Jumpflex Trampolines Avaliações 

130
•
O TrustScore é 3 de um total de 5

2,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Trampoline was purchased in 2023. Since we have had to have a few replacement parts due to ware and tare. Every time this has been dealt with in an extremely efficient manor. The children love the tra... Ver mais

Avaliado com 2 de um total de 5 estrelas

The site offered a bank holiday free gift of a basketball hoop attachment. When I tried to order the gift was out of stock and replaced by a hose attachment at half the rrp. No apology just a comment... Ver mais

Avaliado com 1 de um total de 5 estrelas

Can not comment on the product itself as they have delivered the wrong boxes (!!) to build the trampoline which was intended for our children’s Christmas present tomorrow. Not happy at all. You’d expe... Ver mais

Avaliado com 5 de um total de 5 estrelas

I took a risk and purchased this Jumpflex trampoline shade hoping it would fit our existing trampoline. It fits perfectly over our circular 8ft SkyHigh trampoline - we just tied loops in the webbing s... Ver mais

Detalhes da empresa

  1. Loja de artigos para esportes ao ar livre

Sobre Jumpflex Trampolines

Escrito pela empresa

Jumpflex Trampolines

About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!

Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

130 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,8

Todas as avaliações

(130)

3 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

AMAZING trampoline

AMAZING trampoline! We were looking for something that could withstand adult sized bounces, or several vigorous children, and this hits the spot. We are 'trampoline' experts having had one before, and this has several great features:
- Covered springs for extra safety
- No loss of bounce space as the nets curve outwards
- Sheaths over the poles so the foam doesn't slide down them when you take a hold of them to get on and off
- Five sets of legs around the large 14 foot trampoline rather than 2
- Robust zip, and safe opening even if not done up
- Ladder with treads so you don't hurt your bare feet

GREAT trampoline - highly recommended (looks good too).

Annabel

9 de junho de 2022
Avaliado com 5 de um total de 5 estrelas

Fantastic

Fantastic trampoline, very sturdy. kids have been using it everyday. They love the sun shade we bought as an extra.
Easy to assemble, however the net was terrible to get on over the poles, needed 3 of us it was such a tight fit. Had 2 people opposite sides pushing the poles inwards and another stretching the net over. It was not easy, unless we were missing a trick!
Very happy with the trampoline, would highly recommend.

18 de maio de 2022
logotipo da Jumpflex Trampolines

Resposta da Jumpflex Trampolines

Hi Laura,

Thank you for your 5-star review. I’m happy to hear your family are enjoying our product. Sorry to hear you had a tough time getting the Safety Net on, I will pass this on to our team so that we have an easier way to get this on for future customers.
Please feel free to contact us anytime if you have any queries or need assistance on 8081961138 or email us at hello@jumpflex.co.uk

Kind regards,
Janna Long
Jumpflex Customer Service Representative.

Avaliado com 1 de um total de 5 estrelas

Ordered a month ago but still not…

Ordered a month ago but still not arrived. tried to email and call but never get a response, unacceptable given the money spent with the company. order has been apparently sent to a dispatch company what went out of business 4 years ago.

16 de maio de 2022
Avaliação não solicitada
logotipo da Jumpflex Trampolines

Resposta da Jumpflex Trampolines

Hi There,

Thanks for taking the time to leave us a review.

Sorry to hear that you are still yet to receive your trampoline order. If you have still yet to receive your trampoline order, please send us an email in regards to your issue by providing your order number so we can have a look into this for you - hello@jumpflex.com

Once we receive this information from you, we will do our best to resolve this for you.

We look forward to hearing from you soon.

Warm Regards,
Renee

Jumpflex™ Customer Support

Avaliado com 4 de um total de 5 estrelas

Great quality trampoline just with…

Great quality trampoline just with charging for delivery surprised it takes so long when other people can do next day for free.

15 de maio de 2022
logotipo da Jumpflex Trampolines

Resposta da Jumpflex Trampolines

Hi Richard,

Thanks for taking the time to leave us a review.

Great to hear that you like the quality of your Jumpflex™ trampoline! Sorry to hear that you did not receive prompt delivery, rest assured I have passed your feedback onto our logistics team to consider for future improvements to our delivery service.

Overall, we hope your family is enjoying their Jumpflex™ trampoline!

Warm Regards,
Renee

Jumpflex™ Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service , delivery and quality .. I would highly recommend. My grandchildren love their beautiful new trampoline and basket balm net.

14 de maio de 2022
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, start to finish. Arrived on time, well packaged with easy to follow instructions for assembly. (You will need two people to assemble).
The trampoline itself is brilliant, everyone loves it.

3 de maio de 2022
Avaliado com 4 de um total de 5 estrelas

Easy to order and set up - delivery a little long

Buying the trampoline was straightforward and the specifications were clear and although it was pricier than other trampolines we decided that the longer guarantees on the different parts and the better materials warranted this. The instructions for putting the trampoline together were clear and easy to follow and it took 2 of us (first me and my husband and then me and my 14 year old daughter) a couple of hours to put up. The kids love it and it seems sturdy and built to last (fingers crossed!). I've only taken a star off for the length of time it took to be delivered. My order was confirmed on the 30th March and it arrived two weeks later on the 14th April and from the timeframe I was originally sent, this was quicker than proposed!

25 de abril de 2022
logotipo da Jumpflex Trampolines

Resposta da Jumpflex Trampolines

Hey Miranda,

Thank you for your 4-star review. I'm very happy to hear that the instructions for assembling the trampoline were easy, sorry to hear you had an issue with the timeframe of delivery.
Please feel free to contact us anytime if you have any queries or need assistance on 8081961138 or email us at hello@jumpflex.co.uk

Kind regards,
Janna Long
Jumpflex Customer Service Representative.

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