I have made several purchases. I have found some amazing fits and different designs. I can't count the number of times I get a compliment on the dress I am wearing. I have never had any issues with th... Ver mais
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Veja o que dizem as avaliações
I have purchased many items- I love them all- Only offering Credit is acceptable but when your credit expires in a short time or the email is lost- It doesn’t seem like the best customer experi... Ver mais
A empresa respondeu
Joyfolie denied our refund because the package reached their warehouse after Day 30 from order date—even though we submitted the return on Day 9 and shipped on Day 11 using their FedEx label. FedEx th... Ver mais
I've been waiting for some time to order from Joyfolie and now ive finally managed to get the pieces I've wanted for some time. Ive only made one exchange so far and happy with my final purchase of tw... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Find new, stunning designs and style in Joyfolie! Our Girls & Women's clothing and accessories will wow you! Stop by and shop today.
Informações de contato
Estados Unidos
- joyfolie.com
3,8
Muito Bom
259 avaliações
Respondeu a 46% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Superb customer service and I love the…
Superb customer service and I love the new release dresses! Will order again.
8 de março de 2026
Avaliação não solicitada
Resposta da Joyfolie
Thank you so much for your kind review! We’re thrilled to hear that you love the new release dresses and had a great experience with our customer service. We truly appreciate your support and look forward to your next order!
Unique and so beautiful
Unique and so beautiful! Love Joyfolie!
9 de julho de 2025
Avaliação não solicitada
Resposta da Joyfolie
Thank you so much for your kind words! We’re thrilled to hear that you find our pieces unique and beautiful. Your support means a lot to us, and we’re so happy you love Joyfolie!
This is the cutest dress ever
This is the cutest dress ever. I would highly recommend this company-its quality product with excellent customer service.
8 de outubro de 2025
Avaliação não solicitada
Resposta da Joyfolie
Thank you so much for your wonderful review! We’re so happy to hear that you love the dress and had a great experience with our customer service. Your recommendation truly means a lot to us. We appreciate your support and hope you continue to enjoy your Joyfolie pieces!
I love the new releases
I love the new releases. I slightly feel that they are now leaning to a different side of their brand. The customer service is superb. Very responsive
3 de março de 2026
Avaliação não solicitada
Resposta da Joyfolie
We’re so happy to hear you love the dresses! Thank you for your kind words about our customer service—it means so much!
Sent Us the WRONG Size in the Box for the Right Size
I've ordered from them before and mostly I get shoes. My husband ordered shoes for me. He got the style and the size right. Joyfolie sent the wrong size. They sent a size 1Y in a size 3Y box. At this point the box fits better. They won't refund or exchange because it is outside their timeline. My husband bought it in November and only gave it to me in February. I've ordered from them before and always size 2Y or 3Y. Never 1Y.
8 de março de 2026
Avaliação não solicitada
Resposta da Joyfolie
Thank you for taking the time to share your experience, and we’re truly sorry to hear about the situation with the shoe size you received. We understand how frustrating this must have been, especially since the item was meant to be a gift.
Our return and issue reporting policy is available for customers to review on our website, and it outlines that any issues with an order must be reported as soon as possible, as we have a set timeframe for these cases. We always encourage customers to inspect their orders upon receipt, so we can address any concerns promptly. In this instance, as the issue was raised several months after the order was placed, it unfortunately falls outside the timeframe outlined in our policy.
That said, our team has responded to your email and asked for your patience while we review your case further to see how we may best assist you. We truly appreciate your understanding.
The online shopping experience was easy…
The online shopping experience was easy and seamless. The dress arrived quickly and it was just as pictured, beautiful!
7 de novembro de 2025
Avaliação não solicitada
Resposta da Joyfolie
Thank you so much for your kind review. We’re thrilled to hear your shopping experience was easy and that your dress arrived quickly and met your expectation. We truly appreciate your support and hope you enjoy wearing your dress! ✨
I just love my Gia dress in olive
I just love my Gia dress in olive! It fits beautifully. I love the material. So flowy and a beautiful color!
7 de março de 2026
Avaliação não solicitada
Resposta da Joyfolie
We love hearing this! 💚 The Gia dress in olive is such a stunning piece, and we’re so glad you’re enjoying the fit, fabric, and color. Thank you for sharing your experience! ✨
I love the dresses
I love the dresses! The customer service is superb!
5 de março de 2026
Avaliação não solicitada
Resposta da Joyfolie
We’re so happy to hear you love the dresses! 💖 Thank you for your kind words about our customer service—it means so much! ✨
I love the swimsuit I got for my…
I love the swimsuit I got for my daughter!
5 de março de 2026
Avaliação não solicitada
Resposta da Joyfolie
We’re thrilled you’re happy with it! 🌸 She’s going to look absolutely cute in her Joyfolie swimsuit! 💕
Great service amazing product!!
Great service amazing product!!! Love everything I’ve ever bought and this was the best.
5 de setembro de 2025
Avaliação não solicitada
Resposta da Joyfolie
Thank you so much! 🌸 It means the world to know you’re loving everything you’ve purchased. We can’t wait to delight you again! 💕
The clothing is beautiful
The clothing is beautiful. It’s shipped on time. Only once I needed to return something and there was no problem. I believe I returned something and received a store credit which was fine because I knew that was the policy.
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Joyfolie
Thank you for sharing your experience! 🌸 We’re delighted that you’ve enjoyed our pieces and that your orders arrived as expected. It’s also wonderful to hear the return process was easy and clear. We truly appreciate your trust in our brand! 💖
Beautiful dress, TTS
Dress looked just like the pictures online, maybe better. It was true to size and looks amazing on. So happy with purchase. No problems with shipping either.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Joyfolie
It’s fantastic to hear you’re happy with your purchase! 🌸 We’re thrilled the dress fit true to size and looked amazing in person. We hope it brings you lots of joy when you wear it! 💕
Joyfolie
I really like this brand, this brand has a wide selection. I am very satisfied with the quality, I recommend it to everyone!
4 de março de 2026
Avaliação não solicitada
Resposta da Joyfolie
It warms our hearts to hear how much you love Joyfolie! 🌸 Thank you for highlighting the quality and variety, and for recommending us to others—it means the world 💕
My favorite clothing brand. Stylish and high-quality.
I am in love with this outfit. It is very beautiful, stylish and comfortable. You can choose different looks for different events.
3 de março de 2026
Avaliação não solicitada
Resposta da Joyfolie
We’re so happy to hear you love your outfit! 💖 It’s wonderful that it’s stylish, comfortable, and versatile for different occasions. Thank you for being such a fan of Joyfolie!
The dress was absolutely perfect
The dress was absolutely perfect. High quality and fit my daughter perfectly.
3 de abril de 2025
Avaliação não solicitada
Resposta da Joyfolie
We truly appreciate your lovely feedback! It means so much to know the dress fit beautifully and met your expectations in both style and craftsmanship. 💕
The Felicity dress is one of my…
The Felicity dress is one of my favorites from Joyfolie, and I have quite a few. The color (rose clay) is stunning and the fit is perfect, very comfortable. The fabric is good quality. I've had it about a year now and I've found that I can dress it up or down depending on shoes and accessories. Their customer service is fantastic too. Returns are absolutely no hassle.
28 de fevereiro de 2025
Avaliação não solicitada
Resposta da Joyfolie
It’s wonderful to know the Felicite Dress has been a versatile, comfortable favorite in your collection! 🌸 Thank you for highlighting the quality and for your lovely feedback about our customer service 💕
Customer service and product line of my dreams
Excellent customer service. I was a first time buyer and a little wary with a new brand, just using size charts. Wendy emailed me back a considerable amount of information on a couple of their items I was looking at, assisting me with best fit and sizing tips so I’d be happiest along with what their policies were for returns and exchanges in case anything didn’t work out. (Just FYI- I received my order today and won’t be returning ANYTHING ❤️ because it all did fit and was of fabulous quality!)
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Joyfolie
We’re absolutely thrilled to hear your first experience with us was such a positive one! 💖 Huge shoutout to Wendy for helping make your shopping journey smooth and confident. We're so glad everything fit perfectly and met your expectations—welcome to the Joyfolie family! ✨
I am a photographer and this is one of…
I am a photographer and this is one of my favorite clothing brands for shoots! Every piece is such high quality and photographs beautifully.
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Joyfolie
We’re so happy to hear that our clothing works beautifully in your photos! 🌸 Thank you for choosing Joyfolie for your shoots and for your thoughtful feedback 💕
The clothes are eye catching and great…
The clothes are eye catching and great quality. Clothes are made out of materials that don't look or feel cheap at all. Very flattering and beautiful selection. Also it helps rhe the models wear the clothes and other items on the website so you can see how an outfit would actually look once you add accessories to It. 10/10 recommend!
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da Joyfolie
We’re overjoyed that you love the quality and flattering designs! 💖 Seeing our outfits come to life with accessories is something we love to share, and we’re so happy it was helpful for you ✨
The dresses I purchased from Joyfolie…
The dresses I purchased from Joyfolie were beautiful! And better yet.. customer service is exceptional! I did have a little issue and needed help with suggestions on sizing. They were very responsive and prompt. They answered all my questions thoroughly and were a wonderful help. Joyfolie has definitely gained a loyal customer 🩷
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da Joyfolie
It warms our hearts to know our customer care made a difference and that you’re enjoying your dresses! 🌸 Thank you for your support! We’re excited to continue serving you in the future! 💕
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