Peace if mind knowing these guys have passed the Aus safety assessment for kids trampolines. Australian made, reasonably priced and everything arrived quickly and intact. It’s a Christmas present f... Ver mais
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Veja o que dizem as avaliações
Thank you Jumpflex, assembled our new 15foot trampoline, looks terrific, great quality, the green and black really stand out in the back yard. Every one loves the experience, wow it is one full on wor... Ver mais
We purchased the Trampoline about 6 years ago now, our 2 teenage kids are not the most gentle on things. We have had a couple of failures over the years (im really surprised its not a pile of scrap me... Ver mais
Trampoline has been in excellent condition for years. We recently did have an issue which was resolved immediately via warranty and we also purchased something our warranty had expired on! Kids loving... Ver mais
Detalhes da empresa
- Loja de artigos para esportes ao ar livre
- Loja de brinquedos infantis
- Fabricante de brinquedos e jogos
Sobre Jumpflex Trampolines
Escrito pela empresa
About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!
Informações de contato
4,8
Excelente
339 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Awesome product
Awesome product. Quick delivery. Easy assembly. Super happy with the product
6 de janeiro de 2023
Fantastic service and fantastic trampoline
Each time I've contacted Jumpflex for assistance for replacement parts under warranty they have been extremely helpful, quick to respond and resolved my query effectively. I'm extremely happy with the service we have received and the trampoline that we purchased 3 years ago now.
5 de dezembro de 2022
Great Trampoline
We have been really happy with the trampoline. A few parts have been well worn but covered under warranty. Customer service was very helpful.
20 de setembro de 2022
We were expecting 6 x legs for…
We were expecting 6 x legs for trampoline but only received 4.
This is replacement parts after the original detiorated.
I also advised in my email the following has also detiorated:
-net
- padding over springs
- poles
- material connecting poles
I was informed of how to order these items or if covered under the warranty.
9 de outubro de 2022
Resposta da Jumpflex Trampolines
Hello Kristel
Thank you for your review, I do apologise that this matter hasn't been sorted for you yet.
We would like to get your trampoline back up and running for you again. I have emailed you personally to have this matter sorted for you.
Kind regards
Jit Van
Jumpflex Customer Service Representative.
Absolutely amazing customer service
Absolutely amazing customer service. Whenever I've needed a new part jumpflex have been so quick to reply to my emails and send out the parts.
Highly recommend their Trampolines
29 de setembro de 2022
JumpFlex is the best
Great products with excellent support. Highly recommend. Nothing is a problem with this company. The kids love the trampoline and with a 250kg rating out shine's the others.
18 de outubro de 2022
It seems really good quality
It seems really good quality. Kids absolutely love it! Quick delivery as well. Very happy so far.
23 de setembro de 2022
Jumpflex amazing customer service and…
Jumpflex amazing customer service and very happy with the trampoline. I was a bit reluctant to give jumpflex a go with my eye on another well known brand. It was husbands idea and I’m very pleased we did go with jumpflex, no regrets and can’t recommend enough.
24 de agosto de 2022
Great quality
Great quality, takes a bit of time to put together but easy to do. Ordering was a good experience and delivery was quick and responsive. Brilliant.
15 de outubro de 2022
The trampoline is amazing the quality…
The trampoline is amazing the quality is great as well. Just one tip the safety net requires 2 people to put on.
14 de outubro de 2022
Excellent customer service
Excellent customer service. Prompt, Professional and friendly.
6 de outubro de 2022
Great quality
Great quality, I can’t believe we paid and got the trampoline the next day!!
26 de setembro de 2022
Great service great product Grandies…
Great service great product Grandies Love it
3 de agosto de 2022
Peace if mind knowing these guys have…
Peace if mind knowing these guys have passed the Aus safety assessment for kids trampolines.
Australian made, reasonably priced and everything arrived quickly and intact.
It’s a Christmas present for my two little ones but I’m not sure if I can keep it secret until then 😂
Will update review once assembled and being jumped in
10 de outubro de 2022
Fairly easy to assemble.
Fairly easy to assemble.
Some corrosion already on frame in one joint location from new if I’m to be picky.
Customer service is high speed and quick to rectify.
Delivery time super quick and I’m great southern WA
30 de setembro de 2022
Resposta da Jumpflex Trampolines
Hi Mat,
Thanks for taking the time to leave us a review.
I am sorry to hear about your issue. I have sent an email to you as I would like to help resolve it for you as soon as possible.
If you come across any issues, please don't hesitate to get in touch.
Everything is great
Everything is great, my son loves it. Great size as well. Was fun to set up at night in the dark….haha
Quality is good too! Only issue was some paint missing on the legs but that’s about it, nothing too concerning.
9 de outubro de 2022
Couldn’t be more helpful.
27 de setembro de 2022
Excellent customer service and sent out…
Excellent customer service and sent out spare parts quickly.
22 de setembro de 2022
Very good quality trampoline
Very good quality trampoline , sturdy and strong , couldn’t fault a thing
29 de setembro de 2022
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