Ordered a chair in may, was meant to take up to 10 days to arrive. It didn’t arrive so i emailed, no response. I phoned and the number seemed defunct. Ended up doing a chargeback on my card as... Ver mais
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Ordered a chair in may, was meant to take up to 10 days to arrive. It didn’t arrive so i emailed, no response. I phoned and the number seemed defunct. Ended up doing a chargeback on my card as... Ver mais
A empresa respondeu
Terrible service. No communication about delayed delivery . Product now damaged due to being left outside in the rain with no customer contact. Worst on line purchase and delivery service ever.
Ordered a chair and then there was no contact at all. Emailed to enquire about whereabouts of order which received one short reply and then ghosted. Had to do a chargeback from Bank
A empresa respondeu
I had never heard of Julian Joseph before finding the company as a result of using Google Shopping. I was looking to buy a blush pink foot stall from Danetti but Google shopping showed what looked... Ver mais
We’re an online interiors boutique and we adore statement furniture. We translate our love for interiors into the unique pieces we design and create. As well as producing jaw-on-the-floor items, we have also curated a range to embellish our own designs. Our collection is brimming with inspiring items that stand out in avant-garde interiors, as well as accentuating calmer spaces. We aim to fill your home with furniture that is bold by design but practical in use.
Reino Unido
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Made my order on the Sunday evening n it arrived Tuesday afternoon … the chair I ordered is stunning everything I wanted it to be so happy !!
Love my new chair. It’s exactly as described and excellent quality. The customer service was also fantastic. A discount code didn’t go through, and when I emailed them to let them know they refunded me the money that should have been taken off. Delivery was also prompt. I will definitely purchase more from them in the future.
quick delivery and good communication.Item was as described and I am very pleases
I ordered 2 grey swivel chairs and they are absolutely amazing, look great, are super comfortable and perfect value for the money! I admit, it was a long waiting time until I got them (8 months) due to Corona and the production delays, container shipping issues and at the end also the final delivery company, but the wait was so worth it!
The communication from JJ was always prompt, I never had to wait more than 24h, mostly their reply was even quicker, another reason why I rate 5 stars, which they deserve as the delay of the product delivery was not in JJ's control.
I am very satisfy with my item. It arrived in good time and my husband installed the legs with minimum fuss. The chair looks good in my bedroom , reading spot. Most of all it is very comfortable and luxurious.
Thanks you Julian
My armchair is great quality, my favourite chair in the house because it’s so comfortable and looks amazing!
Absolutely love this footstool. Matches some emerald cushions I had already bought for my living room. Prompt delivery.
I didn't have any problems with Julian Joseph, good communication, prompt service and updates.
However their courier XDP leave a lot to be desired. Didn't knock and left two man big package (chair) on the doorstep.
Having spoke to Julian Joseph they since refunded my courier costs.
I ordered the pink cocktail chair which looks gorgeous really great quality extremely pleased.
Love my new sofa! I ordered the cream Chesterfield and I’m really impressed with the quality. Delivery and communication was quick and easy.
I am sorry to give you this rating . Because I have tried to get in touch for a sample and nobody answers the phone or replies via email .
I placed the order for 2 sofa chairs on 3 July, but I haven't received them until now (12 October 2021). They only can leave voice message, and never reply to me. (I left message many times)
The service was brilliant. The quality of the chair is fantastic would definitely recommend.
Ordered 2 chairs & a footstool & am absolutely delighted with them. I organised my own courier & Julian Joseph had no problem accommodating this for me. The items arrived very well packaged & the quality is excellent & I would have no hesitation in purchasing from them again, in fact I’m looking to see what else I can buy already…..
Very easy to deal with, good communications throughout and packages arrived on time
Lovely sofa and chair and fantastic customer service
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