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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We made the decision to move our online acquiring services to Fabrick (owner of Judopay) to benefit from their full stack offering (we already had Judopay as a gateway). This gave us some economies of... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We transferred from Datacash a few years ago, the onboarding was very efficient and seamless. Since that time the processing has been error free, and most importantly any questions that come up are d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Have been working with Judopay for the past 2 years and the support from Samual Brant and Guilherme Ferreira has been outstanding. Handling any issues or questions we have about payments and solutions... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great Account Management The team have been very supportive with the switch over to Judo pay from our historic provider and we have saved ourselves money making the change. The system is intuitive... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de pagamento
  2. Processamento de cartões

Escrito pela empresa

Judopay is a leading online payments solution. A part of Fabrick's open finance ecosystem, we provide flexible, secure and innovative payments for a range of different business. For further info, please visit - www.judopay.com, email help@judopay.com or call us on + +44 (0) 203 503 0600.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

57 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very engaged client relationship team

We made the decision to move our online acquiring services to Fabrick (owner of Judopay) to benefit from their full stack offering (we already had Judopay as a gateway). This gave us some economies of scale cost reductions, as well as enhanced reporting vs. who we were using before. These transitions are never simple, but Gui and Joe have been excellent. Very responsive and reactive to our requests.

1 de novembro de 2024
Avaliação não solicitada
logotipo da Judopay

Resposta de Judopay

Thanks for the great feedback, Oli. We're so glad you're happy with the transition, and have passed your positive comments to Gui & Joe!

Avaliado com 5 de um total de 5 estrelas

Guilherme at Judopay - Service

Guilherme at Judopay has been wonderful, very professional and always extremely helpful in all matters.

31 de outubro de 2024
Avaliação não solicitada
logotipo da Judopay

Resposta de Judopay

Thanks for your great feedback, Fazala! We have passed this onto Guilherme :)

Avaliado com 5 de um total de 5 estrelas

Outstanding Partner

We’ve had the pleasure of partnering with Judopay as part of our SME lending business, and the experience has been nothing short of fantastic.

Their payment solutions are seamless and reliable, and what truly sets Judopay apart is their team.

Special mention to Jess, the Head of Marketing, who has been incredibly supportive and proactive in ensuring that our collaboration remains smooth and mutually beneficial. Jess’s deep understanding of the market, combined with Judopay’s innovative solutions, has made them a key strategic partner for us.

If you’re looking for a payment provider that offers great technology and an even better team, I highly recommend Judopay!

Jonathan Field
MD at Recap Global

30 de outubro de 2024
Avaliação não solicitada
logotipo da Judopay

Resposta de Judopay

Hi Jonathan, that’s great to hear! Thanks for sharing your amazing feedback - we've passed your comments onto Jess. We’re always working to make your experience with our team a good one, so it means a lot to hear your kind words :)

Avaliado com 5 de um total de 5 estrelas

Judopay - A payment partner par excellence.

Judopay has been our partner for payment processing for a while and cannot recommend them more. We have worked with 2 of the biggest providers before them before settling with Judo. Their team is exemplary and always keen and supportive on every initiative we have undertaken.

Under the leadership of Jeremy, their team has been one of the most responsive we have experienced in the payment space. Joseph, Guilherme and their complete operations team have supported us consistently and to the highest standards.

Highly recommended.

30 de outubro de 2024
Avaliação não solicitada
logotipo da Judopay

Resposta de Judopay

Neeraj, thank you so much for your lovely words. It means a lot to the whole team :) we're really glad you're happy with our service!

Avaliado com 5 de um total de 5 estrelas

Judo Pay has worked really well for us…

Judo Pay has worked really well for us James Cahill made the process easy and explained everything thoroughly and has been available to answer any questions we had as it was added to our website
Many thanks

1 de agosto de 2024
Avaliação não solicitada
logotipo da Judopay

Resposta de Judopay

We're really glad you're happy with Judopay and with James! We've passed your positive feedback onto the team. Thank you so much for your review :)

Avaliado com 5 de um total de 5 estrelas

Working with Rebecka was great

Working with Rebecka was great ! She made working with judo soo easy ;)

22 de outubro de 2024
Avaliação não solicitada
logotipo da Judopay

Resposta de Judopay

Thank you for a great review! We appreciate you taking the time to feedback on working with Rebecca and are so glad you're happy with our service :)

Avaliado com 5 de um total de 5 estrelas

Brilliant Account Manager!

Working with our account manager at JP over the last few years has been brilliant. She always went above and beyond to support up and was extremely responsive.

11 de outubro de 2024
Avaliação não solicitada
logotipo da Judopay

Resposta de Judopay

Thanks so much for the incredible feedback, George! We have passed your comments onto Bex :)

Avaliado com 5 de um total de 5 estrelas

Smooth onboarding process

Smooth onboarding process, had some questions and the team were very helpful - easy to set up once I was approved

18 de setembro de 2024
Avaliação não solicitada
logotipo da Judopay

Resposta de Judopay

Thank you so much for the great review! It's great to see you've had a smooth onboarding experience.

Avaliado com 1 de um total de 5 estrelas

Payment Gateway is so bad doesn't even…

Payment Gateway is so bad doesn't even accept any f'in card. TRIED 5 CARDS OF MY OWN. TRIED MY BROTHERS CARD ASWELL AND IT STILL DECLINED. SEIZE THIS COMPANY!!!!!!!!!!!!

24 de setembro de 2024
Avaliação não solicitada
logotipo da Judopay

Resposta de Judopay

Hi Danny, we're really sorry about your recent experience. If you're able to provide us with some more information, we can have a look at what's happened here and if it was an issue with Judopay or the merchants site you were using. Please drop us an email at help@judopay.com with some more info and we can look into it for you. Hope to hear from you soon.

Avaliado com 1 de um total de 5 estrelas

Broken system = frustration

I'm trying to pay for accommodations in another country -- the provider uses Judopay. It has declined 3 different credit cards (multiple tries on each to make sure I'm not doing anything wrong) so I called the CC company to see if there's a hold on my account. They told me there's an error in the Judo connection with the vendor that won't accept my payment. Very frustrating!

20 de abril de 2024
Avaliação não solicitada
logotipo da Judopay

Resposta de Judopay

Hi there, we understand that this can be a frustrating experience and appreciate hearing from you.

We would love to be able to look into this to prevent it from happening again. Please could you contact help@judopay.com with details of the booking provider you were using, the date and amount (including the currency) and we will investigate internally.

We apologise for the inconvenience caused.
Viki

Avaliado com 5 de um total de 5 estrelas

Above and Beyond

We work with JudoPay a lot to provide payment gateway services to our customers. They are always happy to work closely with us to give the best service possible to our clientbase. Lately, they've been going above and beyond for us, guaranteeing our customer for the long term going forward.

6 de setembro de 2022
Avaliação não solicitada
logotipo da Judopay

Resposta de Judopay

Hi Patrick,

Thank you so much for your feedback.

We're so glad you have had a good experience with Judopay! We have shared this with the team.

All the best,
Viki

Avaliado com 1 de um total de 5 estrelas

I can never seem to get it to work

I can never seem to get it to work. Click confirm by Barclays app. No notifications

1 de agosto de 2022
Avaliação não solicitada
logotipo da Judopay

Resposta de Judopay

Hi Glenn,
We're really sorry to hear that you had some issues completing your payment.

If you reach out to the merchant that you were attempting to pay directly, we can then work with them to investigate and resolve the issue.

Alternatively, you can send an email to help@judopayments.com, providing the name of the merchant and details of the issue that you experienced, and a member of the team will be happy to help.

Thanks so much
Viki

Avaliado com 1 de um total de 5 estrelas

Poor service

Poor support, documentation is terrible, not developer friendly

11 de março de 2022
Avaliação não solicitada
logotipo da Judopay

Resposta de Judopay

Hi Rusty, I'm really sorry to hear you’ve had a poor experience. I believe my colleagues have now spoken to you but if that isn't the case please do give the team an email at developersupport@judopay.com. Thank you.

Avaliado com 5 de um total de 5 estrelas

Best payment provider I've come across..

I have tried to use many payment providers with my business, but this one is the best I have come across, they add a more personal touch that you can't get with other providers. Its quick and easy integration with the latest payment methods to match our consumer spending, not one bad point working with such a lovely team.

5 de janeiro de 2022
Avaliação não solicitada
logotipo da Judopay

Resposta de Judopay

Thanks for the lovely review Daniel! :)

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent service works brilliant for our business, very rare breaks down, if it does the down time is really small. perfect for business willing to do online transactions.

26 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

"We are very happy with the service…

"We are very happy with the service from Judopay. The team responded urgently to any questions and we have had no problems so far. Thanks so much!"

25 de setembro de 2020
Avaliação não solicitada
logotipo da Judopay

Resposta de Judopay

Hi Will, thanks for the great review!

Avaliado com 5 de um total de 5 estrelas

Helpful team who really care about…

Helpful team who really care about their clients.
We didn't understand payments in too much depth at our company and they took the time to really understand our business in order to work together and figure out what was best for us.
They were always available to speak and answer any questions we had.

23 de setembro de 2020
Avaliação não solicitada
logotipo da Judopay

Resposta de Judopay

Thanks for your review Sophie and happy we were able to help ☺️

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