I've been using them for a while and my problem is with the few rare instances when shipping isn't done correctly. I've emailed them multiple times, gave them more than a week to reply and they just g... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The absolute worst shipping forwarder I have used. Took them over a month to add my items to their inventory after they arrived at their warehouse. They also complained about items being too heavy eve... Ver mais
I ordered one(rather heavy) item(Tomoe River Paper) My experience was nothing short of excellent, with my process taking little over a week and shipping arriving within 1 day. Really amazing stuff! I... Ver mais
They don't reply to inquiries you make about your packages and purchases. I've written them about three or four times now, and the first time they sneakily fixed their mistake WITHOUT replying, and... Ver mais
Detalhes da empresa
- Serviço de Encaminhamento de Carga
- também em
- Empresa de transporte marítimo
- Serviço de frete e correio
- Serviço de logística
- Transportadora
Informação fornecida por fontes externas variadas
We are package forwarding service provider in Japan. we consolidate and repack and ship to you home at lowest cost. Using our service could save much money on shipping.
Informações de contato
1,6
Muito Ruim
26 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
ALL MONEY LOST
ALL MONEY LOST! BEWARE!
Used their address. Package delivered. They never did anything with it. Not answering emails, FB, IG, phone calls!!!
BEWARE!
5 de novembro de 2020
Avaliação não solicitada
Awful latest experience
I've been using them for at least 5 years, first to ship to Italy and then to Ireland. I never had any issues up until recently (August 2020). They even bought stuff for me once and always answered all queries in a speedy manner.
Then, obviously something, someone must have changed and the problems started.
I bought 3 books from Amazon Japan, they got to JPN Depot a few days later and I got the notification that my books had arrived. I choose the shipping and paid for it.
After a month I remembered I never got an email from them to say the items were shipped. I went to check on their website and the package was still on a "packing" state. I contacted them, they never answered me but after 3 days they marked the package as "shipped". After 3 months I still have to receive it and after what happened I'm afraid they stole my books.
I've contacted them 4 times about it and got no answer. I'll contact a translation agency and ask them to contact them by phone.
Never again with them. I trusted them, not anymore.
21 de outubro de 2020
Avaliação não solicitada
slow, unreliable, didn't ship my package after almost 6 weeks
I requested a shipment on August 19. It's October and they still didn't ship my package. Not only they were slow in replying to me, but they aren't replying to ANY e-mail I wrote them since September 10.
I feel like they might've lost my package.
This service might be a few yen cheaper than others but saving so little is not worth all of these problems.
6 de outubro de 2020
Avaliação não solicitada
Use at your own risk
The absolute worst shipping forwarder I have used. Took them over a month to add my items to their inventory after they arrived at their warehouse. They also complained about items being too heavy even though their site clearly indicates them being supported. Very slow to respond to emails. In the end they didn't even consolidate my packages like I wanted so I had to pay more for shipping since they decided to send everything separately.
21 de setembro de 2020
Avaliação não solicitada
Failed to send goods
Failed to send goods. Ems tracking false. No response to multiple emails. Avoid at all cost.
23 de agosto de 2020
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.