Julius K9 UKAvaliações 

162
O TrustScore é 3 de um total de 5

3,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Found the team very helpful when choosing the correct size and type harness for our dogs. Arrived the next day and again they were on hand to offer fitting advice. Great product and service, I will al... Ver mais

Avaliado com 1 de um total de 5 estrelas

Terrible experience with customer services over our harness only lasting three months before the chest strap wore away and broke. Only asked for a replacement or a fix for the item as we did like the... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Why does this company not mention the fake site selling rip off products to customers who are unaware? Surely for the protection of the (a) dogs! And (b) their brand they should do this. I reported... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

For my jack Russell x chihuahua I cannot fault, he loves wearing it! However my border terrier after one wear it rubbed badly causing a irritation to his skin, even though it was fitted correctly! O... Ver mais

Detalhes da empresa

  1. Eventos e Entretenimento

Informação fornecida por fontes externas variadas

www.julius-k9.co.uk


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

162 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,1

Todas as avaliações

(162)

15 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Found the team very helpful

Found the team very helpful when choosing the correct size and type harness for our dogs. Arrived the next day and again they were on hand to offer fitting advice. Great product and service, I will always purchase directly now

1 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First rate service

I cannot fault this company, there customer service has been first rate, they were very helpful at making sure I had the correct size harness for my dachshund and even checked the photos I sent in with the harness on him to double check it was on correctly and properly fit. My daughter recommended this company as her dog which is a working springer spaniel has had one for 5 years and still going strong even with her being in woods and undergrowth so yes I will be using again and recommending them.

4 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First rate service and product.

I’m very upset by the reviews of fake products on here. What has they got to do with this gold standard company? It’s unfair and ignorant.
I have just received the harness. It fits my dog perfectly and is of the best possible quality. It took two days to arrive.
Brilliant service. Brilliant product. Take time and buy from the correct company.

2 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very shady company

Avoid at all costs. They are a greedy fraudulent company which violates EU consumer rights regarding the right of withdrawal (returns) in order to keep people's money.
I will never order a Julius harness again, not even from another store as I don't want to finance thieves, and I'm filing a report about them to the anti-fraud authorities.

Edit after their hypocrit reply : no I did NOT order from a different company, I ordered on your official EU website and received a genuine product from your brand, which I was forced to return at MY expense despite it not being the size advertised on your site, which is how I’m able to say that your customer "support" is the worst as not only did they force me to pay for the return, they refused to refund original shipping costs as well, even though they had assured me that they would (and the EU law demands it !).

11 de março de 2026
Avaliação não solicitada
logotipo da Julius K9 UK

Resposta da Julius K9 UK

Hi Sarah, we feel perhaps you are reviewing the incorrect company here and reading between the lines feel you may have ordered from a counterfeit website sadly. We have worked tirelessly to get this website shut down. We only operate within the UK and our own return and exchange procedure is simple and quick. Your banking will show JULIUS K9 UK LTD, if it shows anything other than this you have purchased elsewhere. We are not the EU website. Perhaps you should contact your bank directly if you feel you have been scammed. Note this is not ourselves. We hope you get sorted with this matter.

Avaliado com 5 de um total de 5 estrelas

Best Dog Harness by Far

I tried 3 cheap harness products before switching my bulldog to this brand. The superior quality and fit is immediately noticeable and I have none of the issues experienced with others. Sometimes the reputation for quality is justified and the more expensive product worth the extra, as in this case. Recommend.

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da Julius K9 UK

Resposta da Julius K9 UK

We are so pleased to hear you are happy with your products. Many happy walkies to you and your pooch :)

Avaliado com 1 de um total de 5 estrelas

No communication on how to return

Need to return my harness and have had zero response, no refund, stuck with a harness thats no good to me and out of pocket

Avoid!

Had one response asking if I wanted to keep it and offered a discount on another, ive sent 3 further replies to say no, I dont want to keep it, and had nothing back

The returns email on the website came back undeliverable despite following the link from the website

Order 1311, your welcome to check

28 de janeiro de 2026
Avaliação não solicitada
logotipo da Julius K9 UK

Resposta da Julius K9 UK

Hi kate ,
We have had no emails from yourselves regarding this .
Our return form and return information is on our website .
Please email us on info@julius-k9.co.uk so we can get this sorted for you asap .
Thank you,

*Customer edited review* now you have provided a order number we can clearly state that this is not one of ours. This is not our order number and we would NEVER have said that in an email. You have purchased this item elsewhere and not from Julius K9 UK Ltd. Please take this up with the sellers directly and review them accordingly. Please note if you received this item from China it will be a counterfeit item. If you wish to discuss further please call us on 01405860574.

Avaliado com 2 de um total de 5 estrelas

Web Sites

Why does this company not mention the fake site selling rip off products to customers who are unaware? Surely for the protection of the (a) dogs! And (b) their brand they should do this.
I reported this to them after being scammed myself, their indifference was astonishing the 2stars are only because they at least replied to my e mail! Wasn’t trying to gain anything from it just warning others to beware of fake sites.

25 de janeiro de 2026
Avaliação não solicitada
logotipo da Julius K9 UK

Resposta da Julius K9 UK

We are sorry to hear you have purchased a counterfeit item elsewhere. Please always purchase directly for peace of mind. Sadly we cannot be held responsible for people purchasing fake items. When alerted to such websites the Julius K9 team does everything in their power to get them shut down asap. Sadly many types of businesses and products are targeted in this way.

Avaliado com 1 de um total de 5 estrelas

New LOW QUALITY Design. No safety strap. Dangerous. False advertising

NO STARS!
We had a Julius collar from 2021 & it has lasted a long time, only until recently the plastic clip has been unclipping - so thank god for the Velcro safety strap! We ordered a new one from the official Julius K9 UK Amazon Shop a few days ago from the same listing as we did in 2021. Upon inspection and comparing to our old collar, this new collar 1. Did not have the safety Velcro strap that secures over the buckle. 2. On further inspection, the quality of the collar itself and the plastic buckles were flimsy and of lower quality. I originally thought, perhaps this was a one off defective item because when I referred back to the advertised photos - the collar has the Velcro safety strap BUT then I read the negative reviews and realised I’m not the only one that has this issue. SO, it seems that the company has re-designed the Julius collar for a POOR quality version but are now FALSELY ADVERTISING their product. It is also alarming that the company is also stating that these collars are suitable for large working dogs, this is dangerous. We have a 50kg very strong working line ex- military German Shepherd that is dog aggressive - these collars are useless for this type of dog so please please adjust your advertising to suit your weak low quality collars. This is really unfair on old customers who relied on your previously well designed SAFE products.

11 de dezembro de 2025
Avaliação não solicitada
logotipo da Julius K9 UK

Resposta da Julius K9 UK

We are very sad that you have left us such a poor review on a product that you purchased elsewhere. This seems very unfair.
I can assure you that all our collars with handles purchased directly through our website do indeed have the safety lock feature still in place.
Please send your item back to Amazon and leave your review with them directly. It would be nice if you could remove our review as the item was not purchased from ourselves. Please order directly to be on the safe side in future and to avoid disappointment.

Avaliado com 1 de um total de 5 estrelas

do not buy

Its a con i measured my dog according to their measurements and ordered a harness, it arrived an was too big i have had to return this at my own cost and i haven't been refunded the delivery fee for it being sent to me or for having to be send it back. I have called to ask why this hasn't been done to be met by a very rude lady who hung up the phone on me. Terrible service i will never purchase or recommend this company. If i had purchased through amazon i would of been able to return free of charge and i would of received free delivery how can the same company have different policies.

23 de outubro de 2025
Avaliação não solicitada
logotipo da Julius K9 UK

Resposta da Julius K9 UK

Hello Angela,
We are sorry you are unhappy with our service.
It does state on the return form that customer's do have to pay for their own return as do other businesses too .
If you required a exchange we would have then shipped this back out FOC.
You did email to say this was too big as the dog was on the cusp of 2 sizes and you stated yourself you chose to size up .
This is not a con of our website or measurements but in fact your own choice to choose this size.
If you were unsure on sizing we could our help if you would reached out .
In regard's to the postage refund - part of the order was kept as this was a personalised patch which are none returnable/refundable or exchangeable again as stated on the website therefore the postage can not be refunded as the item in question can not be sent back.
The customer service team have said you were shouting at them and being quite rude on the phone regarding this matter as you wanted your postage back but they explained why it wasn't refunded.
Our staff will not be subject to this kind of behaviour.
Thank you,

Avaliado com 5 de um total de 5 estrelas

I don’t normally leave reviews but feel…

I don’t normally leave reviews but feel compelled to do so on the exceptional customer service. My harness arrived to find that I had not measured the correct size for my dog (my bad). I was a little concerned to find the Julius K9 phone number not working so wrote an email requesting a replacement. Received an answer on the same day, posted back the harness that day and received a replacement two days after sending the wrong size back! Not gone on a walk with it yet but have already fitted it to my nervous dog and she is very comfortable with it. Thank you Julius K9.

11 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Causing long term damage

These harnesses cause so much long term damage! Unfortunately, a lot of people still buy them, not knowing what these harnesses actually do. First, they cut in at the throat as they sit too high (a harness needs to sit on the breast bone, the sternum, to protect the neck). Second, they restrict free movement of the shoulder: the big strap at the front goes across the shoulder joint, the (usually very big) buckle on the left causes pain with every step as the leg tries to swing back, the bottom strap cuts into the armpit (axilla) on most models, the huge firm fabric at the top covers the shoulder blade completely. The shoulder and front leg cannot move naturally in these types of harness. The purpose of a harness is to protect the neck when they pull. A harness should never be used as a training device or anti pulling device. These harnesses do just that - prevent a dog from pulling because they are painful. Consequence? A dog changes its whole biomechanics of movement, leading and contributing to long term damage, for example back problems, hip problems, cruciate injuries, shoulder problems, elbow problems...you get the picture. Please don't buy them. They were not designed with the dog's health in mind. (written by a veterinary surgeon and Galen Myotherapist who is frustrated with badly designed harnesses and the damage they cause because I see it several times a day at work)

10 de setembro de 2025
Avaliação não solicitada
logotipo da Julius K9 UK

Resposta da Julius K9 UK

Information misleading customers, disguised as expert opinion is something we and other dog equipment manufacturers have sadly got quite used to.
Julius K9 is indeed the only dog harness company to have run many scientific tests involving vets, universities, biomechanics, gait analysis which allows them to produce over 3 decades of high level comfort and freedom of movement and safety for dogs. Hence why they are the brand of choice for the police, prison, search and rescue dogs and many other working dogs not only in the UK but worldwide.
Please everyone feel free to do your own research regarding harness restrictions. Science proves that a y-shaped harness actually restricts the dogs shoulder movement more than a chest harness which was published in the journal veterinary record. They also sit high on the neck causing beathing obstruction.
Julius-K9 continues to conduct numerous motion and technical analyses in collaboration with universities and authorities to create the perfect dog equipment. This careful analysis and product development over three decades ensures that JK9 products guarantee the highest level of comfort, freedom of movement and safety for dogs.
Please see the link here ( https://julius-k9.com/certificate/ ) for research results including:
• The Julius K9 Powerharness, free breathing, free movement
• Y-harnesses can be more restrictive on the dogs shoulder movement
• The influence of harness design on forlimb biomechanics
• Canine analysis for gait evaluating harnesses
You may also find information here - https://julius-k9.co.uk/blog/idc-harness-biomechanical-study `
Scare mongering by uneducated individuals including making specific accusations that are factually untrue as per research will not be tolerated and there is a dedicated team where as facts are false, defamation law may apply.

Avaliado com 5 de um total de 5 estrelas

Cannot fault this company

Cannot fault this company, ordered a harness and it arrived the next day. It was fantastic quality but I ordered the wrong size, I emailed them and they could not have done anymore. I received an email confirmation of the new size harness the next day. I will definatly by again from this company .

4 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have 3 Julius K9 belt harness size 0 …

I have 3 Julius K9 belt harness size 0 2 have the chrome metal D ring to attach the lead the 3rd and latest one which is what I am reviewing is awful the plastic replacement D ring keeps snagging on the lead attachment and the ring keeps trying to twist within the webbing I will not use it anymore and will only buy another if it’s confirmed by seller to be metal and not plastic This I purchased on 17-5-2025 through Amazon but only reviewed today thanks for reading

21 de julho de 2025
Avaliação não solicitada
logotipo da Julius K9 UK

Resposta da Julius K9 UK

Hello Raymond, As we are not the manufacturer and these items did not come from ourselves, you are reviewing the wrong company so would appreciate if this can be removed. If you wish to purchase harnesses with metal rings please get in contact with our team at customerservice@julius-k9.co.uk

Avaliado com 5 de um total de 5 estrelas

Nothing but praise for julius k9 uk

Nothing but praise for julius k9 uk. I made an error when ordering rather than send me the incorrect order, they checked with me, pointed out my possible error and asked if I had made a mistake. When I realised and told them they corrected the error and refunded me the difference. Grestvsrtbice

8 de julho de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Leads are not fit for purpose

We’ve had two jk9 leads with clip fittings and both have now just started slipping off the harness clip. One is 6 months old and one about a month old. Luckily these events happened away from main roads. We’ve tried alternating the way we apply the clip to minimise the chance of a harness clip triggering the release accidentally but it did it again. There’s something wrong with the design, the spring or overall q&a but they are going in the bin as we cannot trust them. My wife is still waiting for a response to the issue from the company.

28 de junho de 2025
Avaliação não solicitada
logotipo da Julius K9 UK

Resposta da Julius K9 UK

Morning Peter, We have taken a look through our orders and emails and can see no correspondence regarding this matter. Have you contacted customer service with your order number and details of the issues raised? Julius products purchased directly come with a 1 year warranty. Kind regards

Avaliado com 1 de um total de 5 estrelas

Terrible designed plastic buckle

Terrible designed plastic buckle, just pops open when dog lunges at something. Avoid this junk and get something with a metal buckle. No good for big strong dogs

22 de maio de 2025
Avaliação não solicitada
logotipo da Julius K9 UK

Resposta da Julius K9 UK

Hi Albert, It seems we have had no correspondence from you regarding this matter either by phone or email to offer you any support. We can however state that our harnesses are the choice of not only the UK but Worldwide Police, Prison, Protection and Security Dog handlers, all of whom trust our products for their strength and durability on dogs that require extra safety when being worked. If you have a failure of buckle then we need to take a look as this is usually caused by damage outside of our control. The buckle cannot and will not come undone of its own unless it has been damaged in some way. Please contact our customer support at your earliest convenience.

Avaliado com 1 de um total de 5 estrelas

Poor warranty

So I bought a harness from julius K9 thinking it would be one of the best. I started to notice the handle on top fraying, so I started the returns policy with them. I had not noticed the buckle clip had small teeth marks on the clip itself on return, if I had noticed then in my communication with them I would have said. But regardless of this I could see it was a manufacturing defect.

I eventually sent it back for them to look, I heard nothing from them for days. Suddenly I got a text from Royal Mail saying the harness was dispatched, I thought great what an amazing company. But to my disappointment, when I opened the package I found my harness was returned to me. So I emailed them and they explained the teeth marks and that they could not do anything.

I was very annoyed as the area the handle was in had no damage from the dog. There were plastic clips by the handle that had no damage and the handle showed no damage from the dog either.

I felt they were acting like an insurance company and just wanted an easy out to prevent replacing the defect. Safe to say, I will be only buying from bully billows from now on.

11 de abril de 2025
Avaliação não solicitada
logotipo da Julius K9 UK

Resposta da Julius K9 UK

Julius K9 products are sold with a 1 year manufacturing warranty. As per our T's & C's any signs of chewing to the harness deem the warranty void as this is accidental damage. As the buckle and inside of the harness showed signs of chewing this is presumed also the reason for the damage to the handle especially after only a few weeks use. Unfortunately we cannot be held responsible for accidental damage caused by the dog to any items.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais