jotacafe.com Avaliações 

SCAM, LOW FUEL, BAD MAINTENANCE, COMPLETELY WRONG BIKE!!!! FALSE ADVERTISING

Just reading the comments below don't use this company at all theres an amazing guy out at Poblenou

Para recoger la moto lo primero es que parece un juego de ficción en encontrar un tesoro, a partir de ahí tú te lo guisas y comes solo todo, porque pagas?? Para q te cojan un teléfono?? Y el servicio donde está q vergüenza de empresa desastrosa además de ello la telefonista impaciente y prepotente.
La moto bien pero muchas deficiencias.
Y el colmo ha sido la.devolucion engañadores, estafadores devuelves la moto y se aprovechan de tu tarjeta de crédito
QUE NADIE ALQUILE AQUI ,la cara de buenom que tiene ese chaval de la oficina y es un perro bulldog ,mentiroso y compinchado con mecánico , que mecánico ?? Hago entrega de la moto me dan OK y después me cobran una indemnización por entregar en mal estado es de locos
ESTAFA

Total scam. The company refuses to refund my deposit. Furthermore, during the chargeback process, they used a forged signature on an unauthorized contract to block my dispute. Avoid at all costs.

Une catastrophe. Ce loueur ne rembourse pas les cautions. Des escrocs

Son unos ladrones aún espero mi fianza después de meses

Unfortunately, my experience with JOTA CAFE MOTORBIKES was disappointing from the very beginning.
I booked a Suzuki Burgman 125cc, but when I arrived to collect the motorcycle, I was given a Linhai Buck 125cc instead.
I was simply told that the Suzuki was unavailable.
I was never informed before my arrival, nor was I offered any choice or alternative.
The Linhai Buck also had a noticeably misaligned steering, which raised serious concerns regarding its safety.
I immediately went to the company's physical office in Barcelona to resolve the issue.
Instead of providing the motorcycle I had booked, they charged me additional money and still could not supply the reserved Suzuki Burgman 125cc.
After returning the motorcycle, I followed every check-out instruction exactly as requested.
I paid a €500 security deposit, which should have been refunded within 10 working days according to the rental agreement.
After the deadline expired, the company confirmed in writing that the refund would be transferred on 1 July.
- As of today:
- no refund;
- no proof of transfer;
- no replies to my messages.
Everything is fully documented, including the rental agreement, payment confirmations and WhatsApp conversations.

Unos estafadores. Se quedan la fianza y tienes que estar llamando para recuperarla durante semanas. atienden cuando quieren. Dos horas esperando en el aeropuerto para coger la moto porque no responden.intentan hacerte pagar por extras que no has pedido. No tienen tienda física donde ir. Su Servicio es fatal. Las motos no van nada bien.. la primera vez me dieron una que se paraba en las cuestas.. Todo mal

Mi experiencia ha sido nefasta y no volvería a alquilar aquí.
La moto me la entregaron con la luz de avería encendida. Al volver a utilizarla comprobé que los dos neumáticos tenían menos de 1 bar de presión, por lo que tuve que parar a inflarlos para poder circular con seguridad. Además, el bombín de la maleta estaba completamente suelto y el asiento estaba prácticamente desprendido.
Lo peor fue el segundo casco, por el que me cobraron 20 € adicionales. La correa estaba rota y solo cerraba con un clic, por lo que no era apto para su uso. Ante esa situación tuve que comprar otro casco para poder utilizar la moto con seguridad.
En cuanto detecté el problema del casco se lo comuniqué y ni siquiera obtuve respuesta. Al devolver la moto volví a pedir la devolución de los 20 € y su única respuesta fue que "podía haberlo cambiado en la tienda". En ningún momento se me informó de que existía esa posibilidad. Tanto la reserva como la entrega de la moto se hicieron completamente online y nadie me indicó que hubiera una tienda física donde cambiar el casco.
Lo que más me preocupa no son los 20 €, sino que se alquile una moto con deficiencias y un casco que, en mi opinión, no debería volver a entregarse a ningún cliente. Considero que el vehículo presentaba deficiencias graves que afectan a la seguridad, por lo que voy a presentar la correspondiente denuncia y reclamación ante los organismos competentes para que revisen esta situación.
No recomiendo esta empresa en absoluto. La atención al cliente, el mantenimiento de la moto y la preocupación por la seguridad dejan mucho que desear.

Stay away from these rental company!!!!

Overall service and deposit refund is just bad 👎

Motorcycles are in bad shape!!!

Just don't rent Motorcycle here!!!

Can only echo the bad reviews of everyone else in here. They do not pay back the deposit in 10 business days as per their terms. I am proceeding with chargeback request through my card issuer and formal complaint to the authorities. Happy to share all relevant documentation and correspondence with anyone else in the same shoes to escalate the case as this is apparently systemic fraud.

Kaution seit 25 Tagen nicht bekommen, sie reagieren auch auf keine WhatsApp oder Mail. Finger weg von diesem Unternehmen.

ESCROC tout simplement : ne restitue pas votre caution alors même qu'il n'y a aucun souci, et ne réponds plus aux messages.

We rented a motorcycle and never became the refund back, after multiple conversations und request of the refund. Thankfully the Reviews here state pretty much the same, so at this rate, they’ll be bankrupt in no time because of the poor service they provide. Keep going 👎🏻

Pessimo Servizio!!
Ci hanno dato una moto cc 125 e Abbiamo pagato per una 250 cc dicendoci che il prezzo era uguale peccato però che un mio Amico stessa moto stessa cilindrata abbia pagato la metà di quello che ho pagato io!
Sono al limite della decenza comunichi via wp
Non vedi nessuno ti fanno aspettare ore per prelevare la moto e consegnarla ti fanno perdere quasi il volo si trattengono 300€ di caparra e dopo 10gg lavorativi non ti arrivano i soldi mi chiedo perché nessuno li ferma
Ci rivolgeremo alle autorità di competenza
Ti danno moto che non dovrebbero transitare
Non frenano non partono non segnalano nulla!!!
Evitate questi signori pessima esperienza come tutti i miei amici di vacanza!

Ne jamais louer chez eux des escrocs qui gardent votre caution un scooter dans un état catastrophique bref un braquage

Very disappointing experience. I was charged €45 for a parking violation, which was understandable, but the company then added an outrageous €100 "administration fee" on top. This seems excessive and completely unjustified.

Getting my deposit back was another nightmare. I had to chase the company for over a month despite being told it would be returned shortly after the rental ended. Customer service was extremely poor, and communication was slow and unhelpful throughout.

To make matters worse, I had problems with the motorbike itself. I suffered a flat tire during the rental, and getting assistance turned into a huge ordeal. It took more than a day to resolve the issue, leaving me stranded without any compensation or apology for the inconvenience.

Overall, the experience was frustrating from start to finish. Poor customer support, unreasonable fees, and a lack of responsibility when problems arise. I would not rent from this company again and cannot recommend them to others.

Todo salió muy bien , los colegas de jota café
Estaban siempre dispuestos para ayudar desde la recogida hasta la devuelta de la moto , sin problemas . La devolución del dinero también fue a tiempo
Lo recomiendo

ESPERIENZA TERRIBILE.
Consiglio fortemente di non noleggiare con questa agenzia se non volete perdere soldi e tempo.
Pessima comunicazione, non restituiscono il deposito perchè a detta loro mancava il casco nel bauletto (nonostante al momento della consegna abbia fatto un video in cui si vedeva che c'era tutto ed era tutto chiuso). Ho chiamato innumerevoli volte, ma non rispondono, e le poche volte che lo fanno dicono che risolvono il caso e poi spariscono nel nulla.
Sto ancora aspettando il rimborso dopo un mese.
Doyouspain non dovrebbe lasciare spazio a certe agenzie e soprattutto non è di aiuto in alcun modo.

Since 6 month I am asking for my deposit (500€). Service is shit and for a broken mirror they charged me 680€ from a bike that didnt even work. Drove with an almost broken bike for couple days. Now my Lawyer is involved

ABSOLTE SCAM don't do it, seriously.
- It took literally 1 hour to get the motorbike
- We never saw an employee, everything was over watts app and they STILL made us pay service fee's
- We had to look ourselves for the bike in a parking with 600 others, and then they told us they didn't have the one we reserved
- we got a replacement at half the motor capacity for the same price
- we paid for an extra helmet (were forced to) that was wayyy to big and not safe. But no other options
- we had to wait weeks for our deposit back, only received half and then they stopped answering