Simplywigs Avaliações 88

I honestly cannot recommend Simply Wigs enough. The level of customer service is akin to the real British levels of excellence.
I had an event last month and ordered a wig that I loved, it wouldn't arrive in time (my fault for getting too excited and not reading everything) but the wonderful customer service gave me a fabulous alternative which was perfect . Now want the alternatives in all colours 😍.
I looked at another site today because wigs aren't cheap but I couldn't find a telephone number number for them, another site said no returns. I'll stay with Simply Wigs. Excellent advice, excellent customer service, REAL people to talk to instantly and in my very new experience of wearing wigs, a Web site that gives you a so much advice.

Received my Cayenne halo wig today soo pleased with it it's absolutely perfect! And beautifully packaged. Communication excellent and received earlier than expected! Will definitely be recommending:)

Bought a few treatment products for my synthetic wig for the first time on the simply wigs website and the items came very well packaged and promptly.
I am really impressed with the care that was put into the packaging.
I can’t wait to try the hair products now and share my results.

Simply wigs is a great company they care about their customers, do all they can to help! I would not go anywhere else.

First time ordering from Simplywigs.

I actually don't own a wig. However, their heat protection spray for human hair is rated highly on the Yuk app for not being toxic and I'm thrilled with the purchase.

The items arrived super quickly and were packaged great! I appreciated the attention to detail of adding a Ferrero Rocher into my order and the items were wrapped in purple tissue paper as well. It's the little things! 😊

Excellent company, thank you! Will be ordering again.

Ordered my beautiful wig Ellen wille Drive mono part in light Bernstein rooted after speaking to a lovely young lady that assured me my wig would be delivered in time for my forthcoming holiday so I ordered on the Wednesday morning and wow she was correct it actually arrived the following day. Excellent service I wouldn’t hesitate to buy from this company again. Many thanks

Disappointed as I had to pay £15.00 to return my wigs. This is a lot of money 😭. First time buyer/user.

I emailed with a query and received an almost instant phone call. I spoke with Amy who was extremely helpful and also very kind.
This kind of customer service is what’s missing with so many companies these days. It shouldn’t be surprising but it is.

Had my first visit at Simply Wigs recently. They were fantastic. Was greeted by Sue who was just so patient and caring. She was very knowledgeable and I left with a wig I was really happy with as very similar to my own hair. Thank you Sue for making the whole experience enjoyable.

Ordered the Ava bob in a colour that was almost identical to my own hair colour and style.Nobody available as they don’t work weekends.Received a email just now saying it’s out of stock and is a approx over 2 weeks wait as Royal Mail deliver dubious that it will be even here for Christmas.Nowhere on this site does it say it’s not in stock or a exceptionally long wait after they have took over £180. Ordered this after suffering extreme frontal hair loss and a stroke this has devastated me when I’m not allowed to get stressed due to bigger stroke risk.There is zero wigs similar now have to wait over a week for refund so unable to buy anywhere else now.Absolutely livid unsympathetic staff unhelpful cut me off on the phone too.ruined my day as though I’d have a wig in a few days now u have to wait weeks my life is now ruined as starting with agoraphobia.Do not shop here🥲

Simply the best, I have ever purchased thank you very much

Excellent returns policy if the Wig doesn't quite suit you. Very fast turnover. High quality wigs. Excellent website which really gives the consumer the best online experience possible. Most important is the friendly voice ( human) to chat to for advice 😆 All in all a fantastic family owned British Company! Well Done Simply Wigs!!

I cannot speak highly enough of the team at SimplyWigs and a special thanks to Laura who sent me some detailed and very helpful, lovely emails throughout the process :) The team are responsive, kind, caring and made me feel very well looked after and reassured :) I could not be happier with the service. I think I'll be getting all of my future wigs from SimplyWigs after such a lovely customer experience :) Thanks again for all of your fabulous help :) Jenny xxx

I spoke to them by phone and went on to purchase from them. They are an excellent company to deal with and I can’t fault the service I got from them. I will definitely recommend them to anyone looking to purchase a wig.

Everything about them is brilliant. They give you information all the way through and wrap the item beautifully we even got a free chocolate very impressed indeed

I have ordered from them before and found them a good company. But the latest time was different - I can say that the customer service is truly outstanding!
I returned a topper and queried whether or not it was faulty.
The customer service lady immediately ordered a replacement so that she could compare them and replace it if necessary - all the while keeping me informed by email.
She then telephoned me to assure me that they were identical and it was, in fact, just the layering!! I felt like such a twit!!
She was so understanding, and then returned the item as requested - and wouldn't even let me pay the extra postage. Truly excellent customer service.

I chose a JON RENAU real hair wig...when I first layed eyes on it I was beyond disappointed BUT I knew (because I'd done my homework before purchasing it) that underneath ALL that silicone was the real deal...real hair which is what I was wanting!! I gently washed the wig with baby shampoo (it's what I wash my own hair in as it's just pure without any crap in it) & got rid of ALL the silicone & whatever else they put in it; & what I was left with was beautiful hair with a natural wave in it!!☺️ it was a bit dry so I put a TINY (& I mean TINY) bit of my essential oil mixture (walnut..eucalyptus...peppermint mixed with a carrier oil of course) & that got rid of that problem (again it's a natural solution!) I don't use any heat to style it..just curlers overnight. So I'm very happy with my real hair wig...but as I say, NOT when I first saw it (I tryed it on as it was & it was soo slippery & wigish!!) NOT really sure what all the silicone is all about as the wig doesn't look natural at all!!

I am soooo happy with my perfect hairline topper.It looks so natural. The quality is great. I can't believe that at last my thinning hairline is well and truly invisible. Thank you xx

I just have to share the amazing customer service I've received from Laura at Simply Wigs! My first wig choice, the Raquel Welch Editors Pick Elite in Pale Golden Honey, was actually bought on the recommendation of Becky @ wigitup uk With my own curly, damaged, frizzy hair, I thought I'd need a large size, but it turned out to be too big.
The return process was hassle-free, and I easily reordered the same wig in an average size. The specific colour I wanted wasn't in stock, but Laura recommended an alternative – and I love that colour even more!
After sharing my story and image of me in the wig, I also received a generous 40% discount (Simply Wigs has all sorts of ways to get discounts!). Now, I'm already on the hunt for wig number two, or even three! As a newbie in the wig world, it's quite daunting because you never truly know if a wig will suit you until it arrives. I've definitely made some ordering mistakes along the way, but Laura has been there every step of the way, advising and helping with what seems like endless patience. I'm steadily learning from watching wig review reels, like those from @ wigitup uk
I've seen some complaints on Trustpilot regarding delivery, but honestly, I was happy to wait a couple of weeks knowing the wig was ordered from the States. To be honest, the wait is absolutely worth it when Laura's customer service is this good. So, bravo to Simply Wigs and especially to Laura!

Wigs are good, however, the idea of someone ordering a wig means they need it. The fact that they never have any stock and have to order every wig in from Germany on certain days to then come to the UK, means processing and delivery times are soooo slow. So if you can use another company I would