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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have made several purchases. I have found some amazing fits and different designs. I can't count the number of times I get a compliment on the dress I am wearing. I have never had any issues with th... Ver mais

Avaliado com 4 de um total de 5 estrelas

I have purchased many items- I love them all- Only offering Credit is acceptable but when your credit expires in a short time or the email is lost- It doesn’t seem like the best customer experi... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Joyfolie denied our refund because the package reached their warehouse after Day 30 from order date—even though we submitted the return on Day 9 and shipped on Day 11 using their FedEx label. FedEx th... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been waiting for some time to order from Joyfolie and now ive finally managed to get the pieces I've wanted for some time. Ive only made one exchange so far and happy with my final purchase of tw... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Butique
  2. Loja de Roupas
  3. Loja de moda feminina

Informação fornecida por fontes externas variadas

Find new, stunning designs and style in Joyfolie! Our Girls & Women's clothing and accessories will wow you! Stop by and shop today.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

259 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 46% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Dresses for Brooklyn!

I ordered multiple different styled dress. Each one had great quality and stitched with care. Excellent for weddings, family photos, or just casually around the home.

21 de abril de 2025
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

Thank you for sharing your experience! Knowing that each dress is well-made and versatile for any setting truly makes us happy. ✨

Avaliado com 5 de um total de 5 estrelas

Quality is always top notch

Quality is always top notch! We typically search JoyFolie for specific items (special occasions) and we have never had a 'bad purchase' and usually we can find savings that makes the items affordable too!

7 de abril de 2026
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

We’re thrilled to hear that Joyfolie continues to be your go-to for special occasion pieces! 💖 It’s great that you can enjoy both quality and savings with every purchase.

Avaliado com 5 de um total de 5 estrelas

quality

My girls love their dresses. They wear them all the time and look just as great as when they first got them.

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

We’re so happy to hear your girls are enjoying their dresses! 💖 It’s wonderful that they still look amazing even after lots of wear, thank you for trusting Joyfolie for their wardrobe.

Avaliado com 5 de um total de 5 estrelas

I’m absolutely happy with dress

Just received my dress and I’m absolutely in love 🤍
The quality is truly великолепное — every detail feels so well made and luxurious. The bustier top pairs perfectly with the dress, it’s such a beautiful combination.

Now I can’t wait for my upcoming horse photoshoot… I already know this look is going to make a statement

25 de março de 2026
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

We’re thrilled to hear you love your dress! 🤍 It sounds like the bustier and dress combination will make your horse photoshoot truly unforgettable. Thank you for sharing your excitement! ✨

Avaliado com 5 de um total de 5 estrelas

Lovely dresses

7 de fevereiro de 2026
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

Thank you so much! 💛 We’re so happy to hear you love the dresses—your support means a lot to us!

Avaliado com 5 de um total de 5 estrelas

Beautiful styles

Beautiful styles! I’m constantly getting compliments on my cardigan! I always make sure to direct them here too! :)

23 de março de 2026
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

Thank you so much! 💛 We love hearing that you’re getting compliments—and we truly appreciate you recommending us to others. That means the world to us!

Avaliado com 1 de um total de 5 estrelas

Misleading and unethical practices

I purchased for the first time from this company on March 13. All items other than one were full price. I made sure to check the return policy, which states:

“ Q: Is my return eligible for a refund?

A: Full priced items qualify for a refund, store credit, or exchange.”

I did not read on, as my order fell into that category. It isn’t until you read further into the policy that actually, that’s a complete lie - full price items are not eligible for return if a promo code is used. This is beyond misleading and is clearly used to fool people. Why such a bizarre policy that I completely outside the standard for retail? These are still full priced items; a promo just took a discount off the total.

Regardless, I emailed asking for a one time exception to make a return back to my form of payment. I ordered a few more items than I typical would I have so that I could get an idea of the materials and fit. And I liked the items! It’s just that only one dress fit me. At the time of me asking this request, I still planned to order in the future especially is they offered kind and reasonable customer service in this matter.

After multiple emails, they refuse. I am asking for a small return and refund, around $200, and they refuse to work with me.

I have now reported to BBB and attorney general and am working my way through reviews and social media. Really disgusting and misleading practices. Don’t gaslight customers into thinking this is normal when you are clearly phrasing your verbiage to fool them and be misleading.

23 de março de 2026
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this situation has been.

We’d like to clarify that our return policy is always made available to customers and is also accessible during checkout prior to completing a purchase. While full-priced items are generally eligible for a refund, this is further clarified in the same policy page—specifically that orders where a promo code, discount, or email code has been applied are no longer eligible for a refund to the original form of payment. This information is outlined directly after the full-price return section, and can be reviewed in full here: https://www.joyfolie.com/pages/policies

We understand that this may not have been your expectation, and we sincerely regret any confusion caused. In line with our policy, the available options we offered were to proceed with a return for store credit or an exchange. Additionally, we shared the option to resell items through our resale platform, which many customers use to recoup their funds.

We always aim to be as transparent and consistent as possible in applying our policies to ensure fairness to all customers. That said, we truly appreciate your feedback and will continue to review how we communicate these details moving forward.

Avaliado com 5 de um total de 5 estrelas

The clothes I have purchased from there…

The clothes I have purchased from there have been great quality and just as pictured on the website. The product descriptions have been reliable. The size guide is accurate and they always mention if something runs small or large.

22 de março de 2025
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

Thank you so much for your kind words! 💛 We’re thrilled to hear that you’ve had a great experience with the quality, product descriptions, and sizing accuracy—that truly means a lot to us.

We’re especially glad the size guide and fit notes have been helpful for you. Your feedback reassures us that we’re on the right track, and we’ll continue working hard to provide the best possible experience. We appreciate your support and look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

I bought a dress for my wife and she…

I bought a dress for my wife and she loved it! Thank you Joyfolie!

19 de março de 2026
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

Thank you so much for sharing! 💖 We’re delighted the dress was a hit and we hope to serve you again in the future! ✨

Avaliado com 5 de um total de 5 estrelas

I purchased 2 of the June impact…

I purchased 2 of the June impact dresses for my client wardrobe. They are by far my most chosen dresses for pregnant and not pregnant women! It is so versatile and works in every setting! Best purchase!

25 de março de 2025
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

We truly appreciate your feedback! 💕 It’s great to know the June Impact dresses have been such a go-to choice and have proven to be both versatile and reliable for your wardrobe.

Avaliado com 5 de um total de 5 estrelas

The new dresses are Gorgeous

The new dresses are Gorgeous. I bought the dagala dress and it was so beautiful. I hope joyfolie continue to release beautiful dresses in the future.

19 de março de 2026
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

We’re delighted you’re enjoying the new collection! 💖 Your feedback about the Dagala dress and your support inspire us to keep releasing styles you’ll love. Thank you! ✨

Avaliado com 5 de um total de 5 estrelas

I love the new releases dress

I love the new releases dress. It's good that Joyfolie has something to offer. Customer service is also superb!

18 de março de 2026
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

Thank you for your kind words! 🌸 We’re happy our new dresses and customer service met your expectations, and we appreciate you sharing your experience. ✨

Avaliado com 5 de um total de 5 estrelas

Wonderful customer service

Wonderful customer service. Their team members are very responsive, and super helpful. That makes such a difference compared to all other companies who answer with robotic responses.
I love the dresses! So beautiful!
Can't wait to wear my latest one!

18 de março de 2026
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

We’re so glad to hear you had such a positive experience with our team! 💖 It means a lot to know our support feels personal and helpful, and we’re thrilled you love your dresses.

Avaliado com 5 de um total de 5 estrelas

A Dress She’ll Never Let Go 💙

My daughter absolutely loves her Kaya Dress in Barely Blue. She first wore it to her 5th grade dance three years ago, and then again for her 6th grade dance banquet. She loves it so much that she still keeps it hanging in her closet and refuses to part with it. We love Joyfolie!

19 de março de 2026
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

This is such a beautiful story! 💙 We love hearing that the Kaya Dress has been part of such special memories for your daughter and continues to be cherished over the years. Thank you for sharing! ✨

Avaliado com 5 de um total de 5 estrelas

Stunning Dress!

We absolutely love this dress! It is stunning!

1 de setembro de 2025
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

We’re so happy to hear you love the dress! 💖 Thank you for sharing your kind words—it means so much to us! ✨

Avaliado com 5 de um total de 5 estrelas

Beautiful dresses

Every dress we have ordered from this store is gorgeous. I'm a photographer and love how these dresses look in photographs. The quality is amazing and worth the price.

1 de novembro de 2025
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

Thank you for your feedback! 💕 We’re thrilled our pieces continue to impress and that the quality and design make them worth it for your shoots.

Avaliado com 5 de um total de 5 estrelas

Super adorable!

Super adorable and just like the picture. My daughter has used this blazer countless times to dress up simple outfits. She gets lots of comments as well.

19 de março de 2025
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

This makes us so happy! 💖 We’re thrilled the blazer lived up to expectations and has become a go-to for styling. Thanks for your kind words! ✨

Avaliado com 5 de um total de 5 estrelas

Gorgeous!

Joyfolie's clothes are so gorgeous. I have so many on hand for photoshoots with my daughter. She feels like a princess when she wears them so it's easy to get her to smile for the camera!

19 de março de 2026
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

This is so sweet to hear! 💖 We’re so happy your daughter feels like a princess in our pieces, those smiles must make your photos even more magical! ✨

Avaliado com 5 de um total de 5 estrelas

Best Photo Shoot Dresses Out There!

I have been shopping at Joyfolie for years, and they never disappoint. I have bought dresses for photo shoots and special occasions like weddings, and they are just so stunning. Plus, you can resell directly on their website for store credit, so it's a great deal!

18 de março de 2026
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

We love hearing this! It’s amazing to know our dresses have been part of your weddings and photo shoots. Thank you for being such a loyal supporter! 🌸

Avaliado com 5 de um total de 5 estrelas

Good Customer Service

10/10 Good Job keep it up!

18 de março de 2026
Avaliação não solicitada
logotipo da Joyfolie

Resposta da Joyfolie

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team. 🌟

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