short blonde choppy wig in stock, like the one advertised on their website. He asked for the size and said we don’t do large ( 22) and we don’t do short wigs. My friend told him that she would like an appointment and he replied “ it’s pointless you coming all this way if we haven’t got what you want in stock”She then asked him if he actually wants to sell his wigs and he replied we haven’t got what you need !
She gave up with him in the end, not a good experience at all !!!!

Resposta da Joseph's Wigs
Le bonnet est trop petit la qualité n'est pas au rendez vous le rendu n'a rien avoir avec la photo (ni la coupe ni la couleur)très déçue pour le prix 500€! Et le retour s'avère impossible

Resposta da Joseph's Wigs
Absolutely brilliant company. I was desperate to find a supplier of my usual wig having suffered from alopecia for many years and Joseph's wigs were just amazing. They were so patient and understanding of my situation. They helped me with the color and the specific cap type that I needed and were so kind to me. I am so delighted with my final choice. Their products were beautifully and discretely packaged and sent by special delivery. I am so glad I found you Josephs! Thank you so much!

Resposta da Joseph's Wigs
Having lost my hair pretty quickly due to chemotherapy, I was a little apprehensive about getting a wig: I need not have worried, as from the start of my appointment, Claire was sensitive and knowledgeable. She made me feel at ease, and ‘normal’, and quickly found several suitable wigs from which to chose (I was very impressed that she seems to hold the details of all the (many) wigs held at Joseph’s). I have a small head, so the choice was limited, but I left happy and with 2 wigs :)

Resposta da Joseph's Wigs
Fast and efficient service for my Ellen Wille wig.Very helpful

Resposta da Joseph's Wigs
Loved my new wig always fantastic service

Resposta da Joseph's Wigs
Having been a customer of Josephs Wigs for many years I have always found Claire and Stuart professional and extremely helpful. They always go that little bit further!
I had worn the same style for a long time and fancied a bit of a change, so I visited the store for some advice and to try some different styles. As always Claire was lovely as well as very patient and showed me many fibre and human hair alternatives. Eventually I decided to go for a human hair wig for the first time.
I’m absolutely delighted with my purchase and have received so many lovely compliments. I would recommend Josephs to anyone experiencing hair loss.

Resposta da Joseph's Wigs
What a depressing and drab place to go try wigs on! The lady I saw I feel wasn’t very friendly It feels cold and just a money making business! She wouldn’t tell me names of wigs I’d tried on as she said other companies can get them cheaper. All in all not a nice experience tbh.

Resposta da Joseph's Wigs
I bought a wig from Joseph’s a few months ago and I am so pleased with it. I did phone them to say thank you personally, but I thought it would be nice to fo a Trust Pilot review as well. I’ve had so many compliments and it’s made me feel so much better about myself. Thank you Clare and Stuart for the care and service. Christine M.

Resposta da Joseph's Wigs
I ordered 2 wigs from Joseph’s and spoke to a gentleman on the phone who was really helpful. They came beautifully packed and were lovely but unfortunately they did not suit me. Return system was very easy and phoned today to check all ok and was assured a refund was being made today, checked my email and it was there as promised. Great Uk based friendly company who I will definitely use in the future. Highly recommend.

Resposta da Joseph's Wigs
Being a wig wearer due to medical reasons for ten years i have been ordering from Tiara Wigs in Swansea My order is due for this year so phoned Tiara and was surprised as i was speaking to Stuart at Josephs Wigs He told me he had closed Tiara two weeks ago and when i asked him where my perscription was he said he didnt know and to phone my hospital I gave it to Tiara as they needed it to reorder every year Now i know things can change suddenly but surely a phone call to notify customers would have been polite as he is responsible there has been no thought for myself or others in my position who have to find another supplier And to end i would have thought someone selling what he does would have had more thought for his customers after all its due to our Alapecia and Cancer that supports his buisness

Resposta da Joseph's Wigs
Thank you so much Joseph's wigs. I finally found a company that delivered a lovely wig that matched the description. So comfortable and a great fit.

Resposta da Joseph's Wigs
I can't fault Joseph's Wigs for the patience and understanding I was shown as I tried various of their wigs which were sent back and forth via Royal Mail. First class service (and good quality wigs!)

Resposta da Joseph's Wigs
I just got my second [and third] wig from Joseph's and I am SO happy! The first wig arrived before they estimated and was as described, right out of the box: a quick shake and on it went. It looked like I expected and was very comfortable. After a couple of telecoms - mainly seeking advice on colours - my next order of two very different wigs arrived on day '1' of their estimated 1-3 day delivery. My order was just over £160 and delivery was included. I did ask for a 'price match' and they immediately complied. When does that ever happen?! They have a loyal and very happy customer. They are a UK company based in Surrey and have been selling ladies wigs for over 50 years - so states their website. Joseph's Wigs staff are helpful and knowledgeable.

Resposta da Joseph's Wigs
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.